Comcast narration

[villagetinker]

We just noticed on channels 420 and 407 (Comcast), specifically NCIS and Castle reruns there is a narration telling you what is going on. I tried the Comcast (Xfinity) remote and could not find any setting for this, then checked the TV remote for any settings, and no luck.
It seems that is would be a setting for a blind or visually impaired person to be able to hear what is going on.

If anyone knows about this or how to turn it off I would like to know.

Thank you, VT

[SouthOfTheBorder]

We just noticed on channels 420 and 407 (Comcast), specifically NCIS and Castle reruns there is a narration telling you what is going on. I tried the Comcast (Xfinity) remote and could not find any setting for this, then checked the TV remote for any settings, and no luck.
It seems that is would be a setting for a blind or visually impaired person to be able to hear what is going on.

If anyone knows about this or how to turn it off I would like to know.

Thank you, VT

Solved: narration on programs - Comcast Help and Support Forums (http://forums.xfinity.com/t5/XfinityTV-and-Equipment/narration-on-programs/td-p/1475933)

:thumbup:

Don

[villagetinker]

Don,

Thank you!!!! I will try this as soon as the problem shows up again.

VT