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Pila0431
10-13-2020, 10:05 AM
I visited a local restaurant for lunch on Wednesday, last week and paid for it with my credit card. The waitress took my card, I assume to the back, and charged my card and returned it with the receipt to sign. There was nothing unusual about the transaction. Over the weekend I checked my charges and found two charges, one for $359.95 and another for $362.95 (both on line). I know it happened at the restaurant because I did not use the card again until Sunday, when it was declined, which prompted me to look at my balance and I saw the charges. We obviously are not saying the name of the restaurant, but we are calling the manager to alert them they have a thief on their wait staff and they should buy portable credit scanners so the staff can bring it to the table to be charged thru the card chip. Even though I know it was done there, because of the transaction date, and the sparse use of my card during that time, my warning would be to check your on-line balance daily. It's a good thing I do not put much money in the debit card account as they tried another charge but it was denied. A warning to the wise is hopefully enough.

villagetinker
10-13-2020, 10:10 AM
I set up email alerts for all credit cards, bank accounts, etc. I usually get the emails within 15 minutes of the charge. I set the amounts for the alerts to $25 or less. I have actually had Chase on the phone disputing a several hundred dollar charge for race tickets less than 20 minutes after the charge was made.

Skip
10-13-2020, 10:29 AM
In some restaurants it's the manager that inputs the bill into the charge card system. So reporting it to the manager is of no help. He/she may be the thief.
You need to call the credit card company (bank fraud dept.) and give them the details. They will shut off that card and express you a new number. Then you have to update all your auto-charge accounts. :cus:
If VISA/MC/AE/DISC gets just one or two more like that (at Restaurant X) they will shut down their billing system until they find the culprit.
Never fear your credit card (number) being stolen. It's your debit card you don't want to hand anyone.
There is NO REASON you should hide who the restaurant is, as long as it's factual. So tell us.

Skip

charlieo1126@gmail.com
10-13-2020, 11:02 AM
I do t know why anyone uses a debit card when you have so much protection including alertS from card company Sometime when I’m shopping or vacationing or just out of blue they my turn down a purchase but very quickly send a text asking if these last 3 purchases were yours you say yes or no and then your good to submit card , you also have a right when bill comes in to dispute credit. I never ever check my balance, you are no liable when bill comes in ,also my card is no fee , and I receive between $1000, and $1500 a year back and bill is automatically drafted from credit union every month I have not paid any interest in the 20years I’ve had card

retiredguy123
10-13-2020, 11:13 AM
I always pay cash at restaurants. I use a credit card for all other purchases, and I never use a debit card to purchase anything. I get instant email alerts for all transactions over 5 dollars. So, I can't see this scam ever affecting me.

Stu from NYC
10-13-2020, 11:50 AM
I wish everyone would do this at your table and not leave with your CC in hand.

VApeople
10-13-2020, 12:27 PM
I always pay cash at restaurants.

Yeah, so do we.

dewilson58
10-13-2020, 12:37 PM
I know it happened at the restaurant


And what proof do you have of this vs. someone got your card number three weeks ago, or three months ago or three years ago and just used it now.

n8xwb
10-13-2020, 04:54 PM
I totally agree with "Mr. Helpful".....you really have NO idea when your card number was stolen, hence no idea if in fact the restaurant was involved.

asianthree
10-13-2020, 05:07 PM
Op we used our card at a small business that we knew the family. Six weeks later charges started on the same card. American Express contacted us on the first charge, letting us know they were aware of possible fraud.

Sent us a new card, while allowing more charges on first card. Took 2 weeks, To find out the 23yo son of the family was who stole the numbers. Sad part was the family never spoke to us again, because Amx pressed charges

Stu from NYC
10-13-2020, 05:46 PM
Op we used our card at a small business that we knew the family. Six weeks later charges started on the same card. American Express contacted us on the first charge, letting us know they were aware of possible fraud.

Sent us a new card, while allowing more charges on first card. Took 2 weeks, To find out the 23yo son of the family was who stole the numbers. Sad part was the family never spoke to us again, because Amx pressed charges

Wow like it was your fault the son was a thief

dewilson58
10-13-2020, 06:39 PM
but we are calling the manager to alert them they have a thief on their wait staff


I hope you have proof.................strong words.

