No water to villa

[scoreboard]

Wondering if anyone else has had this issue.
We are snowbirds and our long time, reliable housewatch folks informed us today that when they went in to our villa to turn on water and flush toilets there was no water feeding to house.
Called Water Utility and they are going to check it out next week.
Said they are responsible from street to meter.
Fortunately we are not there now so no emergency.
But like I said wondering if anyone else has experienced this and what was cause/result.

[mirage]

I am also a snowbird and just found out we do not have water. Are you in Mallory

[scoreboard]

We are in Duval.

[coffeebean]

Is it only homes that are not occupied that do not have water?

[scoreboard]

I don't know. Just heard about ours today from Homewatch.
Just wondering if there is an outage or this is isolated.

[CWGUY]

I don't know. Just heard about ours today from Homewatch.
Just wondering if there is an outage or this is isolated.

:confused: I am confused (again). Have you called a neighbor on either side of your vacation home? They could tell you if they have water. Then you would know if it is an outage or isolated. When did your home watch last turn your water on? I would think it is done weekly.

mirage - same questions to you.:sad:

[rjm1cc]

The answer will be very interesting so I hope you all post.

I turn my water off to avoid problems but since you have a home watch checking I assume the water is not turned off at the house.

[redwitch]

The answer will be very interesting so I hope you all post.

I turn my water off to avoid problems but since you have a home watch checking I assume the water is not turned off at the house.

A good home watch company will turn the water off between visits.

[graciegirl]

[QUOTE=rjm1cc;1454901]The answer will be very interesting so I hope you all post.

QUOTE]

Me too.

If I had no water and I was way off campus, I would call my neighbors first to see if it was limited to my home.

Please get back to us and tell us what happened. My first guess is that your water was turned off by someone...

[coffeebean]

The answer will be very interesting so I hope you all post.

I turn my water off to avoid problems but since you have a home watch checking I assume the water is not turned off at the house.

When we were seasonal, we kept the water off all the time. Each time my sister and her husband came to check the house on a weekly basis, they turned on the water to flush toilets and run water in the sinks. Before they would leave the house, they would turn off the main water. I would never have been able to leave our home for 9 months with the water left on. I don't leave the water on when we go on a week vacation.

[Barefoot]

Wondering if anyone else has had this issue. We are snowbirds and our long time, reliable housewatch folks informed us today that when they went in to our villa to turn on water and flush toilets there was no water feeding to house.

You said your reliable Housewatch folks said there is no water feed to your house.
I'd contact District Utilities Customer Service at 352-750-0000 to see if it's a problem in your area.
They will probably have suggestions for you.

[mirage]

Not sure who turned it off Water bill is paid so it should not have been turned off Will call the water dept in the morning as we have visitors coming to stay

[scoreboard]

Our water is always turned off when we leave for season and turned on by Homewatchand then turned back off.
Have water utility coming out next week to see what problem is. Hopefully they will find a simple solution.
Will keep everyone posted.

[skip0358]

Sounds to me like someone turned the water off in the garage.

[justjim]

Wondering if anyone else has had this issue.
We are snowbirds and our long time, reliable housewatch folks informed us today that when they went in to our villa to turn on water and flush toilets there was no water feeding to house.
Called Water Utility and they are going to check it out next week.
Said they are responsible from street to meter.
Fortunately we are not there now so no emergency.
But like I said wondering if anyone else has experienced this and what was cause/result.

"Check it out next week", that seems odd that it wouldn't be checked out sooner rather than later. :024:

[mirage]

The villages water dept will turn it back on. They were not sure why it had been turned off.

[justjim]

Sounds to me like someone turned the water off in the garage.

Yes, their house watch turned it off but apparently there is no feed to the house when the house watch turned it on. It's shut off at the meter or a bigger problem in the neighborhood. :22yikes:

[scoreboard]

I assume that is my issue as well. Someone turned off water at meter for whatever reason and water dept. will have to turn it back on.
I too was a little surprised that they can't check til next week...assume it is because we are not there now and it is not an emergency.

[JerryP]

For whatever it's worth, I was outside on Wednesday 9/27 and noticed a Chm2 pick up with 2 workers going house to house with a long steel pole that they were inserting into the main water shutoff valve on the front lawn. When I asked what they were doing they said they were testing the water valves by turning them on and off. They also sprayed painted a blue arrow on the curb pointing to the valve.

[scoreboard]

That is helpful.
I can only assume that they turned it off, got distracted somehow and neglected to turn it back ON.
Will follow up next week.
Thanks

[mirage]

Water is back on as for some reason no one understands but the water department had shut it off. By the way they did not know why it was turned off

[Henryk]

For some years, I was partially responsible for field operations of a water department. NO ONE goes and turns off water without a service slip to do so. They should know why it was turned off (could be a valid reason) or ask the staffer who did it. "Don't know why," is BS.

[Barefoot]

Water is back on as for some reason no one understands but the water department had shut it off. By the way they did not know why it was turned off


I can only assume that they turned it off, got distracted somehow and neglected to turn it back ON.
:ohdear: Sounds like the Water Department has some 'splaining to do.

[scoreboard]

Update: Water is back on. Water dept. replaced meter in July and turned it off and said it was never turned back on until Today.
Begs the question of how Homewatch folks didn't notice this last week. They are supposed to turn on/off water each visit.
Will check that out next.

[HiHoSteveO]

Update: Water is back on. Water dept. replaced meter in July and turned it off and said it was never turned back on until Today.
Begs the question of how Homewatch folks didn't notice this last week. They are supposed to turn on/off water each visit.
Will check that out next.

Sounds then like two companies have dropped the ball.
I Know Nothing - YouTube (https://www.youtube.com/watch?v=UmzsWxPLIOo)

You can view your water usage at this link below. (Go to the very bottom of the page for the usage history graph)

https://accessmygov.com/OnlinePayment/OnlinePaymentSearch/?PaymentApplicationType=10&uid=2523


(https://accessmygov.com/OnlinePayment/OnlinePaymentSearch/?PaymentApplicationType=10&uid=2523)

[scoreboard]

Thanks for the info. Will keep an eye on it from now on.

[asianthree]

Update: Water is back on. Water dept. replaced meter in July and turned it off and said it was never turned back on until Today.
Begs the question of how Homewatch folks didn't notice this last week. They are supposed to turn on/off water each visit.
Will check that out next.

How long have you had your home watch. I wonder some times why things are not caught when we are away

[justjim]

Perhaps house watch was removing debris from their property?

[scoreboard]

Have had the same watch for 4 years. Have been great. Giving them benefit of doubt til we talk more.