Incredibly Unprofessional Transaction Agent

[jamblu]

On purchasing a preowned home by this Village agent, from the onset this woman lied. I was told that the elderly gentleman who lives in the home was the original owner. He expanded his lanai, he is leaving to go into an assisted living facility and since signing the contracts, she has refused to correspond either by e mail, phone or texts. Well according to the tax records the home was purchased in 2015 and he didn't do a thing in that home. He's not going into an assisted living facility he is going to live with his daughter. Where do they get this stuff from? I have repeatedly contacted the sales office to complain to perhaps a manager annd for some reason they try their damnest to avoid doing that. I still do not have executed contracts signed by both parties??? I think the difference between the VLS agents and MLS agents are MLS agents are bound to a code of ethics and morals and can be sued for misrepresentation. USE MLS

[graciegirl]

On purchasing a preowned home by this Village agent, from the onset this woman lied. I was told that the elderly gentleman who lives in the home was the original owner. He expanded his lanai, he is leaving to go into an assisted living facility and since signing the contracts, she has refused to correspond either by e mail, phone or texts. Well according to the tax records the home was purchased in 2015 and he didn't do a thing in that home. He's not going into an assisted living facility he is going to live with his daughter. Where do they get this stuff from? I have repeatedly contacted the sales office to complain to perhaps a manager annd for some reason they try their damnest to avoid doing that. I still do not have executed contracts signed by both parties??? I think the difference between the VLS agents and MLS agents are MLS agents are bound to a code of ethics and morals and can be sued for misrepresentation. USE MLS



I don't understand why it matters if the owner is moving to assisted living or with his daughter.

It is not right that your sales agent has not responded to your emails or phone calls. Again, I ask, have you closed on this property?

P.S. I am not a realtor, or sales agent for real estate and never have been and neither has anyone in my family. I personally LIKE dealing with the sales agents for The Villages, and you would look hard and long to find someone as honest and responsible as our agent Jim McLaughlin, who has sold us both of our homes here and has purchased eight now for himself and Patti. (one at a time)

[redwitch]

Where the previous is basically irrelevant. Ditto who expanded the lanai so long as it is expanded. However, claiming that the previous owner is the original owner could be a real issue since it does matter to some how many people have lived in a house. I don't if he's still around but you might try contacting Jamie Soutar about this agent. He is/was an agent before being promoted. Nice guy and he might actually care about the lies told.

As to not receiving the signed closing papers, I'd be screaming at the Closing Department and Escrow Agent to get those to me TODAY. Absolutely not acceptable.

Good luck and I sincerely hope things go better for you from here on in.

[Nucky]

Old Joke....Do you know how to tell when a realtor is lying? Their lips are moving. It may not be that bad but buyer beware. I was recently told that TV listings sell for 97% of the listing price...to be sure I asked for a clarification and confirmed this to be what they said. I then moved to a MLS agent who brought me to a house I selected from the internet. We struck a deal for 12% off the listing price and then another $5000 for a roof replacement after the inspection. He pulled me to the side and recommended that I don't embarrass myself by asking for the extra $5000 because I already got a good deal on the home. This just illustrates that making the deal is #1 and many will do or say whatever is needed to get the deal done. He showed no regard for me until I asked him to take the $5000 from his commision.

The people who bought our home in NJ had a great realtor....great for us. He brought his buyers to his mortgage company, his lawyer, his inspector, his surveyor. They led these people around by the nose. It was sad. We made repairs that the inspector missed because these people were being taken advantage of by their realtor. Use your own support staff during your purchase and not your realtors pals. They are looking to get the deal done and not looking for your best interest.

[bbbbbb]

On purchasing a preowned home by this Village agent, from the onset this woman lied. I was told that the elderly gentleman who lives in the home was the original owner. He expanded his lanai, he is leaving to go into an assisted living facility and since signing the contracts, she has refused to correspond either by e mail, phone or texts. Well according to the tax records the home was purchased in 2015 and he didn't do a thing in that home. He's not going into an assisted living facility he is going to live with his daughter. Where do they get this stuff from? I have repeatedly contacted the sales office to complain to perhaps a manager annd for some reason they try their damnest to avoid doing that. I still do not have executed contracts signed by both parties??? I think the difference between the VLS agents and MLS agents are MLS agents are bound to a code of ethics and morals and can be sued for misrepresentation. USE MLS

Hi,yes, be careful, the outlines you get the promises you get may be drastically changed or dropped on the day of closing. For any transaction, be sure it is all written down and signed by both parties. If they do not care to do that, then, there is your cue, WALK AWAY.
bbbbbb
:crap2:

[billybye]

Correct in saying TV real estate "sales people" don't have to adhere to MLS Realtor standards.
When I was looking for my home here, my Villages sales rep would not let me put in an offer for less than 3% of asking price, even though I know at the time many properties were overpriced due to the market in general (2010) - I left him and went to MLS agent who said they were obliged to put in whatever offer a person wants to make on a property. Found a great house at the price I wanted to pay.

[kstew43]

Correct in saying TV real estate "sales people" don't have to adhere to MLS Realtor standards.
When I was looking for my home here, my Villages sales rep would not let me put in an offer for less than 3% of asking price, even though I know at the time many properties were overpriced due to the market in general (2010) - I left him and went to MLS agent who said they were obliged to put in whatever offer a person wants to make on a property. Found a great house at the price I wanted to pay.

Remember...VLS sales agents are still licensed by the state of florida, hense they do have to obey Florida Laws. Your offer must be made regardless of how embarrassing the agent thought it might of been. Thats there job and the law.....

Also there is a thing called full disclosure.....but if the agent is so neglectful as to inquire about the home from the owners, then she/hes a fool, and you should have run away.

I go to open houses in the villages all the time and never let on that I am a licensed realtor. I question the agents about aspects of the homes they are sitting open house for, age of roof? boundry lines...bond balance....ect

Most of the time they know nothing and have no answers for me....ridiculos....but the good ones always say let me find that out for you.....thats the right answer.

Sales agents are out for "the transaction" sale of the home, once they got you...there job is done and they move onto the next.

Buyer Beware.......no one is looking out for you but you...

[billybye]

Remember...VLS sales agents are still licensed by the state of florida, hense they do have to obey Florida Laws. Your offer must be made regardless of how embarrassing the agent thought it might of been. Thats there job and the law.....

Also there is a thing called full disclosure.....but if the agent is so neglectful as to inquire about the home from the owners, then she/hes a fool, and you should have run away.

I go to open houses in the villages all the time and never let on that I am a licensed realtor. I question the agents about aspects of the homes they are sitting open house for, age of roof? boundry lines...bond balance....ect

Most of the time they know nothing and have no answers for me....ridiculos....but the good ones always say let me find that out for you.....thats the right answer.

Sales agents are out for "the transaction" sale of the home, once they got you...there job is done and they move onto the next.

Buyer Beware.......no one is looking out for you but you...

That Is not the case here as I stated in previous post. TV sales people have their own rules. I used to be a licensed agent also, so I know the FL laws and what Realtors are required to do.

[Rango]

I would verify anything a sales person, especially a commissioned sales person says.

[justjim]

From what I have been told by my Village sales person, The Villages runs a "tight ship". Lying or putting "pressure" on the potential buyer was enough to get a sales person fired. I purchased four homes through The Property of The Villages and the purchase and closing was 100% friendly and professional. In addition, I sold three homes through Property of The Villages and the sale and closing was indeed professional.

There can be a "bad apple" in the barrel but we never experienced one in our dealings with The Villages. Again, from what I've been told, the unprofessional and rude sales people are not tolerated by The Property of The Villages. If that has changed, it's been very recent.

[graciegirl]

That Is not the case here as I stated in previous post. TV sales people have their own rules. I used to be a licensed agent also, so I know the FL laws and what Realtors are required to do.

No one has to lie to sell homes here. This is the fastest growing place in the U.S. WHY would you lie to sell a house when they are lined up to buy them? There is a LOT of sour grapes among MLS realtors because they cannot sell the new homes here. If you are anonymous on this forum you could be Donald Duck or Atilla the Hun.

Just saying. JUST SAYING.

I am sure the OP is disgruntled because they found out the previous owner went to live with his daughter instead of assisted living and they are not sure WHO added the lanai and they haven't got their papers yet and the sales agent doesn't answer the phone or return emails.

What is not clear to me is whether the OP bought the house or not or is still in some kind of negotiation or what is happening with this home sale? When we closed buying both of our homes, we got all closing papers, had our pictures made, were given the mail key and the gate pass and the band played.

[Barefoot]

There can be a "bad apple" in the barrel but we never experienced one in our dealings with The Villages. Again, from what I've been told, the unprofessional and rude sales people are not tolerated by The Property of The Villages. If that has changed, it's been very recent.Same here.

[Fredster]

My experience with VLS didn't work out too well, I tried to contact them to get help when looking for a home in TV, but after almost two weeks and no response, I went with an MLS agent.
I did luck out, I found a great property a super helpful agent,
and the price was right.

[Fredster]

"No one has to lie to sell homes here. This is the fastest growing place in the U.S. WHY would you lie to sell a house when they are lined up to buy them? There is a LOT of sour grapes among MLS realtors because they cannot sell the new homes here. If you are anonymous on this forum you could be Donald Duck or Atilla the Hun."

Gracie, it is obvious you are high on TV, and I love TV to.
But the reality is, there are a lot of buyers, but there are
also a lot of homes available in TV at any given time.
Quite a few homes are on the market for many days
and even months before they are finally sold.
Of course a home will sell quickly at the right price,
but conversely they can sit unsold if priced too high!

[graciegirl]

"No one has to lie to sell homes here. This is the fastest growing place in the U.S. WHY would you lie to sell a house when they are lined up to buy them? There is a LOT of sour grapes among MLS realtors because they cannot sell the new homes here. If you are anonymous on this forum you could be Donald Duck or Atilla the Hun."

Gracie, it is obvious you are high on TV, and I love TV to.
But the reality is, there are a lot of buyers, but there are
also a lot of homes available in TV at any given time.
Quite a few homes are on the market for many days
and even months before they are finally sold.
Of course a home will sell quickly at the right price,
but conversely they can sit unsold if priced too high!

You are so right. I am justifiably proud of this my home town now. I was also proud of Cincinnati, my home town then.

You are right that a home will sell quickly if the owner is smart enough to stage it well, get rid of junk and have it immaculately clean and price it to sell immediately. It will not sell if the owner is trying to make a killing, because the group looking to buy homes here are a savvy bunch, and this isn't the first time they have purchased a home and they didn't get here because they bought a lottery ticket. They got here, most of them, because they started out with not much and took care of their things and managed their money carefully and saved and sacrificed and worked long hours. Most new villagers have learned a lot of stuff before they arrived here. As I said, Savvy group.

[jamblu]

No I haven't closed yet but there are executed contracts. I just got them today.

[rjm1cc]

Yes bad agent. But you must have liked the house the way it is so I do not see a problem. Assume your home inspector has said the home is ok so just close as scheduled (after you take a few hours at closing to read the late aggrement.)

[jamblu]

This particular person is very frustrating

[jamblu]

Because there are people who lie to make a sale

[kstew43]

That Is not the case here as I stated in previous post. TV sales people have their own rules. I used to be a licensed agent also, so I know the FL laws and what Realtors are required to do.

you know I could be wrong, but.....I have been working closely with one particular VLS agent. I really like her.

