Day 1 Direct tv

[hulahips]

Our first day with direct TV. Its raining, thundering and TV is Out. Pls tell me this isn't the norm with direct? We just signed a 2 yr contract

[Sonny39]

Its normal,

[gomoho]

The good news it doesn't last long'; however, I would highly recommend a weather radio to be on hand so you can monitor a serious storm if needed.

[Tootsie's Mom]

Had Direct TV for one year now and minimal outages. Hasn't been out at all today. Hope I'm not jinxing it. We are in Belvedere.

[outlaw]

Pretty much any time you have a good storm you will lose your signal. But when you have it, you have a great picture.

[drcar]

Switch non high def, while the storm is here, it will work

[hulahips]

Came back in about 1/2 hr

[Cisco Kid]

sometimes you will have to remove heavy snow off of the dish. :icon_wink:

[CFrance]

sometimes you will have to remove heavy snow off of the dish. :icon_wink:
It's good to have a broom handy for that.

[graciegirl]

It's good to have a broom handy for that.


I always use last year's ride.

[CFrance]

I always use last year's ride.
That is too funny.:1rotfl:

[jojo]

Switch non high def, while the storm is here, it will work

We recently started DirectTV and I'm on a learning curve. How do you switdch to non-HD?

[Yung Dum]

Another problem with Direct Tv-when your box needs replacing, you have to send it back to them and wait for a new one arrive. That's 3-4 days with no tv. I suffered with it for 2 years and went back to cable.

[JGVillages]

Put both HD and regular channels on your guide (you can program this in under settings/remote). Usually when the HD signal goes out the regular channels will be available. You can watch on the regular until the HD signal returns. Only whe the storm is excessive will the regular go out also.

[jnieman]

Another problem with Direct Tv-when your box needs replacing, you have to send it back to them and wait for a new one arrive. That's 3-4 days with no tv. I suffered with it for 2 years and went back to cable.

I just had to do this last month and they sent mine overnight. I did ask if they would expedite it and they did.

[jnieman]

Our first day with direct TV. Its raining, thundering and TV is Out. Pls tell me this isn't the norm with direct? We just signed a 2 yr contract

It is normal but most storms only last a short time and you can watch a recorded show or watch a non-HD station. The show comes right back on after the heavy rain stops.

It's a good idea to have a DVR when you have Direct TV. That way watching a recorded show is possible. For us it hasn't been an issue. For those who like to watch football games having the TV go out in the middle of the game may be an issue. We have enjoyed Direct TV for 5-6 years now and would never switch.

[PennBF]

We have DirectTV and hardly notice any outages. It is so good the slight outages are more than worth it. Actually the interruptions to regular programs by the channel warning of a thunderstorm 5 counties away is more frustration. :coolsmiley:

[JoMar]

Now you know one of the reasons it is less expensive.......most people accept the interruptions to save money, those that don't go looking for something more reliable. It's what keeps everyone in business and competition alive.

[jnieman]

Now you know one of the reasons it is less expensive.......most people accept the interruptions to save money, those that don't go looking for something more reliable. It's what keeps everyone in business and competition alive.

We had many interruptions from equipment failure with Comcast than we have ever had with Direct TV. We don't keep it because it is less expensive we keep it because we like it much better.

[JGVillages]

I just had to do this last month and they sent mine overnight. I did ask if they would expedite it and they did.

I tell them I don't know how to connect it so they send a repair tech almost always the next day.

[CFrance]

We had many interruptions from equipment failure with Comcast than we have ever had with Direct TV. We don't keep it because it is less expensive we keep it because we like it much better.
Agree! We have very few interruptions than we had with Comcast in Pittsburgh. Love DirecTV and have always found their customer service to be great. I can't speak for billing problems, because we've never had them in the decade we've been with them.

[JoMar]

We had many interruptions from equipment failure with Comcast than we have ever had with Direct TV. We don't keep it because it is less expensive we keep it because we like it much better.

I think almost anything would be an improvement over Comcast. When we purchased one of our criteria was to be in a place where Comcast was not the only provider.....so I am sure you like Direct TV much better.

[Steve & Deanna]

That's why we have Comcast; but, oh, for some cable competition.

