Windows 10 Blue Screen

[Biker Dog]

Windows 10 did an automatic update over night to the wife's laptop, now we get this "Diagnosing Pc Problem". Sits there idling for hours. Then it give "Advanced Options". Click on any of the 3 and up pops the Blue Screen. Before you ask, she never burn a dvd repair disk.

Help need!!!!!!!!

[bagboy]

Try Google, Windows blue screen of death.

[Nucky]

Same thing here Bikerdog. Exactly the same on a laptop and a desktop. I have officially raised the White Flag with these computers. I don't want to talk to their tech people anymore. I want to turn the computer on and compute.

We recently changed to the Apple iPhone and the iPad. The nearest Apple Store is in Altamonte Springs, maybe a nice ride and a Mothers Day Present from Apple. Gonna have to run it past my wife.

I wish I could help you with a real answer. Maybe rebooting would do the trick or go to another computer and look up the problem on YouTube. Good Luck.

here is what Google says: Blue screens are caused by hardware problems and issues with low-level software running in the Windows kernel. A blue screen occurs when Windows encounters a “STOP Error.” This critical failure causes Windows to crash and stop working. The only thing Windows can do is stop the computer and restart it. Feb 7, 2016

[Biker Dog]

Same thing here Bikerdog. Exactly the same on a laptop and a desktop. I have officially raised the White Flag with these computers. I don't want to talk to their tech people anymore. I want to turn the computer on and compute.

We recently changed to the Apple iPhone and the iPad. The nearest Apple Store is in Altamonte Springs, maybe a nice ride and a Mothers Day Present from Apple. Gonna have to run it past my wife.

I wish I could help you with a real answer. Maybe rebooting would do the trick or go to another computer and look up the problem on YouTube. Good Luck.

here is what Google says: Blue screens are caused by hardware problems and issues with low-level software running in the Windows kernel. A blue screen occurs when Windows encounters a “STOP Error.” This critical failure causes Windows to crash and stop working. The only thing Windows can do is stop the computer and restart it. Feb 7, 2016

Thanks Nucky. I would consider changing to Apple, but we are running 3 computer, 2 cellphone, 3 tablets and the expense to do them all would drive me to the poor house. Will not switch just one laptop. There has to be a person on here smart enough to fix this problem without braking the bank.

[Nucky]

Thanks Nucky. I would consider changing to Apple, but we are running 3 computer, 2 cellphone, 3 tablets and the expense to do them all would drive me to the poor house. Will not switch just one laptop. There has to be a person on here smart enough to fix this problem without braking the bank.

I understand. There is a computer club that will look at the computer for you. I used them once and learned a whole lot and they fixed the problem in five minutes. I'm rooting for you.

[Biker Dog]

I understand. There is a computer club that will look at the computer for you. I used them once and learned a whole lot and they fixed the problem in five minutes. I'm rooting for you.

Can you tell me witch club it is? I was looking at the listed clubs but can't figure out witch one. There is one that meet at HH Rec on Fridays.

[Nucky]

Can you tell me witch club it is? I was looking at the listed clubs but can't figure out witch one. There is one that meet at HH Rec on Fridays.

I will get you the info when we get back. I wrote it down so I'm almost certain to not let you down.

[Polar Bear]

Silly question probably, but have you tried powering down? Sometimes a hard reboot is the only option.

[Biker Dog]

I will get you the info when we get back. I wrote it down so I'm almost certain to not let you down.

TY Nucky... Are you out of town on vacation?

[villagetinker]

You might be able to boot to SAFE mode by hitting F8 or shift F8 immediately after turning the computer on. Press the F8 or shift F8 several times rapidly during the boot period. If you are successful you should get a screen with several options, one is repair, try that.

[mrscrimefighter]

It happened to us and we took the battery out for a few minutes and then put it back. It fixed the issue. Good luck

[Nucky]

BIKERDOG, I’m on my way back from the Apple Store. The club meets at Lake Minona and the lady there said she can’t give me a phone number but to try districgov.org (http://WWW.DISTRICGOV.ORG) and search for the club on there. They just met on Friday so they are active. Tough to type on this phone. Whew.

[tomwed]

You might be able to boot to SAFE mode by hitting F8 or shift F8 immediately after turning the computer on. Press the F8 or shift F8 several times rapidly during the boot period. If you are successful you should get a screen with several options, one is repair, try that.
That's a great suggestion. Did it open in Safe Mode?

