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View Full Version : Best place to buy washer and dryer appliances near TV


dahrens1
09-02-2020, 01:29 PM
If you needed to buy a new washer and dryer where would you recommend? We are looking for someplace that has a good selection but most importantly will service what they sell and not give me a lot of runaround if something goes wrong. Lowest price is not as important to me, hassle free support and service are. Thanks in advance.
Dave

Bjeanj
09-02-2020, 02:01 PM
I would go to Best Buy, Lowe’s, or Home Depot.

asianthree
09-02-2020, 02:39 PM
First and foremost you need to find what’s in stock. The supply chain is still not fully functional. We waited for 7 weeks for a refrigerator to be in stock. At HD, and Lowe’s nothing available and no date for stock. Best Buy was the only place that had a selection in stock, and different price range, for washer and dryer. This all in the last 2 weeks.

If you can wait for a specific model, then I would. And unless in stock and delivery immediately don’t buy until availability. At HD and Lowe’s the fridge we wanted is still not in stock after 10 weeks.

davem4616
09-02-2020, 02:53 PM
There's a Sear's Appliance store in Summerfield, FL on 441/27 in the same strip mall that Little Joey's and Francesco's is in

We've always had great luck with Kenmore Elite....Sears now sells a wide range of brands

The big brick and mortar Sear's stores may be going away, but their service division isn't

New Englander
09-02-2020, 03:24 PM
Another place to look is "Appliance Direct" in Fruitland Park. Same day delivery if you see a set you want.

REDCART
09-02-2020, 04:29 PM
There's a Sear's Appliance store in Summerfield, FL on 441/27 in the same strip mall that Little Joey's and Francesco's is in

We've always had great luck with Kenmore Elite....Sears now sells a wide range of brands

The big brick and mortar Sear's stores may be going away, but their service division isn't

Over time, some on TOTV have reported their disappointment with that Sears store. It’s not owned by Sears but operates independently, and is not obligated to honor Sears’ warranty. (And Sears the parent co is also not required to honor the warranty.) Needless to say folks have been disappointed because they believed they were dealing with the traditional Sears and its generally outstanding warranty service. There’s a similar situation with Verizon Wireless stores. Most of them in this area are independently owned and do not honor Verizon’s warranty. Getting back to Sears, there is a real Sears store in Ocala. Not sure if the Sears store in Leesburg is still open. As you may already know, Sears is close to bankruptcy. So their warranties may be worthless.

retiredguy123
09-02-2020, 05:03 PM
Lowes or Best Buy. Home Depot would be a distant third. Appliance Direct would be an option, but only if you need to save money.

asianthree
09-02-2020, 07:59 PM
Lowes or Best Buy. Home Depot would be a distant third. Appliance Direct would be an option, but only if you need to save money.

As much as everyone says prices were cheaper, the fridge, washer were either same price or little higher. The only fridge they had for our space had a Hugh dent in the door, but was available for immediate delivery. We passed

VillageLiberal
09-02-2020, 08:02 PM
We bought ours at Lowes, was delivered promptly, did my research and got a good discount as a veteran.

Nucky
09-02-2020, 08:04 PM
I've had luck with Home Depot and just helped a neighbor complete a purchase of a low-end Whirlpool Stove at Lowes. There is no comparison in my opinion. Home Depot screwed up big time on their order for me but made it right quickly and owned their mistake. I value that. They also made a financial gesture that was more than I ever expected to make up for their fault.

On the other hand, the purchase of a simple stove from the Lowes on 441 reminded me of a Three Stooges skit Combined with a little bit of I Love Lucy. It was run lie and deny for all involved in their screw up. I must say the store manager did pull all the worlds together and came thru and made a stressful situation better.

I bought an inexpensive Sharp 55 inch TV from Best Buy and wouldn't give them one penny of my money. It pooped out during the 14 day Love it or Return it period. I don't like the way they do business. I was uncomfortable during the return process. My goal was to give a local business my money instead of Amazon. The item I want is cheaper at Best Buy but I'm going to go with Home Depot after I give Appliance Direct a chance tomorrow. We'll see.