[virgind]

If you are watching some thing on HD switch to the regular channel not HD and your picture will probably come back

[jojo]

If you are watching some thing on HD switch to the regular channel not HD and your picture will probably come back

So with DirecTV what is the "regular"channel for NBC? I watch it on Channel 2 and its HD. I thought the local channels - 2, 6, 9, and 35 were all HD. What are the alternatives?

[LI SNOWBIRD]

I always use last year's ride.

hahaha now that's FUNNY

[tln1947]

When my goes out, I just switch to Netflix.

[mikeandnancy1112]

We love Comcast and Xfinity is awesome!!

[coffeebean]

Pretty much any time you have a good storm you will lose your signal. But when you have it, you have a great picture.

We have Comcast cable in The Villages and in NJ. When it storms, we don't lose our TV picture and the picture is great. Had Direct TV satellite for several years in south Florida and again in NJ for several more years. Was so tired of losing the signal when weather was storming and sometimes even threatening. So glad to have a reliable signal with Comcast cable now.

[jojo]

It's a setting for your on screen guide. Set it to show HD and SD and you'll have 2 channel 2"s, 6, 9 and 35s

Thanks. Will try it.

[dave from deland]

Our first day with direct TV. Its raining, thundering and TV is Out. Pls tell me this isn't the norm with direct? We just signed a 2 yr contractWe had Brighthouse cable for 14 years before moving to TV. We had DirectTV installed because Brighthouse wasn't available where we live. We are very happy with the clarity of the picture. The same television we used at our former address is much better with DirectTV. I don't mind putting up with the weather interruptions on occasion.

[Tobys Dad]

Hated the two years we were sentenced to Direct TV. Rain killed it every time. Back to Comcast and happy.

[joldnol]

We have had satellite off and on for 15 years. Yes you do get rain fade during thunderstorms but it is usually for a every short time. We had less outages with satellite than cable.

[CFrance]

Some people will never be happy with satellite. It is just "too new." Cable has been around forever, and it's what people are used to. Changing from something you are very used to is difficult.

We've had DirecTV for going on 15 years and love it. We love the ease of scheduling their DVR, and the sports channels, and the incredibly brilliant picture. I think I've mentioned before that the change was easier for us because we wanted to watch Steelers games, and they have NFL Ticket. And now they have Extra innings so we can watch all the Pirates games and catch some Tigers and Marlins games. So having a solid reason to change makes it easier.

They'd have to go out of business before we would change.

[JoMar]

Some people will never be happy with satellite. It is just "too new." Cable has been around forever, and it's what people are used to. Changing from something you are very used to is difficult.

We've had DirecTV for going on 15 years and love it. We love the ease of scheduling their DVR, and the sports channels, and the incredibly brilliant picture. I think I've mentioned before that the change was easier for us because we wanted to watch Steelers games, and they have NFL Ticket. And now they have Extra innings so we can watch all the Pirates games and catch some Tigers and Marlins games. So having a solid reason to change makes it easier.

They'd have to go out of business before we would change.

Satellite has been around for television to the home since the 80's and has continually improved though the use of high frequencies has increased it's susceptibility to weather interference. I think Cfrance is correct, we get those services that are important to us as individuals. If sports is important then you will accept the "minor" trade off to get what is important. If consistency through bad weather is important you will find a service that gives you that. If price is the driver then you will find alternatives and "cut the cord". All are the right choices for our individual needs which is why there is competition.

[John_W]

Hated the two years we were sentenced to Direct TV. Rain killed it every time. Back to Comcast and happy.

Maybe 5 to 10 times a year a shower will be strong enough to interupt the reception for a few minutes. As stated before in several posts, switching to the backup channel, for example TNT channel 245, go to the alternate 245 and the program will reappear 9 times out of 10. If it doesn't, and you can stand seeing a black screen for a few minutes, I have over 500 hours of recorded programming. My Geni DVR from Directv will hold up to a 1000 hours. I have so many movies and shows recorded, I don't have time to watch them all. A rain interuption is sometimes a good thing. Also, the available programming is also unbeatable, I've never missed an NFL game of my favorite team. Been with Directv since 2008 and I wouldn't want anything else.

[CFrance]

Another problem with Direct Tv-when your box needs replacing, you have to send it back to them and wait for a new one arrive. That's 3-4 days with no tv. I suffered with it for 2 years and went back to cable.
I'm surpised. We never had to do that. Actually, we never had a box break. But new equipment was brought to the house.