Talk of The Villages Florida
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Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   All About Golf Carts and Things (https://www.talkofthevillages.com/forums/all-about-golf-carts-things-156/)
-   -   Service from The Villages Golf Carts (https://www.talkofthevillages.com/forums/all-about-golf-carts-things-156/service-villages-golf-carts-359538/)

KShowalter 06-22-2025 05:27 AM
Quote:
Originally Posted by thelegges (Post 2440561)
Important heads up, TV golf carts Only service their sold products. There are zero appointments. You get in line and wait to see if your cart will be serviced. During high season you can be turned away multiple days. Personally more than once, have got in line at 5am with 6-8 carts ahead. Reading the newspaper with a coffee, or taking bets on if any of our carts will be serviced that day.

We have purchased 2 carts through TV and 2 from outside the bubble. We use a private cart guy who comes to the house, works on our carts, at 1/2 cost of TV. Once the Eastport store opens I have zero expectation you won’t be sitting in the same line like the rest of us with over 15-20 years of sitting in our cart experience
Gee, I have never sat in line and always have been able to get an appointment; for my annual service anyway. I do call several months ahead of time and roll right in. When I had my seats upgraded and seatbelts installed it was the same experience. I had an appointment and I drove in and got a loaner and returned when the cart was done. Easy. The only time I sat in line was when all the gas cart were recalled for acelerator issues. Even then, if onlly took a half hour of my time at Everglades and they had three lines to accomodate the large quanity of people they needed to service. I do have a service to rescue me if I break down "out on the road" or have a flat.

Nana2Teddy 06-22-2025 05:28 AM
Quote:
Originally Posted by bsloan1960 (Post 2440570)
We bought ours there specifically so that we could have it serviced there. Don't know what you mean about Zero Appointments- we have no trouble getting an appointment.
Same here. We have always gotten an appt at the Magnolia Plaza golf car store for service or maintenance.

USOTR 06-22-2025 05:37 AM
Purchased used
 
We purchased a two year old, that had been completely renewed including seats, suspension, and curtains for half the price of a new one at TV.

HOME | Wholesale Golf Carts

They come to the house once a year and pick up the Kart and service it the same day. If it needs more work, they bring you a loaner to swap out. None of this silly waiting in line, and none of this over priced stuff.

MrLindy 06-22-2025 05:38 AM
Villages Golf Cars - Appointments
 
TV Golf Cars DOES take appointments! I've made several. You just have to plan ahead. I have an appointment this coming week. Have also made appointments for their annual Lifestyle Service.

That said, I have seen people drive up for 1st Come, First Served type maintenance.

I absolutely recommend them!

Quote:
Originally Posted by thelegges (Post 2440561)
Important heads up, TV golf carts Only service their sold products. There are zero appointments. You get in line and wait to see if your cart will be serviced. During high season you can be turned away multiple days. Personally more than once, have got in line at 5am with 6-8 carts ahead. Reading the newspaper with a coffee, or taking bets on if any of our carts will be serviced that day.

We have purchased 2 carts through TV and 2 from outside the bubble. We use a private cart guy who comes to the house, works on our carts, at 1/2 cost of TV. Once the Eastport store opens I have zero expectation you won’t be sitting in the same line like the rest of us with over 15-20 years of sitting in our cart experience

chucklevy 06-22-2025 05:39 AM
Great service!
 
We have been using The Villages Golf Cart for about 9 years and have always been very happy with their service...Their prices are good and, they give you a loaner!
Quote:
Originally Posted by GreggC69 (Post 2440542)
In considering a purchase from The Villages Golf Carts, was curious on others experience on having a cart purchased from them serviced there. They offer a loaner during the service time and give priority appointments to carts purchased there. Unlike some competitors, you must take the cart there versus them coming to you. Wondered what others experience has been with service at The Villages Golf carts, especially for those that purchased the carts there. Thanks.

Ea327 06-22-2025 05:42 AM
Quote:
Originally Posted by GreggC69 (Post 2440542)
In considering a purchase from The Villages Golf Carts, was curious on others experience on having a cart purchased from them serviced there. They offer a loaner during the service time and give priority appointments to carts purchased there. Unlike some competitors, you must take the cart there versus them coming to you. Wondered what others experience has been with service at The Villages Golf carts, especially for those that purchased the carts there. Thanks.
They have given us flawless service since we purchased our cart from them three years ago. I would highly recommend them.