A TOTV'S poster New Englander may have saved me by reminding me about that store. Thank's! I really get a kick outta the commercial that guy makes. Let's see if he can back up his words with a great deal. I hope he can get out of the washing machine. :1rotfl::1rotfl::1rotfl:

Northerner52
09-03-2020, 04:59 AM
Getting delivery of a new LG washer and dryer set tomorrow. Costco saved me $500 ($250) less than sale price at HD. Free delivery installation and hardware to connect. The Manufacturer will service the items not the store.

villageuser
09-03-2020, 05:22 AM
If you needed to buy a new washer and dryer where would you recommend? We are looking for someplace that has a good selection but most importantly will service what they sell and not give me a lot of runaround if something goes wrong. Lowest price is not as important to me, hassle free support and service are. Thanks in advance.
Dave

We have use Appliance Direct for over 13 years. Not cause we have to save, but because we really like them. Great prices, good selections and quality units that have lasted us for years. They deliver immediately and take away the old stuff. Lowe’s is our 2nd option. Though Home Depot is closer to us, we have found that we prefer the reviews for the appliances we are looking for at Lowe’s. I, nor my family, have any affiliation with any of those stores.

HoosierPa
09-03-2020, 05:58 AM
We used MVB Appliance in Leesburg. Great reviews and we had a very good experience

Mvbappliance.com

Foxmd
09-03-2020, 06:05 AM
We bought from Sears appliance store in Summerfield. The salesman was knowledgeable and they had inventory in stock with quick delivery.

noslices1
09-03-2020, 06:22 AM
First thing to do is check Consumer Reports for ratings. They will tell you which has the best records and has the most features and has the best price. If you are military or a Veteran, go to Lowes as you will get a military discount.

GaryKoca
09-03-2020, 06:31 AM
We have always had good luck with Best Buy.

pathamilton
09-03-2020, 06:33 AM
See Halley at Best Buy! She knows her stuff and is extremely helpful, spanish springs area

Twofour6
09-03-2020, 06:42 AM
I found a little know appliance store online. abt.com. The sell appliances, computers and other electrical trinkets, we all use. I'm told their online services are excellent. I'd liken abt to a smaller Best Buy but with better prices, especially with computers. Much of what they sell ships free.

jokefawcett
09-03-2020, 06:44 AM
I have been in the appliance business for almost 40 years. I am new to the area so I can’t help with the who - yet, but just wanted to correct a few errors listed in previous comments. Sears company owned stores (owned by K-Mart) will indeed soon be a thing of the past. The smaller Sears direct stores are independently owned and operated under a franchise agreement that allows them to use the name, gives them access to certain hard and soft lines ie. Kenmore and Craftsmen and allowed them to operate their own service departments if they wanted. The large Sears anchor stores do not own the service department anymore. That division was sold off to an outside company who is allowed to use the name but is not anyway affiliated with Sears.
As far as a comment about mfrg’s providing service they don’t. At best they will form an alliance with local independent servicers to handle issues like the Samsung washer’s “blowing up” recall and at worst assist in trying to find a servicer but if they can’t they will refer you back to who sold it to you and generally you are at their mercy. As far as front side service ie. Delivery and set-up, unless you are willing to Pick - up, unbox, prep, move into your home, install gas or electric, level and test your appliances - find some who can and backs it up. The HD, Lowe’s and Best Buy’s almost assuredly hire 3rd party companies to do this for them ( they do where I am currently working ). So if something goes wrong who do you contact / blame? Figure that out ahead of time because it does happen.
And lastly regarding prices, it pains me say it as I truly believe an independent owner is always the best choice, it does not seem like that is a big thing in Central Florida. So if everything is equal price should be important. I would pay to have professional delivery, professional service, someone who assists with issues, but if none of that is available why spend more?
I would be more than happy to assist with any other appliance questions for those who want and need it.

14 years as manager of independent appliance store chain
24 years as regional manager for worlds #1 and #3 brands

Jensor17
09-03-2020, 06:49 AM
Getting delivery of a new LG washer and dryer set tomorrow. Costco saved me $500 ($250) less than sale price at HD. Free delivery installation and hardware to connect. The Manufacturer will service the items not the store.

I had issues with Costco delivery of a bed. They used Florida local delivery men, who dropped bed off unboxed in the Street...not into my house as white-glove service was paid for. The Delivery Box marked “Fragile” Had BOOTPrints all over it and Forklift Holes in Box. Costco Always makes everything good, gave me good-will gesture gift card and stayed on phone to argue with delivery persons. I WANT TO BUY APPLIANCES AT COSTCO TOO, So let me know if the Delivery/Installation Succeeds in Your Purchase.

retiredguy123
09-03-2020, 06:59 AM
I found a little know appliance store online. abt.com. The sell appliances, computers and other electrical trinkets, we all use. I'm told their online services are excellent. I'd liken abt to a smaller Best Buy but with better prices, especially with computers. Much of what they sell ships free.
I'm not sure what services an online retailer can perform for you? They can ship you a product, but what else can they do?

