Windows 10 Upgrade - be aware

[tomjbud]

This happened to me - after many wasted hours on tech support, I was finally able to go back to Windows 7. Be aware and back up all your files before upgrading.

Windows 10 Upgrade Problems: Black Screen After Updating (New)

Some users taking advantage of the Windows 10 Upgrade are finding that after the upgrade has finished their device just gives them a black screen and won’t start.

Microsoft is still working on a fix for this, but there isn’t a way to avoid it right now. Worse, it seems that the issue is happening on multiple PC configurations. For now, we can only suggest using the back up utilities that came with your device and creating some external media back up before you start the upgrade in case this happens. If this happens and you live near a Microsoft Store, make an appointment with them to have your device looked at if you run into the issue. Some, reports, (like those from our comments) indicate that deactivating virus programs before performing the upgrade prevents this issue.

[JoMar]

I have been using Carbonite for back up for a couple years. What a great service. Upgraded to 10 and (knock on wood) no issues except for some driver updates that needed to be installed.

[rexxfan]

I had a black-screen issue upgrading a laptop to Windows 10. This particular laptop had a discrete NVIDIA graphics chipset built in. I finally discovered that uninstalling the display adapter from the Windows device manager prior to initiating the upgrade (and checking the "delete the drivers for this device" checkbox that popped up during the uninstall) solved the problem. This causes Windows to use a generic set of video drivers for your screen that behave better during the upgrade process. Once Windows 10 is safely installed you can re-install the drivers for your specific chipset (although i n my case I did not have to do that as Windows 10 figured it out on its own and did the right thing).
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bc

[dadspet]

My update to W10 from W7 on my laptop went smooth so not all will go bad. I do like w10. Sorry for your issues.

[Quietman]

My update to W10 from W7 on my laptop went smooth so not all will go bad. I do like w10. Sorry for your issues.

Ditto

[JDRVKR]

Our laptop became very slow following the installation of Windows 10 vs the Windows 8 that was originally installed. Have not figured out why or what to do as yet.

[tomwed]

Our laptop became very slow following the installation of Windows 10 vs the Windows 8 that was originally installed. Have not figured out why or what to do as yet.
Change your power settings so that your computer is running all night. Maybe Microsoft is downloading software or fixes. Wait it out for now and see if it fixes itself.

[zcaveman]

Change your power settings so that your computer is running all night. Maybe Microsoft is downloading software or fixes. Wait it out for now and see if it fixes itself.

Under W10, Microsoft installs fixes whenever they want. It would be nice if they gave you warning that they were doing them. They do have that nifty Action Center to tell you to reboot if you pick that option.

BTW: My last update was installed a 8:29 PM last night. If I had not told W10 to let me do the reboot, my understanding is that the PC would have rebooted on it own when the PC was idle (whatever that means).

What You Need to Know About Windows Update on Windows 10 (http://www.howtogeek.com/223068/what-you-need-to-know-about-windows-update-on-windows-10/)

Z

[gap2415]

We went back to 7, didn't like win 10 at all.

[tomwed]

Under W10, Microsoft installs fixes whenever they want. It would be nice if they gave you warning that they were doing them. They do have that nifty Action Center to tell you to reboot if you pick that option.

BTW: My last update was installed a 8:29 PM last night. If I had not told W10 to let me do the reboot, my understanding is that the PC would have rebooted on it own when the PC was idle (whatever that means).

What You Need to Know About Windows Update on Windows 10 (http://www.howtogeek.com/223068/what-you-need-to-know-about-windows-update-on-windows-10/)

Z
I set my laptop up so that if it's plugged in, it is always on. If it is on battery power it goes to sleep if it goes idle, not being used.


If your computer slows down you could look at task manager and see what's running and I think downloading. Running windows can be a part time job. That's why I push chromebooks on people that just want the damn thing to work.
How to Use the New Task Manager in Windows 8 or 10 (http://www.howtogeek.com/108742/how-to-use-the-new-task-manager-in-windows-8/)

[Cedwards38]

I really liked Windows 10 on my laptop but it slowed me down noticeably. I kept trying other things to speed it up and nothing worked. I finally gave up and went back to Windows 7 and the speed returned. I may try it again some time in the future, but for now 7 will be just fine.

