Sumter Landing Dental Care (BEWARE)

[jrdonn]

I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!

[PugMom]

that's my dentist, & they charged me a fee, too, but it's no big deal for me. i understand they probably need to change more often. their work is superior, & are available just about anytime, so i don't mind paying the fee. i went 2x in 1 week & was only charged once, btw

[Northwoods]

I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!

Do you have any other complaints about this dentist? Or just the COVID mask fee?

[Carla B]

My dentist didn't charge a COVID-19 fee when I saw the hygienist recently.

[jrdonn]

Yes. I went in for 2 dental implants which required 4 crowns in addition to the 2 implants, (I had 2 bridges removed). Six months later (as of today) I have excruciating sensitivity. I was told by the dentist that there is nothing that can be done. I wish he would have told me this ahead of time. I would have left the 2 bridges in place as I had no sensitivity problems before he did his work. Poor workmanship. I would not recommend them. Cleaning would be about all I would trust them to do. However, I will find another dentist for future cleanings, etc.

[jrdonn]

It's the principle of the fact that this is price gouging during this COVID crisis. You don't mind paying the extra $10 and that's okay. I owned a business, this would be "the cost of doing business." I could see a buck or two per person, that's reasonable, but $10, that's gouging. We will have to agree to disagree on this point. We went out to eat at Thai Ruby's and did not get charged $10 extra to eat there. They wore masks and some had full clear masks. They were happy to have the business and absorbed the extra costs as a cost of doing business.

[asianthree]

Our dentist and staff has always used medical grade masks, gloves, and gowns. Have an appointment in two weeks asked if they were doing anything different? She said no their professional medical standard of protection has been the same since the practice opened.

However they text you when to arrive.

[gbs317]

I was also charged a fee from my dentist so I looked this up and the fee requests are from the ADA to the insurance companies.

The ADA has recommended reporting D1999—unspecified preventive procedure by report—as an interim solution to reporting the required additional PPE. As with all CDT codes that include “by report” in the nomenclature, a narrative is required.

[Girlcopper]

I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!

I see absolutely nothing wrong with this. The majority of businesses are charging an additional fee. Its not just for masks and sanitizer. Its for additional sterilization, cleaning supplies or even cleaning service. If you dont like it, find another dentist, pay no fee (which I doubt) and chance the place not being cleaned properly. With everything thats occurring the last few months, you should find something more substantial to complain about.

[Rwirish]

This will be a common practice for many businesses.

[villageuser]

Our dentist and staff has always used medical grade masks, gloves, and gowns. Have an appointment in two weeks asked if they were doing anything different? She said no their professional medical standard of protection has been the same since the practice opened.

However they text you when to arrive.

I would want to know if they are sterilizing between patients. I would think they would not have done it to the standard it should be done these days pre-pandemic.

[Keesey]

Agreed!!!

[williwan]

Got rid o them years ago because of excessive charges

[riley2011]

Marion Dental is great.

[algi45]

Village Dental did not charge a so-called COVID19 fee. Charging a pandemic fee is outrageous.

[MIskra]

I use this dental practice, and I think that they are top-knotch.

[Sherrhud]

That doesn’t surprise me. I wouldn’t take my dog there. Very poor dentistry.

[MOMOH]

They wore masks before COVID and they're wearing masks now. That's the price of doing business. My brother and his wife use them, and even if they have an appointment they have to wait (sometimes over an hour) to get in, and then they're there for hours. And there's always something new and expensive that has to be done...something VERY expensive. Just another reason to hate dentists.

[eagle1]

Contact the Attorney General's Office. File a complaint online

[oneclickplus]

I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!

You have the right to walk away. No one can force you to pay that fee. This is America. Feel free to use another dentist that is not charging you an extra fee.

[ldovermiller]

Guess who the landlord is at Village Dental...THE MORSE FAMILY. Wake up people, it is all about the $$$$$$$.

[dewilson58]

Their are charging $10 more, does it matter what the label is??


:shrug:

[wsudberg]

As a periodontist I cannot believe this post. The cost of masks and special suctions and PPE is through the roof. The dentists and staff are putting their lives on the line and they are protecting you. And you are upset abou the 10 dollar fee.

[raindrop49]

I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!

My husband & I had appointments at our dentist, 3 times in two weeks & each time we paid $10.00. This is in Wisconsin.

[Kathe]

I won't go there now, thanks for the heads up.

[elevatorman]

I hope the employees are getting a portion of the fee for hazard pay.

[dewilson58]

I won't go there now, thanks for the heads up.


That's funny. Won't go there based on a $10 increase..........you don't know their base rates, quality of care, of their professionalism. What did you do after increases in the cost of toilet paper.............gross!!!

[Cranford61]

I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!
What do you know about the coasts of running a dental/medical office? They just should’ve raised their fees by a couple bucks and your shorts wouldn’t have been so twisted.

