Golf Cart Service

[tph1945]

I just called to schedule my annual golf cart maintenance with The Villages Golf Cars and found out the price for the service has increased from $75 to $130 (plus tax). The maintenance itself is $100 and they now charge $30 for pick-up and delivery. Does anyone have any recommendations of other places that service Yamaha gas golf carts?

[mfp509]

If your cart is still under warranty it must be serviced by an authorized Yamaha dealer or service person. That's my understanding.

[redwitch]

You're kinda stuck if under warranty. If out of warranty, I highly recommend Willie Wilcoxon. Great guy, super mechanic. 352/255-1369

Have also heard nice things about our resident golf cart expert.

[John_W]

I have a 2011 Yamaha cart and I took it last year to Tire Choice at Colony. $49 for oil change, spark plug, rotate the tires, lube and overall check. I had called to make an appointment but they said just bring it in, no appt necessary. It took about an hour and I was happy with their work. I went there on the recommendation of 'Car Guy', he use to post on here a lot.

[karostay]

Another vote for Willy great guy knows his stuff

[philnpat]

I have a 2011 Yamaha cart and I took it last year to Tire Choice at Colony. $49 for oil change, spark plug, rotate the tires, lube and overall check. I had called to make an appointment but they said just bring it in, no appt necessary. It took about an hour and I was happy with their work. I went there on the recommendation of 'Car Guy', he use to post on here a lot.

John,
Did they include the air filters too?
If they did, it's a fair deal.
If they didn't, they're readily available and easy to change and still not a bad deal.

[tag460]

I read the owners manual and it does not say that the annual service needs to be completed by an authorized dealer. If I have a warranty issue, the repair must be done by an authorized dealer. I replaced the spark plug and changed the oil myself around $10.00. Inspected the air filter & at this time it does not need to be replaced.

[gatherer47]

Willie is great-I think his maintenance fee is $65.

[dmorhome]

I do it myself also and cost about 10 bucks there is not much to check on a golf cart.

[bluedog103]

When I bought my Yamaha cart from The Villages I asked about doing my own maintenance. I was told anyone could do it, just to save my receipts. Recently, just under three years later, my cart developed an oil leak. The Villages Carts at first balked at doing the repair saying they didn't know if the maintenance had been performed and if the person doing the work knew what they were doing. I had provided all maintenance records when they picked up the cart.
I reminded them that all the records were clipped to the scorecard holder on the steering wheel and asked to speak with a manager. The manager wasn't available so I asked for that person to call me. A few minutes later the same person who told me they wouldn't do the job called me back and said they would do it, no charge. The job was completed without further complication.

[Quietman]

I just called to schedule my annual golf cart maintenance with The Villages Golf Cars and found out the price for the service has increased from $75 to $130 (plus tax). The maintenance itself is $100 and they now charge $30 for pick-up and delivery. Does anyone have any recommendations of other places that service Yamaha gas golf carts?

I just had the service yesterday on my gas cart and the total price was $80.25 including pick up and delivery. This was from the Villages golf cart. Wonder why they gave you that quote?

[Happy Snowbird]

We asked this year if we could have the annual maint done elsewhere and were told "as long as it is an authorized yamaha dealer" but there are no other dealers. New maint supv! Our purchase contract (2011) states free transport, Tues & Thurs. Still dealing with the issue. This will be our last Yamaha.

[George1938]

The Villages Golf Cart company is making a strategic marketing error. To unilaterally increase the service (almost double) and to ignore the quoted program charges to past purchasers, is a big mistake. Future sales will be affected by us who respond to inquiries from potential buyers will now have to warn them that this business can not be trusted to stand behind what they communicated to past purchasers. A big mistake!

If it were my business, I would announce the needed increases affective immediately BUT grandfather all those customers who purchased carts and were quoted the $75 price which included pickup and delivery. What an opportunity to rise above the competition and maintain a reputation built over a long time. The long term actual cost would be minute compared to the bad press this decision will bring. They will need the service income at some point when "new" sales start to decline as the growth of TV begins to slow and "we will remember".

[Happy Snowbird]

Yes George, our thinking as well! Obviously the new maint supv isn't thinking long term. He told us today that we could get someone else to transport, totally missing the point of cost!

