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View Full Version : Bad Experience at Takis on 441


ronsroni
05-10-2015, 10:42 PM
It's Mothers Day. The place is empty. Early rush is now over. It's almost 7PM.
I ordered $43 plus dollars of take-out. The simplest being the medium greek salad with cucumber, feta cheese, tomato and lettuce and dressing.
The end.
The server repeated this back to me as we did not want peppers, etc.
I greeted Nick and the rest of the crew as jovially as always. We chatted while I waited an additional 10 minutes and then the food came out. I paid in cash, tipped out and headed home.
The greek salad was loaded with ham and had the two peppers and olives, all expressly left off of the order as my sister does not eat the peppers and olives and ABHORS ham.
I rang back and Nick answered. We discussed what I wanted, he said "no problem", and I said I would be right up. Nick, being a rational, sane man, resolved the problem.
The original server; a sweet girl, apologized for the mixup, gave me the salad and bread they had left out earlier and, again, I headed home.
But not really.
The server sheepishly came outside asked where the salad was. I told her it was disposed of. The owner followed her outside. An elderly male with white/grey hair and moustache chimed in and the server disappeared inside.
This finger pointing, food spitting person began schooling me on how to order food and "You don't know what to do". I was dumbstruck.
This continued until he began to walk toward me; my car door between us, and flailing hands, stabbing at the air screaming harsh tones and words. it was insane. I told him not to speak to me in the fresh manner he chose to. I advised him that I ordered it one way and got the opposite. Reminding him of customer service practices, he was enraged.:censored:
There was no issue until he burst in.
His wife (?) came to the door, spoke a foreign tongue and then English, encouraging him to "come inside".
With that, he blurted something unintelligible at me and I let him know that they have seen the last penny from me; ever. I was also going to spread the word.
I wonder if HE was part of the reason they were CLOSED by the Board Of Health last year. I was not the cause.
:rant-rave:This is how he handles his customers.
All of this over a salad. Was he going to sell it again?
I never thought of it. It was disposed of. I HAD a good relationship there.
HAPPY MOTHER'S DAY. I hope HIS mother would have slapped his mouth.
He does not treat women well. It's obvious. A little therapy? Anger Management, perhaps?
And, hey. You were right, Dad. Empty barrels DO make the most noise!

owner alert:
UNIVERSAL RECIPE FOR GREEK SALAD
3 vine ripe tomatoes, cut into chunks
1 red onion, thinly sliced
1/2 European seedless cucumber, cut into bite-size chunks
1 small red bell pepper, seeded and chunked
1 small green bell pepper, seeded and chunked
1 cubanelle pepper, seeded and chunked
1 cup Kalamata black olives
Several sprigs fresh flat-leaf parsley, about 1/2 cup
2 (1/4 pound) slices imported Greek feta
1/4 cup (a couple of glugs) extra-virgin olive oil
3 tablespoons (3 splashes) red wine vinegar
1 teaspoon dried oregano, crushed in palm of your hand
Coarse salt

paulat585
05-11-2015, 07:20 AM
[QUOTE=ronsroni;1058636]It's Mothers Day. The place is empty. Early rush is now over. It's almost 7PM.
I ordered $43 plus dollars of take-out. The simplest being the medium greek salad with cucumber, feta cheese, tomato and lettuce and dressing.
The end.
The server repeated this back to me as we did not want peppers, etc.
I greeted Nick and the rest of the crew as jovially as always. We chatted while I waited an additional 10 minutes and then the food came out. I paid in cash, tipped out and headed home.
The greek salad was loaded with ham and had the two peppers and olives, all expressly left off of the order as my sister does not eat the peppers and olives and ABHORS ham.
I rang back and Nick answered. We discussed what I wanted, he said "no problem", and I said I would be right up. Nick, being a rational, sane man, resolved the problem.
The original server; a sweet girl, apologized for the mixup, gave me the salad and bread they had left out earlier and, again, I headed home.
But not really.
The server sheepishly came outside asked where the salad was. I told her it was disposed of. The owner followed her outside. An elderly male with white/grey hair and moustache chimed in and the server disappeared inside.
This finger pointing, food spitting person began schooling me on how to order food and "You don't know what to do". I was dumbstruck.
This continued until he began to walk toward me; my car door between us, and flailing hands, stabbing at the air screaming harsh tones and words. it was insane. I told him not to speak to me in the fresh manner he chose to. I advised him that I ordered it one way and got the opposite. Reminding him of customer service practices, he was enraged.:censored:
There was no issue until he burst in.
His wife (?) came to the door, spoke a foreign tongue and then English, encouraging him to "come inside".
With that, he blurted something unintelligible at me and I let him know that they have seen the last penny from me; ever. I was also going to spread the word.
I wonder if HE was part of the reason they were CLOSED by the Board Of Health last year. I was not the cause.
:rant-rave:This is how he handles his customers.
All of this over a salad. Was he going to sell it again?
I never thought of it. It was disposed of. I HAD a good relationship there.
HAPPY MOTHER'S DAY. I hope HIS mother would have slapped his mouth.
He does not treat women well. It's obvious. A little therapy? Anger Management, perhaps?
And, hey. You were right, Dad. Empty barrels DO make the most noise!

