You change your oil 2.7 times a day? :)

Better to change your own oil 2.7 times per day, than doing 1000 oil changes being paid as a "service technician" while neglecting to use crush washers 1000 times. Perhaps this is who the dealer subbed my cart out for service and the oil was not changed at all. Makes one doubt the quality of some service facilities and decide to do it yourself.

Try being in the business, I understand what you are saying. Those of us in the business feel your pain, we see it everyday. Used parts sold as new, work billed for but not done, changing of parts that don't need replaced. The unethical practices are there and are wide spread. There are those of us who do care and take pride in what we do.