Salon Chioma

[tigger_kitty]

STEER CLEAR:
I had been going here for 3 years.....they always had high end brands until 6 months ago. They changed to a cheap brand. My color was way off and we couldn't get it right....and my cuts have not been good. I used to get asked 3 times a week "where do you get your hair done?" by strangers. I decided yesterday was my last time. I didn't tell them....I just didn't make another appt. I get home and there is a message on my phone saying "we will not color your hair again, if you want cuts, okay, but you are never satisfied, etc." It was not even the owner....just the reception guy!!! Can you imagine? What class, huh? I called back and told him how inappropriate that call was and I would NEVER be returning to that salon...don't worry!! I paid between $87-$125 per service with $15-$20 tips. At Christmas, I gave my stylist an $80 bonus tip. On top of all of this I see this morning my hair cut is GROSSLY uneven!!! I wish I'd never left a tip!!!!!!!!!!

WARNING: DON'T GO TO SALON CHIOMA!!!!

[tigger_kitty]

I want to say....I am not just disgruntled.....I was a satisfied customer for 3 years...so this is really uncalled for and unprofessional. They need to go out of business!

[Barefoot]

STEER CLEAR:
I had been going here for 3 years.....they always had high end brands until 6 months ago. They changed to a cheap brand. My color was way off and we couldn't get it right....and my cuts have not been good. I used to get asked 3 times a week "where do you get your hair done?" by strangers. I decided yesterday was my last time. I didn't tell them....I just didn't make another appt. I get home and there is a message on my phone saying "we will not color your hair again, if you want cuts, okay, but you are never satisfied, etc." It was not even the owner....just the reception guy!!! Can you imagine? What class, huh? I called back and told him how inappropriate that call was and I would NEVER be returning to that salon...don't worry!! I paid between $87-$125 per service with $15-$20 tips. At Christmas, I gave my stylist an $80 bonus tip. On top of all of this I see this morning my hair cut is GROSSLY uneven!!! I wish I'd never left a tip!!!!!!!!!!

WARNING: DON'T GO TO SALON CHIOMA!!!!

What stylist did you use?

I had heard Salon Chioma was an excellent salon. I tried to get an appointment in November with Michael and was told it would be three months before he had an open appointment.

[tigger_kitty]

I have been using Sheryl for 3 years....like I said.....they used to use Oribe and Davines products, then unbeknownst to me they switched to Paul Mitchell (UGH)!! The colors are terrible!!! Anyway, not so much the salon but what they did to me and MICHAEL the salon owner had his receptionist call and do the dirty work....he couldn't even handle it when I was there or do it himself. NICE!!!

I knew I'd get slammed so I removed my first reference.

[skyc6]

Wow! I have to say that I LOVE Salon Chioma!! They are professional and courteous and I have never had such good cuts. I color my hair myself and buy it on Ebay, but Michael has offered more than once to buy it for me at his distributor and sell it to me at cost.
It does sound like you should find another salon if the color does not suit you but I have been nothing but pleased!
What difference does the relationship matter between the owner and the receptionist? I find that part of your comment unnecessary.

[tigger_kitty]

Hellllo....I had many many wonderful color and cuts....but they made my last experience TOTALLY UNNECESSARY!!! RUDENESS and unprofessional....someday it will happen to you. I've already stopped many people from experiencing this unprofessional salon!!!!
YES, I am MAD that MICHAEL was so unprofessional to a longtime customer and didn't have the decency to do it himself or in person!!!

[shcisamax]

I can't respond to the above without getting flagged but I will say that commenting on someone's sexual preference is totally irrelevant to the issue.

[tigger_kitty]

I didn't say his sexual preference.... and he was totally irrevelant to me and deserves no respect.

[shcisamax]

What was said was "Michael had his partner (husband/wife)" which is definitely referring to sexual preference.

[Patty55]

I want to say....I am not just disgruntled.....I was a satisfied customer for 3 years...so this is really uncalled for and unprofessional. They need to go out of business!

Whoa, so glad you cleared that up. I thought you were disgruntled.

