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stewartjames
10-15-2016, 08:53 AM
We travel often ,sometimes for months. The only issue has been my SECO bill. At times we have our mail forwarded and we never seem to get a SECO bill. We just go ahead and estimate our bill and send in a payment. Recently a friend went on travels and their neighbor picked up the mail. SECO bill included then when returned received second bill . Sent in payment just before storm,no mail,then Columbus Day no mail. Comes home from golf Wednesday and the power was disconnected for non payment! Sticker on door. Wow! It seems as seniors there should be some kind of notification for shut off? Has anyone had experiences such as this regarding SECO?

Phanatic Luvr
10-15-2016, 09:02 AM
I get my SECO bill via email and also via mail so this doesn't happen. It's funny though, some of my bills come via text, email or regular mail. If something stops working, like cable tv, the first thing I do is run to my checkbook to be sure when I paid it last. What happened to simple?

biker1
10-15-2016, 09:04 AM
You can see your SECO bill on-line. We pay our bills on-line through BoA so it doesn't matter where we are located.

We travel often ,sometimes for months. The only issue has been my SECO bill. At times we have our mail forwarded and we never seem to get a SECO bill. We just go ahead and estimate our bill and send in a payment. Recently a friend went on travels and their neighbor picked up the mail. SECO bill included then when returned received second bill . Sent in payment just before storm,no mail,then Columbus Day no mail. Comes home from golf Wednesday and the power was disconnected for non payment! Sticker on door. Wow! It seems as seniors there should be some kind of notification for shut off? Has anyone had experiences such as this regarding SECO?

Fraugoofy
10-15-2016, 09:08 AM
We travel often ,sometimes for months. The only issue has been my SECO bill. At times we have our mail forwarded and we never seem to get a SECO bill. We just go ahead and estimate our bill and send in a payment. Recently a friend went on travels and their neighbor picked up the mail. SECO bill included then when returned received second bill . Sent in payment just before storm,no mail,then Columbus Day no mail. Comes home from golf Wednesday and the power was disconnected for non payment! Sticker on door. Wow! It seems as seniors there should be some kind of notification for shut off? Has anyone had experiences such as this regarding SECO?
Setting up online payment is simple and easy. It takes the worry out of things like this. You can set up payment to automatically deduct from your checking every month so you save time and money on stamps. I don't think I have written out a check for bills in almost 5 years except for businesses who are way behind the times (like lawn care companies). Online bill pay might be a good option for your friend to explore...

Sent from my SM-N910R4 using Tapatalk

jnieman
10-15-2016, 09:11 AM
We travel often ,sometimes for months. The only issue has been my SECO bill. At times we have our mail forwarded and we never seem to get a SECO bill. We just go ahead and estimate our bill and send in a payment. Recently a friend went on travels and their neighbor picked up the mail. SECO bill included then when returned received second bill . Sent in payment just before storm,no mail,then Columbus Day no mail. Comes home from golf Wednesday and the power was disconnected for non payment! Sticker on door. Wow! It seems as seniors there should be some kind of notification for shut off? Has anyone had experiences such as this regarding SECO?

I have an automatic deduction for my bill but receive a receipt in the mail

RickeyD
10-15-2016, 09:11 AM
We travel often ,sometimes for months. The only issue has been my SECO bill. At times we have our mail forwarded and we never seem to get a SECO bill. We just go ahead and estimate our bill and send in a payment. Recently a friend went on travels and their neighbor picked up the mail. SECO bill included then when returned received second bill . Sent in payment just before storm,no mail,then Columbus Day no mail. Comes home from golf Wednesday and the power was disconnected for non payment! Sticker on door. Wow! It seems as seniors there should be some kind of notification for shut off? Has anyone had experiences such as this regarding SECO?


This would make a great headline..." Senior on home respirator dies because electricity disconnected " social services not notified, relatives and neighbors shocked.

Doesn't Florida have protocol for such situations ??

CWGUY
10-15-2016, 10:02 AM
:ohdear:

Pay My Bill – SECO Energy (https://www.secoenergy.com/pay-my-bill/)

:icon_wink: Please read below!

