View Full Version : Centurylink internet problems after Irma?
BRN_RI_FL
09-12-2017, 03:38 AM
Anyone else having problems connecting? I called and got the pre-recorded message that the internet connection problems should be resolved by September 13. I'll call back and speak to someone if other Villagers are connecting.
BRN_RI_FL
09-12-2017, 05:29 AM
If I don't get any responses, I guess I can assume that centurylink internet users are having internet access problems.
Chatbrat
09-12-2017, 05:43 AM
My CenturyLink worked thru Irma & is still working
sam&rog
09-12-2017, 05:47 AM
Tech support said service should be restored by Wednesday 12 PM
fw102807
09-12-2017, 06:20 AM
My CenturyLink worked thru Irma & is still working
Mine too
BRN_RI_FL
09-12-2017, 07:22 AM
Thanks, I guess it's working for some of us. I called and talked to a tech and he also said it should be fixed by noon tomorrow. Since I stream tv with DIRECTV now, I guess I'll have to read a book.
jpvillager
09-12-2017, 08:09 AM
What's a book?
davefin
09-12-2017, 08:24 AM
CenturyLink worked fine in the Brownwood area. Never lost electricity like they did to the North Villages.
John_W
09-12-2017, 08:49 AM
We have CL fiber optic and I had it online before, during and after and never lost the internet. In fact, in six years I've only had one outage, that was about 2 years ago and it was a lightning strike had taken out the backup battery in the garage. The tech came out the same day I called and he replaced the battery and it came back. I didn't know we had a lightning strike, but he said it probably hit outside the garage somewhere.
We also have not lost our power, I think most people with SECO kept their power. We live about 3-1/2 miles north of Brownwood square and 3-1/2 miles south of LSL, it's the Seabreeze Rec Center area.
Carla B
09-12-2017, 08:56 AM
A friend from Village of Springdale said his CenturyLink internet was down.
Aw Man
09-12-2017, 09:10 AM
My CenturyLink worked thru Irma & is still working
Same for us. No problems with service during and after Irma.
BRN_RI_FL
09-12-2017, 09:26 AM
I'll call tomorrow if we don't have it by noon. Maybe it's the northern part of the Villages where its out. As I mentioned, we stream the TV so it's tough being a "news junkie" without internet or TV. But I really shouldn't complain as Phillips Villas never lost electricity.
Before we cut the cable, up north in RI we were paying $200 a month for telephone, internet and cable.
Bob3302
09-12-2017, 09:41 AM
Ours worked the whole time
John_W
09-12-2017, 09:44 AM
Bruce, I pay over $200 but we're TV junkies but not the networks, all the unusual stuff like ID Channel (Investigation Discovery), Premium Movie Channels (all of them) which is close to 50 commercial free channels in HD plus On Demand from all of them HBO, Cinemax, Showtime, Starz, etc. I have Directv Premier Package, which is everything including maintenance plus NFL Sunday Ticket HD Premium edition (all the football games). If I paid the regular price for all that, it would be about $250, but since I've been with them since 2008 and have never been late, they gave me NFL Ticket for free and $40 off a month for 12 months, so I'm paying about $170.
Century Link I have 10mpbs internet fiber optic and telephone with unlimited long distance, caller ID and call block and it's $59.99 a month plus tax. I've had that since July 2011 and they have never changed rates or service or anything, so I leave well enough alone. I have inquired about faster internet but they want credit card numbers and only 12 month guarantees, so I say, don't fix it if it ain't broke. On my smart tv I can watch Netflix, Youtube, all with no problem so the 10 is fine with me. I get 4K on Netflix, I just got a 75" Samsung in May and put the 60" in the BR.
BRN_RI_FL
09-12-2017, 10:20 AM
Bruce, I pay over $200 but we're TV junkies but not the networks, all the unusual stuff like ID Channel (Investigation Discovery), Premium Movie Channels (all of them) which is close to 50 commercial free channels in HD plus On Demand from all of them HBO, Cinemax, Showtime, Starz, etc. I have Directv Premier Package, which is everything including maintenance plus NFL Sunday Ticket HD Premium edition (all the football games). If I paid the regular price for all that, it would be about $250, but since I've been with them since 2008 and have never been late, they gave me NFL Ticket for free and $40 off a month for 12 months, so I'm paying about $170.
Century Link I have 10mpbs internet fiber optic and telephone with unlimited long distance, caller ID and call block and it's $59.99 a month plus tax. I've had that since July 2011 and they have never changed rates or service or anything, so I leave well enough alone. I have inquired about faster internet but they want credit card numbers and only 12 month guarantees, so I say, don't fix it if it ain't broke. On my smart tv I can watch Netflix, Youtube, all with no problem so the 10 is fine with me. I get 4K on Netflix, I just got a 75" Samsung in May and put the 60" in the BR.
Wow that's a lot of channels for $170.
We only watch a few stations on DIRECTV now, mostly Fox News, one america news, fox business and tvland. As far as sports, I was a diehard New England/Boston fan when I was younger but I'm losing interest as I get older which surprises me.
Back home I've been a projector nut since the late 90's. Presently I have a Benq set up with a 96" screen. My wife won't let me set one up down here but I'll keep working on her.
