Dry Cleaner at Colony Plaza

[Jody Fisher]

I took a pair of lined, linen slacks in to be cleaned. I've had them cleaned there before with no problem. Without looking at them closely, I packed them for my trip to Seattle. When I put them on I was surprised to see that the cleaner shrunk the linen & the lining was now longer! I had no choice but to wear them as they were. So, I take them back to the cleaner to lodge a complaint. The counter woman sent them to the manager with a note. The next day the counter woman calls me to say the manager told her that they "would never return them in that condition". Well, here's a news flash--YES YOU DID! In effect, calling me a liar! I'm furious about that. I am NOT a liar & this cleaner DID ruin my slacks. Shame on that manager. So, please beware of taking anything you don't want to be ruined to that cleaner.

[dbussone]

I use this dry cleaner regularly and would have no hesitation continuing to take expensive clothing there. I'm sorry you had an issue.


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[Xcuse]

I would recommend Wildwood cleaners on 301. Fast excellent service at a good price.

[Jody Fisher]

Well, you've been warned, so I wish you the best of luck. The real issue here is the manager's response. He or she chose the response without the courtesy of speaking with me personally. Very poor customer relations.

[Jody Fisher]

Thank you for the recommendation!