Northwoods
10-13-2020, 07:38 PM
I also have an alert on my card... I get a text whenever it's used. I usually pay in cash at restaurants.
You really don't know when your information was stolen. Here's what happened to me - I had a credit card I hadn't used in over a year. I got a bill in the mail I almost threw away without opening because I knew I no longer used that card. The charge was for $2000. I disputed the charge and I never had to pay it. But someone got credit card info that hadn't been used in over a year....

EdFNJ
10-13-2020, 09:51 PM
By any possibility was it Red Sauce as there have been MULTIPLE complaints of this happening there over on Nextdoor app a while ago but for smaller amounts (haven't been on Nextdoor in months to see if it continued) and not sure but I think I remember one thread here. I'll have to look.

If it's a CC you are 100% covered by your card company so I see no reason not to use a CC in a restaurant. Our cards have been compromised probably 2 dozen times over the years with some really CRAZY stuff like a $5000 flooring purchase in Idaho being delivered to Arizona but never had any hassle dealing with it. NEVER USE A DEBIT CARD, it's 10x thew hassle to get reimbursed but you still eventually will.

papasetti82
10-13-2020, 10:30 PM
I can block and unblock my debit card with BOA.

davem4616
10-14-2020, 01:57 AM
I don't use a debit card...not as secure as a credit card

rather than signing my name on the back of the card I write 'ask for photo ID'....amazing how few times I actually get asked to show my photo ID

Two Bills
10-14-2020, 03:43 AM
As a precuation, I have completely blacked out the CW2 number on the back of my card, as without it, the card number alone is useless for online purchases.
(Yes. I do remember number.)
When making a purchase, I never let card out of sight.
No business should need to handle a card during a transaction these days anyway.

Girlcopper
10-14-2020, 05:13 AM
I visited a local restaurant for lunch on Wednesday, last week and paid for it with my credit card. The waitress took my card, I assume to the back, and charged my card and returned it with the receipt to sign. There was nothing unusual about the transaction. Over the weekend I checked my charges and found two charges, one for $359.95 and another for $362.95 (both on line). I know it happened at the restaurant because I did not use the card again until Sunday, when it was declined, which prompted me to look at my balance and I saw the charges. We obviously are not saying the name of the restaurant, but we are calling the manager to alert them they have a thief on their wait staff and they should buy portable credit scanners so the staff can bring it to the table to be charged thru the card chip. Even though I know it was done there, because of the transaction date, and the sparse use of my card during that time, my warning would be to check your on-line balance daily. It's a good thing I do not put much money in the debit card account as they tried another charge but it was denied. A warning to the wise is hopefully enough.
The purchases on line can be traced to the purchaser. Before you accuse a restaurant worker, find out who did the charges. Your info could have been obtained weeks before the transaction was done on line.

Singerlady
10-14-2020, 06:11 AM
I visited a local restaurant for lunch on Wednesday, last week and paid for it with my credit card. The waitress took my card, I assume to the back, and charged my card and returned it with the receipt to sign. There was nothing unusual about the transaction. Over the weekend I checked my charges and found two charges, one for $359.95 and another for $362.95 (both on line). I know it happened at the restaurant because I did not use the card again until Sunday, when it was declined, which prompted me to look at my balance and I saw the charges. We obviously are not saying the name of the restaurant, but we are calling the manager to alert them they have a thief on their wait staff and they should buy portable credit scanners so the staff can bring it to the table to be charged thru the card chip. Even though I know it was done there, because of the transaction date, and the sparse use of my card during that time, my warning would be to check your on-line balance daily. It's a good thing I do not put much money in the debit card account as they tried another charge but it was denied. A warning to the wise is hopefully enough.

Never use your debit card. No protection. Hassle.
Use CC. Set up alerts when a transaction has been made. Mine is for when anyone has charged more than $1. Thief sometimes charges a small amount and then later hits you with the big one. Like another poster, I get the alert within 15 minutes of the charge. That way I don’t have to go into my account and check because I receive an email.

Robnlaura
10-14-2020, 06:11 AM
That’s why we use a card called Revolut it allows me to put a minimal amount on when I want to go out for dinner check it out it’s great I got it for international travel after being defrauded like you were in South Africa

noslices1
10-14-2020, 06:14 AM
A few years ago B of A called me and asked if I had just purchased airline tickets in Dubai. There was a $1200 charge on my card. I told them no and they reversed the charge. Another time I was filling my gas tank in Chicago where I was visiting And B of A called me to see if I was in Chicago filling my gas tank. Great company.

mydavid
10-14-2020, 06:39 AM
A debit card is directly attached to your bank account, and don't have the protections of a credit card. I personally only use my debit card to draw cash at my bank.