retiredguy123
09-03-2020, 07:06 AM
If you like Best Buy, it is good to know that they will match the price of any local store and many of online retailers. I have often bought products at Best Buy for the Amazon price when it is lower. Best Buy will match it as long as it is sold directly by Amazon, not a third party.

vinricci
09-03-2020, 07:11 AM
I sold appliances at Home Depot. Always price checked Lowe’s, Best Buy, HHGreg and Sears in front of customers to guarantee they got the best price.

davem4616
09-03-2020, 07:25 AM
I have been in the appliance business for almost 40 years. I am new to the area so I can’t help with the who - yet, but just wanted to correct a few errors listed in previous comments. Sears company owned stores (owned by K-Mart) will indeed soon be a thing of the past. The smaller Sears direct stores are independently owned and operated under a franchise agreement that allows them to use the name, gives them access to certain hard and soft lines ie. Kenmore and Craftsmen and allowed them to operate their own service departments if they wanted. The large Sears anchor stores do not own the service department anymore. That division was sold off to an outside company who is allowed to use the name but is not anyway affiliated with Sears.
As far as a comment about mfrg’s providing service they don’t. At best they will form an alliance with local independent servicers to handle issues like the Samsung washer’s “blowing up” recall and at worst assist in trying to find a servicer but if they can’t they will refer you back to who sold it to you and generally you are at their mercy. As far as front side service ie. Delivery and set-up, unless you are willing to Pick - up, unbox, prep, move into your home, install gas or electric, level and test your appliances - find some who can and backs it up. The HD, Lowe’s and Best Buy’s almost assuredly hire 3rd party companies to do this for them ( they do where I am currently working ). So if something goes wrong who do you contact / blame? Figure that out ahead of time because it does happen.
And lastly regarding prices, it pains me say it as I truly believe an independent owner is always the best choice, it does not seem like that is a big thing in Central Florida. So if everything is equal price should be important. I would pay to have professional delivery, professional service, someone who assists with issues, but if none of that is available why spend more?
I would be more than happy to assist with any other appliance questions for those who want and need it.

14 years as manager of independent appliance store chain
24 years as regional manager for worlds #1 and #3 brands


I'll say Amen to this.

We replaced all the new appliances that were in our TV house when we bought it 3+ years ago....and had Kenmore Elite models put in. We bought them at the Sears store in Ocala. We also purchased the service agreements and have each appliance thoroughly checked out annually. The service folks are top notch, not like the poorly trained fellows that tried to straighten out the issues we had with the original Whirlpool appliances that were put in....they really didn't have a clue on what was going on with those low end models

CTFORSBERG
09-03-2020, 07:25 AM
Another place to look is "Appliance Direct" in Fruitland Park. Same day delivery if you see a set you want.

Appliance Direct are great. That’s where we’ve bought ALL of our appliances over our years here 👍

liz
09-03-2020, 07:44 AM
In February, we read the Consumer Digest report on washers and dryers. Had trouble finding what we wanted at HD, Lowes and Best Buy, although we did find deals. We ended up at Appliance Direct and found what we wanted at the best price and next day delivery. We were also happy with warranty.

papillon
09-03-2020, 07:49 AM
Fergusons in Ocala if you want higher end appliances. 844 872 3857

NoMoSno
09-03-2020, 07:50 AM
We used MVB Appliance in Leesburg. Great reviews and we had a very good experience

Mvbappliance.com
I agree. They service what they sell. Family-owned since 1987.
Prices the same as the big box stores. Deliver on time without waiting all day.
Also, have a store in Ocala.

greenflash245
09-03-2020, 07:58 AM
speed queen gets high marks. suggest NOT buying a front loading washer. as far as reputable dealer, that's a crap shoot

greenflash245
09-03-2020, 07:59 AM
Best Buy subcontracts service out. that is a crap shoot.

greenflash245
09-03-2020, 08:02 AM
again, subbed out service. still a crap shoot.

greenflash245
09-03-2020, 08:04 AM
see if there is a jessup's store in the area. they are competitive and have their own employees doing the service

Villages Kahuna
09-03-2020, 08:26 AM
Either Home Depot or Lowes on Black Friday, or sometimes a few days before or after. Cheapest prices of the year. Either will service what they sell.

