Which internet provider actually works?

[EandC]

We are new to the Villages and would like to get a high speed internet provider with fast uploads and downloads. Any recommendations would be much appreciated. We purchased a home in the Village of Charlotte. Thank you!

[billethkid]

Comcast.
Much has been said about Comcast....mostly negative.

We have had the here for 13 years....not one issue.
Maybe a billing screw up but never on service or equipment or response to a problem.

Not one incidence of an outage in those 13 years.

[NECHFalcon68]

Comcast.
Much has been said about Comcast....mostly negative.

We have had the here for 13 years....not one issue.
Maybe a billing screw up but never on service or equipment or response to a problem.

Not one incidence of an outage in those 13 years.

Agree..

[fw102807]

We despised Comcast from up north so got CenturyLink and have regretted it. When our contract is up we will switch to Comcast. Nothing else is available to us where we are.

[sukismom]

Comcast

[tuccillo]

Where your home is located, your choices are:

CenturyLink
Spectrum (aka Brighthouse)
Comcast

You will hear positive and negative comments about all of them but they all work fine.


We are new to the Villages and would like to get a high speed internet provider with fast uploads and downloads. Any recommendations would be much appreciated. We purchased a home in the Village of Charlotte. Thank you!

[collie1228]

I ran a speed test on my Comcast/Xfinity internet last week and its download speed was over 150MBS. Listen closely to the other providers' ads and you'll hear them brag about 50MBS speeds. Comcast is the best if speed is your prime consideration. No one else is even close.

[jackiez45]

How can I talk to someone at Comcast, I keep getting check website, but I have a few questions?

[tuccillo]

If you have a need for very high bandwidth, CenturyLink offers 1000 megabits per second (1 gigabit per second) for those with fiber optic to the house (I believe everyone south of 466a, not sure about other areas). I don't have 1 gigabit per second because I don't have a requirement but it is available (about $100/month I believe). I have 40 megabits per second for $35 per month.

I ran a speed test on my Comcast/Xfinity internet last week and its download speed was over 150MBS. Listen closely to the other providers' ads and you'll hear them brag about 50MBS speeds. Comcast is the best if speed is your prime consideration. No one else is even close.

[dewilson58]

Love Spectrum

[Chatbrat]

Love Centurylong/priszm--we are fibre optic

[villagetinker]

With Comcast, you need to prod them every 2 years to get a 'new' promotional rate, and I agree with above that they do have occasional billing errors, just went through one with them for additional services that they confirmed in writing, and then forgot to enable!! After complaining, I was actually able to get my bill $15 lower for the next 2 years.

[fw102807]

It depends where you live. We live in an area where there is no fiber so the CenturyLink DSL is absolutely painful. Our only other choice is Comcast which we will be switching to. I wish we had better choices.

[Waverunner]

I am going to also post my vote for Comcast/Xfinity. We had Brighthouse/Spectrum until recently. It was fine.....until Hurricane Irma. Brighthouse/Spectrum was down for about a whole week after the storm, and after all the power was restored. Comcast/Xfinity came right back with the electricity. I can't tell you how frustrating it was to have no internet or television after the storm, plus the Brighthouse/Spectrum employees telling you that their service wouldn't be available until Duke Energy gave them permission to turn it back on. That is at least what they told us.

They were quite gracious when we returned all our boxes the day after their system came back on. Comcast/Xfinity was wonderful in getting their system installed in our house in record timing, even when our street didn't show up in their system and it took extra time to get someone at their end to verify it before the order could be processed.

Now that we have had it for about a month, for the tv, we are still getting used to the new features and channel line up, and like it better. They seem to have more updated tech than our old cable and the DVR system is a great improvement!

[Matzy]

We are fine with Spectrum, just try to lock in the prices options because after one year use the price will go up slightly

[EandC]

Thank you everyone for your help!

[villagerjack]

Someone mentioned this device but it appears to be more of a scam.

BBB Business Profile | Cordcutter | Reviews and Complaints (https://www.bbb.org/northwest-florida/business-reviews/internet-services/cordcutter-in-destin-fl-90032372/reviews-and-complaints)

[birdiebill]

When we moved here a year ago to the Village of Osceola Hills, we wanted Comcast because that is what we had up north. I went to their office in Leesburg out close to Phillips Toyota area. The customer service reps were very helpful with the transfer and the installation for what we wanted. Have not had a problem with Comcast since moving here.

[vinricci]

Spectrum will go up after first 12 months, but not a little. My $35.00 jumped to $55 for wifi only. Switched back to Xfinity.

[JerryLBell]

We've had Spectrum since moving here in February. It's $49.99 a month (including wifi) and no contracts. We've yet to have a problem with it. It was originally rated at 70 Mbps but they recently bumped it up to 100 Mbps at no change in price. I tested it with Speedtest.net and got 114.61 Mpbs down, 11.68 Mbps up and 14 ms ping, so it seems they are delivering everything they promise and a bit more.

Before moving here from North Carolina, I was getting 700 Mbps service from Time Warner (probably now owned by Spectrum) and never came close to using a fraction of the speed it gave. At 100 Mbps, I may be getting something only 15% as fast, but it keeps up with everything I do, including high-definition streaming. I haven't tried it with 4K streaming, but that's because I don't have a 4K TV.

[Ruth519]

I tried comcast and after waiting hrs for them to show up they themselves were not able to get the cable to work!! they kept going back into their truck to call the office but couldn't get it to work. my house is in Fernandina.

[ggnlars]

We are getting exceptional speed with spectrum. We did not lose service with Irma. At the speed levels most are offering today, they are not the limiting factor.
We stream movies almost every night and my daughter visited and put on 2 Face Book live telecasts while here for a endever she is involved in. No problems on either side.
Just watch out for promotions. I compared the cost of Comcast & Spectrum when selecting. The Comcast was a special deal The Spectrum was not. When you add all the fees and taxes, the price was different by a dollar. Comcast had a contract, Spectrum did not. Had them both before in different locations. Brighthouse at the time was most accommodating before. This Monday some contractors cut my cable line. Called Spectrum, they had someone out in 2 hours to fix it.

[ukbill70]

We have had Comcast for 5 years, a couple of billing issues but no problems with their equipment or internet speed.

[REDCART]

We’ve had Comcast aka Xfinity since 2005. Their service generally has improved, including their Internet speed. I check our speed usually twice a day. We’re paying for 75 mbps, and they’re usually between 70-90 mbps.

[Bogie Shooter]

Comcast.
Much has been said about Comcast....mostly negative.

We have had the here for 13 years....not one issue.
Maybe a billing screw up but never on service or equipment or response to a problem.

Not one incidence of an outage in those 13 years.

Same here.

[Bogie Shooter]

How can I talk to someone at Comcast, I keep getting check website, but I have a few questions?

Send a PM to poster #5 he has the answers.