Jolson
10-14-2020, 06:44 AM
And what proof do you have of this vs. someone got your card number three weeks ago, or three months ago or three years ago and just used it now.

Exactly! Credit card numbers get stolen all the time then sold. The same thing can happen with your checking account. I work in a bank and see fraud all the time just like this. Just dispute the charge and get a new card. The bank will shut that number down so it can’t be used anymore.

024engine
10-14-2020, 06:47 AM
I visited a local restaurant for lunch on Wednesday, last week and paid for it with my credit card. The waitress took my card, I assume to the back, and charged my card and returned it with the receipt to sign. There was nothing unusual about the transaction. Over the weekend I checked my charges and found two charges, one for $359.95 and another for $362.95 (both on line). I know it happened at the restaurant because I did not use the card again until Sunday, when it was declined, which prompted me to look at my balance and I saw the charges. We obviously are not saying the name of the restaurant, but we are calling the manager to alert them they have a thief on their wait staff and they should buy portable credit scanners so the staff can bring it to the table to be charged thru the card chip. Even though I know it was done there, because of the transaction date, and the sparse use of my card during that time, my warning would be to check your on-line balance daily. It's a good thing I do not put much money in the debit card account as they tried another charge but it was denied. A warning to the wise is hopefully enough.
You should name the restaurant to protect the rest of us.

Shawn714
10-14-2020, 06:54 AM
ANYPLACE where my card is out of my sight I pay cash. Including McDonald’s, gas stations!!! My daughter was hacked at a Wawa ATM and paid for an apparently large family in Mexico to go to the movies and my husband must’ve paid for their taxi ride there.

newgirl
10-14-2020, 07:07 AM
Sadly the police will not do anything. Same thing happened to me .

gpkk_2000
10-14-2020, 07:08 AM
We do too. We use the cards as little as possible. The mailbox station makes it easy to get cash (as we bank at the local bank).

Rlheinz19@yahoo.com
10-14-2020, 07:34 AM
We had money stolen from a gift card that had never been used. My husband gave me a $500 gift card and the 1st time I tried to use it, there was only $17 available. We suspect that they used some kind of scanner and then when he authorized it for online purchases that set the ball rolling. The 1st charges started hitting within 5 minutes. We normally use a credit card for everything to get the points. It alerts him within seconds much to my dismay when I'm out shopping. Now I have a separate fun money account so it don't get the dreaded text. "What did you need at Walgreens that cost $50?". Lol

La lamy
10-14-2020, 07:48 AM
I remember the first time a waiter took my card to the back to charge me. I couldn't believe this was a thing in Florida, totally agree with others to pay cash in restaurants.

KRM0614
10-14-2020, 08:26 AM
I visited a local restaurant for lunch on Wednesday, last week and paid for it with my credit card. The waitress took my card, I assume to the back, and charged my card and returned it with the receipt to sign. There was nothing unusual about the transaction. Over the weekend I checked my charges and found two charges, one for $359.95 and another for $362.95 (both on line). I know it happened at the restaurant because I did not use the card again until Sunday, when it was declined, which prompted me to look at my balance and I saw the charges. We obviously are not saying the name of the restaurant, but we are calling the manager to alert them they have a thief on their wait staff and they should buy portable credit scanners so the staff can bring it to the table to be charged thru the card chip. Even though I know it was done there, because of the transaction date, and the sparse use of my card during that time, my warning would be to check your on-line balance daily. It's a good thing I do not put much money in the debit card account as they tried another charge but it was denied. A warning to the wise is hopefully enough.
You should file police report and they can go to restaurant receipts can track the server

KRM0614
10-14-2020, 08:27 AM
I set up email alerts for all credit cards, bank accounts, etc. I usually get the emails within 15 minutes of the charge. I set the amounts for the alerts to $25 or less. I have actually had Chase on the phone disputing a several hundred dollar charge for race tickets less than 20 minutes after the charge was made.
I get instant alert with US Bank on phone and tablet