BlackhawksFan
09-03-2020, 08:57 AM
In the last few years we've replaced our w/d and now range through Lowe's

waynehal55
09-03-2020, 09:12 AM
Over time, some on TOTV have reported their disappointment with that Sears store. It’s not owned by Sears but operates independently, and is not obligated to honor Sears’ warranty. (And Sears the parent co is also not required to honor the warranty.) Needless to say folks have been disappointed because they believed they were dealing with the traditional Sears and its generally outstanding warranty service. There’s a similar situation with Verizon Wireless stores. Most of them in this area are independently owned and do not honor Verizon’s warranty. Getting back to Sears, there is a real Sears store in Ocala. Not sure if the Sears store in Leesburg is still open. As you may already know, Sears is close to bankruptcy. So their warranties may be worthless.

The Sears store in the paddock mall which is located in Ocala closed a couple of years ago.

LonnyP
09-03-2020, 09:27 AM
We had a very good experience with MVP appliance in Leesburg.

Carlsondm
09-03-2020, 09:54 AM
We buy from Lowe’s or HD because of prompt, free delivery and haul away. The point of availability is well made. Shipments are not fast anymore. I saw a great deal on an LD set for my daughter at Best Buy yesterday. If their total cost is comparable, they are good to work with too.

1couple
09-03-2020, 10:16 AM
We talked to a repair guy to see what he recommended and he said Maytag so we got ours at Home Depot

LianneMigiano
09-03-2020, 10:33 AM
Two of my children moved here since the pandemic began. Both have had horrible experiences and delays with both online and local dealers. I guess the pandemic shut down many supply chains and they MIGHT be reopening now. My daughter waited over 3 months for her living room sofa to be delivered.
My son had his TV delivered and installed within 10 days of ordering from Best Buy. He waited more than 6 weeks for his living room sofa & entertainment center (from Kane's in Ocala) - and even then it was delivered piecemeal. He still does not have his bedroom set - except for the mattress & pillows. The furniture part is scheduled to come in mid-OCT. His dryer was delivered (Lowe's) about 4 weeks after being ordered and the washer kept being pushed off every few days and finally was to be delivered OCT 14. He just had to cancel and he reordered from Home Depot - who is delivering it next week. I only wish that all of the stores had mentioned the problems that they were having with deliveries so that they wouldn't have been so particular about what they wanted. I'm sure that they could have chosen other stuff (and been able to sit in their living rooms, sleep on their beds and washed their own clothes sooner - if they had been so advised.

REDCART
09-03-2020, 10:42 AM
The Sears store in the paddock mall which is located in Ocala closed a couple of years ago.

Thx, I checked the Sears web site. Both Ocala and Leesburg Sears stores are closed. There is however a store in Starke. Who would have thought that there would be more business in Starke than Ocala!

jjombrello
09-03-2020, 10:58 AM
We have had good experience with the Sears Appliance Store in Summerfield. We have also had good experience with the service inspections on our refrigerator. I would not hesitate to at least check them out. We also heard of some bad experiences with Loew's and Home Depot on their appliances, so it may be just a roll of the dice. Best Buy was very good to deal with when we bought our dishwasher so check them out as well.

FLT2NP
09-03-2020, 01:06 PM
Appliance Direct.

dewilson58
09-03-2020, 02:07 PM
Big fan of Lowes & HD for appliances.

CanTho
09-03-2020, 02:25 PM
If you needed to buy a new washer and dryer where would you recommend? We are looking for someplace that has a good selection but most importantly will service what they sell and not give me a lot of runaround if something goes wrong. Lowest price is not as important to me, hassle free support and service are. Thanks in advance.
Dave

Ordered a Maytag ( Stainless Steel ) " Lowes " fridge/freezer suitable for lani/inside May 2nd 2020.
Approx. delivery date May 23rd, 2020. Pushed back numerous times. I cancelled the order 09/02/2020. Home Depot same issue.

betty2356
09-03-2020, 02:38 PM
Appliance Direct was great to work with.

Nucky
09-03-2020, 03:16 PM
Looked at Consumer Report online today and it said something like they will never recommend Whirlpool but that GE is high on their list. Armed with this info I updated my list and went looking at each vendor mentioned previously. I replaced an LG high-end Fridge and a run of the mill LG Microwave with Whirlpool models. Both of them have lasted and serviced us properly for about 4 years.

All of the models in the medium price range at each store are on backorder or delayed too long. So the hunt continues. I may break my lifelong habit of following Consumer Reports suggestions exactly. The Whirlpool Stoves at Appliance Direct were plentiful. Gonna sleep on it and decide tomorrow.

I'm hungry, we haven't eaten in a week. :1rotfl::1rotfl::1rotfl: Livin off the fat of the land!