CWGUY
10-15-2016, 10:19 AM
This would make a great headline..." Senior on home respirator dies because electricity disconnected " social services not notified, relatives and neighbors shocked.

Doesn't Florida have protocol for such situations ??

:sad: It would be a sad headline. If we know of anyone who needs it, this is a good link:

Medically Necessary Service – SECO Energy (https://www.secoenergy.com/medically-necessary-service/)

TNLAKEPANDA
10-15-2016, 11:26 AM
Have your bills emailed or better yet with debit your bank account.

Sandtrap328
10-15-2016, 12:07 PM
Have your bills emailed or better yet with debit your bank account.

Exactly right!

I have Citizens First automatically debit my SECO, TECO, and VCCD bills each month. No muss, no fuss.

There is no excuse for not paying a utility bill on time with all banks being able to do automatic bill payments on-line.

Villager Joyce
10-15-2016, 01:40 PM
I am sorry but I have a problem with the "I was traveling so it isn't my fault" or "I'm a senior so you can't turn off my power" or even "I have a medical disability that requires power" mentality.

RickeyD
10-15-2016, 02:05 PM
I am sorry but I have a problem with the "I was traveling so it isn't my fault" or "I'm a senior so you can't turn off my power" or even "I have a medical disability that requires power" mentality.

There but for the grace of God ??? :pray:

Chatbrat
10-15-2016, 02:22 PM
Pay all recurring bills via auto pay--use a credit card that gives you the most cash back--use a credit card for Verizon, Netflix, Century link,Geico, lawn service, Ach deduction from checking account for ,credit card payments, Villages amenities & SECO

Bullet proof

Villager Joyce
10-15-2016, 02:36 PM
There but for the grace of God ??? :pray:

That's partially right. Tbe rest of the story is God gave me a brain and I use it.

Bogie Shooter
10-15-2016, 02:39 PM
We travel often ,sometimes for months. The only issue has been my SECO bill. At times we have our mail forwarded and we never seem to get a SECO bill. We just go ahead and estimate our bill and send in a payment. Recently a friend went on travels and their neighbor picked up the mail. SECO bill included then when returned received second bill . Sent in payment just before storm,no mail,then Columbus Day no mail. Comes home from golf Wednesday and the power was disconnected for non payment! Sticker on door. Wow! It seems as seniors there should be some kind of notification for shut off? Has anyone had experiences such as this regarding SECO?

Did SECO give you the "run around" when you called them, did they say it could not be fixed??

CFrance
10-15-2016, 02:43 PM
That's partially right. Tbe rest of the story is God gave me a brain and I use it.
Well, hopefully God will never put you on oxygen or you will never lose some of your brainful faculties.

golf2140
10-15-2016, 03:28 PM
Exactly right!

I have Citizens First automatically debit my SECO, TECO, and VCCD bills each month. No muss, no fuss.

There is no excuse for not paying a utility bill on time with all banks being able to do automatic bill payments on-line.

:bigbow::bigbow::bigbow:

stewartjames
10-15-2016, 05:31 PM
Our friend does not use the internet and always pays the bills I guess you would say the old way by writing checks and mailing and very well off financially so it's always worked.Really surprised they cut power so quickly and without warning.
Also SECO wanted $240 to reconnect which they did end up waving.We just were surprised our bills weren't forwarded. Thank you all for your input. I knew we would get very good suggestions from our fellow villagers,your the best.

Bogie Shooter
10-15-2016, 06:07 PM
So, you never checked with SECO?

Yung Dum
10-15-2016, 06:15 PM
Exactly right!

I have Citizens First automatically debit my SECO, TECO, and VCCD bills each month. No muss, no fuss.

There is no excuse for not paying a utility bill on time with all banks being able to do automatic bill payments on-line.

I also pay Comcast , car insurance and mortgage this way. Life is easy. I don't pay alimony this way. If it's late--that's life.

rubicon
10-16-2016, 04:44 AM
SECO has done well by its customers.