[Chloe Girl]

I saw on the news that a woman in Orlando took her daughter for braces and paid for them and also for the follow up visits to have them adjusted each month. At the first monthly visit she was told there would be an extra $20 fee for each visit because of COVID-19. I can't remember how many months this will be going on. So, having to pay an extra $10 doesn't seem too bad. When this virus crisis is over, I wonder how these dentists are going to justify continuing this extra charge because you know once the price goes up, it usually never comes down!!

[biker1]

I asked my wife, who practiced for 35 years, about this. She just sort of shrugged and said they may have some additional costs such as disposable gowns as opposed to ones they launder. I would be surprised if the dental practice we go to charges any additional fees. We will see at our next appointments. She did indicate that there was a change in procedures and costs when AIDS first surfaced in the early 80s.

I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!

[Dgizzi]

I see absolutely nothing wrong with this. The majority of businesses are charging an additional fee. Its not just for masks and sanitizer. Its for additional sterilization, cleaning supplies or even cleaning service. If you dont like it, find another dentist, pay no fee (which I doubt) and chance the place not being cleaned properly. With everything thats occurring the last few months, you should find something more substantial to complain about.
Sorry I don’t think it’s right either to charge $10 extra. Dentist fees are high as it is. And if you don’t carry insurance and paying cash, it adds up.

[Eg_cruz]

I see absolutely nothing wrong with this. The majority of businesses are charging an additional fee. Its not just for masks and sanitizer. Its for additional sterilization, cleaning supplies or even cleaning service. If you dont like it, find another dentist, pay no fee (which I doubt) and chance the place not being cleaned properly. With everything thats occurring the last few months, you should find something more substantial to complain about.
Please name the other business charging because I have not seen any.....and yes $10 si stupid and I would report the state board

[Eg_cruz]

I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!
I would report to the state board.......this is wrong 100%

[dewilson58]

Sorry I don’t think it’s right either to charge $10 extra. .


What are the fees at SLDC???

[MandoMan]

I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!

I’ve used the same one dentist dental practice for thirty years, over three changes of dentist. Until a couple years ago, the dentist and hygienist didn’t wear mask, gloves, etc. This year, they are wearing higher quality masks, face shields, disposable gowns, and gloves. Masks and gloves aren’t very expensive, but disposable gowns cost quite a bit. I suspect that your dentist is also paying an unusual amount to a cleaning service, every day, for a much higher level of sterilization than usual. I wouldn’t be at all surprised to find that this cleaning is costing $500 a day (cleaners may be charging more than usual, too). I wouldn’t like that fee, either. I’m with you there. But if dentists have extra costs, they can’t just raise their fees, because whatever they charge, your dental insurance will pay the same flat fee per service. I get more annoyed when a thirty second peek inside my mouth with a mirror is billed as a dental exam that pays more than the charge for cleaning my teeth.

[dewilson58]

I would report to the state board.......this is wrong 100%


Google is your friend. Do research. :ohdear:

[wamley]

There are plenty of good dentist. Best to show by walking away and go elsewhere. Don't know if their all doing the same thing, but we have had great success and service from Marion Dental on 441.

[RDhot]

You are very unaware and very wrong. Dentists nationally are being forced to do the same thing. You have no idea the cost, the time, and the extra work that Has to be done. We have just re-opened in Michigan June 1 after 11 weeks of being shut down. You are Another cheapskate who has no clue mouthing off SMDH

[La lamy]

I imagine the big cost difference for them is in having to change gowns and masks and sterilize EVERYTHING after every patient. EVERY PATIENT!! You call it gouging, well that's how they feel about the new cost of PPE these days.

[rlcooper70]

They have to dispose of their gowns between patients and are only able to see many fewer patients per day to prepare the rooms. Those masks are covering the N95 masks which are expensive.

Have some compassion my friend .... everyone is suffering and thankfully your $10 will help these people see patients and keep their jobs.

[joseppe]

I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!

Better get used to it. I think you're going to find a lot of businesses increasing prices and fees in some way due to the COVID hardship they endured. That's business.

[davem4616]

Guess who the landlord is at Village Dental...THE MORSE FAMILY. Wake up people, it is all about the $$$$$$$.


the Morse family has nothing to do with this

...but thanks for the laugh :1rotfl::1rotfl::1rotfl::1rotfl:

[RDhot]

No you have no clue about the cost and procedures and protocols going on in a dental office it is up to standards. Who do you think is supposed to pay for the additional services? As usual, villagers only care about making themselves happy and the cheapest possible way. No concerns about health and safety

[LowOnCash]

Adding a $10 fee is price gouging no different then charging $8.00 for a roll of tolit paper - shame on them I won't go back. It's their responsibility to keep their office clean that's wwhy we pay uncanny prices for all their services. If every one does not complain next year they will double the cost - same stealing as the airlines charges for nothing we now pay.

