Hospital rating

[cwolff]

How is it possible for the Villages regional hospital to have such poor ratings. One star? Three friends said don't ever go there including a doctor and his wife who is a nurse. They appear to be understaffed. The doctor had to insist the nurse read his chart to get his meds on time. This place is a disgrace. How can the Villages allow this to ho on?

[GoPacers]

How is it possible for the Villages regional hospital to have such poor ratings. One star? Three friends said don't ever go there including a doctor and his wife who is a nurse. They appear to be understaffed. The doctor had to insist the nurse read his chart to get his meds on time. This place is a disgrace. How can the Villages allow this to ho on?

The only hospitals within 50 miles of the 32162 zip code with more than a two-star CMS rating do not offer emergency services. The ratings have a lot to do with how the ratings are calculated and demographics. The newer CMS ratings methodology is not kind to hospitals with a large medicaid/medicare population. Readmission rates also contribute to the ratings and our population is older with more chronic issues that are not entirely "curable" which oftentimes leads to additional complications.

Medicare Hospital Compare Results (https://www.medicare.gov/hospitalcompare/results.html#dist=50&loc=32162&lat=28.9121162&lng=-81.986206)

I am not suggesting there isn't room for improvement but it's not like The Villages Regional Hospital is an outlier in this area. The problem is the broader Villages community is underserved. Many hospitals and health networks are "for-profit" and the large medicare population simply is not an attractive market for competition. The community needs more facilities and staff but in order for that to happen there needs to be a sufficiently compelling economic incentive. Like it or not, that's the way our healthcare system works.

Until people stop moving to The Villages due to lagging healthcare facilities and/or poor care the developer is also not likely to take this challenge on alone. The Villages has grown tremendously over the last 15 years and is likely to continue its phenomenal expansion. When is the last time a new hospital was constructed within the community?

[Madelaine Amee]

How is it possible for the Villages regional hospital to have such poor ratings. One star? Three friends said don't ever go there including a doctor and his wife who is a nurse. They appear to be understaffed. The doctor had to insist the nurse read his chart to get his meds on time. This place is a disgrace. How can the Villages allow this to ho on?

I gather from your post that you personally, and probably no one in your family unit has had to use the hospital. Therefore I really feel you have no right to comment or judge the hospital.

Please cite your sources. i.e. Names of the three friends and name of the doctor and his nurse wife. Also need to know the reason the three friends were in the hospital and the reason the doctor and his wife denigrated the hospital.

[Bogie Shooter]

How is it possible for the Villages regional hospital to have such poor ratings. One star? Three friends said don't ever go there including a doctor and his wife who is a nurse. They appear to be understaffed. The doctor had to insist the nurse read his chart to get his meds on time. This place is a disgrace. How can the Villages allow this to ho on?

Do a search, many threads with lots of opinions.
I hope they are all not rehashed on this thread.

[OrangeBlossomBaby]

I gather from your post that you personally, and probably no one in your family unit has had to use the hospital. Therefore I really feel you have no right to comment or judge the hospital.

Please site your sources. i.e. Names of the three friends and name of the doctor and his nurse wife. Also need to know the reason the three friends were in the hospital and the reason the doctor and his wife denigrated the hospital.

Of course this person has a right to express his/her opinion. As for sources, there are a myriad of threads here, and articles in newspapers, and data websites for hospital organizations, explaining that yes - the Villages Regional Hospital has horrible ratings, and why it has horrible ratings.

You can also find many anecdotes right here on this forum, and on those other websites, from people who claim to have had really bad experiences. Are those anecdotes true? I don't know.

But to say this person has no right to express his opinion is myopic and narrowminded, at best. It's like saying that if you were never assaulted with a blunt weapon, then you have no right to express your opinion about assault with a blunt weapon.

[ColdNoMore]

Do a search, many threads with lots of opinions.

I hope they are all not rehashed on this thread.

Why not?

What's wrong with folks "rehashing" previous subjects...if they so choose?

Provided of course...they follow site guidelines/rules.

The great part about TOTV, is that no one forces anyone else...to read or respond to any thread or post. :ohdear:



That even (rightfully) applies, to 'rehashed complaints/griping'...of rehashed subjects. :D

[gatorbill1]

We should all be grateful to have such a caring and professional hospital near TV. Snowbirds put a strain on all facilities here, wonder what rating their northern hospital has?

