View Full Version : Do any other pool owners have green water?
tophcfa
07-17-2019, 10:40 AM
I just arrived at our Villages home last night and was highly anticipating a relaxing swim in our pool, which is maintained by T&D pool services. The first thing I noticed when I went into our birdcage was that the pool water was cloudy and has a greenish color to it, WTF? I did not want to get into that water! I called T&D this morning and they told me all the rain we have been having adds so much new untreated water to the pool that the chemicals can't keep up and is causing algae issues throughout the Villages. Really?
This morning I also went to an Estate sale since it was just down the road from us. There was a pool at that house that had crystal clear water! I also checked with a neighbor who has a pool and her water is perfect! I am guessing they both have had the same amount of rain as at our home. Do any other pool owners have this problem or is T&D feeding me an excuse for not properly doing their job? We pay T&D a lot of money to take care of our pool, which they also built. Is it not reasonable to expect the water to be clean and swimable when we arrive at our home?
villagetinker
07-17-2019, 11:26 AM
We use T&D also (for a hot tub), call them back, tell them you want service TODAY, and followup if necessary to clean the water. There is no additional cost for additional service. I have had to do this 3 or 4 times when our hot tub water got cloudy. They should send out a supervisor to determine exactly what is wrong and make corrections. One of the items that may explain the difference is if the other pools were not the same chemistry as yours, salt versus chlorine, we actually use bromine in the hot tub now.
Hope this helps.
NOTE: I have always had very good luck when I needed an additional service call.
JSR22
07-17-2019, 12:20 PM
The water in my chlorine pool is clear but there are acouple of places of geen on the walls at the bottom of the pool.
seoulbrooks
07-17-2019, 12:36 PM
Tell them to come service your pool correctly. Your chlorine level is to low. There are many beautiful, clear pools around that are not turning green because of the rain. Your pump is not turning over enough water (run time) or they are not treating with enough chlorine. I agree with above, tell them to get out and do a proper service. Might want to increase chlorine to higher side with long hot days and increased rain fall.
starflyte1
07-17-2019, 02:20 PM
My pool was green a couple of weeks ago. T&D services it. After they serviced it, it has been crystal clear. Do you live on a golf course? Several years ago my pool turned green. Then they said part of the problem is that chemicals used on the golf course blow into the pool. A few days before this last green, they were going over and over the golf course, making dust. Then the hot weather. And, I now leave the pump on 10 hours a day. Some times chemicals need to be adjusted due to the golf course.
John_W
07-17-2019, 02:23 PM
I owned two different homes with pools in Pensacola and we didn't even have bird cages. Never had any problem and maintained them myself. Get a barrel of raw chlorine and throw in a couple of cups into the water and shock the pool. You should do that every spring anyway. Get an automated chlorinater if there isn't one already installed on your filter. It will looks something like this.
https://images-na.ssl-images-amazon.com/images/I/712X-YdOqgL._SX679_.jpg
Then buy a bucket of chlorine tablets and keep it filled. Buy a test kit, you probably got one with the pool. Backwash your pool filter once a week. Check the skimmer baskets everyday. You can buy a Kreepy Krawler if need for the walls and bottom. Cancel your service with T&D and save money.
Chatbrat
07-17-2019, 03:45 PM
Chhlorine is out of specs--when we lived in NC, we had an indoor lap pool, it was my job to be chemist in chief--temp has a lot to do with "green"-after we left NC---no more pools-she uses the sports pools here--thank God
Also-today there are remote apps, with probes that will tell you how to treat your pool--it ain't rocket science-
karostay
07-17-2019, 03:56 PM
cats away mice will play ...and not do their job...still bill you
JSR22
07-17-2019, 04:01 PM
cats away mice will play ...and not do their job...still bill you
T&D is 100% reliable. They leave a filled out form every week detailing their service. We have been and the multiple forms are there when we return. Their pool people do a great job.
jimmemac
07-17-2019, 04:03 PM
All the above is true, might want to have them check your nitrate level, if it is too high you will have to replace the water, no amount of chlorine will help. Nitrates come from all the fertiizers used around you.