[RDhot]

There is no legitimate complaint. As usual, you people have no clue

[theruizs]

You are uninformed and wrong, as usual. This is standard practice due to the pandemic. As usual, you people have no clue what goes on behind the scenes in a dentist office. And you have no concerns for health and safety precautions

I don’t know about dental offices, but I have not run into covid-19 fees anywhere else, unless you count the attempts to price gouge for certain items on Amazon. This virus has cost everyone, not just businesses, a lot of money, maybe those of us here less than others, but where does the average joe get his $10 extra fee? Is that what the stimulas money was for? Give the average household an extra $1200/2400 bucks so they can spend on “covid-19” fees? Makes no sense, especially when many businesses charging it has likely gotten its own stimulas money or forgivesble loans. Sounds to me like a way for business owners to double dip. Yes, I agree, do your research.

[champion6]

Contact the Attorney General's Office. File a complaint online
:agree:

[RDhot]

Exactly. These villagers have no concern for precautions and safety. They are just cheap and Petty.

[LorrieR]

Pretty much gouging their clients.

[PugMom]

come on! some of you newbs are so nasty & mean spirited, i highly doubt you live here @ all. lighten up a bit, if possible

[ValSetz]

Yes. Was told a crown was cracked. Looking at my records it was the crown put in by them. Appt. made to fix but when I asked to see x-rays showing crack there was none. Original dentist Fisher was great. New dentist/owner not so much - will not be returning.

[frank1975]

That's my Dentist too. The best!! Great dentist! Best staff! I to don't mind paying a $10 one time fee.

[Kgcetm]

Then don't be a client. And don't pay the fee.

[rwittig1]

I avoid them. Every time I went in they wanted to put crowns on all my teeth.

[BlkBlt6]

The company should absorb any costs as “cost of doing business”.

[Davelinda91]

Maybe they are trying to make up for lost revenue for the last two/three months they were closed. I’m sure TV didn’t forgo the rents. Sometimes we have to realize that somethings have to change to remain constant.

[Barefoot]

...

[merrymini]

Gee, dental costs are high to begin with because they have to use serious sterilization procedures during normal times. They may have to do a little more cleaning now, like wiping down the chair and arms, but everything else should be thoroughly sanitized anyway. This is like the “gas” surcharge put in by a sanitation company I used once when gas prices went up. Guess what never went away when they came down.

[Barefoot]

.. snipped ... Villagers don’t seem to care about the reality of health and safety precautionsPost #36 says you work in Michigan.
Why are you so critical of people who live in The Villages?

[newgirl]

That is insane. I have been going there because they are on my plan but not impressed with the work they have done at all! You need to contact the Better Business Bureau.

[Rickanvic]

I manage an oral surgery practice (not in this area). This originated from an insurance company advising us that due to the increased cost of PPE's and to give the staff hazard pay due to the fact that it is very difficult to put your staff in this situation, we could bill and they would pay an extra $10.00 each time we saw a patient. This is one insurance company. We have chosen to bill every insurance company this charge, but so far only one has paid. We have made the decision not to pass this charge on to our patients, though our expenses are much greater than they were before Covid. Our income is much less as we are seeing less than a third of our previous schedule.

[chrissy2231]

Doctors poorly rated on Health Grades. Aspen Dental the best!

[biker1]

You are wrong about that. Dentists and hygienist have been wearing gloves as a standard practice for over 30 years. There is a virus that causes AIDS that can be transmitted via blood.


I’ve used the same one dentist dental practice for thirty years, over three changes of dentist. Until a couple years ago, the dentist and hygienist didn’t wear mask, gloves, etc. This year, they are wearing higher quality masks, face shields, disposable gowns, and gloves. Masks and gloves aren’t very expensive, but disposable gowns cost quite a bit. I suspect that your dentist is also paying an unusual amount to a cleaning service, every day, for a much higher level of sterilization than usual. I wouldn’t be at all surprised to find that this cleaning is costing $500 a day (cleaners may be charging more than usual, too). I wouldn’t like that fee, either. I’m with you there. But if dentists have extra costs, they can’t just raise their fees, because whatever they charge, your dental insurance will pay the same flat fee per service. I get more annoyed when a thirty second peek inside my mouth with a mirror is billed as a dental exam that pays more than the charge for cleaning my teeth.

[Jtcoggin@bellsouth.net]

Time to change dentists.

[Fenster]

Report them if they’re price gouging.

