Cart World

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Cart World
Old 07-06-2019, 08:07 AM
elshackovillages elshackovillages is offline
Junior Member
Join Date: Aug 2017
Location: Country Club Hills, The Villages
Posts: 1
Default Cart World

Bought a new 2019 Club Car from Cart World. About 9 weeks go by, started rattling like a 10 year old cart. First day, waited 4 hours, repairman said he fixed it, but, 1 day later, sound returned. Second day, waited 2 hours, 2 repairman came, said it could not be fixed there, needed to be taken back to shop. Third day, waited 4 hours, flatbed took into shop. Fourth day, service manager says he drove it everywhere, but no sound. This after his 2 repairmen heard and felt same rattling as I did. Manager then blamed a loose plate as the noise, That was a lie. Waited another few hours, cart returned with noise still there. Fifth day, called owner / boss who, instead of apologizing, said noises happen and nothing can be done. Also said he was doing me a favor by not charging me, even though cart is under warranty. I guess warranty only covers what they want it to cover. I wasted 5 days and about 12 hours, to not get a problem fixed.
So basically, I have a 9 week old cart that has a loose piece of metal floating around, which may get worse and cause an accident, and, all they do is tell me, too bad. I guess they're busy with their 1.5 million expansion, money they probably saved by not honoring warranties or doing proper service or repairs.
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Old 07-06-2019, 09:25 AM
bagboy bagboy is online now
Gold member
Join Date: Jul 2011
Posts: 1,379

Club Car | The World's Best Vehicles for Personal, Commercial, Golf use

I would not hesitate to go past the dealer and contact corporate.
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Old 07-06-2019, 09:35 AM
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dewilson58 dewilson58 is offline
Join Date: May 2013
Location: South of 466a, if you don't like me.......I live in Orlando.
Posts: 4,389

Too bad the Lemon Law does not apply.
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Old 07-06-2019, 10:26 AM
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villagetinker villagetinker is online now
Join Date: Sep 2013
Location: Village of Pinellas
Posts: 5,075

Contact Club Car, and see if they are willing to intercede with the dealer on your behalf, give them the whole story and the fact this is under warranty. If you do not get anywhere, then escalate with a contact to Seniors against Crime, they may be able to help, followed by complaints to BBB for BOTH Cart World and the manufacturer.
Hope you get your cart fixed, please keep us up to date.
Pennsylvania, for 60+ years, most recently, Allentown, now TV.
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Old 07-06-2019, 12:08 PM
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CWGUY CWGUY is online now
Soaring Eagle member
Join Date: Aug 2012
Posts: 2,216

I find some won't buy from The Villages because they are looking for a good buy.... and get a "Good Bye"

Hope it gets fixed and soon.
Trying To Understand Some People Is Like Trying To Smell The Color 9
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Old 07-06-2019, 01:01 PM
brianherlihy brianherlihy is offline
Junior Member
Join Date: Jun 2019
Posts: 2

i have a cart from the villages a 2019/ had in the shop after i put 100 miles for 4 weeks and not still right never buy from them/ i will buy a ezgo the best gas
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Old 07-07-2019, 04:57 AM
nanker nanker is offline
Junior Member
Join Date: Nov 2018
Posts: 5

the village golf cart is no better/ bouth a new 2019 and it was in the shop for 5 weeks and not happy / next will be a ezgo
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cart, day, hours, waited, fixed

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