NotGolfer
09-12-2017, 10:44 AM
Probably depends on where you live here. We're south of 466 and ours has been fine...even throughout the storm. I do know that folks w/out power (not sure if this would apply here) that have Duke will have to wait til Duke fixes something huge. It's on Duke's end, THEN they can begin fixing everyone else's issues. Heard this from a Duke Customer this morning.
Bambi
09-12-2017, 11:21 AM
I am in Calumet Grove by Lopez CC. I internet, TV (comcast), electric (seco) and AT&T for cell phone never went out.Other neighbors with different TV and internet providers lost service.
and are using my house for communicating with families, getting email, etc.
Sonny39
09-12-2017, 02:28 PM
I am in Chatham, Centurylink back in biz at 3pm for internet and Tv
BRN_RI_FL
09-12-2017, 02:50 PM
I am in Chatham, Centurylink back in biz at 3pm for internet and Tv
CONNECTED!
I don't have to read a book after all!
simpilot
09-12-2017, 02:52 PM
My internet and phone were down for about 24 hours. They came back up at about 2:30 PM Tuesday Sept 12. Village of Calumet Grove.
John_W
09-12-2017, 03:54 PM
Wow that's a lot of channels for $170.
We only watch a few stations on DIRECTV now, mostly Fox News, one america news, fox business and tvland. As far as sports, I was a diehard New England/Boston fan when I was younger but I'm losing interest as I get older which surprises me.
Back home I've been a projector nut since the late 90's. Presently I have a Benq set up with a 96" screen. My wife won't let me set one up down here but I'll keep working on her.
I learned something new, I had never heard of Benq. I just looked it up, 96" would be like a drive-in movie in my CYV. It took me a couple of weeks to use to the 75" we just bought. At first I thought I made a mistake, now I love it. I've always been into rock music since the Beatles. I had 4,000 albums when I moved to Florida. I got hooked on live concert DVD's, it's just like going to a show without all the hassles and costs, I had 300 concerts but now I don't buy them anymore. On Youtube there are thousands of concerts and videos for free. I have a youtube page and select favorites and put them in various chapters and then on my smart TV I can watch them all, most in surround sound.
I'm not much of a news junkie, I watch mostly sports or movies. I'm an O's and Ravens fan, born in Baltimore but grew up in St. Pete. Tampa Bay Bucs would be secondary team, especially with Jameis Winston, I've been a Seminole fan since the 60's. My wife is a true crime junkie, she's watching ID Channel, Reelz, OWN, Bravo, any channel that shows Dateline, 48 Hours and 20/20 reruns, they seem to be on all day. We were both Courtv junkies until they took that off, that was a good channel. My neighbor/golfing partner is a Red Sox/Pats fan so I get to hear about them a lot.
wdonze
09-12-2017, 03:55 PM
When power is lost and restored, CL sometimes gets confused. I got this from tech support some time ago for fiber users:
1. Reset CyberLink in the garage: unplug & plug in
2. Reset Modem/Gateway
3. Reset SetTopBox
4. Reboot PC & test
Must be done in order shown and complete each step before proceeding.
Sonny39
09-12-2017, 04:21 PM
What is Cyberlink in the garage, I don't have anything in the garage except a car
BRN_RI_FL
09-12-2017, 04:25 PM
I learned something new, I had never heard of Benq. I just looked it up, 96" would be like a drive-in movie in my CYV. It took me a couple of weeks to use to the 75" we just bought. At first I thought I made a mistake, now I love it. I've always been into rock music since the Beatles. I had 4,000 albums when I moved to Florida. I got hooked on live concert DVD's, it's just like going to a show without all the hassles and costs, I had 300 concerts but now I don't buy them anymore. On Youtube there are thousands of concerts and videos for free. I have a youtube page and select favorites and put them in various chapters and then on my smart TV I can watch them all, most in surround sound.
I'm not much of a news junkie, I watch mostly sports or movies. I'm an O's and Ravens fan, born in Baltimore but grew up in St. Pete. Tampa Bay Bucs would be secondary team, especially with Jameis Winston, I've been a Seminole fan since the 60's. My wife is a true crime junkie, she's watching ID Channel, Reelz, OWN, Bravo, any channel that shows Dateline, 48 Hours and 20/20 reruns, they seem to be on all day. We were both Courtv junkies until they took that off, that was a good channel. My neighbor/golfing partner is a Red Sox/Pats fan so I get to hear about them a lot.
I would like even larger than 96" but you do need a big room. Have to settle for 50" down here though (for now). Projectors are a good bang for the buck too. $700-$800 (on sale) will get you a big clear picture (not a 4K picture though). If you have white/ light beige colored walls you can get a screen later. My screen at home is made of furring strips, plywood and white bathroom paneling and cost about $75.00.
I agree, concerts are great on a big screen. I've got quite a few of them on blu-ray.
As far as sports is concerned, what upsets me is that these guys are earning millions and rather than being humble and thankful, some of them take a knee for our national anthem. That really p*sses me off.
wdonze
09-12-2017, 07:29 PM
If you have CL fiber to your home, there is a white box labelled CyberLink located inside the irrigation/tv/phone panel in the garage. I have always had fiber since being here, so if you don't have fiber you may not have this.
duhbear
09-13-2017, 03:03 PM
Same here it's going strong and has been all through the storm. Thank you CenturyLink.
DigitalGranny
09-13-2017, 03:39 PM
Can't tell if our internet is working since we still have no power.
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