OrangeBlossomBaby
07-17-2019, 06:07 PM
If you have fresh (not salt) water, then you need to shock the pool. Shock is an actual thing, it's a liquid you buy by the gallon in the pool supply store. If your pool is less than 15x15 square and 4 feet deep, then just add one gallon. If it's larger, add another gallon a few hours after you added the first. Turn the water pump on. Let it stay on for at least 24 hours, non-stop. Don't go into the pool for at least 6 hours after applying the last of however much shock you poured in. It's pretty potent stuff and will bleach your swimsuit. For salt water I have no idea, never had a salt water pool.
That'll clear it up. It's caused primarily by temperature. It's algae. Nothing to get alarmed about or blame the pool company for; they can't control the weather. They can fix it for you too, but the above directions is the quick fix to clear it up temporarily. Once it's cleared up it'll still need all the chemical levels checked and adjusted. Might need a little calcium too but let the pool professionals take care of that part for you if you're not comfortable running the tests yourself.
Garywt
07-17-2019, 06:20 PM
Sounds to me like they are failing to show up or failing to increase the chemicals with the rain situation.
JSR22
07-17-2019, 06:42 PM
Sounds to me like they are failing to show up or failing to increase the chemicals with the rain situation.
They always show up never ever miss their schedule. The sudden high heat is causing our pools to have problems. T&D will fix the problem.
jcvdd1
07-17-2019, 07:11 PM
Green cloudy water is death for a pool...
Time to dump and replace both the pool water and the pool service... Good Luck
graciegirl
07-17-2019, 07:28 PM
T&D is 100% reliable. They leave a filled out form every week detailing their service. We have been and the multiple forms are there when we return. Their pool people do a great job.
I agree. Our pool was cloudy after a huge storm this week. Some people get more rain than others. Ours had the most rain I have ever seen it get and the water level went up several inches. But no green water. But we run the pump several hours every day and have it serviced weekly by T and D. We also turned OFF the solar heater. Algae grows in warm, calm water that is not filtered.
JSR22
07-17-2019, 07:33 PM
I agree. Our pool was cloudy after a huge storm this week. Some people get more rain than others. Ours had the most rain I have ever seen it get and the water level went up several inches. But no green water. But we run the pump several hours every day and have it serviced weekly by T and D. We also turned OFF the solar heater. Algae grows in warm, calm water that is not filtered.
Weather changes quickly here but T&D is 100% reliable to fix any problems.
Chi-Town
07-17-2019, 09:52 PM
A photo of the pool water might have been helpful for proper TOTV diagnoses. [emoji328]
Sent from my SM-N960U using Tapatalk
OrangeBlossomBaby
07-17-2019, 10:21 PM
Green cloudy water is death for a pool...
Time to dump and replace both the pool water and the pool service... Good Luck
Nonsense. If the water is turning green and cloudy when it's especially hot and after a rain, then it's most likely just algae. Algae can be very EASILY and inexpensively cleaned up, without having to drain the pool, and it has NOTHING to do with good or bad pool service.
OrangeBlossomBaby
07-17-2019, 10:25 PM
I agree. Our pool was cloudy after a huge storm this week. Some people get more rain than others. Ours had the most rain I have ever seen it get and the water level went up several inches. But no green water. But we run the pump several hours every day and have it serviced weekly by T and D. We also turned OFF the solar heater. Algae grows in warm, calm water that is not filtered.
Agree 100% with you. It kind of makes me wonder how people can have lived to age 55+ without ever having experienced a pool with algae in it at least once up til that point. If you didn't have it in your pool, or your parents didn't own a pool, then a neighbor did. Or a co-worker did. Or a babysitter's mom did.
It's a pretty common problem for the precise reason that it is difficult to prevent 100%. Even if you do all the right things, a 5 degree bump in the temperature, a 20% bump in humidity, and a good couple inches of downpour can set the whole thing green the next morning.
Your advice is spot-on but it still isn't foolproof.
dewilson58
07-17-2019, 10:31 PM
Green cloudy water is death for a pool...
Time to dump and replace both the pool water and the pool service... Good Luck
This is why I love ToTV.............anything can be posted and it's up to the reader to analyze and decide.