KRM0614
10-14-2020, 08:27 AM
I visited a local restaurant for lunch on Wednesday, last week and paid for it with my credit card. The waitress took my card, I assume to the back, and charged my card and returned it with the receipt to sign. There was nothing unusual about the transaction. Over the weekend I checked my charges and found two charges, one for $359.95 and another for $362.95 (both on line). I know it happened at the restaurant because I did not use the card again until Sunday, when it was declined, which prompted me to look at my balance and I saw the charges. We obviously are not saying the name of the restaurant, but we are calling the manager to alert them they have a thief on their wait staff and they should buy portable credit scanners so the staff can bring it to the table to be charged thru the card chip. Even though I know it was done there, because of the transaction date, and the sparse use of my card during that time, my warning would be to check your on-line balance daily. It's a good thing I do not put much money in the debit card account as they tried another charge but it was denied. A warning to the wise is hopefully enough.
Why not tell us the name of the restaurant ?

KRM0614
10-14-2020, 08:29 AM
In some restaurants it's the manager that inputs the bill into the charge card system. So reporting it to the manager is of no help. He/she may be the thief.
You need to call the credit card company (bank fraud dept.) and give them the details. They will shut off that card and express you a new number. Then you have to update all your auto-charge accounts. :cus:
If VISA/MC/AE/DISC gets just one or two more like that (at Restaurant X) they will shut down their billing system until they find the culprit.
Never fear your credit card (number) being stolen. It's your debit card you don't want to hand anyone.
There is NO REASON you should hide who the restaurant is, as long as it's factual. So tell us.

Skip
Tell me skip ! I even gave checks with no address on them

Pila0431
10-14-2020, 08:40 AM
I totally agree with "Mr. Helpful".....you really have NO idea when your card number was stolen, hence no idea if in fact the restaurant was involved.
The whole point of stealing a number is to use it ASAP. The person doing this feels that a credit card is probably used several times a day for many days so the chances of someone knowing it was used at a particular place is very remote. In some cases the card maybe one that is sparingly used and can be traced to where it might have been compromised. The warning that was posted did not mention the restaurant for obvious liability issues, since the actual theft was not witnessed, yet the card was not used for many days prior or after the use at the restaurant.
The point of this post was two fold. It was to alert point of sale establishments to explore having a portable charge unit available for wait staff to bring it to the table and the consumer use a chip card to register the charge and the owner or manager be alerted that these types of thefts have become more common and why not protect your business from that particular type of theft. The best way for implementing this is that the card companies require those types of charge machines for their cards if a merchant accepts that card.
Sorry this is so long, but I feel very strongly that combating theft in point of sale establishments will stop those who are taking money from those seniors who are on fixed incomes, especially in the Villages. In my 50 years owning hospitality businesses and using these portable charge chip machines at the table, since they were available, have completely stopped any instances of this type of theft and received many compliments from customers using them.

wmcgowan
10-14-2020, 08:43 AM
I visited a local restaurant for lunch on Wednesday, last week and paid for it with my credit card. The waitress took my card, I assume to the back, and charged my card and returned it with the receipt to sign. There was nothing unusual about the transaction. Over the weekend I checked my charges and found two charges, one for $359.95 and another for $362.95 (both on line). I know it happened at the restaurant because I did not use the card again until Sunday, when it was declined, which prompted me to look at my balance and I saw the charges. We obviously are not saying the name of the restaurant, but we are calling the manager to alert them they have a thief on their wait staff and they should buy portable credit scanners so the staff can bring it to the table to be charged thru the card chip. Even though I know it was done there, because of the transaction date, and the sparse use of my card during that time, my warning would be to check your on-line balance daily. It's a good thing I do not put much money in the debit card account as they tried another charge but it was denied. A warning to the wise is hopefully enough.

my experience -
somehow my cc number got into the hands of a criminal. They put a small charge on it at a gas station to see if it would go through. It did. The gas station was more than 50 miles from my house and I had not been near it. The next charge was for over $1000 at a Lowes that was near the gas station. They purchased outdoor furniture. Fortunately the algorithms at the CC company figured this out and the CC company called me with an alert. I returned the call - did not just wave it off as spam and was put in touch with security who explained the situation. Was able to decline the charges as theft and of course change the CC number immediately. When I asked as to what would be the next steps - the CC agent said they just write it off as there is no way for them to track these criminals and prosecute. Sad but true.