When I get serious about a property, I always work with her. She knows I am a South Broward full fledged, member, of the board of Realtors.

She did explain to me that she is a licensed florida agent, working for the builder, and she does have to maintain her state license....and keep current with continuing education... So.....? Maybe there not all the same?

But, I think in order to sell real property, not your own, in the state of florida...you have to have a license....DBPR rules....I think i'm right.......

But money talks, so maybe the Morse family created/found a loophole so anyone off the street, with no education in real estate laws can sell there homes....who knows anymore....

[kstew43]

Because there are people who lie to make a sale

you should always hire your OWN closing agent or attorney and not use the sellers.

There closing agents are working for them...not for you.

[village dreamer]

and make sure they pulled a permit on the lanai ,and had it inspected by the town???

[kstew43]

and make sure they pulled a permit on the lanai ,and had it inspected by the town???

exactly....... check the tax records....it will show improvements that have been city approved..

[asianthree]

Correct in saying TV real estate "sales people" don't have to adhere to MLS Realtor standards.
When I was looking for my home here, my Villages sales rep would not let me put in an offer for less than 3% of asking price, even though I know at the time many properties were overpriced due to the market in general (2010) - I left him and went to MLS agent who said they were obliged to put in whatever offer a person wants to make on a property. Found a great house at the price I wanted to pay.

We bid a home for 15% less than asking. No problem with our village rep

[asianthree]

Our VLS rep is also MLS. Have bought 3 homes here never had a problem.

[kstew43]

Our VLS rep is also MLS. Have bought 3 homes here never had a problem.

I don't think that is possible. MLS and VLS.

When you have a Florida Real Estate License, you can only "place"...your license with one broker or one builder.

You could pay the Board of Realtors for access to the MLS...but why? its expensive... and you couldn"t sell anything....

[graciegirl]

Our VLS rep is also MLS. Have bought 3 homes here never had a problem.

Villages agents can sell you new homes and used homes listed on The Villages website. MLS cannot sell new homes. Can they sell homes listed on The Villages website?

[goodtimesintv]

But money talks, so maybe the Morse family created/found a loophole so anyone off the street, with no education in real estate laws can sell there homes....who knows anymore....

This is total nonsense. Obviously you've never worked for TV Real Estate Sales.

The biggest joke of all is claiming that MLS realtors are more ethical. OMG.......in any city across the country, you can count on MLS realtors good and bad, and the bad ones will do literally ANYTHING to make a sale!

[kstew43]

This is total nonsense. Obviously you've never worked for TV Real Estate Sales.

The biggest joke of all is claiming that MLS realtors are more ethical. OMG.......in any city across the country, you can count on MLS realtors good and bad, and the bad ones will do literally ANYTHING to make a sale!

I believe that VLS agents must maintain the same license and continued education as MLS....

There fore, the same rules should apply to VLS as MLS...

There are good and bad agents, whether they be VLS or MLS.

[kstew43]

Villages agents can sell you new homes and used homes listed on The Villages website. MLS cannot sell new homes. Can they sell homes listed on The Villages website?

MLS agents cannot access the VLS

[goodtimesintv]

I believe that VLS agents must maintain the same license and continued education as MLS....

There fore, the same rules should apply to VLS as MLS...

There are good and bad agents, whether they be VLS or MLS.

Of course it's correct that VLS agents "must maintain the same license and continued education as MLS"!!


The best definition of some MLS agents in any market is "Used Car Salesman".

And here in TV, over and over we've seen neighbors and friends lured into overpricing their homes with an MLS agent who B.S.'d them into thinking the place was worth far more than what TV accurately prices them.

After months of the home NOT selling, the sellers went with TV and the place sold quickly when priced right.

My friend just picked up a steal of a home, because it sat for 6 months with no activity due to overpricing by B.S. artist MLS agent, and decor that looked like granny garage sale.

[Barefoot]

I believe that VLS agents must maintain the same license and continued education as MLS..
Therefore, the same rules should apply to VLS as MLS...
There are good and bad agents, whether they be VLS or MLS.:agree:

[jamblu]

They may be licensed according to the State of Florida but they are NOT part of the National Association of Realtors system and NAR have strict rules of ethics and code
http://www.realtor.org/about-nar/governing-documents/the-code-of-ethics
Please show me VLS code of ethics...

[ColdNoMore]

They may be licensed according to the State of Florida but they are NOT part of the National Association of Realtors system and NAR have strict rules of ethics and code
http://www.realtor.org/about-nar/governing-documents/the-code-of-ethics

Please show me VLS code of ethics...

That's top secret.

If someone showed you the real code of ethics for the developer...they would have to be killed.


:D

[jamblu]

And it didn't make one flying monkey to me if they were or weren't part of NAR, but I never expected to get the type of misinformation and refusal to service after contract. When I was looking for a home she was all over me........then " poof "

[graciegirl]

And it didn't make one flying monkey to me if they were or weren't part of NAR, but I never expected to get the type of misinformation and refusal to service after contract. When I was looking for a home she was all over me........then " poof "

I still don't understand a lot of your problems.

I don't think I am alone. You mentioned not getting "papers". You were upset the seller went to live with his daughter instead to an assisted living as your agent told you?. Also something about a lanai being added by the seller.

Not having the agent return emails and phone calls which is clear and not being able to get support from management is clear and are certainly troublesome. Anyone would be annoyed.

When someone makes a statement that is about a subject that would be very upsetting to us all and some folks don't understand the problem exactly, and they ask for more information, it isn't an attack. What was posted may be clear to you, but it wasn't to me.

You must have closed at Mclin Burnsed if your agent is from The Villages. I don't understand what papers were not given to you at closing. It is obvious you feel the agent lied to you. You said to use MLS.

That of course triggered the usual attack and defense of the developer by all of the predictable people including me. And the thought by me that you might be someone who really likes the MLS. A LOT. As I mentioned before, there is an ax to grind here by certain MLS agents because they are denied business involving new homes and resales listed by The Villages. A lot of sour grapes.

[graciegirl]

They may be licensed according to the State of Florida but they are NOT part of the National Association of Realtors system and NAR have strict rules of ethics and code
http://www.realtor.org/about-nar/governing-documents/the-code-of-ethics
Please show me VLS code of ethics...

This is very clear. I understand this post.

[justjim]

No I haven't closed yet but there are executed contracts. I just got them today.

OP, it would have been very helpful to know this in your original post. Since you haven't closed yet your issues can be "ironed out" (whatever they are) prior to or at closing. The cart seems to be before the horse here? You have a right to an inspection which, if I was you, I would definitely do. Good luck and "relax" we all go through "stuff" when purchasing a property. Missed communications does occur sometimes---take it from someone who has purchased, moved and sold several houses.

[billybye]

They may be licensed according to the State of Florida but they are NOT part of the National Association of Realtors system and NAR have strict rules of ethics and code
http://www.realtor.org/about-nar/governing-documents/the-code-of-ethics
Please show me VLS code of ethics...

This is exactly what I was referring to in my post. TV real estate salespeople MUST be licensed by the State, but they CANNOT be members of NAR (Realtors) which have higher standards. TV sales may or may not put in your offer, depending on the sales person. NAR people MUST put in all offers.

[eremite06]

The "transaction broker," I feel, is an agency relationship that is a disservice to the customer. You don't even have to disclose it. The licensee can provide limited representation to a buyer, a seller, or both in a real estate transaction. He/she does not represent either in a fiduciary capacity. These laws of agency have evolved to suit more the licensees than the customer over the last 30 yrs. that I've had my broker's license. I think it's due to the lobbying efforts of NAR.

The transaction broker's duties do include:

Dealing honestly and fairly

Accounting for all funds

Using skill, care, and diligence in the transaction

Disclosing all known facts that materially affect the value of residential real property and are not readily observable to the buyer

Presenting all offers and counteroffers in a timely manner, unless a party has previously directed the licensees otherwise in writing

Limited confidentiality, unless waived in writing by a party

[jamblu]

Gracie Girl sorry for your confusion......I can't close without executed papers that I did not have. Clear? She was driving around in her car with them and never gave them to me AND never told me she had them.....Clear? I attempted to reach her through every which way including attempting to get a hold of her manager and couldn't.... Clear? My problem is her service and unprofessional behavior. I don't like people that make up, embellish or falsify information. I do think you're alone in not understanding frustration when you're being lied to.

[ColdNoMore]

Gracie Girl sorry for your confusion......I can't close without executed papers that I did not have. Clear? She was driving around in her car with them and never gave them to me AND never told me she had them.....Clear? I attempted to reach her through every which way including attempting to get a hold of her manager and couldn't.... Clear? My problem is her service and unprofessional behavior. I don't like people that make up, embellish or falsify information. I do think you're alone in not understanding frustration when you're being lied to.

I can certainly understand your frustration when being lied to. :thumbup:

[bbbbbb]

Hi, a Licensed Realtor, outside the villages, told us that it is certainly wise,,,,,,,,,,,,, and really mandatory that a person have an inside and an outside realtor at the same time to get the big picture. Only telling you this as it was told to us. Also, she said, outside realtors at agencies, must by law be licensed in Florida. The Village persons may or may not be,,,,,,, so that is all we know about it. We had both, they were both acceptable, we would lean a bit toward the outside if we do it again. Thanks bbbbbb

:crap2:

[Barefoot]

Hi, a Licensed Realtor, outside the villages, told us that it is certainly wise,,,,,,,,,,,,, and really mandatory that a person have an inside and an outside realtor at the same time to get the big picture. Only telling you this as it was told to us. Also, she said, outside realtors at agencies, must by law be licensed in Florida. The Village persons may or may not be,,,,,,, so that is all we know about it.
I assume by the terms "inside" and "outside" realtors you're referring to VLS and MLS sales agents.
A VLS sales agent works for The Villages and can sell new homes as well as resales listed on the VLS real estate system.
An MLS sales agent can sell only resale homes listed on the MLS real estate system.
Yes, when purchasing a resale home in The Villages, it's important to use both a VLS agent and a MLS agent.
This recommendation has been made many, many times in the past on TOTV.

[graciegirl]

Gracie Girl sorry for your confusion......I can't close without executed papers that I did not have. Clear? She was driving around in her car with them and never gave them to me AND never told me she had them.....Clear? I attempted to reach her through every which way including attempting to get a hold of her manager and couldn't.... Clear? My problem is her service and unprofessional behavior. I don't like people that make up, embellish or falsify information. I do think you're alone in not understanding frustration when you're being lied to.

I still don't understand. We showed up at closing. All papers that needed to be passed were passed ahead of time and handled by McLin Burnsed. I don't like people that make up, embellish and falsify information either, and I hate to be hounded by realtors. Hounding, pesting and overselling is something I have found that The Villages agents do not do. I much prefer The Villages agents. But that is me.

[jamblu]

I was told only VLS agents can sell resale and that is what I did. On an upbeat .....I love my house!

[eremite06]

I was told only VLS agents can sell resale and that is what I did. On an upbeat .....I love my house!

Who told you that, a VLS agent?

[dbussone]

Hi, a Licensed Realtor, outside the villages, told us that it is certainly wise,,,,,,,,,,,,, and really mandatory that a person have an inside and an outside realtor at the same time to get the big picture. Only telling you this as it was told to us. Also, she said, outside realtors at agencies, must by law be licensed in Florida. The Village persons may or may not be,,,,,,, so that is all we know about it. We had both, they were both acceptable, we would lean a bit toward the outside if we do it again. Thanks bbbbbb



:crap2:



bbbbbb - thanks for the info. I knew that MLS agents are licensed. Are they licensed by the state or MLS though? And someone told me that VLS agents, although not MLS, must still take a qualifying state exam.

