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View Full Version : Whirlpool Oven Door Shattered

Brencpa
11-05-2017, 05:14 PM
Husband and I weren't near the stove-thank goodness. All of a sudden we heard this loud pop and crash. The glass is shattered and all over the kitchen floor. Of course it is Sunday and no answer at Whirlpool or The Villages warranty department. We took pictures. We closed on the new house December 2013.
village dreamer
11-05-2017, 06:35 PM
good luck with this one , let us know how you made out.
Wiotte
11-05-2017, 06:36 PM
Appliance warranty is good for 2 years.


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manaboutown
11-05-2017, 07:48 PM
Glass may have been defective. Happy to hear you were not near and escaped injury.
villagetinker
11-05-2017, 09:08 PM
OP, a couple of questions, was the oven on when this happened? If on was it possible whatever you were cooking splashed on the glass? I agree it could have been defective glass, a call to Whirlpool would be your best first step, as that is what home warranty will refer you to anyway. If the food splashed on the glass you may be out of luck, no idea if the glass is warranted for that type of occurrence. glad you were not hurt.
DangeloInspections
11-05-2017, 09:52 PM
I have heard of this happening. I am glad you were safe and not near the oven when this occurred.

Here is an interesting article on the subject......

Home Warranty Service Provider | Landmark Home Warranty (https://www.landmarkhw.com/resources/appliance-warranty/how-and-why-glass-oven-doors-shatter/5/66)

Hope this helps....

Frank D.
Brencpa
11-06-2017, 09:26 AM
We were not cooking or using the oven at the time. The oven hadn't been used for several days. Just talked to Whirlpool and they will replace the glass or the door to make it safe to use again for free. They can't come out until next Monday however.
Wiotte
11-06-2017, 09:28 AM
We were not cooking or using the oven at the time. The oven hadn't been used for several days. Just talked to Whirlpool and they will replace the glass or the door to make it safe to use again for free. They can't come out until next Monday however.



Good for you.


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New Englander
11-06-2017, 10:46 AM
I've never heard of anything like this. I"m guessing it was defective glass.
villagetinker
11-06-2017, 10:57 AM
Glad to hear whirlpool is fixing this.