[Whatever]

I continue to get a p/u for "Microsoft 11" Is it safe to install?

[Jima64]

My laptop is ancient dell with max of 4 megs ram. Runs slow even before 10 was installed. Used very little and just may go to a chromebook. I like the 17 inch screen I have and that is what is holding me back at the moment.

[Mikeod]

I continue to get a p/u for "Microsoft 11" Is it safe to install?
Do you mean Windows 10? If so, I would wait for a bit before upgrading. I installed Windows 10 without apparent difficulty, but my touchpad won't save settings and won't allow me to scroll with one finger as I am used to doing. No upgraded drivers yet, so I reverted to windows 7 within the 30 days and will upgrade to Windows 10 probably after the first of the year.

[rexxfan]

> That's why I push chromebooks on people that just want the damn thing to work.
Seconded. If everything you do with a computer can be done in a web browser, then a ChromeBook is a great choice.
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bc

[Whatever]

Do you mean Windows 10? If so, I would wait for a bit before upgrading. I installed Windows 10 without apparent difficulty, but my touchpad won't save settings and won't allow me to scroll with one finger as I am used to doing. No upgraded drivers yet, so I reverted to windows 7 within the 30 days and will upgrade to Windows 10 probably after the first of the year.

No, I have windows 10 and have no problem, but I get a pop up for Microsoft 11, and want to know if anyone has had experience with it?

[tomwed]

No, I have windows 10 and have no problem, but I get a pop up for Microsoft 11, and want to know if anyone has had experience with it?
Is it Microsoft Internet Explorer 11?

[Whatever]

Is it Microsoft Internet Explorer 11?

Yes.

[zcaveman]

No, I have windows 10 and have no problem, but I get a pop up for Microsoft 11, and want to know if anyone has had experience with it?

I think that EDGE puts that pop-up out when you go to certain sites. I don't think that EDGE handles all site properly.

Z

[tomwed]

Yes.
Microsoft is notorious for a confusing name scheme.
11 is the latest version of their browser [IE11]. 10 is the latest version of their operating system [Windows 10].

I use the Chrome browser made by Google so I don't know if IE11 is buggy. I would guess not.

[Jima64]

Today I was into my laptop with windows 10 on it and found out that you cannot turn off auto download for updates. Went to the Microsoft site and read the same thing. I decided to take 10 off even though I was well past 30 days. I went and hit the restore feature and it put my laptop back into windows 8 with no problems. Only thing I had to do was put my wifi password in to connect again to the internet. I believe I was at week 6 or 7.

[zcaveman]

Microsoft is notorious for a confusing name scheme.
11 is the latest version of their browser [IE11]. 10 is the latest version of their operating system [Windows 10].

I use the Chrome browser made by Google so I don't know if IE11 is buggy. I would guess not.

Actually EDGE is their new browser. It is pretty flaky. I use IE11 and FireFox under W10.

Z

[Daveinfl]

If you have 7 and haven't upgraded to 10 yet, here's a compatibility tool from MS to check your hardware and software b4 upgrading.
https://www.microsoft.com/en-us/download/details.aspx?id=20
Enjoy C.D.

[dbussone]

Do you mean Windows 10? If so, I would wait for a bit before upgrading. I installed Windows 10 without apparent difficulty, but my touchpad won't save settings and won't allow me to scroll with one finger as I am used to doing. No upgraded drivers yet, so I reverted to windows 7 within the 30 days and will upgrade to Windows 10 probably after the first of the year.


I've upgraded 3 laptops as soon as I was notified. No problems then or now.

[Arctic Fox]

The only reason that Microsoft has offered free upgrades from Windows 7/8 to 10 (for a limited time only) is so that they have a lot of people finding the errors and glitches for them.

It's a shame that their much-touted "easy to revert to your old version" isn't always quite so easy, once any damage has been done.

[GeoGeo]

Can I suggest if you have to call Microsoft and you get a tech that you like (and can understand), that you make friends with them and ask if you can contact them should you have more issues. One thing I hate is when you have major issues and have to call in 10 times and you get 10 different reps. You have to tell your story from the beginning and alot of them will want you to do the same steps you have already tried 9 times before. If you stick with the same guy or girl, they will have an idea what they have already tried. I did this and have a great friend in India now.