Does anyone know the status of the two agent types?

[outahere]

bbbbbb - thanks for the info. I knew that MLS agents are licensed. Are they licensed by the state or MLS though? And someone told me that VLS agents, although not MLS, must still take a qualifying state exam.

Does anyone know the status of the two agent types?

Agents outside of VLS are licensed by the state and must take a considerable amount of mandatory training before and after taking the licensing exam to get and keep their license. I have been told (by both a VLS agent and a MLS agent) that VLS agents are also licensed by the state, so are also subject to the education rules to get/keep their license. As a former Realtor in MA, this makes sense to me because they are dealing with a legal contract, whether it is for a new home or a re-sale.

[dbussone]

Agents outside of VLS are licensed by the state and must take a considerable amount of mandatory training before and after taking the licensing exam to get and keep their license. I have been told (by both a VLS agent and a MLS agent) that VLS agents are also licensed by the state, so are also subject to the education rules to get/keep their license. As a former Realtor in MA, this makes sense to me because they are dealing with a legal contract, whether it is for a new home or a re-sale.



Thank you. That makes sense.

[crabbyannie1]

It is my understanding that the people in TV home sales are not licensed real estate agents or brokers and are not. therefore, bound by State regulations regarding real estate brokers/agents. If you're having a problem, find out who her boss is and complain...loudly.

[manaboutown]

Although not a member of NAR I have been a licensed real estate broker in another state for 40 years. I had to pass a licensing exam to obtain my license; I must take continuing education courses, purchase errors and omissions insurance and renew my license periodically. The Real Estate Commission as it is called there investigates every complaint filed against a licensed broker or agent and acts to protect the public from unlicensed folks holding themselves out as real estate agents or brokers. If the OP is aggrieved and TV's sales agents are licensed by the state using the agent's name the OP could look up his/her license number and file a complaint with the state agency through which Florida real estate agents are licensed and policed.

OK: I just found the website for the Florida Real Estate Commission which provides a link to file a complaint. RE - FREC (http://www.myfloridalicense.com/dbpr/RE/frec.html)

[OpusX1]

You do not have to be liecensed to sell new homes for your employer but you do have to be liecensed to sell other people's property.
If as the OP stated she was not delivered the signed contracts, delivery is the final step, she should back out of the contract, the seller would then have a recourse against the agent. The OP only has a recourse if she was financially damaged by the agents neglect, like a penalty for not closing in a timely manner. There are bad apples in every profession.

[manaboutown]

I just checked to see if the TV agent who kept steering me to and showing me only new homes when I asked him to show me resales is licensed by the the state of Florida. He most definitely is!

[Vladimir]

Gracie...I'm with you. I'm still confused with the OP initial post. There seems to be a miscommunication and unclear expectations set between the OP and the agent and I'm sure there is more to this story then what has been posted.

[VillagerNut]

The "transaction broker," I feel, is an agency relationship that is a disservice to the customer. You don't even have to disclose it. The licensee can provide limited representation to a buyer, a seller, or both in a real estate transaction. He/she does not represent either in a fiduciary capacity. These laws of agency have evolved to suit more the licensees than the customer over the last 30 yrs. that I've had my broker's license. I think it's due to the lobbying efforts of NAR.

The transaction broker's duties do include:

Dealing honestly and fairly

Accounting for all funds

Using skill, care, and diligence in the transaction

Disclosing all known facts that materially affect the value of residential real property and are not readily observable to the buyer

Presenting all offers and counteroffers in a timely manner, unless a party has previously directed the licensees otherwise in writing

Limited confidentiality, unless waived in writing by a party
And who do you think the developer represents in all of their transactions? They work as a single agent for the seller of the new home which is themselves or the preowned which is a homeowner. They never ever have any representation for the buyer. When you as a buyer sign the contract with the developer you will sign a no representation paragraph that says they owe you nothing because they represent the seller at all times. So the MLS realtors at least owe you more while working as a transaction broker. All MLS realtors can represent the buyers as exclusive buyers agents if you asked them to do so. They also can represent the seller exclusively as a single agent with the broker's permission. But the end of the story is you need to work with a sales rep and an MLS realtor to see all the listings here. The title company never represents either party in the transaction. But the buyers can choose the title company if they want to pay for the title insurance themselves if working with a MLS Realtor. The MLS realtors majority do not have sour grapes because they cannot sell the new homes. Most of them make extremely good money selling strictly in The Villages! But as it was stated there are great Sales Reps and great MLS Realtors!

[VillagerNut]

You do not have to be liecensed to sell new homes for your employer but you do have to be liecensed to sell other people's property.
If as the OP stated she was not delivered the signed contracts, delivery is the final step, she should back out of the contract, the seller would then have a recourse against the agent. The OP only has a recourse if she was financially damaged by the agents neglect, like a penalty for not closing in a timely manner. There are bad apples in every profession.
All of the developer sales reps are licensed in the state of Florida. I really don't understand the initial OP comments either. But they are all licensed but they are not Realtors! It is true that you can work for a developer and not have a real estate license but then you are paid a salary or a hourly wage but do not receive any commission when you sell anything. The Sales Reps here are not employees of the developer. They work on a independent contractor basis with a 1099 at the end of the year. Who almost the house or how long they've lived in it should not be a concern one behind the house. If they stretched the lanai or anything else I don't really rely on that information but only what I visually see. Not returning phone calls or getting a copy back to you of the executed contract is inexcusable for any sales person to do.

[graciegirl]

And who do you think the developer represents in all of their transactions? They work as a single agent for the seller of the new home which is themselves or the preowned which is a homeowner. They never ever have any representation for the buyer. When you as a buyer sign the contract with the developer you will sign a no representation paragraph that says they owe you nothing because they represent the seller at all times. So the MLS realtors at least owe you more while working as a transaction broker. All MLS realtors can represent the buyers as exclusive buyers agents if you asked them to do so. They also can represent the seller exclusively as a single agent with the broker's permission. But the end of the story is you need to work with a sales rep and an MLS realtor to see all the listings here. The title company never represents either party in the transaction. But the buyers can choose the title company if they want to pay for the title insurance themselves if working with a MLS Realtor. The MLS realtors majority do not have sour grapes because they cannot sell the new homes. Most of them make extremely good money selling strictly in The Villages! But as it was stated there are great Sales Reps and great MLS Realtors!

You know what I think? I think that there has been a lot of dissension on this thread started by and continued by disgruntled MLS agents. ONLY the reps for the Villages can sell the new homes here and the resales listed on The Villages site and you can say all you want about sour grapes, sour grapes do exist.

As a buyer I am glad to be able to choose. I have no loyalty to anyone and I LOVE the way I am not SOLD by the Villages rep. He answered all of our questions and never called us to push things along. He now stops by on our birthdays to chat. I like Jim McLaughlin a lot.

Do any of you remember that big meeting at Laurel Manor with an overflowing crowd five or so years ago with Janet Tutt and it was mostly about something to do with MLS. I think it was about the CDD and signage for homes for sale above 466. Always below 466 no yard signs were allowed, but they were at one time north of 466. I think that was it, but don't remember exactly. I still think that realtors that sell for nearby developments and those that are disgruntled start things on this forum sometimes.

Here is the issue; https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/daily-sun-july-31-2012-districts-discuss-yard-sign-deed-restriction-57630/?highlight=meeting+yard+signs

[mrdarcy]

I inquired once about licensing of Villages Priperties sales agents. The response was that some of the agents have Florida real estate licenses and some do not. Thus, you have to ask about the status of the individual agent with whom you're working.

[jamblu]

More to the story? Like what?

[outlaw]

You know what I think? I think that there has been a lot of dissension on this thread started by and continued by disgruntled MLS agents. ONLY the reps for the Villages can sell the new homes here and the resales listed on The Villages site and you can say all you want about sour grapes, sour grapes do exist.

As a buyer I am glad to be able to choose. I have no loyalty to anyone and I LOVE the way I am not SOLD by the Villages rep. He answered all of our questions and never called us to push things along. He now stops by on our birthdays to chat. I like Jim McLaughlin a lot.

Do any of you remember that big meeting at Laurel Manor with an overflowing crowd five or so years ago with Janet Tutt and it was mostly about something to do with MLS. I think it was about the CDD and signage for homes for sale above 466. Always below 466 no yard signs were allowed, but they were at one time north of 466. I think that was it, but don't remember exactly. I still think that realtors that sell for nearby developments and those that are disgruntled start things on this forum sometimes.

Here is the issue; https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/daily-sun-july-31-2012-districts-discuss-yard-sign-deed-restriction-57630/?highlight=meeting+yard+signs

Yes. It's a big conspiracy to bring down the developer and his real estate sales empire.

[NavyNJ]

bbbbbb - thanks for the info. I knew that MLS agents are licensed. Are they licensed by the state or MLS though? And someone told me that VLS agents, although not MLS, must still take a qualifying state exam.

Does anyone know the status of the two agent types?

Good lord.....do people on this forum actually not know how to use Google (or Bing or whatever)?? Most of all of the "rumors", "things I/we heard", "things I/we were told", "things I/we understand" posted and re-posted on this and just about every other thread, could probably be figured out way more easily than posting in these threads.

But, since all of this has been bantered about, confirmed and contradicted multiple times here.....I'll throw my 2 cents in:

- Properties of The Villages Agents (i.e., VLS agents, Developer agents, etc.) are, in fact, licensed by the State of Florida.
- Outside Agents, working for various Real Estate Brokers/Companies (i.e., MLS agents) are, in fact, licensed by the vary same State of Florida.
- MLS (Multiple Listing Service) is just that....a Service. Not an entity or firm or anything one swears allegiance to. It's a service that Real Estate Brokers pay for annually to be given access to all those listings in the area served by a specific MLS (there's not a single MLS for the entire State).
- VLS (Villages Listing Service) is just that.....a Service. But, in this case, it's only accessible to agents working for Properties of The Villages, and is a private service.

There was a time, pre-VLS, that all agents played in the same sand box. Then as The Villages began to explode, friction between the organizations (mostly due to outside agents not having access to new construction) led to the birth of the VLS and the segregation of the two systems.

And, as most/many have suggested, if a home buyer truly wants to have the full measure of the marketplace to choose from, they should work with an agent of both services (MLS & VLS). Some find that too cumbersome, and land on just one and most likely end up doing just fine, notwithstanding the inability to buy a new home thru an MLS agent.

Hope that has cleared up at least of few of the rumors and points of contention.....oh, and yes, VLS agents are paid as independent contractors via a IRS 1099, but so are 99.9% of all real estate agents in the country, so that's a non-issue.

[dbussone]

Good lord.....do people on this forum actually not know how to use Google (or Bing or whatever)?? Most of all of the "rumors", "things I/we heard", "things I/we were told", "things I/we understand" posted and re-posted on this and just about every other thread, could probably be figured out way more easily than posting in these threads.



But, since all of this has been bantered about, confirmed and contradicted multiple times here.....I'll throw my 2 cents in:



- Properties of The Villages Agents (i.e., VLS agents, Developer agents, etc.) are, in fact, licensed by the State of Florida.

