I hate to be ripped off.....(roofing shingles)

[TimeForChange]

First let me say I am not an novice when discussing roofing shingles. I retired from a company that at one time was one of the largest shingle manufactures in the world. In my younger management days I was in charge of roofing complaints and did over 700 per year. Frist, roofing shingles are not as wind resistant and pliable as they once were since they are not made from "rag felt" but have a fiberglass mat base. It is even more important now that the installation be correct or the shingle will not seal correctly. If the roofer places a nail from a pneumatic gun too close or in the seal strip then the shingle will not seal correctly. I currently own two homes in TV and the one I live in is less than two years old. We lost over thirty shingles in under 110 mph winds on this home (not a single one on the other) and this should not have happened. I live in North Labelle and drove the entire neighborhood yesterday and my home and one other were the only that lost shingles. I am going to post a photo of two of the thirty plus shingles I retrieved from my lawn yesterday morning. Neither of my neighbors or anyone on our street lost any shingles. I called the insurance company yesterday morning and they returned my call today say to that they will send out someone to cover parts of my roof with a tarp before repair. They also reminded me that the insurance is $500 deductible. I would estimate my repairs will be some where around $750 to $1000 and I will be out the $500. I finally got through to the warranty dept in TV today and they quickly stated this is an insurance issue and not a warranty issue. I do not believe anyone who lost shingles with nail holes in the seal stripe should have to pay anything. If you are in my position and want to join me in a demand letter to the builders and TV then send me a private message. I think we have a potential class action against the roofer and the builder for faulty installation. I will try to post the photos of two of my thirty shingles.

[Wiotte]

First let me say I am not an novice when discussing roofing shingles. I retired from a company that at one time was one of the largest shingle manufactures in the world. In my younger management days I was in charge of roofing complaints and did over 700 per year. Frist, roofing shingles are not as wind resistant and pliable as they once were since they are not made from "rag felt" but have a fiberglass mat base. It is even more important now that the installation be correct or the shingle will not seal correctly. If the roofer places a nail from a pneumatic gun too close or in the seal strip then the shingle will not seal correctly. I currently own two homes in TV and the one I live in is less than two years old. We lost over thirty shingles in under 110 mph winds on this home (not a single one on the other) and this should not have happened. I live in North Labelle and drove the entire neighborhood yesterday and my home and one other were the only that lost shingles. I am going to post a photo of two of the thirty plus shingles I retrieved from my lawn yesterday morning. Neither of my neighbors or anyone on our street lost any shingles. I called the insurance company yesterday morning and they returned my call today say to that they will send out someone to cover parts of my roof with a tarp before repair. They also reminded me that the insurance is $500 deductible. I would estimate my repairs will be some where around $750 to $1000 and I will be out the $500. I finally got through to the warranty dept in TV today and they quickly stated this is an insurance issue and not a warranty issue. I do not believe anyone who lost shingles with nail holes in the seal stripe should have to pay anything. If you are in my position and want to join me in a demand letter to the builders and TV then send me a private message. I think we have a potential class action against the roofer and the builder for faulty installation. I will try to post the photos of two of my thirty shingles.



AND, contact the Villages POA. They may be helpful to you and the others. Good luck and I hope you gain the proper restitution you deserve from the builder. We here in The Villages are not stupid people. We come from different occupations with one thing in common. We were all successful in our working endeavors. TV management will try their hardest to stonewall this situation. Don't give up !!

[Packer Fan]

I had this happen with 12 tiles about 2 years ago. Certainteed shingles. After I submitted a non-sealing claim they said there was nothing wrong. Then the villages warranty got involved and they paid to have the whole roof hand sealed. Thank God, because of this I lost ZERO shingles during the storm.
My neighbor lost about 1/3 of his. My guess is same problem I had, but now it will be an insurance issue.

[Wiotte]

I had this happen with 12 tiles about 2 years ago. Certainteed shingles. After I submitted a non-sealing claim they said there was nothing wrong. Then the villages warranty got involved and they paid to have the whole roof hand sealed. Thank God, because of this I lost ZERO shingles during the storm.
My neighbor lost about 1/3 of his. My guess is same problem I had, but now it will be an insurance issue.



How do they hand seal an entire roof ? And why would your neighbor need to submit an insurance claim.

[rubicon]

I had this happen with 12 tiles about 2 years ago. Certainteed shingles. After I submitted a non-sealing claim they said there was nothing wrong. Then the villages warranty got involved and they paid to have the whole roof hand sealed. Thank God, because of this I lost ZERO shingles during the storm.
My neighbor lost about 1/3 of his. My guess is same problem I had, but now it will be an insurance issue.

Packer Fan: I posted my horror story about Certainteed on another thread. I lived outside of Minneapolis. Certainteed had a major problem with defective shingles and eventually it ended up in a class action lawsuit. They jerked me around for two years, lied to me etc. so I sued them pro se. They settled with me in 2000 (year).

Don't hate me because I am a viking fan. :D

[TimeForChange]

The shingles on my home in LaBelle are CertainTeed. I plan to go online and also file a complaint with them. Legal action against roofing companies is the norm. Believe me I know. The only reason they warranty a shingle is because the competition does. The major companies....Owens Corning, CertainTeed, GAF, Elk and others have all had problems from one time or another. There is very little profit in shingles to start with and they do not like paying for complaints. Of the complaints I had to deal with I would estimate that 70% or more were the fault of the installer.