Ea327 06-22-2025 05:46 AM
Quote:
Originally Posted by thelegges (Post 2440561)
Important heads up, TV golf carts Only service their sold products. There are zero appointments. You get in line and wait to see if your cart will be serviced. During high season you can be turned away multiple days. Personally more than once, have got in line at 5am with 6-8 carts ahead. Reading the newspaper with a coffee, or taking bets on if any of our carts will be serviced that day.

We have purchased 2 carts through TV and 2 from outside the bubble. We use a private cart guy who comes to the house, works on our carts, at 1/2 cost of TV. Once the Eastport store opens I have zero expectation you won’t be sitting in the same line like the rest of us with over 15-20 years of sitting in our cart experience
We purchased our cart from TV. We always get an appointment and get service quickly. I have never waited in line. When I drop my cart off, I get into my loaner cart and take off. Never any problems.

dlebuis 06-22-2025 06:07 AM
We have had nothing but good service through TV Golf Carts in Sumter. We make an appointment and they give us a loaner. We used them with our old cart that came with our home when we bought it with the same good service. We do have Kart Aide in the event our cart would need to be towed there which happened with our old cart.

Jimmay 06-22-2025 06:20 AM
I have owned the Village Golfcarts for the last 10 years and I’ve always made an appointment for Service work. but you can find less expensive Yamaha golf carts if you go to Webster Florida.

VillagesDude 06-22-2025 06:23 AM
Wouldn’t purchase a cart from anyplace other than The Villages store. Easy appointments and quality service. They only sell quality products. Sure, cost might be slightly higher but worth it for the post sale benefits like free loaner. As the old saying goes-you get what you pay for.

Villagesgal 06-22-2025 06:28 AM
Won't service our cart anymore
 
When we bought our golfcart from them brand new in 2002, we were told they would service it "for life". Not true. After it's 15 years old, they will no longer service your cart. They said they can't get Yamaha parts for carts over 15 years old, so sorry, we won't even do your yearly tuneup. We were extremely disappointed and if and when we need a new cart, we won't be buying it from them. We now have a guy come to our home for any fix or yearly service we need.

Villager24 06-22-2025 06:34 AM
I just had my cart serviced this week at the Brownwood location. It was originally purchased there by the original owner but I bought it second hand. I called and got an appointment within a week. Dropped off in the morning (efficient out front process) and was given a free loaner. They did the maintenance and called me by 2pm in the afternoon when it was done. Quick, easy, and professional. The price didn’t seem unreasonable to me. No complaints.

Villager24 06-22-2025 06:42 AM
I just had my cart serviced this week at the Brownwood location. It was originally purchased there by the original owner but I bought it second hand. I called and got an appointment within a week. Dropped off in the morning (efficient out front process) and was given a free loaner. They did the maintenance and called me by 2pm in the afternoon when it was done. Quick, easy, and professional. The price didn’t seem unreasonable to me. No complaints.

ByebyeMichigan 06-22-2025 06:51 AM
Quote:
Originally Posted by GreggC69 (Post 2440542)
In considering a purchase from The Villages Golf Carts, was curious on others experience on having a cart purchased from them serviced there. They offer a loaner during the service time and give priority appointments to carts purchased there. Unlike some competitors, you must take the cart there versus them coming to you. Wondered what others experience has been with service at The Villages Golf carts, especially for those that purchased the carts there. Thanks.
Very expensive to buy your cart there but yes service is good when needed. I would buy just outside the villages. Lots of options and you’ll save a few thousand dollars. As far as service , if you don’t buy from the villages , there’s a few mobile services that come right to your home ……

sowilts 06-22-2025 07:00 AM
Quote:
Originally Posted by GreggC69 (Post 2440542)
In considering a purchase from The Villages Golf Carts, was curious on others experience on having a cart purchased from them serviced there. They offer a loaner during the service time and give priority appointments to carts purchased there. Unlike some competitors, you must take the cart there versus them coming to you. Wondered what others experience has been with service at The Villages Golf carts, especially for those that purchased the carts there. Thanks.
EZGO Lithium over three years ago. Magnolia Plaza. Excellent service and had two warranty issues and was taken care of right away. Very happy with the entire process. And they provide a loaner.


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