- Outside Agents, working for various Real Estate Brokers/Companies (i.e., MLS agents) are, in fact, licensed by the vary same State of Florida.

- MLS (Multiple Listing Service) is just that....a Service. Not an entity or firm or anything one swears allegiance to. It's a service that Real Estate Brokers pay for annually to be given access to all those listings in the area served by a specific MLS (there's not a single MLS for the entire State).

- VLS (Villages Listing Service) is just that.....a Service. But, in this case, it's only accessible to agents working for Properties of The Villages, and is a private service.



There was a time, pre-VLS, that all agents played in the same sand box. Then as The Villages began to explode, friction between the organizations (mostly due to outside agents not having access to new construction) led to the birth of the VLS and the segregation of the two systems.



And, as most/many have suggested, if a home buyer truly wants to have the full measure of the marketplace to choose from, they should work with an agent of both services (MLS & VLS). Some find that too cumbersome, and land on just one and most likely end up doing just fine, notwithstanding the inability to buy a new home thru an MLS agent.



Hope that has cleared up at least of few of the rumors and points of contention.....oh, and yes, VLS agents are paid as independent contractors via a IRS 1099, but so are 99.9% of all real estate agents in the country, so that's a non-issue.



Good gosh! Why would I want to use Google when there are plenty of intelligent folks here on TOTV who know better than Google. I wasn't a real estate agent and plenty of posters here were.

I trust them more than Google, man. But thanks for your service.

P.S. I hope you don't believe everything you read on the Internet.


Sent from my iPad using Tapatalk

[NavyNJ]

Good gosh! Why would I want to use Google when there are plenty of intelligent folks here on TOTV who know better than Google. I wasn't a real estate agent and plenty of posters here were.

I trust them more than Google, man. But thanks for your service.

P.S. I hope you don't believe everything you read on the Internet.


Sent from my iPad using Tapatalk

Haha!! No, don't believe much on the Internet, for sure. But Google does point to decent info sources in most cases. Wikipedia on the other hand, can really get iffy.

I actually should have captioned my comments better after referring to Google like that. I was offering up my info more from personal knowledge than internet searching. And yes, agree there are plenty of experienced people on the forums, but even that will sometimes lead to confusing, if not conflicting, info. In the end.....it all usually seems to work out! Cheers!

[dbussone]

Haha!! No, don't believe much on the Internet, for sure. But Google does point to decent info sources in most cases. Wikipedia on the other hand, can really get iffy.



I actually should have captioned my comments better after referring to Google like that. I was offering up my info more from personal knowledge than internet searching. And yes, agree there are plenty of experienced people on the forums, but even that will sometimes lead to confusing, if not conflicting, info. In the end.....it all usually seems to work out! Cheers!



Cheers! Have a great weekend. Just duck between the raindrops. [emoji41]



Sent from my iPad using Tapatalk

[pauld315]

I inquired once about licensing of Villages Priperties sales agents. The response was that some of the agents have Florida real estate licenses and some do not. Thus, you have to ask about the status of the individual agent with whom you're working.

I asked about becoming a sales associate after moving to TV the last time I was there. They said I needed to get my realtors license in the state of FL and then come talk to them.

[Jazzcat]

We plan to buy our first home in TV in the next couple of months. We understand that new homes can only be purchased directly from TV. Would you recommend having a TV agent to look at new houses, and a MLS agent to look at all pre-owned? Can a MLS agent show us a pre-owned home that is listed by TV? I am a bit reluctant to use TV realtor exclusively, knowing that their allegiance is to TV, rather than to us, as buyers. We notice that many new homes are shown at "discount" prices. Do those discounts fluctuate? Should we expect to see prices on new homes increase as we approach the busy winter season?
Also, most folks seem to say that they don't bother engaging their own attorney to represent them as buyers. I can't imagine signing a such an important contract, without the advice of an attorney. Any others agree or disagree?

[dewilson58]

We plan to buy our first home in TV in the next couple of months. We understand that new homes can only be purchased directly from TV. Would you recommend having a TV agent to look at new houses, and a MLS agent to look at all pre-owned? Can a MLS agent show us a pre-owned home that is listed by TV? I am a bit reluctant to use TV realtor exclusively, knowing that their allegiance is to TV, rather than to us, as buyers. We notice that many new homes are shown at "discount" prices. Do those discounts fluctuate? Should we expect to see prices on new homes increase as we approach the busy winter season?
Also, most folks seem to say that they don't bother engaging their own attorney to represent them as buyers. I can't imagine signing a such an important contract, without the advice of an attorney. Any others agree or disagree?


I've used the same TV agent for over 10 years. Have been very happy with his services. If interested in name/contact information..........pm me. Discounts don't necessarily fluctuate, they just come and go. Sometimes to move a specific house. I think houses have increased over the years, not so much by season.

[champion6]

We plan to buy our first home in TV in the next couple of months. We understand that new homes can only be purchased directly from TV. Would you recommend having a TV agent to look at new houses, and a MLS agent to look at all pre-owned? Can a MLS agent show us a pre-owned home that is listed by TV? I am a bit reluctant to use TV realtor exclusively, knowing that their allegiance is to TV, rather than to us, as buyers. We notice that many new homes are shown at "discount" prices. Do those discounts fluctuate? Should we expect to see prices on new homes increase as we approach the busy winter season?
Also, most folks seem to say that they don't bother engaging their own attorney to represent them as buyers. I can't imagine signing a such an important contract, without the advice of an attorney. Any others agree or disagree?TV agent can show you new and resales that are listed with TV.
MLS agent can show resales that are listed with MLS.

Discounts are available for a limited time which might be undefined. They change over time - up or down.

I don't think listed prices (base prices of existing inventory) are raised over time. However, as the newest builds go on the market, they might go up.

I don't think an attorney is necessary when buying a new build from TV. However, it may be very useful to have one when buying any presales from either TV or MLS.

[outahere]

Also, most folks seem to say that they don't bother engaging their own attorney to represent them as buyers. I can't imagine signing a such an important contract, without the advice of an attorney. Any others agree or disagree?

If you are buying a new home, TV will not allow any changes/modifications to the sales contract, so hiring an attorney to review the contract would only be for your peace of mind. I do not know if TV will allow changes to the contract on a re-sale.

However, if buying a re-sale through a MLS Realtor, they most likely use the standard Florida contract, which can be modified by either the buyer or the seller, so I would definitely hire an attorney in that case. If TV allows changes to a re-sale contract, then I would also hire an attorney in that case.

[GeoGeo]

Don't feel bad. We were told about 17 years ago they weren't going to be building any more villas. Also, told that wherever you see a rock there will be water there (they put rocks by ponds). The rock we saw never did have water near it. It may now. Not that it matters. We ended up hurrying and buying because they weren't going to build any more villas. Lesson learned....you can't always believe what sales people tell you.

[John_W]

Good lord.....do people on this forum actually not know how to use Google (or Bing or whatever)?? Most of all of the "rumors", "things I/we heard", "things I/we were told", "things I/we understand" posted and re-posted on this and just about every other thread, could probably be figured out way more easily than posting in these threads.

But, since all of this has been bantered about, confirmed and contradicted multiple times here.....I'll throw my 2 cents in:

- Properties of The Villages Agents (i.e., VLS agents, Developer agents, etc.) are, in fact, licensed by the State of Florida.
- Outside Agents, working for various Real Estate Brokers/Companies (i.e., MLS agents) are, in fact, licensed by the vary same State of Florida.
- MLS (Multiple Listing Service) is just that....a Service. Not an entity or firm or anything one swears allegiance to. It's a service that Real Estate Brokers pay for annually to be given access to all those listings in the area served by a specific MLS (there's not a single MLS for the entire State).
- VLS (Villages Listing Service) is just that.....a Service. But, in this case, it's only accessible to agents working for Properties of The Villages, and is a private service.

There was a time, pre-VLS, that all agents played in the same sand box. Then as The Villages began to explode, friction between the organizations (mostly due to outside agents not having access to new construction) led to the birth of the VLS and the segregation of the two systems.

And, as most/many have suggested, if a home buyer truly wants to have the full measure of the marketplace to choose from, they should work with an agent of both services (MLS & VLS). Some find that too cumbersome, and land on just one and most likely end up doing just fine, notwithstanding the inability to buy a new home thru an MLS agent.

Hope that has cleared up at least of few of the rumors and points of contention.....oh, and yes, VLS agents are paid as independent contractors via a IRS 1099, but so are 99.9% of all real estate agents in the country, so that's a non-issue.

Finally somebody broke it down to simple terms. I'll add one little item, I do have some experience in this area. I was a licensed Realtor in Savannah, Georgia in the 1980's and published the magazine "Homes & Land of Savannah". Later I was a licensed Realtor in Hernando County (Spring Hill), Florida.

Most Realtors in the MLS system split the commission 4 ways. The listing agent and their broker each get 25% and the selling agent and their broker each get 25%. The exception was Remax, and for that reason Remax generally gets the cream of the crop, or let's say, no part-time retirees. Because Remax Agents actually pay the broker for the right to work in that office.

A Remax agent for example will pay his Broker $1200 a month or about $14,000 a year. The broker will provide the office, the Remax sign, the MLS system and computers, a receptionist, phone numbers, a desk and everything else you need to sell. In return, you get 95% of the selling or listing commission and the broker gets 5%. So this is why I say they get the cream of the crop, because he's paying out every month whether he sells a home or not.

I don't know anything about our local area here or the agents, other than seeing Lyle Grant make informative posts on this website from time-to-time and he seems to be a conscientious Realtor. My own experience was I didn't try to sell homes, because that was very time consuming and also a lot of wear and tear on your car and gas, so I admire those agents who do sell. I specialized in listing and especially listing vacant land. Here's why, there is no key to deal with, no appointments for showing the home, you really don't even need to contact that listing agent until you have a buyer wanting to make an offer. Of course the sales price is much lower for a lot instead of a home, but the commission on vacant land is generally 10% and closings are pretty quick.

[Barefoot]

Good lord.....do people on this forum actually not know how to use Google (or Bing or whatever)?? Most of all of the "rumors", "things I/we heard", "things I/we were told", "things I/we understand" posted and re-posted on this and just about every other thread, could probably be figured out way more easily than posting in these threads.
But, since all of this has been bantered about, confirmed and contradicted multiple times here.....I'll throw my 2 cents in:

Even those of us who decry rumor threads and contradictory responses can't resist posting our opinion,
and I include myself in that. :024: :evil6:

[Kup Kake]

Remember...VLS sales agents are still licensed by the state of florida, hense they do have to obey Florida Laws. Your offer must be made regardless of how embarrassing the agent thought it might of been. Thats there job and the law.....

Also there is a thing called full disclosure.....but if the agent is so neglectful as to inquire about the home from the owners, then she/hes a fool, and you should have run away.

I go to open houses in the villages all the time and never let on that I am a licensed realtor. I question the agents about aspects of the homes they are sitting open house for, age of roof? boundry lines...bond balance....ect

Most of the time they know nothing and have no answers for me....ridiculos....but the good ones always say let me find that out for you.....thats the right answer.

Sales agents are out for "the transaction" sale of the home, once they got you...there job is done and they move onto the next.

Buyer Beware.......no one is looking out for you but you...

Absolutely NOT true! Regardless of if it's just an agent or Realtor, their job is NOT done until the closing has taken place. Unfortunately, there are agents who do not do a very good job and give the rest a bad name.