So funny.................I love America.
:1rotfl:
karostay
07-18-2019, 07:11 AM
My pool was green a couple of weeks ago. T&D services it. After they serviced it, it has been crystal clear. Do you live on a golf course? Several years ago my pool turned green. Then they said part of the problem is that chemicals used on the golf course blow into the pool. A few days before this last green, they were going over and over the golf course, making dust. Then the hot weather. And, I now leave the pump on 10 hours a day. Some times chemicals need to be adjusted due to the golf course.
Can't stop laughing..
Bogie Shooter
07-18-2019, 07:22 AM
This is why I love ToTV.............anything can be posted and it's up to the reader to analyze and decide.
So funny.................I love America.
:1rotfl:
And some readers are quick to add from their vast warehouse of useable knowledge a 4 paragraph post of rambling...……………
You can stay....
dewilson58
07-18-2019, 07:45 AM
I have found..............if you drop 275 tablets into a pool, the green color will be gone in 24 hours.
Now, unfortunately......the water is blue and looks like a toilet, at our ages......that ain't all bad.
Marathon Man
07-18-2019, 10:29 AM
Um. Excuse me T&D. You know that we are having lots of rain. Why aren't you adjusting the chemicals accordingly?
tophcfa
07-18-2019, 11:28 AM
Update from the OP. Thanks for all the replies. A T&D supervisor came both yesterday and today and will be coming again tomorrow. Problem is almost fixed, will be swimming tomorrow. Chlorine was too low because algae was eating it up. High phosphates were causing algae growth. Pool has been treated to lower phosphates, shocked, algae swept out and filter running non stop. Filter cleaned both days and getting new filter tomorrow. We don't live on a golf course but do abut a preserve that is seriously overgrown and pools near preserves tend to get exposed to more airborne phosphates. Supervisor has been great and admitted that our pool tech dropped the ball and should have been more on top of the situation. The supervisor is going to personally check on our pool monthly going forward.
dewilson58
07-18-2019, 12:51 PM
Update from the OP. Thanks for all the replies. A T&D supervisor came both yesterday and today and will be coming again tomorrow. Problem is almost fixed, will be swimming tomorrow. Chlorine was too low because algae was eating it up. High phosphates were causing algae growth. Pool has been treated to lower phosphates, shocked, algae swept out and filter running non stop. Filter cleaned both days and getting new filter tomorrow. We don't live on a golf course but do abut a preserve that is seriously overgrown and pools near preserves tend to get exposed to more airborne phosphates. Supervisor has been great and admitted that our pool tech dropped the ball and should have been more on top of the situation. The supervisor is going to personally check on our pool monthly going forward.
Don't forget your arm floaties!!!
CFrance
07-18-2019, 02:37 PM
I have found..............if you drop 275 tablets into a pool, the green color will be gone in 24 hours.
Now, unfortunately......the water is blue and looks like a toilet, at our ages......that ain't all bad.
Don't blue and yellow make green?
New Englander
07-18-2019, 04:00 PM
Update from the OP. Thanks for all the replies. A T&D supervisor came both yesterday and today and will be coming again tomorrow. Problem is almost fixed, will be swimming tomorrow. Chlorine was too low because algae was eating it up. High phosphates were causing algae growth. Pool has been treated to lower phosphates, shocked, algae swept out and filter running non stop. Filter cleaned both days and getting new filter tomorrow. We don't live on a golf course but do abut a preserve that is seriously overgrown and pools near preserves tend to get exposed to more airborne phosphates. Supervisor has been great and admitted that our pool tech dropped the ball and should have been more on top of the situation. The supervisor is going to personally check on our pool monthly going forward.
You can bet the supervisor had a good talk with the tech. I doubt you'll have this problem again. T&D has an excellent reputation.
JSR22
07-18-2019, 04:08 PM
The heat the past week and the amount of rain cause algae in my pool. T&D came today and everything was cleared. The techs come once a week. With high temps and heavy rain algae can form in a couple of days. We have not had algae since August 2018.