[stan the man]

I am quite sure that having his second home for rental purposes and as an investment you should be able to write off the loss of shingles. That is if you are doing the proper thing of claiming the house as a income property and paying the proper taxes. If not you could always take the money to repair the home out of the money you saved in taxes by not reporting the income.

[Wiotte]

I am quite sure that having his second home for rental purposes and as an investment you should be able to write off the loss of shingles. That is if you are doing the proper thing of claiming the house as a income property and paying the proper taxes. If not you could always take the money to repair the home out of the money you saved in taxes by not reporting the income.



Personally I think it's our patriotic duty to pay as little taxes as we have to.

[TimeForChange]

To seal every shingle you would have to pull on every edge to see if it is sealed. If not the shingle will come up and you will be able to see the seal stripe under that. You would have to place a spot or stripe of roofing cement under everyone that is not sealed.

[TimeForChange]

As far as I know there was no damage to the rental home. It is now about eight years old.

[Bigben007]

You are starting a class action suit for $500

[PennBF]

Does anyone know that once a defective roof was replaced how long is the warranty on the replaced roof?:ho:

[CWGUY]

You are starting a class action suit for $500

Can't play golf!:shrug:

[JoMar]

I agree it's not worth excersizing oneself over $500.00 but for those that don't have that insurance deductable and have significant loss it might be. I suspect that will be an uphill battle.

[graciegirl]

You are borrowing trouble way too soon. Why think it won't turn out well. It usually does here in The Villages. They would not risk bad talk for shingles. They aren't stupid and they are probably nice folks.

[Bogie Shooter]

Personally I think it's our patriotic duty to pay as little taxes as we have to.

Where did I hear that?

[Wiotte]

Where did hear that?



I don't remember.

[Mrs. Robinson]

I said wait and see. It has been three days since the storm stopped blowing. I see no reason why help will not come to those with shingles missing ASAP. The Possible is the important part.

And the current "wait" to even get an estimate is three weeks.
Okay???

[graciegirl]

And the current "wait" to even get an estimate is three weeks.
Okay???

I wonder why that is.

[TimeForChange]

You are starting a class action suit for $500
You must not know what a class action suit is. If I have enough homeowners involved and can prove bad application I do not think it will ever get to that point. Wait till you see the next photo's I am posting.

[TimeForChange]

Can't play golf!:shrug:

I play three days each week.

[autumnspring]

You are starting a class action suit for $500

I expect $500 is a very OPTIMISTIC guess.

In any case, in a class action case the attorney works on a contingency basis. They are not heroes. They will only take the case if it is a lot of money or an easy win. RE: roof, it is neither. On top of the third the attorney will take all expenses assuming the case is won. It is normal for the clients to get half of what is received and it will take years.

Small claims court might be a better place to handle this.

The OP said the house is two years old. I seem to recall any new home has a REQUIRED WARRANTY. That might be the first place to look. As to lack of response: I of course do not know who is involved but realize all of these people are overwhelmed. I would document everything and send it in a certified letter. While we often use priority mail and it is less expensive, a certified letter, even if the receiving person refused to sign for it or the post office allows some clerk to rubber stamp it,or they simply refuse to accept it-IT IS STILL LEGALLY DELIVERED. I'm not sure the same is true of priority mail-AND IT CERTAINLY IS NOT TRUE FOR A PHONE CALL.

[bilcon]

My neighbor and I lost a few shingles, soooo after calling roofer after roofer, we were very lucky to have an honest one show up and do the job without overcharging us. Evans Roofing, owned by George Evans came today and did the job. He even had the correct shingles with him. Good to know there are still nice people. I hope you are as lucky as we were.

evans roofing, 352-288-3127

[paulascorpio]

First let me say I am not an novice when discussing roofing shingles. I retired from a company that at one time was one of the largest shingle manufactures in the world. In my younger management days I was in charge of roofing complaints and did over 700 per year. Frist, roofing shingles are not as wind resistant and pliable as they once were since they are not made from "rag felt" but have a fiberglass mat base. It is even more important now that the installation be correct or the shingle will not seal correctly. If the roofer places a nail from a pneumatic gun too close or in the seal strip then the shingle will not seal correctly. I currently own two homes in TV and the one I live in is less than two years old. We lost over thirty shingles in under 110 mph winds on this home (not a single one on the other) and this should not have happened. I live in North Labelle and drove the entire neighborhood yesterday and my home and one other were the only that lost shingles. I am going to post a photo of two of the thirty plus shingles I retrieved from my lawn yesterday morning. Neither of my neighbors or anyone on our street lost any shingles. I called the insurance company yesterday morning and they returned my call today say to that they will send out someone to cover parts of my roof with a tarp before repair. They also reminded me that the insurance is $500 deductible. I would estimate my repairs will be some where around $750 to $1000 and I will be out the $500. I finally got through to the warranty dept in TV today and they quickly stated this is an insurance issue and not a warranty issue. I do not believe anyone who lost shingles with nail holes in the seal stripe should have to pay anything. If you are in my position and want to join me in a demand letter to the builders and TV then send me a private message. I think we have a potential class action against the roofer and the builder for faulty installation. I will try to post the photos of two of my thirty shingles.
I live in Cedar Grove in Pinellas. In our little area of 52 homes, 11 homes had major roof damage. The roofer did state the pneumatic gun pressure was too high and through the plastics. I am sure every one of us would be glad to join in this. We also have another home that has entire house damage on all sides. Our 11 homes had to be tarred or tarped so, not light damage. 11 homes out of 52 is a very high percentage!

