Breakfast at Havana

[debcork]

Has anyone else experienced problems at Havana for breakfast?

This morning my husband and I went to Havana for breakfast. The hostess served us coffee and took our order. Approximately 20 minutes later a waitress came and asked us if we had been waiting long. We told her that yes we had been and she told us she was sorry but the kitchen was in a mess and if she said anything to them it would only get worse. She was sorry for our wait. We told her we would like a coffee refill while we waited and that was the last we saw of her. We continued to wait about 20 minutes longer and began to notice that people around us that arrived after us were being served. We finally just ended up walking out of the restaurant as no one ever came back to our table so we could even ask if our order was lost. In all we were in the restaurant about 40 to 45 minutes and were never served a breakfast.

The people at the table across from us left disgusted after their breakfast was served cold. They indicated to us when they were leaving that they hoped we would have a better experience. Unfortunately, we did not.

I have never walked out of a restaurant before so this is a new experience to me. The hostess in attentive to her duties, the wait staff did not seem to care if customers were taken care of and while we were there at least 20 people chose to not wait for service. This is a poor example of restaurants we should expect in the Villages.

This is a restaurant I will make sure to avoid in the future and also will tell everyone I know to skip as well.

[Bogie Shooter]

Has anyone else experienced problems at Havana for breakfast?

This morning my husband and I went to Havana for breakfast. The hostess served us coffee and took our order. Approximately 20 minutes later a waitress came and asked us if we had been waiting long. We told her that yes we had been and she told us she was sorry but the kitchen was in a mess and if she said anything to them it would only get worse. She was sorry for our wait. We told her we would like a coffee refill while we waited and that was the last we saw of her. We continued to wait about 20 minutes longer and began to notice that people around us that arrived after us were being served. We finally just ended up walking out of the restaurant as no one ever came back to our table so we could even ask if our order was lost. In all we were in the restaurant about 40 to 45 minutes and were never served a breakfast.

The people at the table across from us left disgusted after their breakfast was served cold. They indicated to us when they were leaving that they hoped we would have a better experience. Unfortunately, we did not.

I have never walked out of a restaurant before so this is a new experience to me. The hostess in attentive to her duties, the wait staff did not seem to care if customers were taken care of and while we were there at least 20 people chose to not wait for service. This is a poor example of restaurants we should expect in the Villages.

This is a restaurant I will make sure to avoid in the future and also will tell everyone I know to skip as well.

do a search on Havana, you are not the first.

[billethkid]

chronic restaurant mediocrity in too many establishments in TV!

[Mallory]

Another anti-restaurant posting from a short term (4) poster. Can it be believed as happening or just someone with an ax to grind?

Personally and after many visits, I believe Havana has major management, training, and culinary issues. I'm no expert in this business but changes need to be made there.

[wendyquat]

Personally I don't know how they keep the doors open! After several visits we just gave up! Won't be going back until we hear it is truly under new management!

[Indy-Guy]

Another anti-restaurant posting from a short term (4) poster. Can it be believed as happening or just someone with an ax to grind?

Personally and after many visits, I believe Havana has major management, training, and culinary issues. I'm no expert in this business but changes need to be made there.

Check out the previous 3 post and nothing about Havana.

[DEWRDW]

We were there yesterday as well, not very crowded but a mess - it appears that there is no one in charge - there were about 15 people waiting to be seated and no hostess - looking forward to new management!

[jhrc4]

I am really Amused by individuals who actually go to this place #1 and complain about it #2, for the life of me the Reputation alone should be enough.

But here is the Kicker they keep going BACK !! I shake my head in total amazement, WHY !!

[Golfingnut]

They have cold beer but eat at your own risk.

[elainecohen]

Haven't had the breakfast experience, but have had a couple bad experiences with the bartenders at night....One of them tall with long black hair told me on two occasions that I could not save seats even though I told her my friends were parking the car....How rude!!!!

[keithwand]

Another anti-restaurant posting from a short term (4) poster. Can it be believed as happening or just someone with an ax to grind?

Personally and after many visits, I believe Havana has major management, training, and culinary issues. I'm no expert in this business but changes need to be made there.

So the OP is more believable after 355 posts? Who doesn't know to stay away from Havana? Guess the OP now knows.

[yabbadu]

Been there ! Done That! Won't be Back !!!!!!!

[JB in TV]

Another anti-restaurant posting from a short term (4) poster. Can it be believed as happening or just someone with an ax to grind?

Personally and after many visits, I believe Havana has major management, training, and culinary issues. I'm no expert in this business but changes need to be made there.

Personally, I think this concern with first time posters (or short term posters) negatively commenting on restaraunts is overblown. Especially when we see a trend of similar comments about a particular establishment. Keep in mind that IF a person has a particularly bad experience at a local business, they may sincerely feel it important to let the community know about it... as a bit of advice. If it happens to be their first post here, perhaps they haven't yet read any reviews about it here on TOTV....they just moved in or just went looking for a place get the word out.

We all know Havana has had ...ah..."mixed reviews". In regards to the other recent highly commented on first post regarding Mezza Luna...may I just suggest that we as group not judge too soon. While it is always possible that we don't have all the facts, it is also possible that there is an agenda at play. I'd like to see us take the high road...

