The Ring Doorbell

[mixsonci]

We just installed the Ring doorbell and wired it into the existing doorbell. It seems to be working fine except for the constant humming coming from the original door bell casing up on the wall. Does anyone know why it is doing this and how to fix it?

[JerryP]

Maybe the Rng doorbell is not compatible with your chime? Does Ring have a list of compatible chimes?

[villagetinker]

This sounds (no pun intended) like the ring is drawing too much power. I was not aware these actually connected to the door bell wires, I thought these were all battery powered. Anyway, I would call the manufacturer and ask the question of them. Also, let them know the type of door bell you currently have installed there may be a compatibility problem.

[queasy27]

Seems an unlikely coincidence, but maybe it's the doorbell itself? Mine had a constant hum inside the interior wall where the chime is. Had to replace the doorbell.

[Dan9871]

We just installed the Ring doorbell and wired it into the existing doorbell. It seems to be working fine except for the constant humming coming from the original door bell casing up on the wall. Does anyone know why it is doing this and how to fix it?

There are a number of different models of Ring. I'm guessing you are using the one that has a little block that you attach to the wires inside of the chime cover. It may be that your chime is not compatible.

But the best way to find out what is going on is to contact Ring support.

1 800 656 1918

one of the things about all these new cloud based products is that it is often hard to get support. But once you do get through to Ring you will find their support pretty good.

Contact Community Support Worldwide – Ring Help (https://support.ring.com/hc/en-us/articles/213608406-Contact-Community-Support-Worldwide)

[seoulbrooks]

They will be captured on video throwing the rock. The video recordings work very well.

Op. What model doorbell did you get? Some of them come with a diode that must be installed if hardwiring. I have a Ring II and did not have to install a diode. Just powered from existing transformer and used the existing doorbell. Our old doorbell did not work well so I replaced with a Ring Doorbell. Very easy to set-up, pick your ring tone. They can also be adjusted to be very loud. Or you could just have it ring through your cell phones.....

[retiredguy123]

The Ring doorbell devices are not compatible with a doorbell that uses a DC transformer. My house, built 3 years ago, has a transformer for the doorbell in the attic above the garage and my doorbell is a Nutone. So, I don't think it would be compatible.

[Mikeod]

Are the connections to the original doorbell chime correct? IIRC, they are specific about those.

[BobnBev]

Do I need an internet connection for a "Ring" doorbell to work?

[Dan9871]

Do I need an internet connection for a "Ring" doorbell to work?

In general yes.

There is some functionality that will work without the internet like ringing your existing chimes if it is one of the Rings that supports that. But most everything else internet access is required.

So in most cases if the internet goes down you will not know if someone approaches or rings the doorbell and you will not be able to use your smart phone to see or talk to whoever is at your door.

[bilcon]

Ring one. Great product. No buzzing. I was in New Zealand recently and my phone gave off the Ring warning to indicate that some action was going on. I got up, looked at the time and it was 4:00 am. I checked the video feed and saw my landscaper cutting my lawn. WHAT? 4:30AM. Whoops, I forgot the time difference between The Villages and New Zealand.

[tjlee500]

Mine works fine. They do make a transformer that is required for some door bells. I am sure if you call, they can diagnose the issue.

[Best2bgolfing]

I had to take out the resistor to make the buzzing stop

[BigbirdPhila]

A known problem. The Ring doorbell is drawing a small amount of current to keep its microprocessor running, thus slightly triggering your chime. Go to their web site & read the FAQ's. Many people are having the same problem. Their customer support people know the different things to try & will send you any extra parts needed -- free.

[kanoa1kale2]

We just installed the Ring doorbell and wired it into the existing doorbell. It seems to be working fine except for the constant humming coming from the original door bell casing up on the wall. Does anyone know why it is doing this and how to fix it?
It's likely a short in the wires leading to the doorbell causing it to be constantly on. Since the power is on, the doorbell can't retract as it should. Recheck your wiring for a direct short.

[trippond]

Ring supplies a resistor that is necessary to be hooked into your existing chime wiring. If you did that, chances are as several have noted, your chime may not be compatible. My original one was not so I bought the cheapest chime at Lowe’s that was on Rings compatibly list. Good luck. The Ring products do work well.

[garrykolb]

Did you install the included transformer on your door chime? Mine required it, so the is a likely solution.

[jsoldner]

Newer doorbell chimes are digital and need a diode installed. The diode is included with the Ring doorbell and is very easy to install. I would try this first as it is a ten-minute fix if that is the issue. Good luck.

[Zincbemi]

My son had an issue like this and he changed the polarity of the connections. That seemed to work

[Mikeodonnell73]

I have had some small problems with my ring camera and solar cell and Ring is very good in responding to any problems with any of their products. I did have to install a Chime pro in the house because my bell didn't work perfectly with the Ring.

[DonDavidson]

Install a Diode 1N4007

[navcapt831]

We just installed the Ring doorbell and wired it into the existing doorbell. It seems to be working fine except for the constant humming coming from the original door bell casing up on the wall. Does anyone know why it is doing this and how to fix it?

I have no problem with my Ring Doorbell 2. Make sure the diode is installed properly. If you have a transformer to power the doorbell the diode is necessary for proper functioning. Try reversing the wiring of the diode. Good luck.

[mixsonci]

Tried to work with The Ring support, now my regular door bell is destroyed and I will need to get a new one. They are sending me a new Ring but not a new doorbell. Now I need to hire someone to put in a new doorbell which is 9 feet up on the wall and pair it with the Ring, not worth all this trouble, but now I have no doorbell at all. By the time this is done, I'll spend 2 or 3 hundred dollars, what a waste of time and money.

[photo1902]

Tried to work with The Ring support, now my regular door bell is destroyed and I will need to get a new one. They are sending me a new Ring but not a new doorbell. Now I need to hire someone to put in a new doorbell which is 9 feet up on the wall and pair it with the Ring, not worth all this trouble, but now I have no doorbell at all. By the time this is done, I'll spend 2 or 3 hundred dollars, what a waste of time and money.

I'm not exactly sure what the issue is your having. I have a Ring, and have installed them for others, with absolutely no issues. How do you know your existing doorbell is "destroyed"?

[BobnBev]

Tried to work with The Ring support, now my regular door bell is destroyed and I will need to get a new one. They are sending me a new Ring but not a new doorbell. Now I need to hire someone to put in a new doorbell which is 9 feet up on the wall and pair it with the Ring, not worth all this trouble, but now I have no doorbell at all. By the time this is done, I'll spend 2 or 3 hundred dollars, what a waste of time and money.

I got a wireless doorbell from Lowe's, works like a charm.:coolsmiley: I think it was around $49

[seoulbrooks]

If you use ALEXA they can now announce a doorbell ring "someone is at your "front" door" or announce motion at your front door. No doorbell needed.

[bilcon]

I love my Ring doorbell. I was in New Zealand on a ship and my phone jingled at 4:30am. I looked at the video feed and saw my landscapers.What are they doing at my house at 4:30am. Whoops.. I was on New Zealand time.

[perricone60]

We had the same problem with our Nest doorbell. Go into settings, look for chime duration and set it for Off.