Keep in mind that the agent is not paid until the property closes and while it is never advisable, I have seen buyers go behind their agent's back and contact the seller directly, to advise them of a problem. When the seller makes a stink, very often an issue is handled.

[Kup Kake]

On purchasing a preowned home by this Village agent, from the onset this woman lied. I was told that the elderly gentleman who lives in the home was the original owner. He expanded his lanai, he is leaving to go into an assisted living facility and since signing the contracts, she has refused to correspond either by e mail, phone or texts. Well according to the tax records the home was purchased in 2015 and he didn't do a thing in that home. He's not going into an assisted living facility he is going to live with his daughter. Where do they get this stuff from? I have repeatedly contacted the sales office to complain to perhaps a manager annd for some reason they try their damnest to avoid doing that. I still do not have executed contracts signed by both parties??? I think the difference between the VLS agents and MLS agents are MLS agents are bound to a code of ethics and morals and can be sued for misrepresentation. USE MLS

By law, you should have a copy of a signed contract. I would call The Villages' real estate office and demand (if necessary) to speak with the broker of record. If that doesn't work, I would physically go to the office (which I believe is on 466 above a Citizens Bank). There's nothing like a personal appearance to get something accomplished.

I would also file a complaint against the agent with the Florida Department of Business & Professional Regulation. Once you get on their site, there's a small Google place on the upper right of the page where you can write in "real estate complaint" and that will take you to where you want to go. They will only accept complaints in writing.

Most often, no one will ever file a complaint against an agent. That's why the lousy ones are still in business. You should do it.

[Kup Kake]

Finally somebody broke it down to simple terms. I'll add one little item, I do have some experience in this area. I was a licensed Realtor in Savannah, Georgia in the 1980's and published the magazine "Homes & Land of Savannah". Later I was a licensed Realtor in Hernando County (Spring Hill), Florida.

Most Realtors in the MLS system split the commission 4 ways. The listing agent and their broker each get 25% and the selling agent and their broker each get 25%. The exception was Remax, and for that reason Remax generally gets the cream of the crop, or let's say, no part-time retirees. Because Remax Agents actually pay the broker for the right to work in that office.

A Remax agent for example will pay his Broker $1200 a month or about $14,000 a year. The broker will provide the office, the Remax sign, the MLS system and computers, a receptionist, phone numbers, a desk and everything else you need to sell. In return, you get 95% of the selling or listing commission and the broker gets 5%. So this is why I say they get the cream of the crop, because he's paying out every month whether he sells a home or not.

I don't know anything about our local area here or the agents, other than seeing Lyle Grant make informative posts on this website from time-to-time and he seems to be a conscientious Realtor. My own experience was I didn't try to sell homes, because that was very time consuming and also a lot of wear and tear on your car and gas, so I admire those agents who do sell. I specialized in listing and especially listing vacant land. Here's why, there is no key to deal with, no appointments for showing the home, you really don't even need to contact that listing agent until you have a buyer wanting to make an offer. Of course the sales price is much lower for a lot instead of a home, but the commission on vacant land is generally 10% and closings are pretty quick.

Well, you are almost correct in some of what you say. Commissions are not split 25% 4-ways. There may be a time when the listing broker only gets 2% and the selling broker may get 3%. The percentage is never set in concrete and to say that it is, is against the law, i.e., price fixing and illegal according to the Sherman Anti-Trust Act. Agents/Realtors receive their commission from the broker and that percentage also always varies.

John -- you may be a very nice guy, but I'm glad you were never my agent. A "good" agent will always accompany a showing by another agent. They are well informed and can point out things to the other agent and his buyer that may not be apparent, etc. There are a number of reasons why that is good sound business! In addition, after a showing, a good agent will always call the agent who showed the property, for feedback. Buyers want to know that information! In today's word, a key is almost a moot point because most properties are either placed on a regular type of lockbox or a Supra lockbox which is only available to Realtors through their local board.

Lastly, vacant land may or may not close quickly, depending upon if a mortgage is involved and possibly some other issues. The closing of a lot or parcel is really not much different than the time it takes to close on a house or condo.

Lastly, there are many vacant pieces of land/lots which are priced significantly higher than the price of a house.

[John_W]

Well, you are almost correct in some of what you say. Commissions are not split 25% 4-ways. There may be a time when the listing broker only gets 2% and the selling broker may get 3%. The percentage is never set in concrete and to say that it is, is against the law, i.e., price fixing and illegal according to the Sherman Anti-Trust Act. Agents/Realtors receive their commission from the broker and that percentage also always varies.

John -- you may be a very nice guy, but I'm glad you were never my agent. A "good" agent will always accompany a showing by another agent. They are well informed and can point out things to the other agent and his buyer that may not be apparent, etc. There are a number of reasons why that is good sound business! In addition, after a showing, a good agent will always call the agent who showed the property, for feedback. Buyers want to know that information! In today's word, a key is almost a moot point because most properties are either placed on a regular type of lockbox or a Supra lockbox which is only available to Realtors through their local board.

Lastly, vacant land may or may not close quickly, depending upon if a mortgage is involved and possibly some other issues. The closing of a lot or parcel is really not much different than the time it takes to close on a house or condo.

Lastly, there are many vacant pieces of land/lots which are priced significantly higher than the price of a house.

I don't want to get nitpicky, the commission I spoke about was in general terms, or in my case in Hernando County. Each firm has their own commission rate, my Realtor was an ERA office and set it at the lowest in the county, 4.8%. Other Realtors set it at 5% and 6%, so it's not an equal 1/4, but it's 1/4 of half, because you split with the seller or buyer. I tried to make it simple, as the original post I was quoting made it simple.

Showing property with another agent is great, but my entire statement was about my speciality, vacant land. Not many listing agents will meet you to see vacant land.

In all of my cases, we never had a mortgage on vacant land. Yes, some of it can cost more than an improved lot, but in Hernando County that was not the case. My last year there was 1989, these were the average prices, interior lot $11,000, lake lot $21,000, canal lot $35,000 to $50,000. Most of my sales closed quickly, within 30 days. If the buyer or seller was out of state, then we had to close through the mail.

[graciegirl]

On purchasing a preowned home by this Village agent, from the onset this woman lied. I was told that the elderly gentleman who lives in the home was the original owner. He expanded his lanai, he is leaving to go into an assisted living facility and since signing the contracts, she has refused to correspond either by e mail, phone or texts. Well according to the tax records the home was purchased in 2015 and he didn't do a thing in that home. He's not going into an assisted living facility he is going to live with his daughter. Where do they get this stuff from? I have repeatedly contacted the sales office to complain to perhaps a manager annd for some reason they try their damnest to avoid doing that. I still do not have executed contracts signed by both parties??? I think the difference between the VLS agents and MLS agents are MLS agents are bound to a code of ethics and morals and can be sued for misrepresentation. USE MLS

If the OP closed personally or by mail with Mclin Burnsed who does all of The Villages closings then he will have the papers.

This post is not clear in many ways. The OP tried to complain to a manager and "they tried their damndest to avoid doing that"???? Doing what?

Why does it matter where the owner is going to a daughter or to assisted living?

Is the lanai expanded?

Am I the only one who isn't understanding the original post?

[dewilson58]

If the OP closed personally or by mail with Mclin Burnsed who does all of The Villages closings then he will have the papers.

This post is not clear in many ways. The OP tried to complain to a manager and "they tried their damndest to avoid doing that"???? Doing what?

Why does it matter where the owner is going, to a daughter or to assisted living?

Is the lanai expanded?

Am I the only one who isn't understanding the original post?


I was confused as well.

Not much value in the OP since the conclusion appears to be VLS agents are not ethical.

:shrug:

[outlaw]

Total enlightenment will be attained once build out has occurred...

[asianthree]

If the OP closed personally or by mail with Mclin Burnsed who does all of The Villages closings then he will have the papers.

This post is not clear in many ways. The OP tried to complain to a manager and "they tried their damndest to avoid doing that"???? Doing what?

Why does it matter where the owner is going to a daughter or to assisted living?

Is the lanai expanded?

Am I the only one who isn't understanding the original post?

Nope still confused a little myself. The information that any rep would have is what they are told. The guy said he was going to assistant living OK does that really matter to me NO, if the lanai was expanded a measuring tape would work well for me.

[Barefoot]

Not returning phone calls or getting a copy back to you of the executed contract is inexcusable for any sales person to do. It's strange that the Real Estate agent didn't finalize the sale by delivering an executed contract to the Purchaser.
This situation leaves a lot of unanswered questions. :confused:
Most Real Estate agents don't get paid until the sale is complete, and a copy of the contract, acknowledged by the Purchaser, has been filed.

[PennBF]

It is unrealistic for some to say that VLS is the best over MLS. Not all VLS is good and not all MLS is good as they are driven by personalities. I have a relative who is a broker both in Florida and in a more northern state. She points out the laws in the northern states are much more restrictive than Florida. Anytime we purchase a home we always send the contract off to an expert to let us know if there is anything we should be aware of. That has helped a lot in making sure the holes are plugged. It is difficult to discuss the differences with the MLS vs VLS as what a person believes is "reality" to them and we all know that is hard to change. We really love the Villages but we are not so blind as to believe everything is always right. The Villages Management and Government is also driven by personalities. As the great Barnum once said, "you can fool some of the people some of the time but not all of the people all of the time.":bowdown:

[graciegirl]

It is unrealistic for some to say that VLS is the best over MLS. Not all VLS is good and not all MLS is good as they are driven by personalities. I have a relative who is a broker both in Florida and in a more northern state. She points out the laws in the northern states are much more restrictive than Florida. Anytime we purchase a home we always send the contract off to an expert to let us know if there is anything we should be aware of. That has helped a lot in making sure the holes are plugged. It is difficult to discuss the differences with the MLS vs VLS as what a person believes is "reality" to them and we all know that is hard to change. We really love the Villages but we are not so blind as to believe everything is always right. The Villages Management and Government is also driven by personalities. As the great Barnum once said, "you can fool some of the people some of the time but not all of the people all of the time.":bowdown:

Please read the original post on this thread and see if you can figure out the problem the poster is having.

[PennBF]

Not sure of the point being made by a writer. Nothing changes from my note. This is all a perception problem. That northern real estate laws may be more restrictive is a fact. That does not detract from the perception that the Agent, in the eyes of the buyer is deceptive? Whether the Agent is "deceptive" is not a fact as the Agent may and probably does have an entirely different view of negotiations. Since this is "Contract" issue it would not be unique for both sides to have different perceptions which they view as reality. Whether MLS or VLS contracts, negotiations remain the same, perceptions remain the same and the end result is compromise. :bowdown:

[graciegirl]

Not sure of the point being made by a writer. Nothing changes from my note. This is all a perception problem. That northern real estate laws may be more restrictive is a fact. That does not detract from the perception that the Agent, in the eyes of the buyer is deceptive? Whether the Agent is "deceptive" is not a fact as the Agent may and probably does have an entirely different view of negotiations. Since this is "Contract" issue it would not be unique for both sides to have different perceptions which they view as reality. Whether MLS or VLS contracts, negotiations remain the same, perceptions remain the same and the end result is compromise. :bowdown:

Me either. I don't understand the original post.