NECHFalcon68
07-20-2019, 06:58 AM
Update from the OP. Thanks for all the replies. A T&D supervisor came both yesterday and today and will be coming again tomorrow. Problem is almost fixed, will be swimming tomorrow. Chlorine was too low because algae was eating it up. High phosphates were causing algae growth. Pool has been treated to lower phosphates, shocked, algae swept out and filter running non stop. Filter cleaned both days and getting new filter tomorrow. We don't live on a golf course but do abut a preserve that is seriously overgrown and pools near preserves tend to get exposed to more airborne phosphates. Supervisor has been great and admitted that our pool tech dropped the ball and should have been more on top of the situation. The supervisor is going to personally check on our pool monthly going forward.
Same problem we had a few years back. Drained the pool twice over a two month period.
Something about an imbalance in the chemicals that can't be fixed by adding more chems.
Filter change/cleaning is also a key once the pool is treated for algae. And T&D offered to reimburse me for the water...I was just happy to get it "cleared" up.
OrangeBlossomBaby
07-20-2019, 08:38 AM
Same problem we had a few years back. Drained the pool twice over a two month period.
Something about an imbalance in the chemicals that can't be fixed by adding more chems.
Filter change/cleaning is also a key once the pool is treated for algae. And T&D offered to reimburse me for the water...I was just happy to get it "cleared" up.
It happened to us every season up in the north. We usually get a week of wild temp and humidity fluctuations in the summer. Combine with maple trees that branch out high over the pool, and that's a recipe for algae.
Went to the pool store with a sample of the water, bought the recommended treatments with step-by-step instructions, followed them to the letter, and 48 hours later our pool was crystal clear again. The actual process that WE had to do, our part of the work, took less than an hour over that 2 day period. The chemicals, water pump, and filter did the rest.
For us, "heat wave = green pool." It's just a part of life up here and it's a LOT cheaper to clean it ourselves than to pay someone else to do it for us. Plus, using those measuring cups and eye droppers and stuff is kind of fun, like a science experiment.
villagetinker
07-20-2019, 09:17 AM
OP, thanks for the update.
valuemkt
07-20-2019, 04:22 PM
sweet memories of my gorgeous and expensive to maintain pool in Atlanta.. the heat wave .. thank goodness for 90 plus amenity supported pools in The Villages !!
Bogie Shooter
07-20-2019, 04:42 PM
I maintain my pool.....no green water.
CWGUY
07-20-2019, 04:55 PM
I maintain my pool.....no green water.
:icon_wink: Not even on March 14th.?
retiredguy123
07-20-2019, 04:59 PM
:icon_wink: Not even on March 14th.?
Did you mean March 17?
Bogie Shooter
07-20-2019, 05:37 PM
I maintain my pool.....no green water.
:icon_wink: Not even on March 14th.?
Did you mean March 17?
Now who has bee enjoying Happy Hour?:wine::beer3:
CWGUY
07-20-2019, 11:54 PM
Now who has bee enjoying Happy Hour?:wine::beer3:
:oops::beer3:
Olena
07-22-2019, 06:06 AM
Change your pool maintenance company. We have crystal clear water in our pool.
champion6
07-22-2019, 07:19 AM
Change your pool maintenance company. We have crystal clear water in our pool.Which company do you use? How much do you pay?
mikeritz53
07-22-2019, 07:20 AM
The combination of Hot Sunny Days and a lot of Rain will do that. I manage 40 Rentals in The Villages and 11 have Pools, it happens. Easy fix for them to come out and shock the Pool. You can actually go to Home Depot/Lowes/Ace Hardware and buy Shock and do it. Clears up pretty quick.
