I have owned a ParCar for over a year and recommended other family members to buy a ParCar. One of the main reasons I bought from ParCar was there service department. However I have some trouble over the last month with the charger. ParCar had it for 2 weeks and sent it back advising they could find nothing wrong with it. Now it is back in the shop and I am told it is being worked on. I returned it to ParCar because the charged should still be under warrantee.

I am interested in knowing if anyone else is having similar experiences with the ParCar service department.

I've owned a Par Car since 2007, and have never needed to call the Service Department. I'm sorry that you're having a frustrating time of it. I'll be interested to hear the outcome. Good luck!

Columbia PC service?
 

I was taken in the their ad for $75 service this summer (2013).
I have a 2003 Club Car which I've owned since 2006. I'm on 3rd set of batteries, and 3rd set of tires. I use the cart alot.

I felt the $75 service was fair - that's why I called.

As Monk would say "here's the thing".
For this simple service inspection on an electric cart they had it for 8 days!
I knew the headlight switch was acting up so I asked them to look at it to see if it needed to be adjusted in the dash or replaced. They replaced the push/pull head light switch at the cost of $16.40 plus $75.00 labor. (did I say this took eight days).

I would be very careful about asking them for service. I will NEVER go back!

Their service ad for the inspection takes 1-3 days. They aren't open on the weekends so can't really count that. I called and they said the had to do more than just replace your push pull switch, that you also had wiring issues they needed to address for it as well.

They picked it up on Monday 7/22 and returned it Monday 7/29. Yes, the wiring issue was in the front turn signal light. They charged a half hour of labor for that and 1 hour labor for the headlight switch. Far short of even 5 business days.

Still, a long time for some to be without those extra wheels. If you ever have other issues, let me know and I'll make another call.

Huh?
 

I am to understand that you called a business and they gave you details of the service and problems of another customer? I know they are not covered by HIPPA but really, should I expect they will next be discussing my service particulars with anyone who happens to call and ask? What am I missing here?

I work at the factory in Wisconsin. When there's a concern from any customers nationwide, I end up getting the call, so I find it easier to address them right away from you folks on here. That's why I contacted them about this one, I wanted to make sure he was treated fairly and honestly.

I don't push any particular brand or service, I just do what I can to help folks understand electric vehicles and their unique service and maintenance needs.

It is very nice of you to possibly pre-empt any major service complaints. As a very satisfied ParCar owner who spends 5 months enjoying the great WI summers, I want to thank you for your service!