[Mrs. Robinson]

I wonder why that is.

Uhhh . . . It couldn't possibly be because roofers are suddenly so busy, could it?

[graciegirl]

Uhhh . . . It couldn't possibly be because roofers are suddenly so busy, could it?

That is what I meant. Surely you can see why the amount of roofers all over the whole State of Florida can't keep up to the enormous demand. Some people are going to have to wait. There was a HURRICANE that impacted the entire State. It isn't at all surprising that a three week wait is common.

[Dzurinko]

I don't think its the shingle manufacturer. For instance CertainTeed shingles are warranted for 130 mph winds as long as they were installed properly. We didn't even have 100 mph wind. That means four nails. One 1" and 13" from the left side and a nail 1" and 13" from the right side. I noticed my lost shingles and 3 nails within a 6" area on one side and one other nail all the way over on the other side. Plus, and most importantly, nails should be just flush with the shingles. These contractors are in such a hurry, and the compressor air is set so high, that the nail heads go halfway through the shingle. Its an installation problem. NOT a shingle problem.

[Roofer1]

I don't think its the shingle manufacturer. For instance CertainTeed shingles are warranted for 130 mph winds as long as they were installed properly. We didn't even have 100 mph wind. That means four nails. One 1" and 13" from the left side and a nail 1" and 13" from the right side. I noticed my lost shingles and 3 nails within a 6" area on one side and one other nail all the way over on the other side. Plus, and most importantly, nails should be just flush with the shingles. These contractors are in such a hurry, and the compressor air is set so high, that the nail heads go halfway through the shingle. Its an installation problem. NOT a shingle problem.
If your shingles are only four nailed your roof is very old as we been six nailing since Andrew

[autumnspring]

The shingles on my home in LaBelle are CertainTeed. I plan to go online and also file a complaint with them. Legal action against roofing companies is the norm. Believe me I know. The only reason they warranty a shingle is because the competition does. The major companies....Owens Corning, CertainTeed, GAF, Elk and others have all had problems from one time or another. There is very little profit in shingles to start with and they do not like paying for complaints. Of the complaints I had to deal with I would estimate that 70% or more were the fault of the installer.

Very little profit? If, it was not profitable they would not be doing it. Do not like paying for complaints-no company likes paying for complaints. I expect your report that often the fault is the installer.

You are the damaged party. You need to go after both the manufacturer of the material and the installer. Let the TWO experts decide how much of the total cost to correct YOUR PROBLEM they are going to PAY. You are the injured party and should not care about profit margins.

[massapequa girl]

My roofer put a tarp on the roof, and walked off with the shingles that I had in the garage....same problem, were not nailed properly..he said all of the roof has "defective"shingles and I should get a new one....I had my own inspector come by and they advised me the shingles are not adhering...warranty almost hung up in my face and I can't get hold of the roofer. My roofer was SPS.

[Dzurinko]

My house is only 3 years old. So then in addition to driving the 4 nails too deep into the shingle, the ones that came off were two nails short of the required six. Didn't check the good ones that didn't rip off, only the ones that were laying on the ground the next morning. But now that makes me wonder about the rest of my roof. Might get an inspector to check that it was put in according to code.

[ColdNoMore]

My roofer put a tarp on the roof, and walked off with the shingles that I had in the garage....same problem, were not nailed properly..he said all of the roof has "defective"shingles and I should get a new one....I had my own inspector come by and they advised me the shingles are not adhering...warranty almost hung up in my face and I can't get hold of the roofer. My roofer was SPS.

Simply by the plethora of those reporting problems with shingles in relatively new homes, there is obviously a problem in some locations with quality control by the developer.

Here's hoping that you (and so many others) are treated fairly. :thumbup:

Maybe Irma was a silver lining, in that the issues showed up now...instead of later when the warranty has expired.

[perrjojo]

My son owns a very large roofing company in another state. I sent him the original post and asked for his comments. He said: the strip is supposed to be on the shingle. Plastic film is not supposed to be removed. The wind blew harder than the shingle warranty, be thankful that 98% of your roof is still there

[kcrazorbackfan]

Fortunately (or luckily), we didn't have any roofing problems with Irma. Those with a roof problem had better cover up, looks like Maria may be heading this way. :censored:

[Mrs. Robinson]

My roofer put a tarp on the roof, and walked off with the shingles that I had in the garage....same problem, were not nailed properly..he said all of the roof has "defective"shingles and I should get a new one....I had my own inspector come by and they advised me the shingles are not adhering...warranty almost hung up in my face and I can't get hold of the roofer. My roofer was SPS.

PLEASE, Please, please file a complaint with as many organizations and government offices that you can think of!
Think Citizens against Crime, the BBB, etc., The list is endless.

If the duped public at large does not file a complaint against these slipshod people and companies, they will only continue to screw the public, and no one will be smiling!

[Mrs. Robinson]

Simply by the plethora of those reporting problems with shingles in relatively new homes, there is obviously a problem in some locations with quality control by the developer.

Here's hoping that you (and so many others) are treated fairly. :thumbup:

Maybe Irma was a silver lining, in that the issues showed up now...instead of later when the warranty has expired.

