red13413
11-19-2016, 02:26 PM
barf
Booked Stanley Steemer for today. Company called and confirmed booking two days ago and explained that I could add a couch cleaning or recliner for no extra charge, $97 total. Van arrived and never explained that my room was "oversized" and that there was an "upcharge" for the couch cushions. They charged my adult daughter $170! $75 more than what was quoted. NEVER AGAIN WILL I BOOK STANLEY STEEMER. I called and complained and they defended the charges. They would not negotiate ANYTHING! Shame on you, Stanley... Shame on you.
barf
Booked Stanley Steemer for today. Company called and confirmed booking two days ago and explained that I could add a couch cleaning or recliner for no extra charge, $97 total. Van arrived and never explained that my room was "oversized" and that there was an "upcharge" for the couch cushions. They charged my adult daughter $170! $75 more than what was quoted. NEVER AGAIN WILL I BOOK STANLEY STEEMER. I called and complained and they defended the charges. They would not negotiate ANYTHING! Shame on you, Stanley... Shame on you.
barf