[NotGolfer]

Everyone has a right to their opinion BUT this is the first post of the OP so one has to wonder the reasonings behind the post. There has been a plethora of comments having to do with TVRH and it's care. But that said, healthcare in this country is changing. You will hear complaints from cities no matter where you live AND you will hear applause as well for the care given. It's all a matter of perspective and experience. I for one, am grateful for TVRH and the fact we do NOT have to travel a long distance. I've been in the ER multiple times and have had two surgeries plus several hospital stays there. The care each time was very good! Just know that everyone should either be their own self advocate or have someone who can do it for them.

[Madelaine Amee]

Everyone has a right to their opinion BUT this is the first post of the OP so one has to wonder the reasonings behind the post. There has been a plethora of comments having to do with TVRH and it's care. But that said, healthcare in this country is changing. You will hear complaints from cities no matter where you live AND you will hear applause as well for the care given. It's all a matter of perspective and experience. I for one, am grateful for TVRH and the fact we do NOT have to travel a long distance. I've been in the ER multiple times and have had two surgeries plus several hospital stays there. The care each time was very good! Just know that everyone should either be their own self advocate or have someone who can do it for them.

Nicely put NotGolfer!

[Fredster]

Everyone has a right to their opinion BUT this is the first post of the OP so one has to wonder the reasonings behind the post. There has been a plethora of comments having to do with TVRH and it's care. But that said, healthcare in this country is changing. You will hear complaints from cities no matter where you live AND you will hear applause as well for the care given. It's all a matter of perspective and experience. I for one, am grateful for TVRH and the fact we do NOT have to travel a long distance. I've been in the ER multiple times and have had two surgeries plus several hospital stays there. The care each time was very good! Just know that everyone should either be their own self advocate or have someone who can do it for them.

I appreciate an opinion, based on actual experiences!:clap2:

[OrangeBlossomBaby]

We should all be grateful to have such a caring and professional hospital near TV. Snowbirds put a strain on all facilities here, wonder what rating their northern hospital has?

We have a lot of hospitals in Connecticut. Here are the ones I checked, because I'm familiar with their names (I only actually use two of them but Connecticut is a very small state and these are all within a 30-minute drive of each other):
Bristol, Middlesex, Griffin, and Milford: 4 out of 5 stars.
Midstate, Central, St. Mary's, and Yale: 3 out of 5 stars.

[Challenger]

Opinions based on hearsay and no understanding of the facts are permitted in a free society. Posts like this do not ,however, serve any useful purpose. Facts , not hearsay, exaggeration, and ignorance are what is needed to improve any less than optimum situation. If one wishes to make such harmful statements , it might be useful to do some real research, first.

[sallybowron]

I have been in TVRH and will not go back. I just got out of Leesburgh Regional after 6 days and will go there again if needed.

[sallybowron]

Are you saying you are not moving? If you are bring one of them here with you. You can go to Ocala to Ocala regional, Munroe Regional or to Taveres to Watermann, Orlando has many fine hospitals also. It is service vs distance. You make the choice.

[sallybowron]

I believe that people with current experience with these hospitals should be considered valid. Otherwise people who just quote others at face value do not allow for any improvement made.

[sallybowron]

First, It is my understanding that the Developer has no control over the medical care anymore, an outside entity controls it. Second, I agree with the previous poster who pointed out their idea of today's healthcare. I just got out of Leesburg and felt it was more than adequate. The medical care in many cities is changing and it is for the better. In order to get the best care make sure you have a health care advocate seeing over your care.

[ColdNoMore]

I have been in TVRH and will not go back. I just got out of Leesburgh Regional after 6 days and will go there again if needed.

I appreciate an opinion...based on actual experiences! :thumbup:

[dewilson58]

Everyone has a right to their opinion BUT this is the first post of the OP so one has to wonder the reasonings behind the post. There has been a plethora of comments having to do with TVRH and it's care. But that said, healthcare in this country is changing. You will hear complaints from cities no matter where you live AND you will hear applause as well for the care given. It's all a matter of perspective and experience. I for one, am grateful for TVRH and the fact we do NOT have to travel a long distance. I've been in the ER multiple times and have had two surgeries plus several hospital stays there. The care each time was very good! Just know that everyone should either be their own self advocate or have someone who can do it for them.




