Questions about Malwarebytes / Chrome

[zcaveman]

I have a few questions about Malwarebytes and Chrome.

Specifically, I am trying to help someone and I think that he has a lot of malware on his PC. When I was working with one of his Chrome extensions, I got 283 hits on malwarebytes. When I removed the malware, the extension would no longer work. I deleted the extension, all was good and there was no more malware. I reactivated the extension and again the 283 malware hits. Should I set all of these 283 entries to Ignore? Can it be done with one command?

How do I know good malware from bad malware? Is there a setting somewhere for malwarebytes to ignore these entries without getting into trouble?

Anyone out there that wants to work with me on this?

I would prefer email-to-email as opposed to PMs. Easier to do.

Please PM me with your email address if you are interested.

Thanks,
Z

[zcaveman]

I m surprised!!! Any time someone has a problem there are many posters that say to run Malwarebytes. Now I ask a question about Malwarebytes and no one wants to work with me.

Have any of you that say to run Malwarebytes ever been burnt by quarantining everything? Or have you not done the quarantines?

A friend just called and he ran Malwarebytes and apparently quarantined everything. Now his PC is close to dead.

Incidentally, I figured out my Malwarebytes questions and was able to solve my problem.

Z

[EastCoastDawg]

Have any of you that say to run Malwarebytes ever been burnt by quarantining everything? Or have you not done the quarantines?

I've never had a problem with Malwarebytes, Z, but then I always run CCleaner first and that gets rid of similar problems. Maybe try cleaning in that order, and see if that helps?

[collie1228]

I run both CCleaner and Malwarebyes (both free) and both work very well. My computer runs Windows 7 with Firefox. I had nothing but problems with Google Chrome, which went away when I uninstalled it. My opinion of Chrome (and Yahoo toolbar too) is that it is no better than malware.

[Whatever]

Collie 1228, what do you run on C-Cleaner. I am wary of just deleting all the cookies and sites, not knowing what I have actually erased. Can you offer a suggestion as to what exactly you run on C-Cleaner?

[zcaveman]

I've never had a problem with Malwarebytes, Z, but then I always run CCleaner first and that gets rid of similar problems. Maybe try cleaning in that order, and see if that helps?

I personally prefer CCleaner to clean up my machines and to remove the garbage in the registry that was leftover from installs. But I also run Malwarebytes on my machines. Since my machines are usually clean, I do not get many hits. And if I do, I research them and then do the Malwarebytes deletes if I think they are valid.

The thing is that my friend's PC has several search tabs that come up when he starts Chrome and when I research them, the answer is to do certain program deletes through the Control panel and run some special removal programs and then run malwarebytes to do the cleanup.

I don't mind cleaning up my PCs because then it is my problem to fix them. I do not want to mess up someone else's PC because then I have to pay to fix them.

Usually when I get that far down, I tell them to either live with it or take it to someone to fix.

This is my fourth trip to work on this PC and I would like to fix something.

Crossing my fingers.

Z

[zcaveman]

Collie 1228, what do you run on C-Cleaner. I am wary of just deleting all the cookies and sites, not knowing what I have actually erased. Can you offer a suggestion as to what exactly you run on C-Cleaner?

I would like to hear the answer also. I use CCleaner but am selective in the options that I choose. I do not do cookies since many of them help me logon to my sites. I am leery of some of the other options also.

Z

[collie1228]

I generally click "Run Cleaner", and the system basically cleans up things like cookies, history, etc. It's never been any kind of problem for me. I then run the registry cleaner (located in the left margin of CCleaner), which takes about a minute longer, but again, I've never had a problem. The computer runs quicker after I perform these two scans. When I had Chrome as my browser, I had nothing but problems with popups and other bothersome interruptions. Since I got rid of Chrome and use Firefox, those problems are gone.

[Arctic Fox]

what do you run on C-Cleaner. I am wary of just deleting all the cookies and sites, not knowing what I have actually erased

I have used CCleaner for several years with no problems.

Best to start just by running "Cleaner" with the default settings, deleting/fixing everything, then "Registry", saving a back-up of the registry when it asks.

I have also clicked on "Windows Event Logs" and "Old Prefetch data" but you may prefer not to go beyond the default settings.

Also, try clicking on "Tools" then "Startup" and see what loads every time you start your computer. You can click on any of the listed items and disable them to see if that reduces your boot time and frees up memory. Disable, don't delete, then you can always enable if needed, and don't touch anything with Microsoft or your antivirus shown as being the publisher.

[wdonze]

I run CCleaner every so often and it does a great job of clearing out the junk. Specifically, I clear Temp Internet Files, History, Typed URLs, Recent Documents, and System Temp files. None of these have caused me any problems. When I have accumulated a lot of cookies then I will also select the option to clear them. That does cause some issues. Namely, auto logins like Netflix and Citizens First no longer recognizes my computer. These are minor since a manual login to Netflix restores that and Citizens First calls me with a code to prove I am who I say I am. I also used Options, Cookies to protect cookies from some sites I knew would cause a problem.