Rental Prperty Exit Cleaning

[nducette]

We had Phil Kearney RE renting our property. Once the tenant left, they were supposed to do an "Exit Cleaning". We did not join thier rental program, so I guess they don't care about our satisfation.
The toilets weren't cleaned and neither were the llinens.
Do not use thier rental program!!!! :verymad:

[redwitch]

ewwww

Did you discuss this with them? Sometimes realtors think things are being done and then find out they aren't. I do try to give people the benefit of doubt the first time around. If the issue is that you decided to not go with them for additional rentals, it would be interesting to hear why they didn't do as promised on this one.

[schotzyb]

We also used Phil Kearney Real Estate as our Property Management Group and getting them to do anything was like pulling a tooth.Luckily we only retained them for about 6 months but we also had to hire another cleaning service come in and clean after our renters in Jan-March after they had already charged for a cleaning Sprinkler controller was either hit by lightning or malfunctioned and was not working and lawn was brown. Didn't find this out til we got here in May.Don't know what their service is like when listing or buying a place thru them but I definitely would not recommend them as a Property Management Group.

[redwitch]

Well, there went giving them the benefit of the doubt. Such a shame since I know many would like to get away from using TV Property Management but don't feel up to trying to rent on their own.

From what I've heard from people here, learned from personal experience and from discussions with other TVers, it seems the best way to go is to rent out on your own and get good contractors or at least someone reliable to watch over the contractors for you. I know this has worked very well for some. Your biggest hassle becomes the advertising and negotiations with the renters (unless someone is a licensed realtor or the property owner, it is illegal to advertise the property or negotiate the rent). Everything else can be handled by your property manager, including greeting renters, checking property when occupied and empty, etc. I know this has worked well for my clients and for a friend of mine who also is a property manager.