OhioBuckeye
10-14-2020, 08:51 AM
I visited a local restaurant for lunch on Wednesday, last week and paid for it with my credit card. The waitress took my card, I assume to the back, and charged my card and returned it with the receipt to sign. There was nothing unusual about the transaction. Over the weekend I checked my charges and found two charges, one for $359.95 and another for $362.95 (both on line). I know it happened at the restaurant because I did not use the card again until Sunday, when it was declined, which prompted me to look at my balance and I saw the charges. We obviously are not saying the name of the restaurant, but we are calling the manager to alert them they have a thief on their wait staff and they should buy portable credit scanners so the staff can bring it to the table to be charged thru the card chip. Even though I know it was done there, because of the transaction date, and the sparse use of my card during that time, my warning would be to check your on-line balance daily. It's a good thing I do not put much money in the debit card account as they tried another charge but it was denied. A warning to the wise is hopefully enough.

They should do like Chili’s, have a computized Credit Card scanner at every table. When a waitress or waiter takes your Credit Card, it’s to easy for them to get all of your information. All restaurants should always make transactions right at your table. Can’t believe that 99% of people give them tips then TRY to steal from them. Pila0431: I hope they catch the person that used your Credit Card. Also I would think twice about going there again!

equaintance
10-14-2020, 08:52 AM
This kind of thing happened to me twice. I no longer have a debit card and am very careful with my credit cards.

airstreamingypsy
10-14-2020, 09:04 AM
I have a main credit card, for online purchases, and a second card with the lowest possible credit line that I only use in gas stations and restaurants. I also get a text the second my cards are used, so I know in thee restaurant if the charge is correct, and I know instantly if anyone else uses my card.

charlieo1126@gmail.com
10-14-2020, 09:11 AM
I still can’t understand why people are so worried about credit card theft to the extent that they won’t use them for in restaurants, gas stations , wherever . What is the point of having one, if you don’t use it . I use mine for everything but tips, no fee, lots of cash back ,in non virus years I alternate winters in Hawaii and Miami Beach take trips to Thailand while in Hawaii, summer in Boston visit friends in Brazil and Colombia. Have used the same card for 3 years for everything . I don’t know why the fear and FYI a wait person takes your card at table in most places in every state not just Florida . You are not liable for any bad charges

Cranford61
10-14-2020, 09:12 AM
I visited a local restaurant for lunch on Wednesday, last week and paid for it with my credit card. The waitress took my card, I assume to the back, and charged my card and returned it with the receipt to sign. There was nothing unusual about the transaction. Over the weekend I checked my charges and found two charges, one for $359.95 and another for $362.95 (both on line). I know it happened at the restaurant because I did not use the card again until Sunday, when it was declined, which prompted me to look at my balance and I saw the charges. We obviously are not saying the name of the restaurant, but we are calling the manager to alert them they have a thief on their wait staff and they should buy portable credit scanners so the staff can bring it to the table to be charged thru the card chip. Even though I know it was done there, because of the transaction date, and the sparse use of my card during that time, my warning would be to check your on-line balance daily. It's a good thing I do not put much money in the debit card account as they tried another charge but it was denied. A warning to the wise is hopefully enough.
She re-entered it after she had failed to include your $3 gratuity and then did not properly void out the original charge of $359.

Marshaw
10-14-2020, 09:52 AM
You used debit and credit card. Which one was it?

joelfmi
10-14-2020, 09:52 AM
debit card are a easy way for thief's to get your money always use credit cards les hassle

cassjax2
10-14-2020, 09:56 AM
My debit card and credit card both have alerts and I receive alerts within 1-2 minutes of a transaction - sometimes within seconds, which I love!

sooziesoul
10-14-2020, 10:06 AM
I do t know why anyone uses a debit card when you have so much protection including alertS from card company Sometime when I’m shopping or vacationing or just out of blue they my turn down a purchase but very quickly send a text asking if these last 3 purchases were yours you say yes or no and then your good to submit card , you also have a right when bill comes in to dispute credit. I never ever check my balance, you are no liable when bill comes in ,also my card is no fee , and I receive between $1000, and $1500 a year back and bill is automatically drafted from credit union every month I have not paid any interest in the 20years I’ve had card
I agree. My banker told me years ago, not to use a debit card. It’s too risky . I think banks should just do away with them.