Putting a little salt on what could be the developers wound, if any of these roof jobs were either not done to code or simply improperly done somehow, the developer better get ready for an onslaught of you-know-what!

If the installation of shingles has not been done correctly, the developer doesn't have a leg to stand on and any warranty is simply a word, nothing more.

[graciegirl]

My son owns a very large roofing company in another state. I sent him the original post and asked for his comments. He said: the strip is supposed to be on the shingle. Plastic film is not supposed to be removed. The wind blew harder than the shingle warranty, be thankful that 98% of your roof is still there

Well said.

[ColdNoMore]

Putting a little salt on what could be the developers wound, if any of these roof jobs were either not done to code or simply improperly done somehow, the developer better get ready for an onslaught of you-know-what!

If the installation of shingles has not been done correctly, the developer doesn't have a leg to stand on and any warranty is simply a word, nothing more.

Perfectly stated. :thumbup:

[graciegirl]

Fortunately (or luckily), we didn't have any roofing problems with Irma. Those with a roof problem had better cover up, looks like Maria may be heading this way. :censored:

I agree.

[massapequa girl]

Same problem, the roofer came by and put a tarp on the roof and took the fallen shingles out of my garage without my knowledge. I was to the entire roof had problems as they were not "sticking"..I called the roofing mfg. to get a "packet" from their warranty dept. Now the roofer said he will pick up the packet, take MORE shingles from the roof to send into the mfg. He said it's happened before and I should get a new roof (the house is 17mos. old) DO YOU SMELL A RAT HERE????????????/

[CWGUY]

My house is only 3 years old. So then in addition to driving the 4 nails too deep into the shingle, the ones that came off were two nails short of the required six. Didn't check the good ones that didn't rip off, only the ones that were laying on the ground the next morning. But now that makes me wonder about the rest of my roof. Might get an inspector to check that it was put in according to code.

:thumbup: That's where I would start.(They are much smarter than lawyers.) And I don't recall anyone saying anything about their County Building Dept. They are the people that inspected the roof install.

I had a new roof put on several months ago and when the County Inspector showed up.... he was in a car, no ladder, and looked at it from ground.:( Not a problem for me, as I have both done roofing and been a building inspector. I know my job was done correctly.

[Retiring]

You are starting a class action suit for $500


Typically a lead plaintiff, in a class action, is awarded all legal expenses and a percentage of the total award. If this person, with a $500 loss, is responsible for a $100M judgment against CertainTeed the plaintiff may receive as much as $10M. That may be a reason to “Lead” a class action.

[Bigben007]

Typical in a class action suit the only one who makes out is the lawyer.

[Wiotte]

Someone on here stated that these shingles require 6 nails ( please correct me if I'm wrong ) Was just observing a new roof being installed in Osceola. Each shingle was receiving 4 nails.
If anyone on here is interested, the house being worked on is opposite the Osceola Hills mail station/pool.


Sent from my iPhone using Tapatalk

[CWGUY]

Someone on here stated that these shingles require 6 nails ( please correct me if I'm wrong ) Was just observing a new roof being installed in Osceola. Each shingle was receiving 4 nails.


Sent from my iPhone using Tapatalk

:shrug: The word "required" was not used.

[dillywho]

First let me say I am not an novice when discussing roofing shingles. I retired from a company that at one time was one of the largest shingle manufactures in the world. In my younger management days I was in charge of roofing complaints and did over 700 per year. Frist, roofing shingles are not as wind resistant and pliable as they once were since they are not made from "rag felt" but have a fiberglass mat base. It is even more important now that the installation be correct or the shingle will not seal correctly. If the roofer places a nail from a pneumatic gun too close or in the seal strip then the shingle will not seal correctly. I currently own two homes in TV and the one I live in is less than two years old. We lost over thirty shingles in under 110 mph winds on this home (not a single one on the other) and this should not have happened. I live in North Labelle and drove the entire neighborhood yesterday and my home and one other were the only that lost shingles. I am going to post a photo of two of the thirty plus shingles I retrieved from my lawn yesterday morning. Neither of my neighbors or anyone on our street lost any shingles. I called the insurance company yesterday morning and they returned my call today say to that they will send out someone to cover parts of my roof with a tarp before repair. They also reminded me that the insurance is $500 deductible. I would estimate my repairs will be some where around $750 to $1000 and I will be out the $500. I finally got through to the warranty dept in TV today and they quickly stated this is an insurance issue and not a warranty issue. I do not believe anyone who lost shingles with nail holes in the seal stripe should have to pay anything. If you are in my position and want to join me in a demand letter to the builders and TV then send me a private message. I think we have a potential class action against the roofer and the builder for faulty installation. I will try to post the photos of two of my thirty shingles.

The Warranty Department CAN tell you who your builder was and he can tell you what contractor he subcontracted for the roof. They might even have that information. Knowing might at least tell you who NOT to have do the repairs or re-roofing. They helped me when I was having no luck with plumbers for a repeatedly stopped up kitchen by telling me that the original plumbing was done by Mike Scott Plumbing. One call to them fixed the problem (seems dry wall people cleaned up their stuff in the kitchen sink). Even though the problem was ongoing for a couple of years, they submitted their bill as a warranty claim. Never heard another word and have used Scott Plumbing for other normal occasional needs since. (Our house was built in late 2003, early 2004.)

