Ironically, that's the lady that butchered my Cocker! :mad:

We have two cockers and if a groomer doesnt know how to handle them they can be quite energetic. That can lead to a bad job. Not making any excuses.

Try Buffalo Ridge Animal Hospital off 466. They also have an office on 466A in the Pinellas strip mall. Excellent vets.

thank you all for the suggestions

Blind cat toys
 

Are there toys that are made for for blind cats?

I also had a similar experience with the Village Pet Villas. However I immediately went back with my pet along with my vet bill, and asked then how could they make me a happy customer. They refunded me the full groom, PLUS paid my entire vet bill, and asked that I give them another chance. I have gone back, explained exactly what I wanted done and have been very happy. I will say that I questioned why my pet was dropped off around 8am, and at times stayed until later in the afternoon. They explained that the first one in was the first one out. However if on occasion I needed my pet earlier, they have worked with me. I know you were furious, as I was, but have you called and asked what they can do to make you happy? I know they can't put the hair back on, but we all make mistakes, and deserve an opportunity to make it right.

We have used The Village Groomer for approx. 4 years and have never had a problem. Not with our Boston Terrier (deceased) or with our new rescue puppy. I highly recommend them.

Call Paradise Pet Grooming the next time. Megan runs a mobile unit that comes right to your door. She and Sam are great!

After a recommendation on this site, I started using Lady Lake Professional Grooming. Have done 2 grooms there now. Great job. Jackie is great and my Toby is a happy boy. And handsome too I might add.