owner alert:

Sorry for your bad experience, but could it be that this guy has dementia? Elderly, dementia, 7 p.m., likely sundowning?

gap2415
05-11-2015, 10:49 AM
I think you got the brunt of something that happen behind the scenes with the young girl. Really bad for business.

billybye
05-11-2015, 12:01 PM
Sorry about your experience. I only went there a couple of times, their lasagna is pretty good, I'll probably go back, but I am sure you are correct in your description.
I was waiting for someone to answer you and say what a great guy that guy is. A lot of TOV people can't accept a negative comment without making you the person that was wrong. I recently posted a negative comment on a business and was told I was wrong by a lot of people. At least Takis does not solicit comments to counter your comment.

laryb
05-11-2015, 12:51 PM
Just curious, but there are two Taki's. One in front of Lowes on 441, and the new one,where 441 and 27 split. From what I'm told, they have different owners. Which one?

ronsroni
05-11-2015, 09:45 PM
Yes, laryb, there are indeed two Takis'. Locations-spot-on. I am not saying the food is bad. I am saying that this is NOT THE WAY TO TREAT HHE LIFEBLOOD OF YOUR BUSINESS.
It is Not ok to snot off at ANYONE; staff included.
Thank you for tolerating my vent. I just refuse to be bullied.

ronsroni
05-11-2015, 09:49 PM
Billybye, I'm sorry that you have been 'schooled' by anyone. We all have and are entitled to our own opinions. We are not trying to change anyone's mind. Rather, we are being informative.
Forewarned is Forearmed.
Thank you for your response and tolerating me.
By the way, I think the reason they don't solicit might be because they simply do not read this publication. I doubt they are aware of it. I hope I am wrong about that. I am absolutely correct about the toxic shock creator.

ronsroni
05-11-2015, 10:03 PM
Thanks for the thought, Thx. for the response.Paulat585. I considered that as well. No. I have seen him in one of the 30 or so trips there this past year and he is not usually pleasant. He is abrupt to staff and it's just ugly, tolerated behavior. I consider him to be a bully. However, his wife has the ultimate power there.
It is BAD CUSTOMER SERVICE. I am a loyal customer and now we are off to Francesco's.
Permanently!

laryb
05-12-2015, 08:09 AM
Yes, laryb, there are indeed two Takis'. Locations-spot-on. I am not saying the food is bad. I am saying that this is NOT THE WAY TO TREAT HHE LIFEBLOOD OF YOUR BUSINESS.
It is Not ok to snot off at ANYONE; staff included.
Thank you for tolerating my vent. I just refuse to be bullied.
I understand your frustration and totally agree with you, but still would like to know which one treated you so poorly.

redwitch
05-12-2015, 09:23 AM
I love Taki's gyros. I hate the atmosphere there because of the old man. If he's present, I just order to go and leave as quickly as possible. I dont think I've seen anyone so angry and bitter. It's a shame they just can't ban him.

Loudoll
05-12-2015, 10:09 AM
We had a restaurant experience and you will know it was not TV because you cannot get gravy and biscuits in TV. Anyway, as we were getting ready to eat a giant fly flew right into the gravy bowl! It was kind of awesome actually because he seemed to know where he was headed. I wanted to call attention to it and tell the server that I'd ordered,
one large FRY...lol but my husband asked me not to do this. He said they couldn't help it that one large FLY rode in on someone from the nearby flea market. lol
No, we didn't eat it. lol