[crash]

Someone on here stated that these shingles require 6 nails ( please correct me if I'm wrong ) Was just observing a new roof being installed in Osceola. Each shingle was receiving 4 nails.
If anyone on here is interested, the house being worked on is opposite the Osceola Hills mail station/pool.


Sent from my iPhone using Tapatalk

I believe that was 3 nails in the shingle and 3 nails coming from the shingle on the top of it for a total of 6 holes in the shingle.

[gummybear223]

I will definitely join you in the fight. I purchased a three-year old home in June. I lost shingles in two areas; one 8' x 16' , and the other5'x 10'. It is obvious from looking at the shingles that they never sealed and most of them, the button nails were pushed all the way through on installation. I sent the warranty department a repair request on the website but of course, got the "storm damage is not covered" response. I selected the 2% hurricane insurance so I will be paying out of my pocket to repair it. When the next storm blows through I will have the same problem so I want my roof inspected and if installation is negligent, the entire roof redone.

[Wiotte]

I will definitely join you in the fight. I purchased a three-year old home in June. I lost shingles in two areas; one 8' x 16' , and the other5'x 10'. It is obvious from looking at the shingles that they never sealed and most of them, the button nails were pushed all the way through on installation. I sent the warranty department a repair request on the website but of course, got the "storm damage is not covered" response. I selected the 2% hurricane insurance so I will be paying out of my pocket to repair it. When the next storm blows through I will have the same problem so I want my roof inspected and if installation is negligent, the entire roof redone.



Contact these people, they need numbers

Property Owners' Association of Florida (http://www.poa4us.org/)


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[graciegirl]

The Warranty Department CAN tell you who your builder was and he can tell you what contractor he subcontracted for the roof. They might even have that information. Knowing might at least tell you who NOT to have do the repairs or re-roofing. They helped me when I was having no luck with plumbers for a repeatedly stopped up kitchen by telling me that the original plumbing was done by Mike Scott Plumbing. One call to them fixed the problem (seems dry wall people cleaned up their stuff in the kitchen sink). Even though the problem was ongoing for a couple of years, they submitted their bill as a warranty claim. Never heard another word and have used Scott Plumbing for other normal occasional needs since. (Our house was built in late 2003, early 2004.)


Good info.

[PennBF]

I feel your pain. We just had Sack Roofing and I can't say enough for them. They are very busy and therefore will probably not come for a day or more but they are worth it. They did send a "roofer" who did a great job and was very reasonable and fair. I would not hesitate for a minute to recommend them to a friend. As an aside, I never knew them or anyone in the business until I needed this work done. :bigbow:

[massapequa girl]

I lost about 12 shingles on a 17mo.old home. Neighbors say they weren't nailed properly and inspector AND the roofer say they are not sealing properly. Now I sent in the shingles plus pics and am waiting. I don't want them to hand seal, I want a new roof. Warranty says they are not responsible. NOW WHAT??. I wish there was a class action suite against the The Villages AND CertainTeed!!

[graciegirl]

I lost about 12 shingles on a 17mo.old home. Neighbors say they weren't nailed properly and inspector AND the roofer say they are not sealing properly. Now I sent in the shingles plus pics and am waiting. I don't want them to hand seal, I want a new roof. Warranty says they are not responsible. NOW WHAT??. I wish there was a class action suite against the The Villages AND CertainTeed!!

12 Shingles. Hurricane. Eye of Hurricane. Class Action. Wants a new roof. 12 Shingles.

OIC

[Mrs. Robinson]

I lost about 12 shingles on a 17mo.old home. Neighbors say they weren't nailed properly and inspector AND the roofer say they are not sealing properly. Now I sent in the shingles plus pics and am waiting. I don't want them to hand seal, I want a new roof. Warranty says they are not responsible. NOW WHAT??. I wish there was a class action suite against the The Villages AND CertainTeed!!

You need to know who your builder was.

12 Shingles. Hurricane. Eye of Hurricane. Class Action. Wants a new roof. 12 Shingles.
OIC

According to Massapequa girl's post, two professionals said that her roof shingles were not sealed properly. One would assume this is indicative of an entire roof having problems.

If this be the case, it doesn't matter if it was twelve shingles or two hundred.
A lousy installation is a lousy installation regardless of the number of lost shingles.
She should have a professional give her a written report if her entire roof was not done correctly.
A 17-month old roof should not have issues.

The Villages is taking no responsibility for the many home owners who have roof issues where professionals have stated shingles have been incorrectly installed.
You have read about all these issues.
So why would you crucify this lady regarding the twelve shingles?
She has every right to want a new roof on a relatively new house, if her entire roof has been installed like the twelve she lost.

Those who are in a guessing mode shouldn't shoot from the hip.
If improper installation is factual, she should become part of a class action, start a class action or get her own attorney.
She will win!