BarryD
10-14-2020, 10:20 AM
Restaurant was down on 441. It was a new credit card used for the first time at the restaurant. Next came over $1,500 in charges down at Millenia Mall. It was clear where the card number was stolen. The credit card company wiped out the charges right away. I have no idea if they went after the restaurant or any of its workers. When our daughter had the same experience up north with a debit card, it took months to resolve. The bank wouldn't call it fraud, they called it a dispute.

linsid
10-14-2020, 10:27 AM
I have a debit card with Citizens here in TV. They have notified me immediately from the fraud department when there were unusual charges posted and I can go online immediately to see all charges. Sometimes before I get home from the store! It is both a debit and charge. Very happy with Citizens Bank service.

stadalberts
10-14-2020, 10:33 AM
You should really let us all know where this took place!!

retiredguy123
10-14-2020, 11:01 AM
I have a debit card with Citizens here in TV. They have notified me immediately from the fraud department when there were unusual charges posted and I can go online immediately to see all charges. Sometimes before I get home from the store! It is both a debit and charge. Very happy with Citizens Bank service.
You may want to check with your bank. I understand that, when you have a debit card and select "charge" for a transaction, the card still works like a debit card for purposes of your right to dispute a charge with the bank. So, the bank does not need to follow the Federal credit card law like it would if you were using a stand alone credit card.

jklfairwin
10-14-2020, 11:23 AM
The difference is that you are only responsible up to $50 for false credit card charges and the bank/creditcard company is responsible for the rest; so they really care and most credit cards have great possible fraud alert systems. With the debit card everything lost is charged to you; the bank has no liability so they they are not concerned.

retiredguy123
10-14-2020, 11:31 AM
The difference is that you are only responsible up to $50 for false credit card charges and the bank/creditcard company is responsible for the rest; so they really care and most credit cards have great possible fraud alert systems. With the debit card everything lost is charged to you; the bank has no liability so they they are not concerned.
If you use a stand alone credit card and you dispute a false charge, the Federal credit card law is in effect. The bank must immediately remove the charge and investigate the dispute. The bank cannot charge you anything for the disputed charge. But, if you use a debit card, even if you select "charge" on the keypad, the transaction is not subject to the Federal law, and the bank can use whatever dispute rules they have established for the card. I never use a debit card for purchases.

charlie1
10-14-2020, 11:49 AM
Not saying it is not the restaurant employee but there is a good chance it was not the restaurant. Chances are the orders made on line were shipped to people that are untraceable or out of the country. It is too easy to catch someone who buys over the internet and has the items shipped a known person. Fraudulent use over the internet takes an organized team. (unless the person is ignorant of how the internet works) I had overall responsibility for data security and credit card security at one time. With all the hacking happening at stores, etc that take credit cards, it could have come from anywhere. In fact, I can bet you there are a lot of companies that do not know that they have been compromised. The key for you is to report the fraudulent activity to your CC company immediately so they can look at all your charges over a period of time to determine if any place you used the card has had other issues. This is how most of the security breaches are discovered! Let them do the work of finding the people responsible!

retiredguy123
10-14-2020, 12:01 PM
Not saying it is not the restaurant employee but there is a good chance it was not the restaurant. Chances are the orders made on line were shipped to people that are untraceable or out of the country. It is too easy to catch someone who buys over the internet and has the items shipped a known person. Fraudulent use over the internet takes an organized team. (unless the person is ignorant of how the internet works) I had overall responsibility for data security and credit card security at one time. With all the hacking happening at stores, etc that take credit cards, it could have come from anywhere. In fact, I can bet you there are a lot of companies that do not know that they have been compromised. The key for you is to report the fraudulent activity to your CC company immediately so they can look at all your charges over a period of time to determine if any place you used the card has had other issues. This is how most of the security breaches are discovered! Let them do the work of finding the people responsible!
If the card was compromised in the restaurant, I would blame the restaurant for not providing a safe and secure way for their customers to pay the bill. They should be responsible for their employees, or they could allow customers to swipe their own card at the table. They own the business.

DecaturFargo
10-14-2020, 02:25 PM
When we were in Sweden and Denmark, every restsurant brought the portable machine to the table. Your card was never out of your control. This is what should happen in America for each and every purchase.