:coolsmiley:

[skip0358]

I have had a major surgery there along with 8 weeks of PT fantastic service. Most recent visit for a stent again no problems. About a month ago made Granddaughter was brought in via Ambulance right into the ER worked on immediately, they stabilized her , called Shands in Ocala and an Ambulance to transport there. The quick action of the Ambulance crew at the scene and the ER saved her life. Yea IF your going there on your own with a unknown ailment or a don't feel well you have 2 choices. 1 pick a different Hospital or 2 be prepared to wait quite some time for treatment. There are other choices near by as everyone has said. To keep bringing up how bad, slow and inadequate this Hospital is serves no purpose. You have a choice of neighboring Hospitals and ERs to go to, nobody forces you to use the Villages Hospital. If you do choose TV then you've been forewarned enough times for sure.

[Madelaine Amee]

I have had a major surgery there along with 8 weeks of PT fantastic service. Most recent visit for a stent again no problems. About a month ago made Granddaughter was brought in via Ambulance right into the ER worked on immediately, they stabilized her , called Shands in Ocala and an Ambulance to transport there. The quick action of the Ambulance crew at the scene and the ER saved her life. Yea IF your going there on your own with a unknown ailment or a don't feel well you have 2 choices. 1 pick a different Hospital or 2 be prepared to wait quite some time for treatment. There are other choices near by as everyone has said. To keep bringing up how bad, slow and inadequate this Hospital is serves no purpose. You have a choice of neighboring Hospitals and ERs to go to, nobody forces you to use the Villages Hospital. If you do choose TV then you've been forewarned enough times for sure.

Your reply to this post is, IMHO, right on target. My husband and I have both had major surgeries at TV and have had excellent results. BUT, we don't do it alone .... we have a primary care doctor who works with (in our opinion) the best specialists in the area; therefore, our treatment and care has always been above and beyond what we expected.

I am angered by people who post that they have heard from a friend that they know about someone who was almost killed in the hospital and the doctor who is married to a nurse etc. etc. etc. If you are going to say something bad about the hospital and the treatment then please give people actual information, not hearsay, so that people can make an educated choice about whether to use this hospital or go elsewhere.

It is time we had a post from the people who are pleased with the care they have received from our hospital.

[gatorbill1]

Albany NY has 2 excellent hospitals, Albany Med and St Peters - ranked 1 and 2 stars only????

[Dan9871]

My wife has been in the Villages Hospital many times for serious health problems. Treatment and staff were very good. Both of us would choose Villages Hospital when there is a choice. Yes, some times there is a long wait to move from the ER to a hospital bed... but that is a problem almost everywhere in the country. The ER is hectic but that is often the case for ER's around the country.

[jojo]

I've posted before on this type of thread that I have volunteered at the Villages Regional Hospital one day a week for the past four years. I talk with patients about their hospital experience and ask if they have any needs. One of my questions is whether there is anything the hospital could do better. Rarely does someone have a suggestion for improving the service on the floors. Well over 90% are positive about their experience. The major problem I hear on the floors is lack of communication with doctors or not knowing when they are coming. That is out of control of the hospital. I've probably talked with 6,000 patients. One couple told me they would like to move in! There are problems with the Emergency Room experience which appears to be mostly dependent on the numbers in ER when they arrive. I took my mother to the hospital four times in the last two years and she was treated well. We did have one longer wait in the ER.

[Nucky]

I know first hand is better so the only experience I have with that is a friend who is 89 that we transported to the Village ER was taken in and treated like he owned the joint. They all knew him and one Nurse said he had Frequent Flyer Miles. He had a favorable outcome.

When we moved here and were trying to make the best decision we could we had the great fortune of making friends with a Hospital Administrator and a Doctor of 35 years who also had his wife in TVRH for a few months. They were very knowledgeable helpful and loved posters on Our Forum They both had no iron in the fire and told me it was a green light as far as using the Hospital. From what I've seen I'm going to bet our lives on it. My wife is having some difficulty and I told the Specialist she saw today that I lined up an appointment at Columbia Presbyterian in NYC. He gently laid out the case for staying local and I'm going to do just that.