[Dzurinko]

First let me say I am not an novice when discussing roofing shingles. I retired from a company that at one time was one of the largest shingle manufactures in the world. In my younger management days I was in charge of roofing complaints and did over 700 per year. Frist, roofing shingles are not as wind resistant and pliable as they once were since they are not made from "rag felt" but have a fiberglass mat base. It is even more important now that the installation be correct or the shingle will not seal correctly. If the roofer places a nail from a pneumatic gun too close or in the seal strip then the shingle will not seal correctly. I currently own two homes in TV and the one I live in is less than two years old. We lost over thirty shingles in under 110 mph winds on this home (not a single one on the other) and this should not have happened. I live in North Labelle and drove the entire neighborhood yesterday and my home and one other were the only that lost shingles. I am going to post a photo of two of the thirty plus shingles I retrieved from my lawn yesterday morning. Neither of my neighbors or anyone on our street lost any shingles. I called the insurance company yesterday morning and they returned my call today say to that they will send out someone to cover parts of my roof with a tarp before repair. They also reminded me that the insurance is $500 deductible. I would estimate my repairs will be some where around $750 to $1000 and I will be out the $500. I finally got through to the warranty dept in TV today and they quickly stated this is an insurance issue and not a warranty issue. I do not believe anyone who lost shingles with nail holes in the seal stripe should have to pay anything. If you are in my position and want to join me in a demand letter to the builders and TV then send me a private message. I think we have a potential class action against the roofer and the builder for faulty installation. I will try to post the photos of two of my thirty shingles.
I lost about 6 shingles. House is 3 years old. Cost $350 for the repair. We had about 6 houses out of 25 on my street that lost shingles. One of those had substantial interior wall board damage from the leaky roof.

[OhioBuckeye]

First let me say I am not an novice when discussing roofing shingles. I retired from a company that at one time was one of the largest shingle manufactures in the world. In my younger management days I was in charge of roofing complaints and did over 700 per year. Frist, roofing shingles are not as wind resistant and pliable as they once were since they are not made from "rag felt" but have a fiberglass mat base. It is even more important now that the installation be correct or the shingle will not seal correctly. If the roofer places a nail from a pneumatic gun too close or in the seal strip then the shingle will not seal correctly. I currently own two homes in TV and the one I live in is less than two years old. We lost over thirty shingles in under 110 mph winds on this home (not a single one on the other) and this should not have happened. I live in North Labelle and drove the entire neighborhood yesterday and my home and one other were the only that lost shingles. I am going to post a photo of two of the thirty plus shingles I retrieved from my lawn yesterday morning. Neither of my neighbors or anyone on our street lost any shingles. I called the insurance company yesterday morning and they returned my call today say to that they will send out someone to cover parts of my roof with a tarp before repair. They also reminded me that the insurance is $500 deductible. I would estimate my repairs will be some where around $750 to $1000 and I will be out the $500. I finally got through to the warranty dept in TV today and they quickly stated this is an insurance issue and not a warranty issue. I do not believe anyone who lost shingles with nail holes in the seal stripe should have to pay anything. If you are in my position and want to join me in a demand letter to the builders and TV then send me a private message. I think we have a potential class action against the roofer and the builder for faulty installation. I will try to post the photos of two of my thirty shingles.

Don't want to get into a long comment but I didn't lose a single shingle here in TV of Charlotte. To answer your question about being rip off about the work that needs done on your house, I agree. Personally I think everyone of the contractors, handy men or anyone that does the work are taking advantage of some of the work that needs done. Like my neighbor that wanted 10 or 12 bushes that was just planted. He wanted them moved a about a ft. or 2 & these bushes could of been pulled up by hand but the contractor that gave him an estimate on moving them wanted $1,200. Yea, that's a rip off. Also what you wanted done to replace a few shingles was a rip off too. These repair people really are taking advantage of us retirees & senior citizens. I fact we've got a realtor looking for a home back in Ohio. It's just not TV's it other things like Ins. monthly bills. Believe me it's a shame that we let things bother us like this because TV is really a Disneyland for retirees!

[Bruce Gilham]

One of our three domed roof vents was ripped off by the winds, but no shingle damage. None of our neighbors lost roof vents. The domed cover should be attached with three screws to a supporting frame. Clearly, my damaged vent was attached with only two screws. Two of the three holes om the sheet metal cover were elongated, one hole was perfectly round, just as it came from the factory. The supporting frame had only two screws still in it. The Warranty Department (our home is still withing the one year warranty period) gave me the name of the roofer who built our house. He came to investigate and would not even listen to my assessment - just said "hurricane damage, tough luck and $600 to fix it". We got it done by another roofer for $450. The Warranty Department wouldn't help with an appeal, but only gave me the name of another roofing company they use.

[Mrs. Robinson]

The Warranty Department is an arm of the developer and they (the Warranty Dept.) get their orders from him.
I find it unconscionable that Morse has turned his back on all the faulty roof problems and not stood by all the residents who pad his pockets!
This lack of acknowledgment is disgusting and this shows the true colors of what any of us residents can expect when the chips are down . . . for us!

[Wiotte]

The Warranty Department is an arm of the developer and they (the Warranty Dept.) get their orders from him.
I find it unconscionable that Morse has turned his back on all the faulty roof problems and not stood by all the residents who pad his pockets!
This lack of acknowledgment is disgusting and this shows the true colors of what any of us residents can expect when the chips are down . . . for us!


Not directed towards you

First mistake: thinking that any business has a conscience
Second mistake: trusting any business
Third mistake: believing in this benevolent dictator crap
Forth mistake: thinking anything will get solved on this platform




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[Gordon82]

My home is 3 and a half years old. I had about 10 to 15 percent of the shingles come off. In addition to that, the paper under the shingles was "sliced" in several places, so a lot of water got into the house causing extensive drywall damage. The roofer who replaced the damage said he has never seen that before, and that it definitely wasn't caused by shingles coming off. He believes it was done by a disgruntled worker.

