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dotti105
07-09-2018, 11:29 AM
Hubby has a GreenWorx battery operated electric mower and it suddenly won't start. Batteries are fine. They are also used in other lawn equipment. The mower is about 2 yrs old.

We are looking for a mower repair that handles Electric Mowers. We called "Wildwood Mower and Saw" upon the recommendation of Lowes, where we purchased it.

"Wildwood Mower and Saw" said they don't work on electrics because "they are just trying to get rid of us repair people". Not a fan of electric, obviously.

This is probably a loose wire etc. But need someone who knows this equipment to trouble shoot and repair.

If you have recommendations, please reply! Thanks!!

Retiring
07-09-2018, 01:24 PM
Call another store that sells that mower and ask them for a repair facility. I would call a different Lowes and HD, if they sell it. You may have to drive a bit to get a qualified repairperson. At 2 years old there is still a lot of life left in it, worth repairing.

BobnBev
07-09-2018, 02:57 PM
I would call the mfgr and see what they say, might be a recall on the unit.

villagetinker
07-09-2018, 03:03 PM
Dotti105,
If none of the above suggestions work, let me know I may be able to help, I am real handy on electrical problems. Also, if you can send me the exact make and model info, I will see if I can find a schematic.

photo1902
07-09-2018, 04:47 PM
Hubby has a GreenWorx battery operated electric mower and it suddenly won't start. Batteries are fine. They are also used in other lawn equipment. The mower is about 2 yrs old.

We are looking for a mower repair that handles Electric Mowers. We called "Wildwood Mower and Saw" upon the recommendation of Lowes, where we purchased it.

"Wildwood Mower and Saw" said they don't work on electrics because "they are just trying to get rid of us repair people". Not a fan of electric, obviously.

This is probably a loose wire etc. But need someone who knows this equipment to trouble shoot and repair.

If you have recommendations, please reply! Thanks!!

Have you contacted Greenworx? A simple Google search revealed they're covered under a 4 year warranty (unless used commercially, which I doubt you have).

villagetinker
07-09-2018, 05:37 PM
Dottie105,

Just did a search, and it appears there is a cable (mechanical) that is a safety feature and will turn off the mower (if you let go??), anyway there have been problems reported with these cables being too loose which will not let the mower start.

Hope this helps.
VT

dotti105
07-09-2018, 11:07 PM
He did call GreenWorx and is hoping for a call back.
He has time tomorrow to try to cable trick.
Thanks Tinker! If that doesn’t work, I’ll have him give you a call. Thanks for offering!

villagetinker
07-10-2018, 08:00 AM
Dottie105, sent you a PM.