[Nucky]

That's a great suggestion. Did it open in Safe Mode?

If I was him I would go for a Bike ride. This computer problem thing can drive you nuts. The guy at the Apple store had some experience with Window machines and said all the thing everyone has recommended here plus wiping running a program to clean up the junk each day and restarting the computer every morning.
He said Windows 10 was the best thing that ever happened for Apple. Their prices are very high at Apple.

[tomwed]

If I was him I would go for a Bike ride. This computer problem thing can drive you nuts. The guy at the Apple store had some experience with Window machines and said all the thing everyone has recommended here plus wiping running a program to clean up the junk each day and restarting the computer every morning.
He said Windows 10 was the best thing that ever happened for Apple. Their prices are very high at Apple.The prices are high because they give great support. They control the hardware and the software. If you are in business and down time costs you money you don't have the time to try to fix it yourself.
Better to buy a $200 chromebook and connect it to your monitor, keyboard, mouse and speakers and save the windows machine [when its working] for off line work so you don't pick op viruses.

[Nucky]

The prices are high because they give great support. They control the hardware and the software. If you are in business and down time costs you money you don't have the time to try to fix it yourself.
Better to buy a $200 chromebook and connect it to your monitor, keyboard, mouse and speakers and save the windows machine [when its working] for off line work so you don't pick op viruses.

You gave me the exact advice several years ago and I listened and bought the biggest Chromer that we could find. Unfortunately, it got legs on the move down here. When we find this Computer Club I'm joining both but probably the Apple Club first. It's time to learn. I want to be able to type in color. LOL. Just kidding. :boxing2:

[tomwed]

You gave me the exact advice several years ago and I listened and bought the biggest Chromer that we could find. Unfortunately, it got legs on the move down here. When we find this Computer Club I'm joining both but probably the Apple Club first. It's time to learn. I want to be able to type in color. LOL. Just kidding. :boxing2:I'm glad it worked out for you. The op got some good advice from VT. Instead of thanking him and reporting what happened he left VT hanging. As if VT's time is disposable. Then again, maybe the guy can't get online. We'll see.

[ColdNoMore]

Very good...and very reasonable.

Computer Corner | Leesburg, FL | Computer Repair | Computer Sales | IT (https://www.computercornerfl.com/)



Plus, they are advertisers on TOTV. :thumbup:

https://www.talkofthevillages.com/forums/1521862-post15.html

[biker1]

This may not help you now but perhaps it will in the future. The last time I had a Windows machine, I had it create restore points every day. In case of an issue, I could boot into safe mode and then pick a restore point (by date) from which to restore to. You are essentially rolling back to a previous (working) system state. Also, Windows machines used to (perhaps still do) have a hidden partition on the hard drive from which you can reinstall the original version of Windows after booting into safe mode. I now have a "Windows free" environment and do the same thing with an iMac via Time Machine. I recommend turning off automatic updates.

Windows 10 did an automatic update over night to the wife's laptop, now we get this "Diagnosing Pc Problem". Sits there idling for hours. Then it give "Advanced Options". Click on any of the 3 and up pops the Blue Screen. Before you ask, she never burn a dvd repair disk.

Help need!!!!!!!!

[biker1]

The Apple prices are a bit higher than a comparable Windows box. They appear to be much higher because Apple doesn't make any low end machines (i.e. if you compare the lowest cost Apple to the lowest cost PC you will see a big difference but the machines will not be comparable).

If I was him I would go for a Bike ride. This computer problem thing can drive you nuts. The guy at the Apple store had some experience with Window machines and said all the thing everyone has recommended here plus wiping running a program to clean up the junk each day and restarting the computer every morning.
He said Windows 10 was the best thing that ever happened for Apple. Their prices are very high at Apple.

[tomwed]

https://support.microsoft.com/en-us/contactus/windows/tech-services/

This is a good place to start. They have chat.

I used Belarc Advisor to find out the product key---it's 25 digits. I turned the 4 page report into a pdf and emailed it to myself.

This is how to get a copy of windows 8.1 or 10 to install on a hard drive.