In addition to that, my Villages insurance agent wrote a policy with a 2% deductible, rather than the $500 many people have which costs about $120 more per year. She never told me there was another option, though I did go back and find something buried in my insurance materials stating that companies must offer $500, 2%, 5% or 10% coverage. The people who happened to end up with $500 deductible policies weren't offered any option either - that is just what they got. If you have a 2% deductible, I would recommend you call your agent now, but be aware the deductible will only change at the beginning of a calendar year, and you cannot change the deductible on your existing policy except on your renewal date. You can cancel your entire policy and start a new one with a new deductible, but that will be more expensive.

I was screwed by both the roofer and insurance agent.

[pgc4340]

First let me say I am not an novice when discussing roofing shingles. I retired from a company that at one time was one of the largest shingle manufactures in the world. In my younger management days I was in charge of roofing complaints and did over 700 per year. Frist, roofing shingles are not as wind resistant and pliable as they once were since they are not made from "rag felt" but have a fiberglass mat base. It is even more important now that the installation be correct or the shingle will not seal correctly. If the roofer places a nail from a pneumatic gun too close or in the seal strip then the shingle will not seal correctly. I currently own two homes in TV and the one I live in is less than two years old. We lost over thirty shingles in under 110 mph winds on this home (not a single one on the other) and this should not have happened. I live in North Labelle and drove the entire neighborhood yesterday and my home and one other were the only that lost shingles. I am going to post a photo of two of the thirty plus shingles I retrieved from my lawn yesterday morning. Neither of my neighbors or anyone on our street lost any shingles. I called the insurance company yesterday morning and they returned my call today say to that they will send out someone to cover parts of my roof with a tarp before repair. They also reminded me that the insurance is $500 deductible. I would estimate my repairs will be some where around $750 to $1000 and I will be out the $500. I finally got through to the warranty dept in TV today and they quickly stated this is an insurance issue and not a warranty issue. I do not believe anyone who lost shingles with nail holes in the seal stripe should have to pay anything. If you are in my position and want to join me in a demand letter to the builders and TV then send me a private message. I think we have a potential class action against the roofer and the builder for faulty installation. I will try to post the photos of two of my thirty shingles.

Since I know nothing about roofing or shingles, would you mind telling me where the nail holes should be on the shingles for further reference in case we find ourselves in your situation? Thank you

[graciegirl]

First let me say I am not an novice when discussing roofing shingles. I retired from a company that at one time was one of the largest shingle manufactures in the world. In my younger management days I was in charge of roofing complaints and did over 700 per year. Frist, roofing shingles are not as wind resistant and pliable as they once were since they are not made from "rag felt" but have a fiberglass mat base. It is even more important now that the installation be correct or the shingle will not seal correctly. If the roofer places a nail from a pneumatic gun too close or in the seal strip then the shingle will not seal correctly. I currently own two homes in TV and the one I live in is less than two years old. We lost over thirty shingles in under 110 mph winds on this home (not a single one on the other) and this should not have happened. I live in North Labelle and drove the entire neighborhood yesterday and my home and one other were the only that lost shingles. I am going to post a photo of two of the thirty plus shingles I retrieved from my lawn yesterday morning. Neither of my neighbors or anyone on our street lost any shingles. I called the insurance company yesterday morning and they returned my call today say to that they will send out someone to cover parts of my roof with a tarp before repair. They also reminded me that the insurance is $500 deductible. I would estimate my repairs will be some where around $750 to $1000 and I will be out the $500. I finally got through to the warranty dept in TV today and they quickly stated this is an insurance issue and not a warranty issue. I do not believe anyone who lost shingles with nail holes in the seal stripe should have to pay anything. If you are in my position and want to join me in a demand letter to the builders and TV then send me a private message. I think we have a potential class action against the roofer and the builder for faulty installation. I will try to post the photos of two of my thirty shingles.

Is your roof repaired or at least tarped, I hope, with the rain expected this weekend?

[xiatian]

I have excately experience and situation. What we can do? I will join you.

[xiatian]

I agree!

[xiatian]

How to send you a private message?

[massapequa girl]

Have the same problem on a 14mo. old roof...the rep. is coming out on Mon.

[massapequa girl]

Has there been any action on a proposed class action against Certain Teed or the roofers? I am still waiting for answers from the roofer re: my improper installation from SPS. Certain Teed, 2 inspectors and the insurance inspectors all say the same thing...they are still jerking me around and waiting "for the rep. from Certain Teed to come out"!!!!

[graciegirl]

My roofer put a tarp on the roof, and walked off with the shingles that I had in the garage....same problem, were not nailed properly..he said all of the roof has "defective"shingles and I should get a new one....I had my own inspector come by and they advised me the shingles are not adhering...warranty almost hung up in my face and I can't get hold of the roofer. My roofer was SPS.

About how many shingles did you lose?

Are you near an open place where the wind had no buffers? Like a golf course or a greenspace? Just wondering. We didn't lose any shingles but the solar panels sprung a leak from the very long time of sustained winds.