[JoMar]

Thought maybe I should update my laptop since it hadn't been turned on since August. There were a bunch of updates and took close to 2 hours to download and install. No issues with win 10 and everything went well. I guess I should do it more often :)

[tcxr750]

In India they speak english they just don't understand it. If its not on the flip chart they don't have an answer. IMO.

[tomwed]

In India they speak english they just don't understand it. If its not on the flip chart they don't have an answer. IMO.
Maybe we could help. What is the question?

[Biker Dog]

:blahblahblah:After upgrading to Win10, I was not happy with it so I uninstalled Win10 back to Win7. Since that time ALL my office file were marked "read only" which I did set up a work around so they are usable. Also my laptop operates so slowly it is like back in the early 70s type computers.

I am seriously think about switching to a MacBook pro so as not having to deal with Microsoft ever again.:ohdear:

[The Shadow]

:blahblahblah:After upgrading to Win10, I was not happy with it so I uninstalled Win10 back to Win7. Since that time ALL my office file were marked "read only" which I did set up a work around so they are usable. Also my laptop operates so slowly it is like back in the early 70s type computers.

I am seriously think about switching to a MacBook pro so as not having to deal with Microsoft ever again.:ohdear:
When you went from 7 to 10 you retained a mirror copy of 7. When you return to 7 does your computer retain a mirror copy of 10? If it does that size file could slow your computer.

[Biker Dog]

When you went from 7 to 10 you retained a mirror copy of 7. When you return to 7 does your computer retain a mirror copy of 10? If it does that size file could slow your computer.

Great, so how do I get rid of the Win10 mirror??????:posting:

[rexxfan]

Great, so how do I get rid of the Win10 mirror??????:posting:

Run the Disk Cleanup utility (for example by opening the start menu, clicking "Computer", right clicking your C drive icon, choosing "Properties" and then clicking the "Disk Cleanup" button). Once the disk cleanup window opens, click the "Clean up system files" button. In the list of things to cleanup that will come up you should find a selection for Previous Windows Versions and/or Windows Setup Files. Click to select them and finally click OK.
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bc

[JoMar]

Why do most people experience no issues with Win 10 and others don't? Hardware issues, capacity issues, operator issues, compatibility issues or something else?

[outlaw]

Why do people have to have the latest windows OS? Are you not happy with Win7? Quit chasing the latest OS unless there is some new capability that you just have to have.

[zcaveman]

Why do people have to have the latest windows OS? Are you not happy with Win7? Quit chasing the latest OS unless there is some new capability that you just have to have.

In my case, I wanted to get rid of Windows 8.1. I like most of the new features in W10 so I upgraded my W7 desktop so my wife could get a feel for W10. I will update her laptop until after the November upgrade comes out.

There are some things about W10 I do not like but I am hoping that with all of the Feedback, MS will make some changes to fix these things or a third party vendor will come out with some free code to make it work better.

Z

[The Shadow]

Why do people have to have the latest windows OS? Are you not happy with Win7? Quit chasing the latest OS unless there is some new capability that you just have to have.
One advantage of Windows 10 is support ends October 14, 2025 and 7 ends January 14, 2020. A free upgrade to 10 will give you 5 more years of support, and down the road new devices and software may not work well on 7.

[zcaveman]

One advantage of Windows 10 is support ends October 14, 2025 and 7 ends January 14, 2020. A free upgrade to 10 will give you 5 more years of support, and down the road new devices and software may not work well on 7.

That free upgrade to W10 supposedly ends at the end of July 2016. MS has not stated what will happen after that.

Z

[rexxfan]

That free upgrade to W10 supposedly ends at the end of July 2016. MS has not stated what will happen after that.

Z

No they haven't but if the past is any indication, the price of the standard version will be $99 and the Pro version, $199. Just like with XP, Vista, 7 and 8.
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bc

[rexxfan]

Why do most people experience no issues with Win 10 and others don't? Hardware issues, capacity issues, operator issues, compatibility issues or something else?