[wisbad1]

Yes. I went in for 2 dental implants which required 4 crowns in addition to the 2 implants, (I had 2 bridges removed). Six months later (as of today) I have excruciating sensitivity. I was told by the dentist that there is nothing that can be done. I wish he would have told me this ahead of time. I would have left the 2 bridges in place as I had no sensitivity problems before he did his work. Poor workmanship. I would not recommend them. Cleaning would be about all I would trust them to do. However, I will find another dentist for future cleanings, etc.
thank you for the warning. we go to dentist in leesburg across from new wa wa, does great job and doesn't look for extra things to make money. highly recommend him.lake advanced dentistry

[Challenger]

My dentist didn't charge a COVID-19 fee when I saw the hygienist recently.

How do you really know ? In the final analysis they will cover all their costs in their "fee"

I would too.

[Marathon Man]

Guess who the landlord is at Village Dental...THE MORSE FAMILY. Wake up people, it is all about the $$$$$$$.

Wow. Quite an imagination to come up with that one.

[Bjeanj]

The American Dental Association approved this fee, per this article: Dentists extract new fee from patients to keep up with rising COVID-19 costs (https://www.nbcnews.com/health/health-news/dentists-extract-new-fee-patients-keep-rising-covid-19-costs-n1221256)

A summary of this article:

1) dentists need to space out appointments to keep their waiting rooms uncrowded
2) The association, which sets industry standards, gave dentists the green light to charge the extra infection control fee as long as they disclosed it to patients ahead of each visit, a spokesperson said
3) Dentists said they have little or no leverage to force large insurance companies to raise their reimbursement rates. The American Dental Association asked insurers to take into account the additional COVID-19 costs dentists face, and many insurers responded by agreeing to pay extra fees.
4) example: Swish was paying about $6 for a box of 20 masks. Today, $6 buys a single mask. The dental office has installed sneeze guards, staffers are wearing face shields over their masks, and the offices have added air filtration systems and hired additional sanitation staff members to clean the offices every day.
5) estimates that the offices are working at only half capacity since they reopened in mid-May.

[jimjamuser]

I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!
Was charged a $ 10 fee for a mask at Rolling Acres Dentistry. I had my own mask, but still got charged. Had to take it off anyway in the chair. Had another problem. Sat in their waiting room the next day for 2 hours before getting in to have fixed a MISTAKE that THEY made. Will put that office in my rearview mirror!

[Bjeanj]

Guess who the landlord is at Village Dental...THE MORSE FAMILY. Wake up people, it is all about the $$$$$$$.

I notice that you have posted 4 times since you joined TOTV in 2012.

When, exactly, are you planning on finding out exactly who runs what around here? There are classes you can take to find out, if you took the trouble. Otherwise, your comment suggests that you don’t know what you’re talking about.

So, if the Morse family is the landlord, what exactly does that have to do with what a tenant charges for their services?

I suggest you work on educating yourself on a few matters so you don’t embarrass yourself further.

:ohdear::ohdear:

[DeafDeaf]

Quoted from ADA:

Last month the American Dental Association, which sets industry standards, gave dentists the green light to charge the extra infection control fee as long as they disclosed it to patients ahead of each visit, a spokesperson said.

So the dentists will say "The infection control fee is helping us mitigate the costs of the extra expenses."

Why don't dentists just raise prices, instead? Dentists said they have little or no leverage to force large insurance companies to raise their reimbursement rates.

However, the American Dental Association asked insurers to take into account the additional COVID-19 costs dentists face, and many insurers responded by agreeing to pay extra fees.

So you tell your dentist to do the same!

[jellybean428]

their greed is unbelievable. hope all their patients rebel against this...change dentists!!

[peisermp]

I went to Sumter Landing Dental Care today 6/1/2020 for a follow-up appointment. I was charged a $10 COVID fee. This is ridiculous, they see probably 50 clients a day times 20 business days a month at $10 each client. This amounts to $10,000 additional dollars a month they charge clients to cover the cost of their operation during this COVID crisis. I was told they had to buy different masks than what they normally use, which is BS. They were using the same masks they always use. THIS IS CRIMINAL! What are they using the 10K a month for (because of the virus)? They already use medical-grade masks and already have hand sanitizer. They are taking advantage of the clients to line the greedy owner's pockets. I would love to see them return the unnecessary fee they charged us during this uncertain time. They are a disgrace to take advantage of their clients this way!
Your dentist is obviously taking care of his bank account instead of his customers. Someone else will be happy to take over. If you don't mind giving me the name of the dentist, I'll be happy to never go to him.

[bpascani]

Thanks for this info. Was shopping around for a new dentist....it WON'T be them!

[yankygrl]

Dr. Heydari across from Colony Plaza, have used him for 8 years, he and his staff are the best.

[Carla B]

How do you really know ? In the final analysis they will cover all their costs in their "fee"

I would too.

I know because they charged the same fee for cleaning that they charged me the last time I went there, in October, 2019, before COVID-19/. As to covering their costs, I am confident they will do that - they are skilled at raising their fees ever so often.