[jhrc4]

Personally, I think this concern with first time posters (or short term posters) negatively commenting on restaraunts is overblown. Especially when we see a trend of similar comments about a particular establishment. Keep in mind that IF a person has a particularly bad experience at a local business, they may sincerely feel it important to let the community know about it... as a bit of advice. If it happens to be their first post here, perhaps they haven't yet read any reviews about it here on TOTV....they just moved in or just went looking for a place get the word out.

We all know Havana has had ...ah..."mixed reviews". In regards to the other recent highly commented on first post regarding Mezza Luna...may I just suggest that we as group not judge too soon. While it is always possible that we don't have all the facts, it is also possible that there is an agenda at play. I'd like to see us take the high road...

" Havana " Mixed reviews ? You have got to be kidding, the place is a disaster, with hardly mixed reviews. The vast majority of comments have been negative, plus some patrons have actually gone back only to be punished again, and again.

Even the singing waiters, waitress's talented (very ) are a loud, annoying nuisance. Hopefully Lights Out Havana , Gordon Ramsey, over to you.

[JB in TV]

" Havana " Mixed reviews ? You have got to be kidding, the place is a disaster, with hardly mixed reviews. The vast majority of comments have been negative, plus some patrons have actually gone back only to be punished again, and again.

Even the singing waiters, waitress's talented (very ) are a loud, annoying nuisance. Hopefully Lights Out Havana , Gordon Ramsey, over to you.

Well, I was trying to be positive by using the phrase "mixed reviews". :) There have been some folks who have said they enjoyed Havana and the singing servers.

BUT, apparently, I didn't make my point well. The focus of my post was not how good or bad the experience at Havana is, rather that there have been numerous negative reviews of Havana, so a first time poster writting a negative review about Havana is not "flamed" here, but a first time poster writing a negative review of a place others have enjoyed is criticized, seemingly only because it was his/her first...or 4th post.

[Mallory]

So the OP is more believable after 355 posts? Who doesn't know to stay away from Havana? Guess the OP now knows.

Frankly, yes.

[Bill32]

They have cold beer but eat at your own risk.

When they have any..............................

[debcork]

I am sorry you think I had an ax to grind... I was just asking if others had the same experience. We have rented here for the past 6 years and have recently purchased a home in the last year so I am new to this site. We have dined at Havana in the past and did not have issues. I was embarrassed when we felt it necessary to walk out after placing an order but the time frame in which they failed to provide us with our food was unacceptable.

[SusanOfWoodbury]

I have been there once back in Dec 2012, the food was either burnt or cold. Waitress was rude. When asked to speak to the manager, was told he was not available. Sent a complaint to the manager no response. Will not go back , one bad experience is enough. There are lots of great places for breakfast in and around TV

[doran]

Awful place it is dirty, tables not bussed, bathrooms not cleaned and yet people still go there--they need a new owner/manager and a different staff-- we tried the place three times and will never go there again!!!!!!!!!!! last time after church we went in --looked around--Ed tried to use the bathroom left right away as it was so dirty --we then went home

[Karron]

31728There are times that "first-timers" with fresh eyes & comments are good for this forum!
Many of the "regular-frequent posters", just say the same thing over & over & over.....again!

[the square]

Havana CC has been the favorite whipping boy for the bad food/bad service posters. Management has changed, the help has changed and even the cook staff is not the original ones. The only constant really, is the non-constant quality of the product put out there. I see no relation between a TOTV'er with few posts and a TOTV'er with many posts complaining about the place. To me there is no bench mark between the number of posts a person has and the validity of their comments. Everyone is entitled to their opinion once they've spent their money.

[JB in TV]

Havana CC has been the favorite whipping boy for the bad food/bad service posters. Management has changed, the help has changed and even the cook staff is not the original ones. The only constant really, is the non-constant quality of the product put out there. I see no relation between a TOTV'er with few posts and a TOTV'er with many posts complaining about the place. To me there is no bench mark between the number of posts a person has and the validity of their comments. Everyone is entitled to their opinion once they've spent their money.

Excellent post!

[dunracin]

Yes, we were there the same day and it was terrible. The hostess was not there, a waiter seated us and it took forever to get served and when it came, we only received part of what we ordered. When they finally brought out the potatoes and English muffin they forgot, the muffin had not even been toasted and there were about 6 or 8 chucks of cold potatoes. We went there because of the cost and will not go back again. Breakfast at McDonald's is better.

[buggyone]

Yes, we were there the same day and it was terrible. The hostess was not there, a waiter seated us and it took forever to get served and when it came, we only received part of what we ordered. When they finally brought out the potatoes and English muffin they forgot, the muffin had not even been toasted and there were about 6 or 8 chucks of cold potatoes. We went there because of the cost and will not go back again. Breakfast at McDonald's is better.

Breakfast at McDonald's is actually a decent breakfast. Very good scrambled eggs and the pancakes are excellent. Coffee cannot be beat at any other fast food place. Heck of lot cheaper breakfast than Havana or Toojay's.

If you have a little extra time for breakfast, Toojay's is far better than anyone else. It cost more than McDonald's but is better food.