View Full Version : Evans Prairie suspicious credit card issue
jimbo2012
12-02-2015, 08:05 AM
Went there on Nov 11th using my credit card, on Nov 15th a fraudulent charge was made for $1154 for sports tickets.
I had made no transactions recently before the 11th, and none after the 11th.
I called the mgr last nite, had receipt with servers name, he said the servers there when taking CC do the charge themselves, no third person does the actual charge.
He said that server was working there a while and didn't suspect him..........:confused:. I do.
Well I have no proof he did it, but did anyone else have any similar issues there.
I had the bank reverse the transaction.
Taltarzac725
12-02-2015, 08:18 AM
Credit Card Fraud - HowStuffWorks (http://money.howstuffworks.com/identity-theft1.htm)
Did you call the Sumter County Sheriff? Welcome to the Sumter County Sheriff's Office Website (http://www.sumtercountysheriff.org/)
DLJ1657
12-02-2015, 09:21 AM
On 11/21 I went to the Brownwood box office to purchase polo tickets. Over the next two days, two transactions hit my debit card for tickets to an arena in Rochester, MN....somewhere i've never been, nor do I know anyone there. I contacted the bank and they told me there was nothing that could be done until the transaction got out of 'pending' stage. It took about 4 days of watching and a bit of inconvenience, but they suddenly disappeared and the balance in the account went back up. Instead of thinking an employee took advantage of the situation, I am inclined to think there was a technical glitch with the computers that weekend. Perhaps your situation was as a result of the same or a similar situation - or am I naive?
villagetinker
12-02-2015, 09:39 AM
The credit card companies will do some of their own investigation. Since the OP was made whole, not sure what the police would do, but I agree that a report should be filed, in case there is a pattern. I never use a debit card, I am glad the above poster got their money back, I have heard many stories where this was not the case, as the rules are different between credit and debit cards.
I had one charge that was apparently a mistyped number, as the site with the bogus charge was very sloppy and did not need anything but the card number...... If the site needs the dates on the card as well as the CCV number, then the person making the charge probably has the card, or an image of the card front and back.
golf2140
12-02-2015, 09:52 AM
Check with the CC company and see if the card was swiped or was it entered manually. The bad guy's can find your info real easy.
Bonny
12-02-2015, 10:10 AM
I wouldn't be so quick to bash a server unless you have some kind of proof.
It would be a shame to bash a restaurant if they didn't have anything to do with it.
Just because it happened about that time, doesn't mean they did it.
Lots of bad people out there get their hands on people's credit card numbers.
Taltarzac725
12-02-2015, 10:17 AM
I wouldn't be so quick to bash a server unless you have some kind of proof.
It would be a shame to bash a restaurant if they didn't have anything to do with it.
Just because it happened about that time, doesn't mean they did it.
Lots of bad people out there get their hands on people's credit card numbers.
I had my credit card hacked last year. It was in pending mode for some charges from some computer game store in Redwood City, CA for about ten days. We figured out it was some kid who got lucky but did not go through with having the computer games actually sent to him/her. I had to have a dialog with the game store to get them to finally take the charges off. I do think they were waiting to see if the hacker ever put his/her real email address into their system for the games to be sent to him/her.
It was a debit card I had loaded at the CVS on CR466 and CR101 but I never suspected the clerk of stealing the credit card data. I do keep my credit card receipts for a while though so I can remember the id or name of the person who served me.
Sable99
12-02-2015, 10:37 AM
I wouldn't bash the restaurant either until you know for sure it happned there.
Earlier this year my card was used to buy gas three times in Italy! I had the card but they got the number! I don't have a clue how. They closed the account and I had the hassle of changing my automatic payments.
Yesterday my new card was rejected and when I got home the credit card company had called me. It turns out it was because of Cyber Monday! I had made 5 purchases online in 5 different states! The credit card company questioned the five different states in two days! Everything was legit and my card is supposed to be active again!
bagboy
12-02-2015, 10:53 AM
That card number of the OP could have been stolen days, weeks or months ago.