[Bonny]

WOW, I must say this is one angry thread !
A beware of the Salon is one thing, but everyone is entitled to their own opinion.
No need for a bunch of exclamation points.

[tigger_kitty]

yep!!!!

[tigger_kitty]

That's why we live in America !!!!

[shcisamax]

and MICHAEL the salon owner had his receptionist call and do the dirty work....he couldn't even handle it when I was there or do it himself. NICE!!!



If Michael or the receptionist anticipated a poor reaction from a disgruntled client, it would be prudent to make a call to them at home rather than address it in the salon. As for the call coming in from the receptionist rather than Michael, it is a partnership between the two so it could have been either to make the call.

[tigger_kitty]

Whoa, so glad you cleared that up. I thought you were disgruntled.

If you would go back and READ the post you will see that I said "Just". I'm obviously disgruntled! Duh

[tigger_kitty]

If Michael or the receptionist anticipated a poor reaction from a disgruntled client, it would be prudent to make a call to them at home rather than address it in the salon. As for the call coming in from the receptionist rather than Michael, it is a partnership between the two so it could have been either to make the call.

YOU ARE SOOOO WRONG!!! NOT AFTER 3 YEARS!! I was not rude to them!!!

[tigger_kitty]

What was said was "Michael had his partner (husband/wife)" which is definitely referring to sexual preference.

Give up....I think I have made my point!!! Now if you are not interested in salons...butt out.

[skyc6]

If a client is not pleased at a salon, then it is wise to look elsewhere, which you plan to do. I don't think it is necessary for a salon to "go out of business" as you suggest because you are not satisfied with your haircolor. Many others are satisfied which is why it is so hard to get an appointment with this business. Your leaving will make space for someone else and you will be happier too. You did say in your original post that it was stated that "you are never satisfied." That would imply that there have been other times when you were disgruntled, so it must have been more than the change to Paul
Mitchell products. I hope you find a new place to your liking. I am sure all parties will be happy when you are settled elsewhere.
I do wonder at your statement "if you are not interested in salons, ...butt out!"
That makes it very clear in a classy way.

[shcisamax]

I understand the receptionist whose name BTW is Ray had to ask a man to leave a couple weeks ago because he was making a significant "scene" over having to wait longer than expected. Perhaps, Ray anticipated a similar "scene" evidenced by the language here and chose not to subject the other clients to it. Just offering a rational answer to what seems to be perceived outrageous behavior.

[shcisamax]

I know you are unhappy with your hair color but your post colors are beautiful. How do you do that?

[Patty55]

If you would go back and READ the post you will see that I said "Just". I'm obviously disgruntled! Duh

Thank you for clearing that up. You had me confused.

I went back and read it again....still confused. There are just so many issues, the color, the cut, the price, the TIPS and that you were dismissed (by THE HELP:shocked:).

What has me most confused is why you would want to continue going there. Clearly they can't do you hair to your liking and don't appreciate your generous nature.

[skyc6]

Well, this all appears to be a moot point now. There have been no other posters who share this disgruntled opinion. One client moves on and another on the wait list can get services.
All's well that ends well and Salon Chioma is a thriving business bursting at the seams with clients. It is a Happy Day in the Villages again!

[Patty55]

Well, this all appears to be a moot point now. There have been no other posters who share this disgruntled opinion. One client moves on and another on the wait list can get services.
All's well that ends well and Salon Chioma is a thriving business bursting at the seams with clients. It is a Happy Day in the Villages again!

I know, I just called for an appointment, can't do me till May 18.

Did you all know that Chioma translates to "Great God" in igbo. What better endorsement is there?

[shcisamax]

Sky6: Does just EVERYONE know how to do color? well, everyone except Chioma LOL.
I bet if you, Patty55, call back and tell them you know Igbo, they will get you in sooner.

[Patty55]

Sky6: Does just EVERYONE know how to do color? well, everyone except Chioma LOL.
I bet if you, Patty55, call back and tell them you know Igbo, they will get you in sooner.

Oh please, like I'm the only resident fluent in igbo. All the better schools offer it.