[maureenod]

My take is that the OP is a MLS agent trying to discredit TV agents. I just can't believe that she reported to the sales office that they ignored her. The last sentence of her post says it all. "Use MLS"

[Carla B]

Well, here's another question for curious minds: In today's classifieds in "The Daily Sun," under Properties of The Villages are photos of various Villages agents with their names and titles. The properties they are advertising are all preowned, not new.

For example, Mike Joy is a "Sales & Marketing Representative," while LaDonna Zimmerman is a "Licensed Real Estate Professional."

So what is the difference between the two designations? Maybe a Sales & Marketing Rep has a real estate agent's license and a Licensed Real Estate Professional has a broker's license?

[Barefoot]

My take is that the OP is a MLS agent trying to discredit TV agents. I just can't believe that she reported to the sales office that they ignored her. The last sentence of her post says it all. "Use MLS"
I tend to think you're right. I've always found The Villages agents very professional.
Regardless, even if it's a MLS agent trying to discredit TV agents, the thread did stimulate a lot of good comments.

[Kup Kake]

Our VLS rep is also MLS. Have bought 3 homes here never had a problem.

Impossible!

A Villages' agent cannot and does not have access to the MLS system because The Villages real estate is not a member of the local board.

[Kup Kake]

I believe that VLS agents must maintain the same license and continued education as MLS....

There fore, the same rules should apply to VLS as MLS...

There are good and bad agents, whether they be VLS or MLS.

Absolutely not true. The only thing Villages' agents have to do is take an open book quiz to renew their license every two years.

Members of a local board are offered many different classes for general knowledge and specific courses to obtain various Realtor certifications.

There is a HUGE difference!

[Kup Kake]

My take is that the OP is a MLS agent trying to discredit TV agents. I just can't believe that she reported to the sales office that they ignored her. The last sentence of her post says it all. "Use MLS"

I didn't get that impression at all. When someone is unhappy with the way something is done or with the person who represents a certain company, for instance, they will always have unfavorable words for them and choose to use an alternative. In this case they said to "use MLS," which is perfectly understandable in this case.

I don't know anyone who wouldn't use an alternative, given a situation such as this.

[graciegirl]

I didn't get that impression at all. When someone is unhappy with the way something is done or with the person who represents a certain company, for instance, they will always have unfavorable words for them and choose to use an alternative. In this case they said to "use MLS," which is perfectly understandable in this case.

I don't know anyone who wouldn't use an alternative, given a situation such as this.

All very well and good, but can you understand and explain the OP's original post?

No one has yet figured out what is meant.

[graciegirl]

On purchasing a preowned home by this Village agent, from the onset this woman lied. I was told that the elderly gentleman who lives in the home was the original owner. He expanded his lanai, he is leaving to go into an assisted living facility and since signing the contracts, she has refused to correspond either by e mail, phone or texts. Well according to the tax records the home was purchased in 2015 and he didn't do a thing in that home. He's not going into an assisted living facility he is going to live with his daughter. Where do they get this stuff from? I have repeatedly contacted the sales office to complain to perhaps a manager annd for some reason they try their damnest to avoid doing that. I still do not have executed contracts signed by both parties??? I think the difference between the VLS agents and MLS agents are MLS agents are bound to a code of ethics and morals and can be sued for misrepresentation. USE MLS

Here it is Kup Cake. Can you understand what the problem is?

[Kup Kake]

Gracie -- I think I get it. There is a lot of superfluous information in the post, but I believe Jamblu mentioned those few things so that we readers would understand that the agent lied from the beginning by saying the man was the original owner, that he expanded the lanai, etc. Seemingly, all the things the agent told the buyer (Jamblu) were lies.

Subsequently, when he/she didn't receive the signed contract and after fruitlessly trying to contact the broker, he/she was left hanging with no response from the agent or broker and was really ticked off. Having received no satisfaction whatsoever from the agent or broker, Jamblu is dissing the agent, broker and all VLS agents, which really is not fair, but understandable when a situation such as this happens. It leaves a bad taste in your mouth and everything is exaggerated.

Yes, MLS agents/Realtors are bound by a strict and written Code of Ethics, which the Villages' agents are not. But the truth is you will always find good and bad in every field of business. There is no excuse for him/her not being given a copy of the fully executed contract. Jambu should issue a complaint with the Florida Real Estate Commission and the Florida Department of Business & Professional Regulation. If everything is true as I understand it to be, Jamblu really does have a leg to stand on and the agent should be disciplined.

[maureenod]

Of course there is always another side of the story. Perhaps the seller wanted his lawyer to look over the contract, I would, and that takes time. It is not as easy as just signing a piece of paper.

[PennBF]

It is reasonable to also consider the owner (a) said he was the original owner, (b) added the lanai, (c) was going into an assisted living facility. The Agent could have gone to the tax records but felt the owner was truthful. Once the new buyer found out someone did not tell the truth to just rip the contract up. No one was "making" them sign. Rather then walking away there is an attempt to bring consequences to the agent which may be unfair as they could be called out for not doing some additional investigation but no attempt to intentionally mislead. Key word being "intentional". :mornincoffee:

[graciegirl]

It is reasonable to also consider the owner (a) said he was the original owner, (b) added the lanai, (c) was going into an assisted living facility. The Agent could have gone to the tax records but felt the owner was truthful. Once the new buyer found out someone did not tell the truth to just rip the contract up. No one was "making" them sign. Rather then walking away there is an attempt to bring consequences to the agent which may be unfair as they could be called out for not doing some additional investigation but no attempt to intentionally mislead. Key word being "intentional". :mornincoffee:

Just for general information. Anyone who is interested in how much homes cost here in The Villages and how old they are and who lived in them and how much the taxes are can go to any of the three county's property owners sites. You type in the address and it tells you how much the previous owner(s) paid for the property, when it was built etc. Here is the one to Sumter County; sumterpa.com. On the Sumter County Site do NOT type in the last part of the street address, such as Lane, Circle, Drive etc. If you want to find out how much your neighbors paid for their homes just type in your street name...no circle, drive, lane, boulevard etc...and see. It pays to stay informed as to how much your investment is worth.

If I were buying a resale I would find out all that I could myself. Having lived here for nine years, I have trust in The Developer. It is not to their best interest to fib. They don't have to. People are lined up to buy homes here. This is the fastest growing area in the whole country.

I am NOT a realtor, agent and I don't sell anything, nor is any one in my family or any friends a realtor.

[Jamescarriker]

I love my Village Real Estate Agent.... I have sold and purchased 3 homes here in the Villages and have had absolutely no problem. Like someone previously said, "There can always be a bad apple in the bunch"

[goodtimesintv]

I don't know why the o.p. did not complain to The Villages Sales Managers. TV is strict, strict, strict about what is said and done by its sales staff.

Many of the VLS sales reps are independent contractors, paying their own expenses as MLS agents do at outside agencies, and the VLS reps are expendable if they do not produce or commit misrepresentation. There are dozens more available to replace them, as experienced agents move here and get their real estate license in FL.

Experienced agents would LOVE to get that access to TV's literal gold mine of marketing and advertising data system that targets national and international customers.

On the other hand, regular MLS agencies I've seen will keep any Joe Blow as an agent, regardless of whether they produce or starve, because that agent isn't costing the agency anything.

[Barefoot]

A Villages' agent cannot and does not have access to the MLS system because The Villages real estate is not a member of the local board.
There are two real estate systems which sell pre-owned homes in The Villages - MLS and VLS.
MLS agents don't have access to VLS listings. VLS agents don't have access to MLS listings.
There are more listings for pre-owned homes in The Villages on VLS than on MLS.

Many of the VLS sales reps are independent contractors, paying their own expenses as MLS agents do at outside agencies, and the VLS reps are expendable if they do not produce or commit misrepresentation. There are dozens more available to replace them, as experienced agents move here and get their real estate license in FL.

Experienced agents would LOVE to get that access to TV's literal gold mine of marketing and advertising data system that targets national and international customers.

On the other hand, regular MLS agencies I've seen will keep any Joe Blow as an agent, regardless of whether they produce or starve, because that agent isn't costing the agency anything.
True. And in some cases, an MLS agent is paying a "desk fee" to the Broker.

[dewilson58]

I love my Village Real Estate Agent.... I have sold and purchased 3 homes here in the Villages and have had absolutely no problem. Like someone previously said, "There can always be a bad apple in the bunch"

:agree:

[Allegiance]

Slightly off topic. At what point should a person disclose that they are a florida licensed agent if they are the owner of a property they are trying to sell as owner?

[Barefoot]

Slightly off topic. At what point should a person disclose that they are a florida licensed agent if they are the owner of a property they are trying to sell as owner?
If it were me, I'd disclose when the Purchasers made their first appointment to view the property.

[Allegiance]

If it were me, I'd disclose when the Purchasers made their first appointment to view the property.
Well this person has place classified ads on totv and shown several properties without revealing. I wonder what the letter of the law says.

[Kup Kake]

Well, here's another question for curious minds: In today's classifieds in "The Daily Sun," under Properties of The Villages are photos of various Villages agents with their names and titles. The properties they are advertising are all preowned, not new.

For example, Mike Joy is a "Sales & Marketing Representative," while LaDonna Zimmerman is a "Licensed Real Estate Professional."

So what is the difference between the two designations? Maybe a Sales & Marketing Rep has a real estate agent's license and a Licensed Real Estate Professional has a broker's license?

There is no difference, Carla. All they are, are agents and one is no different from the other. Period. What they call themselves are words they choose to use -- a marketing ploy, if you will, to make you believe they have earned the title.

If the agents were Realtors and they use a designation, they would have had to work for the title by taking courses and passing tests. Hence -- another difference between Villages' agents and Realtors.

[Kup Kake]

I don't know why the o.p. did not complain to The Villages Sales Managers. TV is strict, strict, strict about what is said and done by its sales staff.

Many of the VLS sales reps are independent contractors, paying their own expenses as MLS agents do at outside agencies, and the VLS reps are expendable if they do not produce or commit misrepresentation. There are dozens more available to replace them, as experienced agents move here and get their real estate license in FL.

Experienced agents would LOVE to get that access to TV's literal gold mine of marketing and advertising data system that targets national and international customers.

On the other hand, regular MLS agencies I've seen will keep any Joe Blow as an agent, regardless of whether they produce or starve, because that agent isn't costing the agency anything.

It really irritates me when I read things from (well-meaning perhaps???), self-created experts.

According to what Jamblu said, he did try to contact a broker and never got a call back. Read his/her original post. And NO, only some agents want to sell real estate in TV, but not all licensees because they have too many unusual rules. I'm not aware of an "advertising data system" that targets national and international customers. Please explain what that is.

Qualified real estate offices will generally not keep a Realtor in their employ if they do not produce. They can't afford to as it does cost the broker money to have them affiliated with the company.

[Kup Kake]

It is reasonable to also consider the owner (a) said he was the original owner, (b) added the lanai, (c) was going into an assisted living facility. The Agent could have gone to the tax records but felt the owner was truthful. Once the new buyer found out someone did not tell the truth to just rip the contract up. No one was "making" them sign. Rather then walking away there is an attempt to bring consequences to the agent which may be unfair as they could be called out for not doing some additional investigation but no attempt to intentionally mislead. Key word being "intentional". :mornincoffee:

The tax rolls do not show physical additions to a property. The agent cannot accept "blind faith" regarding things a seller saysif it's an important fact that relates to the property; it is the agent's responsibility to check details before passing them on as true to the buyer or anyone else.