I believe every person who had a rough go of it at TVRH. Most of it anyway. It must have been rough waiting so long as some of what I've read especially when you feel like garbage but until it happens to me I'm sticking to the original plan. I'm not going to clog up the emergency room with a hangnail, I'll go to the care place up in Summerfield on 441. Good Luck to all.

[OrangeBlossomBaby]

I know first hand is better so the only experience I have with that is a friend who is 89 that we transported to the Village ER was taken in and treated like he owned the joint. They all knew him and one Nurse said he had Frequent Flyer Miles. He had a favorable outcome.

When we moved here and were trying to make the best decision we could we had the great fortune of making friends with a Hospital Administrator and a Doctor of 35 years who also had his wife in TVRH for a few months. They were very knowledgeable helpful and loved posters on Our Forum They both had no iron in the fire and told me it was a green light as far as using the Hospital. From what I've seen I'm going to bet our lives on it. My wife is having some difficulty and I told the Specialist she saw today that I lined up an appointment at Columbia Presbyterian in NYC. He gently laid out the case for staying local and I'm going to do just that.

I believe every person who had a rough go of it at TVRH. Most of it anyway. It must have been rough waiting so long as some of what I've read especially when you feel like garbage but until it happens to me I'm sticking to the original plan. I'm not going to clog up the emergency room with a hangnail, I'll go to the care place up in Summerfield on 441. Good Luck to all.

I think part of the trouble is, when you -do- have an actual emergency, they can't even do the intake til they wade through all those people with hangnails. Why? Because they don't know those people only have hangnails, til they do the intake. That is my experience with emergency rooms in general. I've been fortunate that the times I truly believed my life was in jeopardy, the waiting room for the ER wasn't busy, or I was ambulanced in.

[cwolff]

So, can the developer publish the poor health ratings to stop people from moving to the Villages. Seems to me that should solve the problem. I don't think so. I have a feeling the developer could help solve the problem. I doubt there is a lack of money.

[OrangeBlossomBaby]

So, can the developer publish the poor health ratings to stop people from moving to the Villages. Seems to me that should solve the problem. I don't think so. I have a feeling the developer could help solve the problem. I doubt there is a lack of money.

The developer doesn't own the hospital. The developer, as I understand it, only owns the property upon which the hospital was built. Also it's not the only hospital in/near The Villages. It's just the closest 24/7 emergency care center to the northeastern part of the Villages and serves both the Villages and surrounding towns.

[gatherer47]

My friend just spent 36 hours in the emergency room waiting for a room-the care was and is fine but with all the expansion in the Villages,what can be done? another hospital is needed in the southern part of the Villages-it seems this problem is simply being ignored

[OrangeBlossomBaby]

My friend just spent 36 hours in the emergency room waiting for a room-the care was and is fine but with all the expansion in the Villages,what can be done? another hospital is needed in the southern part of the Villages-it seems this problem is simply being ignored

There will be a new Emergency Care center over by Wildwood, it's being built. There's also a "bedless" hospital being built at Brownwood.

It's not being ignored, it's just in progress.

[JoMar]

Also an ER going into Trailwinds on 466A and one on 44 across from Brownwood plus continued growth of Urgent Care facilities in the area. You also know that you can't just build a hospital, there are State and Federal regulations, approvals and reams of paperwork that is required along with lots of money. I believe all the hospitals are privately owned so like any business, the owners need a return on their investment. Getting more health facilities just isn't that easy. I'm sure the Developer would love to lease more land but I bet he is so happy that he isn't in the Hospital business here.

[Madelaine Amee]

Also, remember, staffing for these hospitals and ERs. It is hard enough to get excellent doctors to come to the hospital we have without thinking medical people are going to flock to the new establishments.

[Northwoods]

The developer doesn't own the hospital. The developer, as I understand it, only owns the property upon which the hospital was built. Also it's not the only hospital in/near The Villages. It's just the closest 24/7 emergency care center to the northeastern part of the Villages and serves both the Villages and surrounding towns.

Agree... The Developer doesn't own the hospital. I actually emailed the CEO of TVRH and he confirmed that fact.