Um, all of the above? ;-)

Although MS claims that 10 does not have any increased hardware requirements versus previous versions (i.e. that it takes less disk space, runs in less memory, doesn't use the CPU significantly more and, with DirectX 12, can run games and other 3D graphical software significantly faster as long as its been updated to support the new release).

By and large I have found those claims to be reasonably accurate, at least for the 3 desktops and 2 laptops I have upgraded (all of which were admittedly quite capable machines in terms of memory, CPU and disk space, so that may not be indicative of the results you'd get with not-so-well-endowed machines).
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bc

[outlaw]

One advantage of Windows 10 is support ends October 14, 2025 and 7 ends January 14, 2020. A free upgrade to 10 will give you 5 more years of support, and down the road new devices and software may not work well on 7.

So I only have until 2020 to upgrade...I will probably be upgrading my win7 computers by then. Of course, there will then be a win 11, 12, 13 by 2020.

[SALYBOW]

I was not able to use Skype since is kept saying problem with camera or something, The camera works just fine.:(:boom::throwtomatoes:

[xkeowner]

I was not able to use Skype since is kept saying problem with camera or something, The camera works just fine.:(:boom::throwtomatoes:

Check for a newer version/update of Skype. We often use it with Windows 10 on a HP laptop.

[MDLNB]

I did the upgrade from Vista and the only problem I had was my wifi usb adapter, that it told me wasn't compatible. I had already purchased a replacement but wanted to see if it might use the old one. I installed the new one and Win 10 has been outstanding so far. It is so much faster booting up. Faster than any other MS OS I have used in the past. I only updated from Vista on my computer because my wife wants win10 on hers, and I wanted to test it out before installing it on hers.

[Howard Marsh]

[QUOTE=tomjbud;1116931]This happened to me - after many wasted hours on tech support, I was finally able to go back to Windows 7. Be aware and back up all your files before upgrading.

Microsoft and other companies are always trying to sell new products and improve on things that don't need improving. They offer free upgrades that are really beta tests of the new things that still haven't been fully shaken out. Windows 10 is one of them. If you use the computer for office types of things, Windows 7 is great, and you don't need (or want) more complexity and more problems. I just hope that I can keep Windows 7 and still use Microsoft Office programs for a long time.

You also should be careful about storing things in the cloud. You would then be at the mercy of someone else's server, and you would lose control of security. My suggestion is to store your personal information on your own computer, using something like Folder Lock to keep it secure. You can easily back everything up on an external drive, either something like a Maxtor hard drive or a flash drive (thumb drive.) Don't take the easy way out and remember that if it sounds too good to be true it is too good to be true.

[OhioBuckeye]

This happened to me - after many wasted hours on tech support, I was finally able to go back to Windows 7. Be aware and back up all your files before upgrading.

Windows 10 Upgrade Problems: Black Screen After Updating (New)

Some users taking advantage of the Windows 10 Upgrade are finding that after the upgrade has finished their device just gives them a black screen and won’t start.

Microsoft is still working on a fix for this, but there isn’t a way to avoid it right now. Worse, it seems that the issue is happening on multiple PC configurations. For now, we can only suggest using the back up utilities that came with your device and creating some external media back up before you start the upgrade in case this happens. If this happens and you live near a Microsoft Store, make an appointment with them to have your device looked at if you run into the issue. Some, reports, (like those from our comments) indicate that deactivating virus programs before performing the upgrade prevents this issue. I put off putting in Windows 10 for 3 months but last night (11-22-2015) I decided to do it & I hope I don't regret it. My worst fear was having to re-enter all of my passwords, losing my FAVORITES, seeing a different looking screen & most of all my security online banking. So far all of the above came true. I'm going to give it a week & if it doesn't get easier, I'm going to delete Windows 10 & get my old Windows 7 loaded back in!

[howmang]

I installed Windows 10 from Windows 7 with no problem. It ran great for a couple of weeks than started to be very slow. I tried peaking it up with a program. Now it is stuck in "airplane mode" so there is no internet connection. Nobody seems to know how to fix it. Any ides?
:highfive::highfive:

[zcaveman]

For anyone with questions or problems with Windows 10, go to the Windows 10 forum. It is a non-Microsoft forum with lots of good information. As a guest you can view anything but if you want to ask a question or need help with a problem, you have to register. It is free. It has helped me quite a bit.