[NoMoSno]

Bought my Yamaha at Carts and Clubs of Ocala they do my maintenance for $70.
All work is done at your house.
No need to transport a cart to change oil, replace plug, fuel filter and air filter, adjust cables etc.
When the warranty is up, I'll do it for $35. in parts
The serviceman showed me things to look for, where to grease, how to adjust the brakes, etc.
If I have other problems he said to give them a call. If it has to go back to the shop, it will cost $60 round trip, plus parts/labor.

[Big O]

I just had the service yesterday on my gas cart and the total price was $80.25 including pick up and delivery. This was from the Villages golf cart. Wonder why they gave you that quote?

This seems to be counter to all of the ill will being spread about price increases and charges for transportation. Has anyone verified which pricing is correct?

[Shimpy]

When I bought my Yamaha cart from The Villages I asked about doing my own maintenance. I was told anyone could do it, just to save my receipts. Recently, just under three years later, my cart developed an oil leak. The Villages Carts at first balked at doing the repair saying they didn't know if the maintenance had been performed and if the person doing the work knew what they were doing. I had provided all maintenance records when they picked up the cart.
I reminded them that all the records were clipped to the scorecard holder on the steering wheel and asked to speak with a manager. The manager wasn't available so I asked for that person to call me. A few minutes later the same person who told me they wouldn't do the job called me back and said they would do it, no charge. The job was completed without further complication.

My understanding is that there is a law that says to the effect that if a manufacture requires you to use their products, or services in order to keep up a warranty then they must provide it free of charge. Of course they won't do this so they say you must validate services done and parts used with a reciept.

[Bay Kid]

I got a nail in my tire 2 days ago. Lost most of the air, but had enough to get me to LS. The dealer repaired my tire right away and off I went. No charge. It is still always nice to deal local.

[Happy Snowbird]

I agree on dealing locally. That's why we chose The Villages Golf Carts. However, when you have a written contract that states free pick up & delivery it should be honored for the warranty period. Change what they want for future purchases but honor past contract.

[rurch]

I just called to schedule my annual golf cart maintenance with The Villages Golf Cars and found out the price for the service has increased from $75 to $130 (plus tax). The maintenance itself is $100 and they now charge $30 for pick-up and delivery. Does anyone have any recommendations of other places that service Yamaha gas golf carts?

I'm in the same situation and I was recently referred to Willie's Golf Cart for service but I've found some negative comments about him on Talk of The Villages. So I'm still looking!

[rurch]

Bought my Yamaha at Carts and Clubs of Ocala they do my maintenance for $70.
All work is done at your house.
No need to transport a cart to change oil, replace plug, fuel filter and air filter, adjust cables etc.
When the warranty is up, I'll do it for $35. in parts
The serviceman showed me things to look for, where to grease, how to adjust the brakes, etc.
If I have other problems he said to give them a call. If it has to go back to the shop, it will cost $60 round trip, plus parts/labor.

They do good work from what my neighbors tell me that have purchased carts from them. However, I called them this afternoon to do the annual service on my Yamaha gas cart that was purchased at The Villages Golf Cars in Lake Sumter Landing and was told they will not service carts that are not purchased from them.

[mfp509]

Bought my golf cart at Villages Golf Cars - annual service is about $100 and $15 pick up and $15 delivery. They even charged me $15 to deliver when I bought a brand new cart. They said they don't transport their golf carts - they use another company.

[tph1945]

After posting this message last week, I checked with some of my neighbors and was referred to *********. He came to my house yesterday and did the annual maintenance for $75 plus parts. The total came to $87.64 including tax. It took him about an hour. Having it done at my house and not having to be without the cart for a couple days is a real advantage.

[bluedog103]

After posting this message last week, I checked with some of my neighbors and was referred to *********. He came to my house yesterday and did the annual maintenance for $75 plus parts. The total came to $87.64 including tax. It took him about an hour. Having it done at my house and not having to be without the cart for a couple days is a real advantage.

I've used him too. He's an expert mechanic and has excellent prices. As previous poster stated, it's great to have the work done at your home. We are fortunate to have someone with his talents in TV.

[Dennisadamek@yahoo.com]

Todd Casey cart repair..... listed in Daily Sun.I use Todd and find him to be extremely honest and skilled.