1. Please access this link Download Windows 8.1 Disc Image (ISO File) (https://www.microsoft.com/en-us/software-download/windows8ISO)
2. Click on download tool now
3. Click on Run and make sure the USB is blank and at least more than 4GB
4. Then accept the terms and Condition
5. Click on create a bootable device for another PC
6. Click on next, then choose the USB where the file would be burn
7. Wait for the Download to complete then follow the steps below.


Change the Boot priority from to USB
1. Plugged in the USB
2. Turn off PC, then while restarting it please press f2 repeatedly
3. Then choose the boot priority to USB
4. Then follow the following steps below to reinstall windows 8 or 10
How to Clean install windows 8 or 10

1. Keep the USb plugged in
2. Restart the PC
3. Once the Manufacturer's logo appeared, press any keys.
4. Choose language, time and currency format and Keyboard input method.
5. Choose Install
6. Enter or Skip the Activation part.
7. Accept the License Term and click Next.
8. Choose the drive where the OS is installed

[duhbear]

Can you tell me witch club it is? I was looking at the listed clubs but can't figure out witch one. There is one that meet at HH Rec on Fridays.

Your best bet is The Villages Computer Club. I meets every Friday at 1PM:

1st & 5th Friday @1:00pm at La Hacienda Recreation Center, 2nd & 4th Friday @1:00pm at Lake Miona Recreation Center and 3rd Friday @1:00pm at Rohan Recreation Center

Get there at 12:30 and sit with one of the gurus who will get you information and research answer for you.

[Nucky]

Your best bet is The Villages Computer Club. I meets every Friday at 1PM:

1st & 5th Friday @1:00pm at La Hacienda Recreation Center, 2nd & 4th Friday @1:00pm at Lake Miona Recreation Center and 3rd Friday @1:00pm at Rohan Recreation Center

Get there at 12:30 and sit with one of the gurus who will get you information and research answer for you.

Thank You.

[Riverview]

Biker Dog can not post anywhere on here since the first post concerning this problem. He has sent tickets request to the Admin and received no reply.
He has tried everything suggested here, but with the blue screen after "Advanced Option" he can not get on line at all.

Thanks and he will try the Villages Computer Club.

[Viperguy]

Apple. Never had a problem. Phones, tablets,laptop, and IMac.

[JoelJohnson]

I'll be at Eisenhower 1PM Monday the 21st.

I'll have my Chromebook there. Come see what a simple, safe and secure laptop looks like.

Never got a virus, never have to wait for a new version update or download.

Boots up in seconds, battery lasts 8-10 hours.

IT JUST WORKS!

[tomwed]

Biker Dog can not post anywhere on here since the first post concerning this problem. He has sent tickets request to the Admin and received no reply.
He has tried everything suggested here, but with the blue screen after "Advanced Option" he can not get on line at all.

Thanks and he will try the Villages Computer Club.Does he own more then 1 computer?

[ColdNoMore]

Does he own more then 1 computer?

Smart phone?

[Riverview]

Does he own more then 1 computer?

Yes his another Windows 10 PC.

[tomwed]

Yes his another Windows 10 PC.Does he have his files backed up on the blue screen computer?

[Riverview]

Does he have his files backed up on the blue screen computer?

Yes he does. He doesn't have an original Windows10 cd. It was the free upgrade. Advanced Options pointed him to a Reg error.

BTW I am doing this because Talk of the Villages has blocked him from posting from his other computer and he has no idea way. He has contacted them 2 time but NEVER receive a reply. He is not happy with them right now.

[tomwed]

Yes he does. He doesn't have an original Windows10 cd. It was the free upgrade. Advanced Options pointed him to a Reg error.

BTW I am doing this because Talk of the Villages has blocked him from posting from his other computer and he has no idea way. He has contacted them 2 time but NEVER receive a reply. He is not happy with them right now.
I understand. I use a laptop and a chromebook so that surprises me that he is blocked.
I provided a link to windows support--if i was in his shoes i would use the good computer and ask them what to do for starters.

[SFSkol]

BTW I am doing this because Talk of the Villages has blocked him from posting from his other computer and he has no idea way. He has contacted them 2 time but NEVER receive a reply. He is not happy with them right now.

Go to gmail.com create a new account and use that id to create a new user profile on TOTV.

I had my user account disappear also.

[queasy27]

TV computer club has an online (which may be a problem) form to submit troubleshooting questions:

The VILLAGES COMPUTER CLUB Inc. - Home (https://www.thevillagescomputerclub.com/#form)