Windows 10 Forums (http://www.tenforums.com/)

Z

[Shimpy]

I thought I read an article lately that we don't have a choice and they will be switching us whether we want it or not in the near future.

[obxgal]

I thought I read an article lately that we don't have a choice and they will be switching us whether we want it or not in the near future.
I also read that article and was not very happy about having Windows 10 being forced on people that don't want it. I have 7 and want to keep it. PC World put out this article on how to block it with a different program(GWX), but I'm a bit leery about downloading it. Here is the link to the PC World article.
How to block the Windows 10 upgrade | PCWorld (http://www.pcworld.com/article/2998967/windows/how-to-block-the-windows-10-upgrade.html)

[Biker Dog]

[QUOTE=tomjbud;1116931]This happened to me - after many wasted hours on tech support, I was finally able to go back to Windows 7. Be aware and back up all your files before upgrading.

Microsoft and other companies are always trying to sell new products and improve on things that don't need improving. They offer free upgrades that are really beta tests of the new things that still haven't been fully shaken out. Windows 10 is one of them. If you use the computer for office types of things, Windows 7 is great, and you don't need (or want) more complexity and more problems. I just hope that I can keep Windows 7 and still use Microsoft Office programs for a long time.

You also should be careful about storing things in the cloud. You would then be at the mercy of someone else's server, and you would lose control of security. My suggestion is to store your personal information on your own computer, using something like Folder Lock to keep it secure. You can easily back everything up on an external drive, either something like a Maxtor hard drive or a flash drive (thumb drive.) Don't take the easy way out and remember that if it sounds too good to be true it is too good to be true.

Win10 made all my MS Office files read only and when I reverted back to Win7 they were still read only. Have not found a fix yet, so I set up run around until I find the fix.chilout

[rexxfan]

[QUOTE=Howard Marsh;1149753]

Win10 made all my MS Office files read only and when I reverted back to Win7 they were still read only. Have not found a fix yet, so I set up run around until I find the fix.chilout

If you're comfortable with old-school command prompt windows, you can open one and navigate to the subdirectory where your documents are and use the attrib command to remove the Real-Only property from them all, for instance using

attrib -R *.*

--
bc

[Biker Dog]

[QUOTE=Biker Dog;1150223]

If you're comfortable with old-school command prompt windows, you can open one and navigate to the subdirectory where your documents are and use the attrib command to remove the Real-Only property from them all, for instance using

attrib -R *.*

--
bc

TY But I am Not that computer savy.

[asdp101]

I was afraid to upgrade to w10. That's why I turned to TOV to get the benefit of others experience. Unfortunately the comments I see leave me uncomfortable with upgrading. I use the computer everyday for various things, but I'm no computer guru. If I had a problem, I'm not confident I could fix it. Some of you imply, Microsoft will fix itself if given time. Has that been the experience of most of you?

[Polar Bear]

You're wise to not take an upgrade lightly...always the potential for some issues. That being said, I've had no problems since I upgraded to Windows 10 and am very please. It's very fast and very "customizable". :)

[jimbo2012]

I back up with crashplan it's automatic, about $5

I upgrade 1 win 8 and 2 XP's last week it was great, I did need to change a mouse setting one one of them and reselt the printers.

I love it..

[rexxfan]

I was afraid to upgrade to w10. That's why I turned to TOV to get the benefit of others experience. Unfortunately the comments I see leave me uncomfortable with upgrading. I use the computer everyday for various things, but I'm no computer guru. If I had a problem, I'm not confident I could fix it. Some of you imply, Microsoft will fix itself if given time. Has that been the experience of most of you?

I agree upgrades are always a bit risky. There's always a chance that something will go wrong with the process and leave you with a non-functional machine. Or, you may have some old hardware or software that is incompatible with the new release. So, in general, its probably best for most to avoid upgrading a machine thats working fine. If you need to get a new machine, get the new operating system with it. Otherwise, leave well enough alone.
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Bob C