Neither the buyer or seller cannot "just rip the contract up" and think it's over. There are forms that need to be signed by both parties before it actually could be considered a "dead deal."

If an agent is acting in accordance to the law and in good faith, there will never be consequences for the agent. And yes -- an agent can get away with something if they're a good enough liar!

[graciegirl]

It really irritates me when I read things from (well-meaning perhaps???), self-created experts.

According to what Jamblu said, he did try to contact a broker and never got a call back. Read his/her original post. And NO, only some agents want to sell real estate in TV, but not all licensees because they have too many unusual rules. I'm not aware of an "advertising data system" that targets national and international customers. Please explain what that is.

Qualified real estate offices will generally not keep a Realtor in their employ if they do not produce. They can't afford to as it does cost the broker money to have them affiliated with the company.

They have relocation services. They locate a realtor in your northern city who works with you and them, IF you want that kind of service....and you get discounts on movers, etc. The Villages gets a kick back if I remember correctly.

The Villages sold ten percent of all U.S. Real Estate sold during the past down season when real estate was stagnant all across the land.. New customers are generally assigned to the Villages Agents unless the client asks for one particularly. Being aggressive and persistent is discouraged. They don't have to be aggressive or persistent, they just need to be low key and available. They are wonderful and don't call you back unless you ask them to.

I have read Jamblu's post several times and only she knows what it means. She is unhappy and she feels she has been lied to, but the rest doesn't make any logical points for many of us.

Perhaps the agent was fired when Jamblu reported she lied. They can have whoever they want to sell for them. They don't need to keep anyone who is not top drawer.

They can call themselves Villages reps, and many of us call them friends. They seem to enjoy themselves and us older buyers who have to be the savviest in the market. We have been there, done that in some cases all over the country and in some cases the world.

[Kup Kake]

Slightly off topic. At what point should a person disclose that they are a florida licensed agent if they are the owner of a property they are trying to sell as owner?

If it were me, I'd disclose when the Purchasers made their first appointment to view the property.

Yes -- immediately at first contact. This comes under "full disclosure" and it needs to be written into the contract, as well.

[Allegiance]

Yes -- immediately at first contact. This comes under "full disclosure" and it needs to be written into the contract, as well.
So I assume it should have also been disclosed into a totv ad?

[Kup Kake]

They have relocation services. They locate a realtor in your northern city who works with you and them, IF you want that kind of service....and you get discounts on movers, etc. The Villages gets a kick back if I remember correctly.

The Villages sold ten percent of all U.S. Real Estate sold during the past down season when real estate was stagnant all across the land.. New customers are generally assigned to the Villages Agents unless the client asks for one particularly. Being aggressive and persistent is discouraged. They don't have to be aggressive or persistent, they just need to be low key and available. They are wonderful and don't call you back unless you ask them to.

I have read Jamblu's post several times and only she knows what it means. She is unhappy and she feels she has been lied to, but the rest doesn't make any logical points for many of us.

Perhaps the agent was fired when Jamblu reported she lied. They can have whoever they want to sell for them. They don't need to keep anyone who is not top drawer.

They can call themselves Villages reps, and many of us call them friends. They seem to enjoy themselves and us older buyers who have to be the savviest in the market. We have been there, done that in some cases all over the country and in some cases the world.

You are correct and a "referral fee" is universal throughout the industry.

[PennBF]

It is unfortunate so many are quick to want to fire someone or complain to their Manager and cause them real problems but those same people are slow to do it themselves. Not everybody understands the complex system which may be needed to track and trace property. I thinks I pretty much understand the process but don't put the same assumptions on others. That is a classic short coming in understanding others and their limitations. We should be slow to judge others and quick to give them some slack and understanding. :wave:

[Kup Kake]

So I assume it should have also been disclosed into a totv ad?

Truthfully, I can't remember the legality of posting it with the ad, but most reputable licensees would have the words "owner/agent" in the ad.

[Kup Kake]

There are two real estate systems which sell pre-owned homes in The Villages - MLS and VLS.
MLS agents don't have access to VLS listings. VLS agents don't have access to MLS listings.
There are more listings for pre-owned homes in The Villages on VLS than on MLS.


True. And in some cases, an MLS agent is paying a "desk fee" to the Broker.

Barefoot -- you are correct that the Villages has more resale listings than MLS brokers. However, I am surprised at how many homeowners whose property did not sell when initially listed with TV, have sold fairly quickly when listed with an outside broker (MLS).

I have heard some not very nice stories about Village listed resale properties but will not quote them here because I have no way to verify their credibility.

[manaboutown]

Barefoot -- you are correct that the Villages has more resale listings than MLS brokers. However, I am surprised at how many homeowners whose property did not sell when initially listed with TV, have sold fairly quickly when listed with an outside broker (MLS).

I have heard some not very nice stories about Village listed resale properties but will not quote them here because I have no way to verify their credibility.

My VLS agent kept pushing me toward new homes. He never showed me a preowned even though I repeatedly asked him to do so. He also informed me he would not help me find a bargain. I finally gave up on him although he had several referrals on TOTV from supposedly happy customers.

[Barefoot]

Barefoot -- you are correct that the Villages has more resale listings than MLS brokers. However, I am surprised at how many homeowners whose property did not sell when initially listed with TV, have sold fairly quickly when listed with an outside broker (MLS).
I'd need to know the VLS list price versus the MLS list price to comment.
Sometimes owners set a high price with VLS and insist that their house is worth that money.
And then, after a few months of inactivity, they realize their house is overpriced.
They reduce the price, list with MLS, and their home sells quickly.
That is speculation on my part, but that was our experience in 2007.

The CYV we purchased was listed with The Villages for a few months, and we felt the price was too high.
And then the owners dropped the price significantly, and listed the CYV with MLS.
I was watching the CYV on the computer because it backed on a golf course and was in a mid-town location.
We bought the CYV on MLS, sight unseen.
Not because of clever marketing, but because the price had been reduced.

[graciegirl]

My VLS agent kept pushing me toward new homes. He never showed me a preowned even though I repeatedly asked him to do so. He also informed me he would not help me find a bargain. I finally gave up on him although he had several referrals on TOTV from supposedly happy customers.

Our VLS showed us preowned at our request. We decided both times to buy new. I didn't feel he did anything but follow our lead.

He told you he wouldn't find a bargain or he told you there was no negotiating on a new home? Which is always surprising to new shoppers here. There isn't. AND you can only buy with a conventional loan on a new home, not VA or FHA.

I understand that more than half of people buying homes in The Villages pay for them outright with no loan.

[PennBF]

My wife gets all the credit for the home we purchased. She studied The Villages, and homes for sale for about 2 years. We rented one year for 2 months and another year for a month. When the right home and location became available we knew exactly what we were buying and we immediately bought. We didn't rely on a sales person as my wife did the homework. That was about 9 years ago and we are extremely happy with the home and location. No question the Villages Administration made the purchase much easier, (e.g. closing etc.). I think that is the way to move to the Villages since there are so many choices and it is critical to make the right decision first rather than buying multiple homes over the years to get it right. It is a saying that many residents buy multiple homes before they get it right. :popcorn:

[goodtimesintv]

My VLS agent kept pushing me toward new homes. He never showed me a preowned even though I repeatedly asked him to do so. He also informed me he would not help me find a bargain. I finally gave up on him although he had several referrals on TOTV from supposedly happy customers.

With Open House 7 days a week, morning and afternoon sessions, there's more opportunity to see and browse preowned homes that way than with a couple of hours with a sales rep.

If they push newbies toward new homes, it's to teach/learn what the various floorpans are like in a category/categories.

The sellers of resale homes expect showings of their home to be interested buyers, not everyone here on Lifestyle Preview Stay (hundreds weekly) who don't even know yet if they'd like to live in Central Florida, much less here TV.

[John_W]

...The Villages sold ten percent of all U.S. Real Estate sold during the past down season when real estate was stagnant all across the land.. New customers are generally assigned to the Villages Agents unless the client asks for one particularly. Being aggressive and persistent is discouraged. They don't have to be aggressive or persistent, they just need to be low key and available. They are wonderful and don't call you back unless you ask them to.



I remember reading something like that, but it wasn't 10%. The ten percent seems really high when you consider the entire US. From what I could find, there are about 650,000 to 700,000 new homes built each year, so 10% would be 65,000 built in a year, that's more homes than in the entire Villages. The best I could find was in 2011 The Villages built about 1% of all new homes. They had been averaging about 2,000 new homes a year in the Brownwood area, and 1% meant that a down year was probably only about 200,000 new homes built in the US.

[Barefoot]

It is a saying that many residents buy multiple homes before they get it right. Perhaps the reason that residents buy multiple homes is that their needs change.
They could lose a spouse or acquire a new partner or have more company than expected.
They could get a dog and decide they need a villa with a fenced back yard.
They could decide summers are too hot so they want to downsize in TV and buy a condo up north.
There are many reasons for moving. All the planning in the world doesn't prepare you for life's little surprises.

[ColdNoMore]

I remember reading something like that, but it wasn't 10%. The ten percent seems really high when you consider the entire US. From what I could find, there are about 650,000 to 700,000 new homes built each year, so 10% would be 65,000 built in a year, that's more homes than in the entire Villages. The best I could find was in 2011 The Villages built about 1% of all new homes. They had been averaging about 2,000 new homes a year in the Brownwood area, and 1% meant that a down year was probably only about 200,000 new homes built in the US.

You are correct, common sense says that even during one of the slowest growing period for new home sales...it certainly wasn't 10% of all homes in the United States being sold here. :oops:

That's how false rumors start. :ohdear:

I'm not sure what this site uses for its statistics, but at least it's a little more believable.

82 Cool Facts About The Villages (http://www.insidethebubble.co/82-cool-facts-the-villages/)

7. In 2011, The Villages sold almost one percent of all the new homes in the entire United States.

And it's a good site for promoting a lot of good things about TV. :thumbup:

Except of course this part, which we all know...is a fairy tale. :D

31. At build out there will be 621 holes of golf in The Villages FL.


33. By final build out The Villages will operate 12 country-club championship courses.

[manaboutown]

Our VLS showed us preowned at our request. We decided both times to buy new. I didn't feel he did anything but follow our lead.

He told you he wouldn't find a bargain or he told you there was no negotiating on a new home? Which is always surprising to new shoppers here. There isn't.

Prior to visiting TV three separate times resulting in me being shoes on ground in TV about two months total time I had done some homework and had benefitted from obtaining loads of information from TOTV, including the fact that prices on new homes were not negotiable and that there were bonds over and above the stated sales prices on new homes and inevitably on most existing homes. The TV agent was steering me toward new homes no doubt because he both made higher commissions on selling new homes and spent less time and effort doing so.

I repeatedly asked him to show me existing homes. I knew which model (Lantana) I wanted and had a list of features I desired. My impression was he did not wish to put in the time and effort. He distinctly told me he would not help me find a bargain. His words, not mine. He obviously wanted to generate the highest income he could for himself in the time he worked by focusing on steering buyers to new homes.

[need2no]

Yes -- immediately at first contact. This comes under "full disclosure" and it needs to be written into the contract, as well.

you need to look at the last date of purchase. (ie; flipping). a friend experienced a realtor who bought his seller condo and put it back on the market the very next day for 10,000 more. very unethical as you can read into this story so many ways. this did NOT happen in the villages vicinity, but was in florida. can happen anywhere

[Barefoot]

My impression was he did not wish to put in the time and effort. Your Sales Rep should not have ignored your stated wishes.
I'd be surprised if he is still working for The Villages.
When we first purchased, we only wanted a pre-owned home in mid-Villages on a golf course.
And that is precisely what our Sales Rep showed us.