[YourHoneyDoHandyman]

Since I know nothing about roofing or shingles, would you mind telling me where the nail holes should be on the shingles for further reference in case we find ourselves in your situation? Thank you

For most 3 tab shingles in Florida there should be 6 nails in the shingle. About 1 inch in from each edge and a nail on each side of the 3 tab slots. The nails should be 1/2 to 5/8 inch below the black adhesive strip. When another shingle is nailed over this one in the next row that shingles 6 nails should go into the top edge of the one below it.
For Architectural / laminated shingles they too should get 6 nails. Depending on if they are english size or metric the nails are about 1 inch from each side, 7-8 inches from each side and 15-16 from each side. When they are new there is usually a chalk line just above the laminated pieces to use a nailing line. They will also end up with 6 more nails in the top edge from the shingle above them.

[Beth P]

Just posted this information on another thread. We lost a lot of shingles, had slashed felt paper underneath and as a result had a lot of indoor water damage. Have been to roofer (Sacks) and Warranty with no action from either. HOuse is 3 years old and out of warranty. Had a certified roof inspector inspect the undamaged part of the roof and there were nailing problems under 2 of the 3 random shingles he pulled up. I have spoken with an attorney but they are not interested in our little 15,000 dollars in damage. Our insurance company has paid the claim. We disclosed the slashed felt paper to them but again, not worth their time and money to go after the roofer or Villages Warranty. We are out a large deductible ($8,000.00) and have a crappy roof just waiting for another bad storm.

[graciegirl]

As far as I can ascertain, The area that is occupied called The Villages has never been in the direct path of a Hurricane before. At least not when it was called The Villages. So I am hoping being in the direct path of a hurricane won't happen again.

I think most bad damage here in The Villages has occurred where there was a large open space near a home where the wind was unrestricted such as a home on a golf course or pond and the wind, of course went on for hours and hours.

Now I think it would be hard to make a case, is it the roof's fault,the shingles fault, the roofers fault or the hurricane's fault or how the house was situated in the hurricane.

The sad thing is that homes with a view, though very desirable, but in this case were the most vulnerable if the wind was sweeping toward your home over a vacant area.

[CFrance]

Just posted this information on another thread. We lost a lot of shingles, had slashed felt paper underneath and as a result had a lot of indoor water damage. Have been to roofer (Sacks) and Warranty with no action from either. HOuse is 3 years old and out of warranty. Had a certified roof inspector inspect the undamaged part of the roof and there were nailing problems under 2 of the 3 random shingles he pulled up. I have spoken with an attorney but they are not interested in our little 15,000 dollars in damage. Our insurance company has paid the claim. We disclosed the slashed felt paper to them but again, not worth their time and money to go after the roofer or Villages Warranty. We are out a large deductible ($8,000.00) and have a crappy roof just waiting for another bad storm.
Have you considered small claims court against the roofer?

[Beth P]

Small claims limit is $5000.00 We had an $8,000 deductible so we are above the limit.

[twoplanekid]

Our 2014 Holly house lost over 24 shingles. I initially replaced most of them myself with help from a neighbor. A few days ago, Sacks roofing stopped by to replace my shingles and others that I had temporarily repaired with tar goop. He asked if I had noticed that the shingles were placed such that fewer shingles were used to cover an area that should require more. I told him I also noticed this miss placement of shingle rows. He, as I did, went with the misplaced alignment so as to not replace a larger section of my roof.

If it happens again before I replace the whole roof in about ten to twelve years, I will not be a happy camper.

Dropbox - IMG_6222.JPG (https://www.dropbox.com/s/25xvtj5ahint3zk/IMG_6222.JPG?dl=0)

[Henryk]

Small claims limit is $5000.00 We had an $8,000 deductible so we are above the limit.

IMHO, you should go after the $5000 anyway. Nothing to lose, right?

[YourHoneyDoHandyman]

Since I know nothing about roofing or shingles, would you mind telling me where the nail holes should be on the shingles for further reference in case we find ourselves in your situation? Thank you
Here are a couple diagrams to show nail placement in standard 3 tab as well as most architectural shingles.
72232

72233

[TimeForChange]

My roofer put a tarp on the roof, and walked off with the shingles that I had in the garage....same problem, were not nailed properly..he said all of the roof has "defective"shingles and I should get a new one....I had my own inspector come by and they advised me the shingles are not adhering...warranty almost hung up in my face and I can't get hold of the roofer. My roofer was SPS.

The only way a shingle cannot seal in the FL sun is if the roofer placed the nails in or too close to the seal stripe. That holds the shingle over lapping up and does not allow it to touch the seal stripe. I guess the other would be defective seal stripe but I have never heard of that.

[par]

[FONT="Arial"][/FONT
I removed a 1 gallon can of shingle granules from one rain gutter! Is this normal after 5 yrs?

Also I called Certainteed about joint separation on my garage and porch ceiling and got a ration of crap!!

[Wiotte]

[FONT="Arial"][/FONT

I removed a 1 gallon can of shingle granules from one rain gutter! Is this normal after 5 yrs?



Also I called Certainteed about joint separation on my garage and porch ceiling and got a ration of crap!!



What does Certainteed have to do with drywall separation ???


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[YourHoneyDoHandyman]

The only way a shingle cannot seal in the FL sun is if the roofer placed the nails in or too close to the seal stripe. That holds the shingle over lapping up and does not allow it to touch the seal stripe. I guess the other would be defective seal stripe but I have never heard of that.

Owens Corning had a major problem several years ago with defective seal strips. Many roofs needed to be redone. Homeowners had a hard time getting OC to pay for more than just replacement shingles. These roofs needed to be stripped all the way down to sheeting and start over. The cost of the labor was much more than the cost of replacement shingles.