[skyc6]

Did you know that Igbo is the largest Ethnic group in Africa?
Since Chioma means "good God" in Igbo, I am pretty sure that if Michael read all these posts, he would be saying "Chioma!, himself"


CHIOMA CHIOMA CHIOMA!!!!

[skyc6]

BTW----if any posters are interested in going to SALON CHIOMA, and you mention who sent you there, both you and the recommending person will get a 20% discount. Since snowbirds have left, you may be able to get in.
You can say Schisamax or Skyc6 and get your discount.

:MOJE_whot::MOJE_whot::MOJE_whot: :ho::ho::ho:

[Patty55]

Did you know that Igbo is the largest Ethnic group in Africa?
Since Chioma means "good God" in Igbo, I am pretty sure that if Michael read all these posts, he would be saying "Chioma!, himself"


CHIOMA CHIOMA CHIOMA!!!!

Of course I knew that, what do you all think I make this stuff up?

The 20% discount is a good thing, if you have 5 friends you go for FREE, with 6 you get Chin Chin. I believe that with 10 friends a bona-fide Prince contacts you to share their fortune.

[skyc6]

Of course I knew that, what do you all think I make this stuff up?

The 20% discount is a good thing, if you have 5 friends you go for FREE, with 6 you get Chin Chin. I believe that with 10 friends a bona-fide Prince contacts you to share their fortune.

Go for it!! This is like winning the Lottery! What would you do with a prince, though, Patti? Maybe he just shares the fortune and moves on! :shocked:

[perrjojo]

Oh dear, Patty, you may get me in trouble, but Chioma also can mean Good Luck. Maybe it really means good luck with your hair. Sorry no offense meant. I just couldn't resist. By the way Patty, thanks for enlightening me. I never knew there was a Igbo language. One more trivia question that I will know.

[big guy]

STEER CLEAR:
I had been going here for 3 years.....they always had high end brands until 6 months ago. They changed to a cheap brand. My color was way off and we couldn't get it right....and my cuts have not been good. I used to get asked 3 times a week "where do you get your hair done?" by strangers. I decided yesterday was my last time. I didn't tell them....I just didn't make another appt. I get home and there is a message on my phone saying "we will not color your hair again, if you want cuts, okay, but you are never satisfied, etc." It was not even the owner....just the reception guy!!! Can you imagine? What class, huh? I called back and told him how inappropriate that call was and I would NEVER be returning to that salon...don't worry!! I paid between $87-$125 per service with $15-$20 tips. At Christmas, I gave my stylist an $80 bonus tip. On top of all of this I see this morning my hair cut is GROSSLY uneven!!! I wish I'd never left a tip!!!!!!!!!!

WARNING: DON'T GO TO SALON CHIOMA!!!!

It may have been a bad cut on purpose to insure that you don't come back.

[tigger_kitty]

You are all so ignorant and never got the point! I wasn't going to go there anymore as I wasn't satisfied. What I was sounding off about was the manner in which Michael treated me. I have never been anything but polite there.
THEY did away with the 20% off about 2 years ago...so obviously you don't go there......

Don't worry...every DOG has it's day......karma is a B as they say.

[claricecolin]

Really calling everyone ignorant? This is turning into the Designing Women episode called "Julia get her head stuck in a fence"

[Patty55]

You are all so ignorant and never got the point! I wasn't going to go there anymore as I wasn't satisfied. What I was sounding off about was the manner in which Michael treated me. I have never been anything but polite there.
THEY did away with the 20% off about 2 years ago...so obviously you don't go there......

Don't worry...every DOG has it's day......karma is a B as they say.

Thank you for the update, I cancelled my appointment. A real shame, I was looking forward to the FREEBIE and Chin Chin.

[Bonny]

Wow !!! This is just getting down right nasty & personal.
I don't think everyone needs to be called ignorant. :ohdear:
Maybe time to stop posting on this thread.

[shcisamax]

You are all so ignorant and never got the point! I wasn't going to go there anymore as I wasn't satisfied. What I was sounding off about was the manner in which Michael treated me. I have never been anything but polite there.
THEY did away with the 20% off about 2 years ago...so obviously you don't go there......