NoMoSno
09-03-2020, 03:45 PM
Looked at Consumer Report online today and it said something like they will never recommend Whirlpool but that GE is high on their list. Armed with this info I updated my list and went looking at each vendor mentioned previously. I replaced an LG high-end Fridge and a run of the mill LG Microwave with Whirlpool models. Both of them have lasted and serviced us properly for about 4 years.

All of the models in the medium price range at each store are on backorder or delayed too long. So the hunt continues. I may break my lifelong habit of following Consumer Reports suggestions exactly. The Whirlpool Stoves at Appliance Direct were plentiful. Gonna sleep on it and decide tomorrow.

I'm hungry, we haven't eaten in a week. :1rotfl::1rotfl::1rotfl: Livin off the fat of the land!
The service people I've dealt with said they see fewer problems with Whirlpool...

GGTaurus
09-03-2020, 05:17 PM
We bought ours on line Sears with service contract. We love them.

mistervin
09-03-2020, 06:38 PM
We replaced our major appliances 2 years ago. BB had very competitive prices and price match. Very good selection in store and most knowledgeable Appliance sales consultant (Albert). We purchased Tech Support to get better price on installation but have since renewed because of benefits. Well coordinated delivery, installation and removal. Couldn’t be more pleased with appliances(Samsung), installation, and service. Now BB is our go to place. We even went there to purchase and install garbage disposal. And other electronic products.

B-flat
09-03-2020, 07:03 PM
Plus one for Appliance direct!

Nucky
09-04-2020, 11:22 AM
And the winner is. I can't believe it. Best Buys! I don't hold grudges. Fingers crossed. What could go wrong? It's only a Stove! :1rotfl:

asianthree
09-04-2020, 11:53 AM
And the winner is. I can't believe it. Best Buys! I don't hold grudges. Fingers crossed. What could go wrong? It's only a Stove! :1rotfl:

Best Buy was the only one that had stock for our dead washer. When our washer died we still had warranty, got new one for free. Supply chain is still broken

New Englander
09-04-2020, 03:59 PM
And the winner is. I can't believe it. Best Buys! I don't hold grudges. Fingers crossed. What could go wrong? It's only a Stove! :1rotfl:

Whirlpool, Maytag, Samsung??

Nucky
09-04-2020, 07:21 PM
Whirlpool, Maytag, Samsung??

Samsung. Against the advice of Consumer Reports. CR loves GE but specifically warns against Whirlpool.

We've had great service from Samsung. The entire package was too good to pass up. :pray:

JohnN
09-25-2020, 02:09 PM
NOT Home Depot, tried to buy an appliance there, what a total boondoggle. Anywhere but Home Depot

mrfixit
09-25-2020, 10:24 PM
...APPLIANCE DIRECT in Fruitland Park..

...352-314-0157.....Michelle Mahoney...
Very nice and helpful...no pressure .. explained features and benefits of the machines

Got MAYTAG ...made IN THE U.S.A.

Washer....4.7 cu ft capacity...
Dryer 7.4 cu ft capacity...

Top load washer with old fashioned AGITATOR.
Has drawer to auto dispense softeners and detergent and OXI boosts

Has DEEP-FILL capability...
.....DOUBLE rinse capability for those skin-sensitive to detergent and chemicals......and..
.....you can also choose HIGH EFFICIENCY water saver features....
if you wish to use that government mandated feature.......

900 rpm spin when you desire to wash BIG towels ..Or other heavy cottons etc.
GLASS DOOR to peek in....W.T.H.?
....
DRYER also has GLASS DOOR. .. and light to turn on if you enjoy watching clothes dry.

MANY choices for level of dryness...and... choices of times to continue wrinkle free tumbling so an not to
mess up my nap time.

LIST PRICE $ 898 each piece.
Home Depot price....$659 each
APPLIANCE DIRECT PRICE $ 441.50 each.

Signed sealed and delivered and installed with new Stainless steel braided water hoses
(stainless hoses are only 11 cents more than rubber)
and new vent discharge pipe......including taxes and take away old ones.......

just over $ 1125 total for everything....

Chris Rodriguez did delivery and set up. He even washed the floor before installing new units.
(yes I gave him a decent tip for his excellent work and polite and respectful demeanor)

This was in FEB 2020.

dahrens1
09-26-2020, 10:41 AM
Thanks MrFixit, great post, very helpful. I will definitely checkout both BestBuy and now also Appliance Direct!
Dave

newchapter
09-27-2020, 09:26 AM
Appliance Direct. Hands down.