[jamblu]

Apparently there are many good TV agents.........just not mine ..........my luck I guess. Anyway enjoying my home in spite of all the misinformation.

[graciegirl]

You are correct, common sense says that even during one of the slowest growing period for new home sales...it certainly wasn't 10% of all homes in the United States being sold here. :oops:

That's how false rumors start. :ohdear:

I'm not sure what this site uses for its statistics, but at least it's a little more believable.

82 Cool Facts About The Villages (http://www.insidethebubble.co/82-cool-facts-the-villages/)



And it's a good site for promoting a lot of good things about TV. :thumbup:

Except of course this part, which we all know...is a fairy tale. :D


I do apologize. I am always thinking so positively about this place because it makes me so happy and it is run so well and it offers so many opportunities to enjoy life and live in a clean, pretty, well ordered community with people who are grown up and the majority having traveled the same path, born and raised in an area of law abiding working class poor, to older people who have worked very hard for a long time and have saved and sacrificed to afford to live where we all live like Millionaires.

I was really wrong about the ten percent of homes sold here as you pointed out. It hovered at one percent just as you rightfully corrected my error.... But golly think about THAT. A very small geographic area to sell even one percent of all the homes in the U.S. during the economic downturn.

[Kup Kake]

you need to look at the last date of purchase. (ie; flipping). a friend experienced a realtor who bought his seller condo and put it back on the market the very next day for 10,000 more. very unethical as you can read into this story so many ways. this did NOT happen in the villages vicinity, but was in florida. can happen anywhere

Did the Realtor hold a gun to the seller's head and tell him he had to sell his condo to him, or else??? Did he even twist his arm? I think not!

So what, pray tell, is unethical about this agent buying this property and putting it back on the market for more money?

[kstew43]

Did the Realtor hold a gun to the seller's head and tell him he had to sell his condo to him, or else??? Did he even twist his arm? I think not!

So what, pray tell, is unethical about this agent buying this property and putting it back on the market for more money?

There are two schools of thought on this issue....

1....a Realtor has the knowledge of where to price a property. Hence, the Realtor should of explained to the sellers that correct market value.

2.....A seller realized the properties value, but wanted a fast easy sale and didn't mind loosing a little profit to remove the hassle of showings, keeping it clean or making necessary repairs, ect.....the Realtor didn't mind taking the time and bought the property as is...I would do the same thing

So unless you explain the whole story....either one of these scenerios can apply.

[Barefoot]

There are two schools of thought on this issue....

1....a Realtor has the knowledge of where to price a property. Hence, the Realtor should of explained to the sellers that correct market value.

2.....A seller realized the properties value, but wanted a fast easy sale and didn't mind loosing a little profit to remove the hassle of showings, keeping it clean or making necessary repairs, ect.....the Realtor didn't mind taking the time and bought the property as is...I would do the same thing

So unless you explain the whole story....either one of these scenerios can apply.
I agree we need to know the whole story.
If the property was listed with a real estate company, wouldn't it be the Listing Agent that is responsible for ascertaining correct market value, not the buyer?
And if the property was a FSBO, the seller may have priced it low for a quick sale and to avoid paying real estate commission.

[manaboutown]

Your Sales Rep should not have ignored your stated wishes.
I'd be surprised if he is still working for The Villages.

Last I checked he is still there. He sells many new homes for the developer.

[Barefoot]

Last I checked he is still there. He sells many new homes for the developer.I'm surprised that he is still employed there if he ignores his clients' wishes to view resale homes.
Still, I guess there are a vast number of Purchasers who prefer to buy new.
Or who can be persuaded that new is what they really want.

[graciegirl]

I'm surprised that he is still employed there if he ignores his clients' wishes to view resale homes.
Still, I guess there are a vast number of Purchasers who prefer to buy new.
Or who can be persuaded that new is what they really want.

I have been exposed to two Villages agents who were involved with us personally. The first was scheduled for vacation the second day we were here and she was very helpful but not directing us at all. She showed us the things we said we were interested in. Golf, art, and we had to ASK her to show us homes.. The second who eventually shared the commission with the first also was very helpful, savvy, and not pushy. AT ALL. Some people like to be guided, we like to have information and make our own decisions. Jim McLaughlin has since become our friend. He and Patti helped us find two lovely homes here and were professional in every way. We asked to look at resales the second time but decided we liked a certain model and are glad we built. The first home was a newly built spec home in Hadley. We so enjoyed it too.

I have heard of many people who asked to be reassigned to another agent because they didn't click with the first. Never heard of a problem doing that at all.

[kstew43]

I have been exposed to two Villages agents who were involved with us personally. The first was scheduled for vacation the second day we were here and she was very helpful but not directing us at all. She showed us the things we said we were interested in. Golf, art, and we had to ASK her to show us homes.. The second who eventually shared the commission with the first also was very helpful, savvy, and not pushy. AT ALL. Some people like to be guided, we like to have information and make our own decisions. Jim McLaughlin has since become our friend. He and Patti helped us find two lovely homes here and were professional in every way. We asked to look at resales the second time but decided we liked a certain model and are glad we built. The first home was a newly built spec home in Hadley. We so enjoyed it too.

I have heard of many people who asked to be reassigned to another agent because they didn't click with the first. Never heard of a problem doing that at all.

In regards to being assigned a new agent....... in the outside world of real estate......being assigned a Realtor is not done, you choose your agent.

also..changing agents comes with issues....

if the buyers do purchase a home that was showed to them by the original agent and the second agent, the original agent is due a part of the second agents commission.... and who wants to do the work and not get paid 100% for it.....

But with the villages sales agents, the rules may be different... I don't know there policies....

In regards to pushing the sale of New homes.....naturally the developer wants the agents to sell new before used. Theres more profit for the developer in new homes sales.

[graciegirl]

In regards to being assigned a new agent....... in the outside world of real estate......being assigned a Realtor is not done, you choose your agent.

also..changing agents comes with issues....

if the buyers do purchase a home that was showed to them by the original agent and the second agent, the original agent is due a part of the second agents commission.... and who wants to do the work and not get paid 100% for it.....

But with the villages sales agents, the rules may be different... I don't know there policies....

In regards to pushing the sale of New homes.....naturally the developer wants the agents to sell new before used. Theres more profit for the developer in new homes sales.

I am sure the rules are different and very refreshing from the "outside world". And boy does the whole process work well...as anyone can see.

People can request an agent if they have had friends recommend one, but new people coming to look are assigned one and the amazing thing is that you are asked what your interests are and he/she takes you to see them here in The Villages. Unless you ask to see homes they will not suggest you see homes. I think that is what sold me and several friends, it isn't heavy breathing, drag around to homes selling by the agents. The place sells itself. They will not call you back unless you ask them to call you back. I was SO impressed. There is no difficulty selling new homes here.

[kstew43]

I am sure the rules are different and very refreshing from the "outside world". And boy does the whole process work well...as anyone can see.

People can request an agent if they have had friends recommend one, but new people coming to look are assigned one and the amazing thing is that you are asked what your interests are and he/she takes you to see them here in The Villages. Unless you ask to see homes they will not suggest you see homes. I think that is what sold me and several friends, it isn't heavy breathing, drag around to homes selling by the agents. The place sells itself. They will not call you back unless you ask them to call you back. I was SO impressed. There is no difficulty selling new homes here.

possibly you didn't read the saga that unfolded by the previous posters..

Home buying is not always sunshine and roses

[graciegirl]

possibly you didn't read the saga that unfolded by the previous posters..

Home buying is not always sunshine and roses

I have read it and read it and I still don't understand it.

I have heard of a lot of people complaining they didn't close on the day they were scheduled and had to pay a fine, but usually that means their loan people dropped the ball. I don't see any reason for anyone to lie as to where the owners went to live, to assisted living or to their daughters. I don't understand what papers were missing.

I can see that the OP is upset but I don't still understand what happened.

I have read this forum diligently for many years and have a lot of folks I care about and know over the time I have lived here and most are really happy with The Villages agents. I think there is a lot of sour grapes among the local MLS agents for not being included into The Villages business.

But I wouldn't give money away either if I were the Morses.

[Kup Kake]

There are two schools of thought on this issue....

1....a Realtor has the knowledge of where to price a property. Hence, the Realtor should of explained to the sellers that correct market value.

2.....A seller realized the properties value, but wanted a fast easy sale and didn't mind loosing a little profit to remove the hassle of showings, keeping it clean or making necessary repairs, ect.....the Realtor didn't mind taking the time and bought the property as is...I would do the same thing

So unless you explain the whole story....either one of these scenerios can apply.

What you said is the real key. We need to know the rest of the story -- i.e., the entire story. There could be half a dozen explanations to this scenario and I have a feeling there is much more information that hasn't been included.

We shouldn't be so quick to crucify the Realtor or feel so sorry for the seller, based on an extrapolated piece of information that you just know is only part of what really happened.

[Kup Kake]

I am sure the rules are different and very refreshing from the "outside world". And boy does the whole process work well...as anyone can see.

People can request an agent if they have had friends recommend one, but new people coming to look are assigned one and the amazing thing is that you are asked what your interests are and he/she takes you to see them here in The Villages. Unless you ask to see homes they will not suggest you see homes. I think that is what sold me and several friends, it isn't heavy breathing, drag around to homes selling by the agents. The place sells itself. They will not call you back unless you ask them to call you back. I was SO impressed. There is no difficulty selling new homes here.

Ridiculous!

Any salesperson, when equipped with some personal information from a potential buyer
(i.e., phone number and perhaps some other salient information garnered from the customer),
who does not call the customer back, will soon be out on the bread line and needs to get another job!

Staying in touch with a potential buyer is simply good, sound business acumen and has nothing to do with being pushy.
It's part of servicing a customer.

[graciegirl]

Ridiculous!

Any salesperson, when equipped with some personal information from a potential buyer
(i.e., phone number and perhaps some other salient information garnered from the customer),
who does not call the customer back, will soon be out on the bread line and needs to get another job!

Staying in touch with a potential buyer is simply good, sound business acumen and has nothing to do with being pushy.
It's part of servicing a customer.

Well. That's how it was,..... And many others have said the same. We have to believe it is under the direction of the developer to not behave in the typical manner that people are used to from real estate people.

What you may not know is this. It took two hours to sell the view lots in our Village. Bridgeport at Laurel Valley. When we were looking for our first house and found one we liked. An hour later it sold to someone else. The real estate business here is unprecedented and this is not my first rodeo. We have had several homes built and also bought several new ones in our life time. They do NOT negotiate in any way on any new home and do not allow anything but a conventional loan.

[Barefoot]

Ridiculous!
Any salesperson, when equipped with some personal information from a potential buyer
(i.e., phone number and perhaps some other salient information garnered from the customer),
who does not call the customer back, will soon be out on the bread line and needs to get another job!
Staying in touch with a potential buyer is simply good, sound business acumen and has nothing to do with being pushy.
It's part of servicing a customer.
I think The Villages Agents make it a practice to be low key and not make prospective Purchasers feel nervous or that they are being "hounded"...... especially people who are enjoying a Lifestyle Preview.
It's not a traditional approach, that's for sure, but it seems to work well in The Villages.