Jaggy
12-02-2015, 11:18 AM
That card number of the OP could have been stolen days, weeks or months ago.
exactly- when our card was "hacked" the bank said it could have had the numbers taken wks or months ago .. the thief may have sold the numbers to another person.. we were charged over $1500 at a bed,bath & beyond in Pensicola....the $$ was refunded but a hassle all the same.. I think if a server was taking the numbers they would not use the card the same wk..but then again, if they are dumb enough to steal - they will be dumb all around !!!
jimbo2012
12-02-2015, 11:33 AM
The typical MO is to use the card info within a few days of theft according to the credit card company.
They went on to say they to last transaction very closely before the fraud transaction.
I'm not bashing anyone, I'm highly suspicious the CC company will investigate EP further.
But since the card was always in my possession not used anywhere else for 3 weeks or so before the 11th at Evans P and the fraud took place 4 days after using it at EP, I'm reasonably sure .
The card was not swiped it was punched in online. :024:
.
KeepingItReal
12-02-2015, 02:00 PM
The card was not swiped it was punched in online. :024:
.
Removing the 3 digit security code (AFTER YOU RECORD IT FOR YOUR USE) when a new card is received will prevent most online purchases with a stolen card number. Not all web site require the 3 digit security code but most do. There is no reason for anyone to need this code except the owner. Once a card leaves your hands and is taken away there is no way of knowing if it was copied, you can only hope. Europe uses hand held units at the table and Red Robin in Portland Oregon we just noticed has a unit on each table so why can't other restaurants get onboard with this too?
Bogie Shooter
12-02-2015, 02:39 PM
The typical MO is to use the card info within a few days of theft according to the credit card company.
They went on to say they to last transaction very closely before the fraud transaction.
I'm not bashing anyone, I'm highly suspicious the CC company will investigate EP further.
But since the card was always in my possession not used anywhere else for 3 weeks or so before the 11th at Evans P and the fraud took place 4 days after using it at EP, I'm reasonably sure .
The card was not swiped it was punched in online. :024:
.
It could have been stolen , somehow, two months ago and was just now sold on the Internet. How could EP have anything to do with that?
jimbo2012
12-02-2015, 03:07 PM
I think that's highly unlikely for a thief to sit on it that long.
The fraud dept said with the timing it is more than likely something associated with that transaction.
rubicon
12-02-2015, 03:50 PM
This entire issue of hacking-- stealing information is maddening and the bad guys are so far ahead of the security people. The best one can do is be vigilant and stay abreast of your credit cards recorded transaction
Bogie Shooter
12-02-2015, 04:12 PM
I think that's highly unlikely for a thief to sit on it that long.
The fraud dept said with the timing it is more than likely something associated with that transaction.
One example, many more if you search.
https://blogs.mcafee.com/mcafee-labs/stolen-credit-card-numbers-easy-buy-online/
Bonny
12-02-2015, 08:30 PM
I think that's highly unlikely for a thief to sit on it that long.
The fraud dept said with the timing it is more than likely something associated with that transaction.
We have had our card used by someone else on a few occasions. I am really surprised that the fraud department made any kind of a statement on what they thought happened. I questioned it a couple of times and all they would say is they are going to investigate. They don't usually make any statements as to what they individually think to the customer. Statements like that might come back & bite them in the behind.
CFrance
12-02-2015, 09:40 PM
We have had our card used by someone else on a few occasions. I am really surprised that the fraud department made any kind of a statement on what they thought happened. I questioned it a couple of times and all they would say is they are going to investigate. They don't usually make any statements as to what they individually think to the customer. Statements like that might come back & bite them in the behind.
I agree. We have had our cards hacked down through the years. Same (lack of) explanations. The only time the fraud dept. went further with me was because of a $2K charge at a music store that I needed to have canceled before it went through. And this was only because I begged. We were going out of the country the next day and needed the card not to be shut down.
