No PBS Channels on Comcast

[Buckeyephan]

We have lost all the PBS channels on on our Comcast feed. This happens on all four of our boxes. Spent an hour with tech support troubleshooting so now a tech is coming out on Friday. Anyone else having this problem?

[missyomama]

Local PBS station in Orlando WUCF is installing a new antenna. Check their website for daily updates.

[blueash]

The loss of PBS signals is not just you. As above noted the station itself is out of service. What is really shocking is that Comcast apparently does not know it and is wasting your time and the service tech by coming to your house.

[Bogie Shooter]

Tech was here at 10:00 to tell me just what has been posted.
Waste of time for a lot of people.

[missyomama]

Local PBS station in Orlando WUCF is installing a new antenna. Check their website for daily updates.

[Carla B]

Thanks for the info. Wondered why we haven't been able to pick them up on our antenna.

[Buckeyephan]

Thanks. That time on the phone with Comcast is an hour of my life I’ll never get back. Ridiculous they didn’t know the answer since the first agent I talked to said I wasn’t the first to call about the problem this week.

[JoMar]

I have Spectrum....WUCF still here. Hmmmmm?

[SouthOfTheBorder]

I have Spectrum....WUCF still here. Hmmmmm?

Me too....

Don

[Jeanette.U]

You will see a hefty charge on your next Comcast bill for that service call too

[Dave2000]

Comcast also has removed TCM from their line-up, cable co. seem to do this all the time.

[Dave2000]

I wish we had spectrum north of 466A,

[jandr]

We have lost all the PBS channels on on our Comcast feed. This happens on all four of our boxes. Spent an hour with tech support troubleshooting so now a tech is coming out on Friday. Anyone else having this problem?


I spent over 30 minutes on the phone with a DirecTV rep who checked "her resources" and couldn't tell me a reason, or when it would be remedied.

[Bill1701]

The loss of PBS signals is not just you. As above noted the station itself is out of service. What is really shocking is that Comcast apparently does not know it and is wasting your time and the service tech by coming to your house.

And they still have all the programs listed in their guide. They should at least take those off and say 'off the air.'

[CWGUY]

I spent over 30 minutes on the phone with a DirecTV rep who checked "her resources" and couldn't tell me a reason, or when it would be remedied.

:icon_wink: Less than 30 seconds online and found the reason. :)

[babiaszc]

Yes. Dont like it. This is at least 4 days now. I guess ld better call.

[champion6]

It's been stated multiple times ... check the WUCF website. It is being updated daily with information showing the progress of the project.
WUCF (https://www.wucf.org/plan-to-rescan/)

[Bogie Shooter]

Yes. Dont like it. This is at least 4 days now. I guess ld better call.

Call who, about what?

[Barbara 3489]

Yes. Comcast tech said we don’t need a new box. You will be charged for box. Call 855-761-8885. They gave me the correct answer.

[Chi-Town]

It's been stated multiple times ... check the WUCF website. It is being updated daily with information showing the progress of the project.
WUCF (https://www.wucf.org/plan-to-rescan/)

The link you attached answers all including Spectrum and Comcast. Thanks.

[NotGolfer]

We have directv and haven't had it for nearly a week. Thought I saw somewhere that they're putting in a new tower (PBS station) due to weather. NOT sure if that's correct or not.

[champion6]

Oh, darn. Nothing remains to talk about:
Status Updates --
Thursday, Jan. 23 - 4:45 p.m.: WUCF has returned! You should now be able to receive WUCF in Central Florida.

[CWGUY]

We have directv and haven't had it for nearly a week. Thought I saw somewhere that they're putting in a new tower (PBS station) due to weather. NOT sure if that's correct or not.

:icon_wink: No it's not correct..... I think I read someplace the work was finished and WUCF has returned! :1rotfl:

[Carlsondm]

Where? And what type of antenna?

[stadry]

surprised so many interested enough to watch

[Catsitterc]

Comcast has no idea what is going on with pbs but I heard about the antenna yesterday mom tried the station for pbs and it was back on. Can’t believe that Comcast or ixfinity had no clue 🤔

[dillywho]

surprised so many interested enough to watch

Good programming.

[Bogie Shooter]

Where? And what type of antenna?

From several earlier posts...…………………..
WUCF | Plan to Rescan (https://www.wucf.org/plan-to-rescan/)

[ProfessorDave]

It is back on- as of around 10 pm last night.

[JohnTOTV]

You need to rescan your unit (tv) in order to receive the new signals from PBS. Only takes a minute or two - check the PBS site for instructions or just Google your tv model number and check for scanning instructions.

[Juliebythesea]

I spent 45 minutes on the phone with comcast NOT ONE PERSON knew PBS was off line for a few days
The tech came to my house and said it was my wiring!!!!! PBS is back on no electrician necessary 🤯🤯🤯🤯

[gb1944]

A tech told me that comcast has been having technical issues with PBS. It seems that the FCC is having PBS change frequencies and it is causing disruptions with the service.

[Rjbenjamin]

I have Spectrum....WUCF still here. Hmmmmm?
WUCF was off the air to replace their antenna.
Spectrum had a direct feed versus getting their signal off the air.