Topspinmo
10-14-2020, 04:20 PM
I visited a local restaurant for lunch on Wednesday, last week and paid for it with my credit card. The waitress took my card, I assume to the back, and charged my card and returned it with the receipt to sign. There was nothing unusual about the transaction. Over the weekend I checked my charges and found two charges, one for $359.95 and another for $362.95 (both on line). I know it happened at the restaurant because I did not use the card again until Sunday, when it was declined, which prompted me to look at my balance and I saw the charges. We obviously are not saying the name of the restaurant, but we are calling the manager to alert them they have a thief on their wait staff and they should buy portable credit scanners so the staff can bring it to the table to be charged thru the card chip. Even though I know it was done there, because of the transaction date, and the sparse use of my card during that time, my warning would be to check your on-line balance daily. It's a good thing I do not put much money in the debit card account as they tried another charge but it was denied. A warning to the wise is hopefully enough.

The exact reason I don’t let waiter take my credit cards and never debit bank card. Especially during the pandemic, some people are disparate and of course some are just thieves.

Topspinmo
10-14-2020, 04:23 PM
Not saying it is not the restaurant employee but there is a good chance it was not the restaurant. Chances are the orders made on line were shipped to people that are untraceable or out of the country. It is too easy to catch someone who buys over the internet and has the items shipped a known person. Fraudulent use over the internet takes an organized team. (unless the person is ignorant of how the internet works) I had overall responsibility for data security and credit card security at one time. With all the hacking happening at stores, etc that take credit cards, it could have come from anywhere. In fact, I can bet you there are a lot of companies that do not know that they have been compromised. The key for you is to report the fraudulent activity to your CC company immediately so they can look at all your charges over a period of time to determine if any place you used the card has had other issues. This is how most of the security breaches are discovered! Let them do the work of finding the people responsible!

I doubt the rarely find the individuals?
That’s why you use go-in-between like PayPal so they can’t get access to you’re credit cards/ bank cards.

dewilson58
10-14-2020, 04:47 PM
You should really let us all know where this took place!!


The OP does not KNOW.
OP is making an assumption.


Why bash a business without facts???

Stu from NYC
10-14-2020, 07:24 PM
The exact reason I don’t let waiter take my credit cards and never debit bank card. Especially during the pandemic, some people are disparate and of course some are just thieves.

If you do not let the waiter take your card how do you pay?

Stu from NYC
10-14-2020, 07:25 PM
When we were in Sweden and Denmark, every restsurant brought the portable machine to the table. Your card was never out of your control. This is what should happen in America for each and every purchase.

I have found they do it this way all thru Europe. No idea why we are so backward?

Would think the CC companies would insist on this to reduce fraud.

perrjojo
10-14-2020, 07:45 PM
Once my credit card was used by the receptionist in my doctors office. She used it for online purchases and and her son’s gymnastic lessons. I knew who did it and called the CC company to report who had used my card and they would not take the information. I guess it’s just easier to write it off and charge higher interest.

jaj523
10-14-2020, 11:53 PM
I have a credit card I seldom use but keep in case of an emergency. After about three months, I noticed that my FICA score had gone way down. After checking further, I discovered that someone had charged over $5000 at Sam's Club three months previously. I have never even been to Sam's Club. They had been sending the bill to a bogus address, so I never got an actual bill, which would have alerted me to the charge. When I finally discovered all this, I had a heck of a time trying to straighten out my credit, which had always been impeccable. Started getting nasty phone calls from debt collectors. It took months to get it all straightened out, and my credit number has still not returned to what it was before all this happened, although it has improved. I considered going to a lawyer, and only when I threatened to do that did Sam's Club relent and consider the charge fraudulent. But it still took months to get the credit agency to do the same. What a nightmare! I got a new card number and put an alert on it.

Dcommuter
10-15-2020, 12:03 AM
That is whyI don’t use debit card they can clean up you bank. I have a credit card every time I use online or in store an email or text sent to my phone to alert me.

oneclickplus
10-15-2020, 07:04 AM
Our cards have been compromised probably 2 dozen times over the years

Ate out last night. Paid cash as I always do. Checked my balances and online accounts last evening before bed and again this morning and so far no fraudulent charges.

OhioBuckeye
10-15-2020, 07:51 AM
What’s happening to my comments. When I commented & Submited my Reply it said what page it would be on but when I checked it wasn’t there, why?