Shattered round room window

[ekars1]

The round room, bottom (inside of the double pane) window shattered (picture enclosed). The outside pane is as good as new!!!! Custom Windows of Ocala is going to examine it, to determine if it should be replaced under warranty. Custom Windows installed all windows in the Villages homes. To me, it was caused by a flaw in the bottom pane. Has any one else had this happen to them? The house is just a bit over two years old. Thank you...

[graciegirl]

The round room, bottom (inside of the double pane) window shattered (picture enclosed). The outside pane is as good as new!!!! Custom Windows of Ocala is going to examine it, to determine if it should be replaced under warranty. Custom Windows installed all windows in the Villages homes. To me, it was caused by a flaw in the bottom pane. Has any one else had this happen to them? The house is just a bit over two years old. Thank you...


Did you call THEM first or did you call warranty first?

Always call warranty first. They are the ones holding the cards.

[dirtbanker]

Custom Windows of Ocala is going to examine it, to determine if it should be replaced under warranty.

I would assume the glass is under warranty for a set period of time, unless you did something to alter (window film) or abuse (impact) the glass it would be covered. There appears to be no indication of impact on the broken pane (impact would result in spiderweb pattern of breakage, outward from impact point). You might want to look up (google) "spontaneous glass breakage" so you are versed when the inspector stops by.

[ekars1]

The round room, bottom (inside of the double pane) window shattered (picture enclosed). The outside pane is as good as new!!!! Custom Windows of Ocala is going to examine it, to determine if it should be replaced under warranty. Custom Windows installed all windows in the Villages homes. To me, it was caused by a flaw in the bottom pane. Has any one else had this happen to them? The house is just a bit over two years old. Thank you...

[gap2415]

Yikes...no

[CFrance]

Picture? What is a round room? (Don't answer that, Bogie...)

[dbussone]

Picture? What is a round room? (Don't answer that, Bogie...)


I think the OP said "round room bottom." Not sure what that is. However some designer homes appear to have a round room out front.

[asianthree]

I think the OP said "round room bottom." Not sure what that is. However some designer homes appear to have a round room out front.

Like a bay window?

[dbussone]

Like a bay window?


I think that is probably a good guess.

[cquick]

The round room, bottom (inside of the double pane) window shattered (picture enclosed). The outside pane is as good as new!!!! Custom Windows of Ocala is going to examine it, to determine if it should be replaced under warranty. Custom Windows installed all windows in the Villages homes. To me, it was caused by a flaw in the bottom pane. Has any one else had this happen to them? The house is just a bit over two years old. Thank you...

I don't see a photo of the window. which model has a round room?

[dbussone]

I don't see a photo of the window. which model has a round room?

Some Begonias have a bay window. The OP has not been back to clarify the post.

[DougB]

Some Begonias have a bay window. The OP has not been back to clarify the post.

Maybe the OP will clarify when he/she gets aROUND to it?

[CFrance]

Maybe the OP will clarify when he/she gets aROUND to it?
Shouldn't that be a round tuit?:jester:

[dbussone]

Shouldn't that be a round tuit?:jester:

Stop being obtuse.

[Blessed2BNTV]

Had that happen in my office in Atlanta. Yes it was a flaw in the window and it was replaced at no charge. Building was 8 years old.

[CFrance]

Stop being obtuse.
Okay. I shall endeavor to eschew obfuscation.

[dirtbanker]

Custom Windows of Ocala is going to examine it, to determine if it should be replaced under warranty.

I assume the glass is under warranty for a set period of time, and unless you did something to alter (window film) or abuse (impact) the glass, it should be covered.

An indication of impact on the broken pane would be a spiderweb pattern of breakage, outward from impact point. You might want to look up (google) "spontaneous glass breakage", so you are versed when the inspector stops by.

[Topspinmo]

Was there strange Golf Ball laying on the Floor with BS on it?:oops:

[looneycat]

Okay. I shall endeavor to eschew obfuscation.

as :jester:i will espouse elucidation

[dbussone]

as :jester:i will espouse elucidation

Finally we get to the root of the issue.

[Chellybean]

as :jester:i will espouse elucidation

stop using big words i have to look them up and it takes to long to read the post! L.O.L.

[graciegirl]

stop using big words i have to look them up and it takes to long to read the post! L.O.L.

I agree Chelly. AND I STILL don't know what a round room is.

We do have geographical differences in language not previously known by me.

[Moderator]

OP had posted 2 threads on this topic. Other thread had a photo of the window.

Threads were merged today...so go back to the first post and you will see the photo.

Moderator

[looneycat]

stop using big words i have to look them up and it takes to long to read the post! L.O.L.

ok :a040: