Credit card fraud

[jojo]

I am aware that many of us have suffered having our credit card compromised. Mine was used for a purchase over $850 at the Walmart in Summerfield on Monday. My credit card company notified me that they had declined a second attempted charge of $420. They have already removed the first charge. However, I thought being a good citizen, that I would go to Walmart the day after these charges occurred so that perhaps they could produce some additional evidence. The manager seemed concerned but did not follow up with me. I also stopped by the Sheriff's office on 466 just to let them know in case there's a pattern. I didn't file a report but again wanted to alert them but there was little interest. Is there no hope for catching these folks?

[retiredguy123]

They really don't care about catching these people. The cost of credit card fraud is built in to the cost they charge customers and merchants. But, as long as it was a credit card, not a debit card, the bank is required to remove the charges from your account by Federal law. I have an alert set up for all financial accounts that will send me an email immediately whenever there is a transaction that exceeds 5 dollars. So, I would know as soon as my card was compromised. If banks really wanted to prevent fraud, they would put a photo on your credit card and/or use fingerprint or eye scans to identify the account owner.

[dewilson58]

Why go to Walmart.


Local peeps don't care.............it's a cost of doing business and they have a budget for it.


Good thing..............it didn't cost you.

[Carla B]

They really don't care about catching these people. The cost of credit card fraud is built in to the cost they charge customers and merchants. But, as long as it was a credit card, not a debit card, the bank is required to remove the charges from your account by Federal law. I have an alert set up for all financial accounts that will send me an email immediately whenever there is a transaction that exceeds 5 dollars. So, I would know as soon as my card was compromised. If banks really wanted to prevent fraud, they would put a photo on your credit card and/or use fingerprint or eye scans to identify the account owner.

Apparently, in many cases, it is internet fraud originating in Eastern Europe, Russia, and other countries. How would they catch them? Only once did the credit card company call and say it was a real person who attempted to charge $600+ at Marshall's in South FL.

[TommyT]

The consumer pays with higher prices on goods and services from the business!!!

So WE suffer !!!

[Boomer]

We have our credit card companies set up to send a text when a charge is made. One evening Mr. Boomer came home from a meeting and said, “Did you buy a membership in something called Tinder?”

After I stopped laughing, I explained to him what Tinder is.

Because of that instant text message, we ruined whoever’s good times with Tinder by calling Am Ex immediately.

I am not surprised there was little interest in tracking down the thieves. Sometimes, if it is an inside job, an employee might get caught. But otherwise, I think most credit card fraud is not pursued. The crime is rampant and the victim is covered when the charges are dismissed so I think time-wise, it has to move way down the list of things law enforcement has to take care of.

It is aggravating I know. I will never figure out how whoever took mine got it. But, at least, that text message with notification got it shut down fast.

[Spoiler]

I went credit only back in ‘98. Certainly pay the balance off each month as to not incur interest charges. I get a great deal of cash back in this fashion.

I have put many major expense on cards over the years. College tuitions, funerals, major deposits on new cars, etc...

Of course with this comes many CC compromises. I believe I have had 8 now. Once was a charge on a replaced card that occurred before I even opened the envelope in which the card was mailed to me in.

Apparently there are many scammers in the world that steal numbers in some manner and they do it full time. I doubt any ever get caught.

It’s a shame because retailers just raise the prices on all of their goods to cover this loss they suffer. Walmart being the main victim worldwide. Thus, the consumers, all pay for it.

Certainly a better system should be instilled to avoid this, but it might interfere with the convenience in using them. It would be fine to me, but some people may not like that either.

[retiredguy123]

I never allow anyone to take my credit card out of my sight. So, I only use cash in restaurants. All it takes is for a restaurant employee to snap a cell phone photo of your card, and they are on a spending spree.

[JoMar]

Electronic Wallet, CC scanners brought to your table at checkout, paypal are all helping.....more is needed.

[retiredguy123]

Electronic Wallet, CC scanners brought to your table at checkout, paypal are all helping.....more is needed.
I agree, except for paypal. If you use paypal, you give up your Federal protection rights to dispute a credit card charge. Paypal is a middleman between the merchant and you. So, once you pay money to paypal, even with a credit card, you cannot dispute the charge based on non-performance by the merchant. I never use paypal for that reason.

[CFrance]

I agree, except for paypal. If you use paypal, you give up your Federal protection rights to dispute a credit card charge. Paypal is a middleman between the merchant and you. So, once you pay money to paypal, even with a credit card, you cannot dispute the charge based on non-performance by the merchant. I never use paypal for that reason.
I'm going to sound redundant, but I'm asking anyway. For instance: My niece asked me to sponsor her two kids in a danceathon to raise money for a music teacher and field trips for her kids' school. The link was through paypal, and I used my visa. does that mean if there is a problem (school overcharging or being hacked, etc.,) I cannot go back to Visa for restitution? Doesn't paypal have some level of protection? I thought they did, or used to.

[Velvet]

PayPal has a Resolution process for disputing a claim:

“If you've tried working with your seller, but still need to file a dispute, here's how:

Go to the Resolution Center.
Click Report a Problem.
Select the reason for your case and click Continue.
*The Resolution Center is not currently available on the PayPal mobile app.

What's Next?

You have 20 days from the date you opened the dispute to resolve it with your seller. If your seller isn't responding or you can't come to a resolution, you can escalate the dispute to a claim. If you escalate your dispute, PayPal will review it and decide the outcome. If we need additional information from you, or need you to take action, we will email you. You can check the status of your dispute at any time in the Resolution Center.”


However, PayPal wanted my banking information several years ago and I do not deal with them myself because of that.

[l2ridehd]

Most places I travel in the world, all the restaurants bring a tablet type device to your table if you pay by credit card. Almost no place in the US does this. This makes no sense. This step alone would prevent a lot of credit card fraud.

It's like escalators. Everywhere else in the world they start up when you step on and stop when no one is on them. Here they run 24 X 7. Again makes no sense. The technology to do this is simple and cheap and it saves electricity.

[mjb543]

Wow! We had this happen too. Someone made a $1600 purchase from Apple. Because of a phone number they used for verification we know exactly where the thief stole the number...at one of the Villages country clubs 6 months ago.

[retiredguy123]

I'm going to sound redundant, but I'm asking anyway. For instance: My niece asked me to sponsor her two kids in a danceathon to raise money for a music teacher and field trips for her kids' school. The link was through paypal, and I used my visa. does that mean if there is a problem (school overcharging or being hacked, etc.,) I cannot go back to Visa for restitution? Doesn't paypal have some level of protection? I thought they did, or used to.
Yes, paypal has there own, private resolution process, that may satisfy you if you have a problem. But, my point is that, by paying paypal using a Visa card, the only issue you can raise with your bank and Visa is whether or not paypal actually paid the money to the school. On the other hand, had you paid the school directly with a Visa, then you could dispute the charge with your bank within 60 days, and then, the bank would be required to immediately credit your Visa account and conduct an impartial investigation of the issue directly with the school. This process is mandated by Federal banking laws. I believe that some merchants use paypal as a credit card middleman because they do not want to follow the Federal banking dispute resolution process.

[Kathe]

I had my wallet, with many credit cards and ID, taken. Within minutes they had used my credit cards to charge about $1,000. Shortly after they spent hundreds at Victoria Secret in ORLANDO. Lady Lake Police investigated, it was in that county. A few weeks after the police called me to identify some pictures. A ring of 3, or many more, were operating a human trafficking ring. They said they would be in prison for a LONG time. Nothing to do with my wallet but I was satisfied they got their due.

[DReifinger]

That happened to us a few years ago. Sad to see it is happening again.

[jojo]

The deputy in the sheriff's office hypothesized that it was a gas station skimmer device. I mostly use the gas stations on 466a.

[Jerseyskirt]

We had this happen a couple weeks ago. We had just arrived in town and I used my travel credit card that had not been used in over 6 months. Our waiter took a very long time cashing out the bill. The next morning I got a credit card fraud alert, someone tried using the card online. thankfully the charges were declined by the card company. We called the restaurant to let them know about it, and they basically blew us off. We didnt specifically accuse anyone, but explained we had not used the card in months and we only use it when we travel and the restaurant was the only place we had used the card so far.

[graciegirl]

I agree, except for paypal. If you use paypal, you give up your Federal protection rights to dispute a credit card charge. Paypal is a middleman between the merchant and you. So, once you pay money to paypal, even with a credit card, you cannot dispute the charge based on non-performance by the merchant. I never use paypal for that reason.

I have never ever heard that. Are you sure???

[John_W]

In 2011 I purchased an item on eBay for $33 and paid with Paypal. After I got the email, about 5 minutes later, I realized I had not updated our address and the item would go to Maryland where we lived before, we had just moved to TV and this was the first item I had purchased after moving.

I immediately emailed the seller and told them the mistake and asked if they could cancel the order. I also gave them my correct address and went to eBay and Paypal and corrected my address. The seller emailed back that the item was already in shipping and could not be cancelled or the address changed.

I kept track of the shipping status and saw that the item was not actually shipped for five days and about ten days later when it was shown as delivered I made a claim with Paypal with all the facts. Paypal denied my claim.

A week later I filed a claim with Discover card and about a month later I was credited $33 by Discover. So Paypal is not the end-all that some might think.

[villagetinker]

Also, when you use paypal, a unique number is generated for that sale only, so if it is captured, it can not be used again. I had a paypal account years ago, and forgot to reactivate it when we moved here. I am going to look into this again. The way I had this setup was a direct debit from a checking account, however, I keep the balance on this account fairly low, so if paypal was hacked my loss was limited to the balance in the account, and any charge above that should not go through. I will have to see if the same rules are still in place.

[edlynette@cs.com]

I am aware that many of us have suffered having our credit card compromised. Mine was used for a purchase over $850 at the Walmart in Summerfield on Monday. My credit card company notified me that they had declined a second attempted charge of $420. They have already removed the first charge. However, I thought being a good citizen, that I would go to Walmart the day after these charges occurred so that perhaps they could produce some additional evidence. The manager seemed concerned but did not follow up with me. I also stopped by the Sheriff's office on 466 just to let them know in case there's a pattern. I didn't file a report but again wanted to alert them but there was little interest. Is there no hope for catching these folks?


Merchants are not incented to catch these guys

They could actually care less

My card says ask for ID and they rarely do

One month I signed every charge "Micevery charge went through without question

You just need to get a new car to move on

[retiredguy123]

I have never ever heard that. Are you sure???
If you use a credit card to pay for something through paypal, then the only transaction subject to the Federal dispute process is your payment to paypal and their obligation to transfer money to the merchant. So, if the merchant doesn't perform, your only recourse is to use paypal's private resolution process, or, as mentioned in Post 21, your bank "may" credit your account. But, neither of these resolution processes are required by Federal law. I am skeptical of any merchant who will not accept a direct credit card payment, because I think some of them are just trying to avoid the Federal dispute process.

[edlynette@cs.com]

I am aware that many of us have suffered having our credit card compromised. Mine was used for a purchase over $850 at the Walmart in Summerfield on Monday. My credit card company notified me that they had declined a second attempted charge of $420. They have already removed the first charge. However, I thought being a good citizen, that I would go to Walmart the day after these charges occurred so that perhaps they could produce some additional evidence. The manager seemed concerned but did not follow up with me. I also stopped by the Sheriff's office on 466 just to let them know in case there's a pattern. I didn't file a report but again wanted to alert them but there was little interest. Is there no hope for catching these folks?


Merchants are not incented to catch these guys

They could actually care less

My card says ask for ID and they rarely do

One month I signed every charge "Mickey Mouse and every charge went through without question

You just need to get a new car to move on

[renpan]

Never reply to emails from your credit card companies banks, etc. I have received several alerts with supposedly the logo from the credit card companies and bank which I thought was odd so I called the companies. NO SUCH ALERT CAME FROM ANY OF THE COMPANIES. i WAS ADVISED TO SEND THE EMAILS TO THEIR RESPECTIVE FRAUD DEPTS.

[CFrance]

Merchants are not incented to catch these guys

They could actually care less

My card says ask for ID and they rarely do

One month I signed every charge "Micevery charge went through without question

You just need to get a new car to move on
:what:

[renpan]

Never reply to emails from your credit card companies banks, etc. I have received several alerts with supposedly the logo from the credit card companies and bank which I thought was odd so I called the companies. NO SUCH ALERT CAME FROM ANY OF THE COMPANIES. i WAS ADVISED TO SEND THE EMAILS TO THEIR RESPECTIVE FRAUD DEPTS.

[egiessler]

What really stinks is when you have automatic withdrawals and have to change all those transactions. What I have done is get a second card which is only used for automatic withdrawals, ie, monthly bills. The second card is keep in a safe and never is used otherwise. Is saves a lot of time when the first card gets compromised.

Cape Cod escapee

[OrangeBlossomBaby]

1. If you receive an alert from a credit card company that you have an account with (some people have notifications set up JUST for the purpose), then do not hit the "reply" button. Instead, get out of that messaging system, and call your bank directly to verify that the alert was legit.

2. The Villages REALLY needs to catch up with technology if you sincerely want to protect each other from credit card fraud. Almost every store I shop in doesn't use google pay or apple pay, and most also don't accept Samsung pay either. If you want to pay by credit card you MUST either chip or swipe your card. That means anyone who was there before you, can rig the machine to duplicate your credit card information if they intended to commit a criminal act.

Virtual pay (google pay, apple pay, samsung pay, etc) is much more secure, and you never have to pull your actual card out of your wallet. Even better, anyone standing over your shoulder will see a "virtual card number" that you can use for verification purposes, but it is not your actual credit card number. So they can't get your credit card number that way either.

It's annoying that I have this feature on my 4-year-old phone, and that all these virtual pay apps have been around since 2013, and the Villages merchants and even some of the supermarkets can't accommodate them yet.

[rothbear]

I agree, except for paypal. If you use paypal, you give up your Federal protection rights to dispute a credit card charge. Paypal is a middleman between the merchant and you. So, once you pay money to paypal, even with a credit card, you cannot dispute the charge based on non-performance by the merchant. I never use paypal for that reason.

Wow...…..I didn't realize that. Now I know why I had a problem with an auto-renew from Norton through Paypal that I didn't authorize. AmEx put a hold on it but it was released the next day for payment. Now I understand why. Luckily I called Norton and after a long "discussion" with an offshore CS person I did get the charge reversed.

Our waiter took a very long time cashing out the bill. The next morning I got a credit card fraud alert, someone tried using the card online. thankfully the charges were declined by the card company. Had this happen at an Outback once in NC. Woman took way too long to return with our card. For some reason I had decided to use a card we rarely use, so I knew where it happened. Around Christmas time about 10 years ago and all of a sudden I started getting charges from stores at the Mall of America in MN. I agree about having the card reader at the table. I'm so glad to see them at Olive Garden and Applebee's, at least.

A week later I filed a claim with Discover card and about a month later I was credited $33 by Discover. So Paypal is not the end-all that some might think.

Good to know. But it is a royal pain to have to deal with TWO companies. I also have all three of my CCs set up to send me texts when something is charged so knew about the Norton charge right away. I called AmEx ASAP but didn't go through Paypal. Not sure I will use them as often as I have in the past unless it is a store that I have never used before that I don't want them to have my info. But at least I know about their policies. Unfortunately Paypal is rather notorious about denying claims. All they want is their money. Just ask any ebay seller who has had a fraudulent claim from a seller who is pulling a scam.

One bad thing we have found about the texts for a charge is that hubby can't buy me any presents without me finding out! So now he has to use our daughter, who he calls his "shopper elf". She buys what he wants and then we pay her back.

[OhioBuckeye]

Maybe I’m just lucky or I bank at a good bank. I’ve had my credit compromised when someone was trying to use it when I was trying to use it at the same time where I lived so whoever was trying to use it in another state, red flags popped up where ever it trying to be used. My bank stopped it before this person even got there merchandise. Then my bank called me or emailed me & told me what happened & they said this credit card was no good & they gave me a new one. My best defense is when we go on vacation out of state I always call my bank & give them all the details. Credit cards aren’t fool proof. You would think with all the technology we have, you would think credit cards could be made absolutely fool proof.

[BCKING]

In the UK and Canada, the servers in the restaurants and elsewhere bring a machine to your table every time so your card is never out of sight. No reason why it can’t be done in the US. HK

[manaboutown]

It seems every year I have fraud attempted on one or two of my cards. Fortunately the issuers usually spot it and notify me.

[OrangeBlossomBaby]

In the UK and Canada, the servers in the restaurants and elsewhere bring a machine to your table every time so your card is never out of sight. No reason why it can’t be done in the US. HK

The problem isn't your card. It's the machine you're swiping it into. Those machines can be rigged with skimmers that collect your CC info - and then that info passed to criminals who use the info to buy things online, or even duplicate the card and use the fraudulent copy in stores.

That's why virtual cards are so much more secure. The card info is in "virtual space" and the only way to access it is with your fingerprint or facial recognition technology on your cell phone.

[retiredguy123]

In the UK and Canada, the servers in the restaurants and elsewhere bring a machine to your table every time so your card is never out of sight. No reason why it can’t be done in the US. HK
I agree. I think the banks should require restaurants and other merchants to bring a machine to the table, or allow the customer to swipe or wave their card at the machine themselves. The way it works now, any employee can snap a photo of your card when they take it into the back room. They don't even need a skimmer. Banks could stop this immediately.

[NavyVet]

I learned some good tips here today. I've never used PayPal, never will. Just don't trust it. We tend to put everything on one card because the reward points are so good. Have been compromised a few times over the years but our bank CC company is very on top of any suspicious activity. We also track every day on line. The other good thing they do is it's one account, but each card has its own different number. We split all the recurring monthly payment vendors 50-50, so if one of us is compromised and has to get a new card/number, at least we only have to update half the list. Still a hassle, but changing 10-15 vendors is better than 20-30.
I like the idea of using a separate card just for restaurants; will probably start using the back-up card for that.

[Holland114]

I use my debit card all the time, PayPal once a month or so. n my charge card at Christmas only !
But. —- I have a lot to think about now. Didn’t think about the debit card not being as secured from my bank. And same with pay pal! I totally see your point! Thank you. Also. I agree 💯 % on the card shouldn’t leave our table ! Or hands. I am going to use cash a bit more n think about all of this info. Thank you all so much ! :bigbow: Merry Christmas and happy New Yr 2020🇺🇸🇺🇸🇺🇸

[BeauJangles]

JFYI, the Olive Garden here has the machine on the table. it is great!

[asianthree]

Only carry America Express, they care. Will call u, send text or email when a charge does not fit profile

[CFrance]

Only carry America Express, they care. Will call u, send text or email when a charge does not fit profile
I use both. Visa does the same thing. I have had difficulty in the past with Amex helping me on a bum charge. Capital One Visa has been exceptional in detecting fraud.


Amex is not accepted very much out of the country, especially in small shops and big grocery stores.

[Velvet]

Only carry America Express, they care. Will call u, send text or email when a charge does not fit profile

My impression is when credit card companies take precautions against fraud they are protecting themselves mainly. They need to reimburse you if you notify them in time of unauthorized charges so it is they who are out the money not the card holder.

[Chatbrat]

I never use a credit card @gas stations when I travel, the only gas station I use a credit card @ is Sam's, I use the Shell gas cards that we accumulate @ Publix for out of area travel--gas stations along interstates, are known to have skimmers

[stadalberts]

Exactly!

[PugMom]

I am aware that many of us have suffered having our credit card compromised. Mine was used for a purchase over $850 at the Walmart in Summerfield on Monday. My credit card company notified me that they had declined a second attempted charge of $420. They have already removed the first charge. However, I thought being a good citizen, that I would go to Walmart the day after these charges occurred so that perhaps they could produce some additional evidence. The manager seemed concerned but did not follow up with me. I also stopped by the Sheriff's office on 466 just to let them know in case there's a pattern. I didn't file a report but again wanted to alert them but there was little interest. Is there no hope for catching these folks?
dittos. the police told me to file a report, no matter what, because it keeps a file going on the activity. in my case, i actually phoned a rep of the vendor, told them my situation & they gave me all the info re: the purchase, including name of the person the items were delivered to, & location. was some person from rhode island. i gave the cops that info, they were glad to get it.

[jcvdd1]

What ever happened in using cash ???

[kathyspear]

Like most of you, I have had a card hacked at least once a year. What a pain when you have that card set up with various vendors and they have to change your account number. After reading about the security features of Apple Card I decided to get one. We'll see how that goes ...

kathy

[tophcfa]

I would rather have someone break into my home and try to steal my stuff than some faceless whimp sitting at a computer somewhere. At least then I have a chance to confront the thief face to face. Cyber crime really gets my goat.