Don't worry...every DOG has it's day......karma is a B as they say.

I thought the issue was that Michael DIDN'T "treat you". That Ray spoke to you rather than Michael.

The 20% is still in effect...at least I was given it a couple months ago.

[skyc6]

I was given the 20% off rather recently when I referred a new neighbor.

If I owned my own business and a customer talked to me the way you have, and was repeatedly "not satisfied," I would be glad to send you somewhere else too.
Attitude is everything and politeness and courtesy have not gone out of style.
What is interesting is that not 1 single poster here has agreed with you. Food for thought!

[Barefoot]

This is turning into the Designing Women episode called "Julia get her head stuck in a fence"

I think we have another poster to tickle our funnybones.

[skyc6]

I think we have another poster to tickle our funnybones.

For sure! I have been chuckling all afternoon! ☺:icon_wink:

[shcisamax]

I think this colorful thread has been put to bed.

[Bonny]

:agree:

[skyc6]

Nighters!

[ilovetv]

STEER CLEAR:
I had been going here for 3 years.....they always had high end brands until 6 months ago. They changed to a cheap brand. My color was way off and we couldn't get it right....and my cuts have not been good. I used to get asked 3 times a week "where do you get your hair done?" by strangers. I decided yesterday was my last time. I didn't tell them....I just didn't make another appt. I get home and there is a message on my phone saying "we will not color your hair again, if you want cuts, okay, but you are never satisfied, etc." It was not even the owner....just the reception guy!!! Can you imagine? What class, huh? I called back and told him how inappropriate that call was and I would NEVER be returning to that salon...don't worry!! I paid between $87-$125 per service with $15-$20 tips. At Christmas, I gave my stylist an $80 bonus tip. On top of all of this I see this morning my hair cut is GROSSLY uneven!!! I wish I'd never left a tip!!!!!!!!!!
WARNING: DON'T GO TO SALON CHIOMA!!!!

Let it go.

They'll ruin the business on their own, or they'll make it work on their own.

Many hairdressers are moody and always in "drama" mode. One of the best I had did great work, between divorces and re-marriages after only a few weeks of being divorced. I left after divorce number 4.

[skyc6]

Let it go.

They'll ruin the business on their own, or they'll make it work on their own.

Many hairdressers are moody and always in "drama" mode. One of the best I had did great work, between divorces and re-marriages after only a few weeks of being divorced. I left after divorce number 4.

No drama mode at this salon except for the occasional customer. Great service and great color and style. Drama is out the door!

[mac9]

I have been going to another stylist at Salon Chioma for about 2 years. I have always been treated respectfully and professionally. I too would have let you leave and then call you at home. If your rant on here was anything like what happened at the salon, I would say that you were handled professionally. I'm sure that the other customers did not want to be subjected to your scene as I find my time there to be a peaceful part of my day. Since you are so upset by all of this, why wouldn't you just go elsewhere? I don't understand the need to wish them out of business. Just don't patronize them. You could have warned others of your bad feelings about your hair without resorting to a rant.
By the way, Michael does read TOTV.

[KittyKat]

Where's Salon Chioma? I've never heard of it.

[Barefoot]

Where's Salon Chioma? I've never heard of it.

You can look at their website
salonchioma.com

[tigger_kitty]

DON'T GO!! I did not rant in the salon. I've been going for 3 years. I just said I wasn't going to make my next appt. They are freaks! I was not making comments to anyone but my stylist....Michael was butting in on our conversation. We had already worked out a solution. He's a freak...OH, and real normal for him to dress as a NUN for Halloween.
I'm glad Michael reads TOTV...he needs to....that was very unprofessional and this isn't the only bad publicity he will get from me!!! The customer is always right!!!

[tigger_kitty]

When one pays a salon $100 and over I think they should be satisfied and treated respectfully!!! Oops am I dreaming of too much from this salon???

[Bonny]

Wow, that's some really "nasty" remarks !! :rant-rave: :ohdear:

[tigger_kitty]

It started as a factual recount of what my experience was. You people couldn't accept it for some reason. It's only nasty because that is what the experience was!!!