Tinamc
07-22-2019, 07:22 AM
If this were true wouldn’t all the Village pools also be green? They are blue and clear!
dennisgavin
07-22-2019, 07:33 AM
SUmmer heat and rain play havoc with the chem levels. yOU CAN ALWAYS EMPTY A BOX OF BAKING SODA INO THE POOL. tHAT WILL USUALLY CLEAR TINGS UP VERY QUICKLY.
barnard2204
07-22-2019, 07:38 AM
Get a new pool company. I fired t&d. At best they spend 15 minutes and never use the proper chemistery for the pool.
candl
07-22-2019, 07:44 AM
Use Tri City pools
They compensate for this No problems
jammaiora
07-22-2019, 07:47 AM
TD is correct on the issue of increased rain but, in my opinion, they are not maintaining your pool properly. I have a 10,000 gallon, salt water, pool, that I maintain with test strips and occasional trips to Pinch a Penny with water samples for them to test and recommend the chemicals to add. I have never had such a problem in over ten years of maintaining the pool.
candl
07-22-2019, 07:54 AM
T&D is a large company maybe your tech needs retraining
bouwie2
07-22-2019, 07:59 AM
No problem...have T&D drain your pool, slight treatment to the Walls & floor of pool, fill it back up with fresh water FROM YOUR HOSE!!!!
DO NOT, I REPEAT, DO NOT PAY $700+ for water to be delivered...the water refill from your hose will cost you about $70-90 on your water bill...good luck👍🏻
Newbeginnings
07-22-2019, 08:17 AM
I owned two different homes with pools in Pensacola and we didn't even have bird cages. Never had any problem and maintained them myself. Get a barrel of raw chlorine and throw in a couple of cups into the water and shock the pool. You should do that every spring anyway. Get an automated chlorinater if there isn't one already installed on your filter. It will looks something like this.
https://images-na.ssl-images-amazon.com/images/I/712X-YdOqgL._SX679_.jpg
Then buy a bucket of chlorine tablets and keep it filled. Buy a test kit, you probably got one with the pool. Backwash your pool filter once a week. Check the
skimmer baskets everyday. You can buy a Kreepy Krawler if need for the walls and bottom. Cancel your service with T&D and save money.
I agree, we maintain our pool and we have no issues. We had hired a pool maintenance company when we finished our pool construction. I verified the pool chemical levels before the guy showed up, just to see how he was going to take care of it, well, he let the PH go when it should have been adjusted, same with all the other levels, when I asked him about he blew me off and said it was fine, and he skipped vacuuming and brushing on many occasions, when he thought we were not home, needless tot say we fired the company. We have a salt water pool with a chlorinator and automatic Muriatic acid dispenser, very easy to maintain. You can take a water sample to the T&D pool store and they will check it for free, I take a sample once a month, just to verify that my readings are the same as there analyzer, and it's been spot on. I do check the chemicals 2-3 times a week, mainly PH and Chlorine, with test strips and also a liquid pool sample kit from Amazon. I check the other chemicals about twice a month, our water is crystal clear. I also enjoy doing the chemistry, my husband does the brushing and vacuuming and changing the filters cleaning the baskets. We went on vacation for a week and let it go, came back everything was fine. We are here full time, if your a snowbird then you have to rely on a pool company, I guess if i had to hire one I'd go with T&D, but I would educate myself on pool chemistry and check in-between.
mgk0716
07-22-2019, 08:57 AM
We use T & D also, but have never had an issue. Our pool is always pristine and we live here year around. They come once a week, scrub the tiles, vacuum it, check all the chemical levels, etc. We do have a salt water pool, and what a great decision that was. Never have to mess with chlorine as with a salt water pool, an electronic cell in the pump creates it as needed, it rarely fluctuates except with huge rainfall amounts. I know some people use bi-weekly or even monthly service to cut costs, but this can allow issues to spiral out of control under certain circumstances.
Milkey
07-22-2019, 09:47 AM
Switch......We use Sparkling Waters Pool and Spa. They service our pool each week. Crystal clear water, always clean!
emb2458
07-22-2019, 09:57 AM
Baking Soda will usually do the trick. Buy big bags at Sam's. Depends on size of pool as to how much. Dissolve in warm water in a bucket and pour in pool.
psoccermom
07-22-2019, 10:27 AM
Test the water. If the chlorine is where it should be then you have yellow algae which needs different chemicals. We had this problem a couple of times.
rrb48310
07-22-2019, 02:01 PM
I have found..............if you drop 275 tablets into a pool, the green color will be gone in 24 hours.
Now, unfortunately......the water is blue and looks like a toilet, at our ages......that ain't all bad.
Or you could just have Saint a Patrick's Day party early and only have to buy the die for the green beer. :)
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