Even Amex, when contacted about fraud charges, refunds the charge and sends a letter from the fraud department explaining nothing and noting that the fraud dept. will have no further contact with us.
We've probably had cards hacked ten times in the last 30 years but never once received any kind of info about why this happens from the cc company. Just prompt refunds. I will never, ever use a debit card in a store or restaurant. Only at a bank to withdraw cash.
luvmagic2
12-02-2015, 10:11 PM
Some of the above comments are correct....card number could have been taken days, weeks or months earlier....and then sold.
You, as a cardholder, are not responsible for any fraud on the card if you report it to your issuer within 60 days. The amount will be reversed by the bank immediately. If you use a debit card the money could be out of your account for a longer period of time...which could be bad as checks could bounce, funds not available, etc.
Although I do not know of any banks that do it....cardholders are only liable for $50 for fraudulent transactions....although banks tend to make the cardholder whole.
NotGolfer
12-02-2015, 11:25 PM
Years ago I had a CC that I'd used for business purposes. Eventually I was done with that work and never used the card again. I can't remember now if I cancelled the card or not...probably didn't. Then one day (over a year after I'd stopped using the card) I got a bill in the mail (from that card) for over $1k...so I called the company and they said they'd look into it. I was never charged for the money charged on it. How anyone got that card's number I'll never know. Point is...someone, somehow got a hold of it and used it.
jtdraig
12-03-2015, 11:02 AM
Went there on Nov 11th using my credit card, on Nov 15th a fraudulent charge was made for $1154 for sports tickets.
I had made no transactions recently before the 11th, and none after the 11th.
I called the mgr last nite, had receipt with servers name, he said the servers there when taking CC do the charge themselves, no third person does the actual charge.
He said that server was working there a while and didn't suspect him..........:confused:. I do.
Well I have no proof he did it, but did anyone else have any similar issues there.
I had the bank reverse the transaction.
I had my debit card compromised at the Shell Station at Southern Trace a few years ago. Hackers had gotten in to the transaction settlement company and taken the information but not the pin. I was contacted a day or two later asking me if I had been in Bangkok or Manila within the last couple of days. I got all the fraudulent charges back. So, be careful when accusing anyone, because the fraud could have occurred in a few places. Just sayin'
dbussone
12-03-2015, 11:08 AM
I had my debit card compromised at the Shell Station at Southern Trace a few years ago. Hackers had gotten in to the transaction settlement company and taken the information but not the pin. I was contacted a day or two later asking me if I had been in Bangkok or Manila within the last couple of days. I got all the fraudulent charges back. So, be careful when accusing anyone, because the fraud could have occurred in a few places. Just sayin'
You make an excellent point. However my wife had her AmEx card taken by a server (she neglected to take it with her after she paid her lunch check). The server was caught with the card at a shoe store near the restaurant.
steveandb
12-03-2015, 11:19 AM
You make an excellent point. However my wife had her AmEx card taken by a server (she neglected to take it with her after she paid her lunch check). The server was caught with the card at a shoe store near the restaurant.
This is a case where you can blame the server in question. The original poster should be very careful about what they "KNOW". Card Fraud is rampant around the world, and your CC# has probably been stored in dozens of different places that have been hacked into (Target, Kohls, 1000 gas stations). Often, these card numbers are stolen, and sold months later. Then the fraudster purchasing the card either makes a phony card, or goes online with it.
I'm not saying it was or wasn't the server, but honestly, you have absolutely no idea, nor does the CC customer service person, and to blame someone without proof is irresponsible.
perrjojo
12-03-2015, 11:23 AM
I once had someone use my card. It turned out to be my physicians receptionist. I knew who it was because she charged her daughters gymnastics on the card as well as many other transactions. When I told the fraud department who had made the charges, they didn't want to take the information. Weird. I always wondered if she got charged or if they just wrote off the loss.
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