Why won't computer give access

[jebartle]

What could be wrong??

[JoelJohnson]

It might be helpful if you gave a bit more detail.

[villagetinker]

What could be wrong??

We need more information to provide any useful feedback.
Blank screen? Keyboard not working? Type of computer (notepad, laptop, desktop, other? Operating system (windows/apple, etc.) and so much more.

[jebartle]

We need more information to provide any useful feedback.
Blank screen? Keyboard not working? Type of computer (notepad, laptop, desktop, other? Operating system (windows/apple, etc.) and so much more.

Isis laptop, 6 mo. Old, turn on computer, normally asks for access code but nothing but screen saver. Thats all I've got. I've turned it on/off but nothing but screen saver.

[retiredguy123]

Isis laptop, 6 mo. Old, turn on computer, normally asks for access code but nothing but screen saver. Thats all I've got. I've turned it on/off but nothing but screen saver.
I would try unplugging it and remove the battery. Then, reinstall the battery and restart. Good luck.

Note: If the battery is built in, try holding down the power button for 15 or 20 seconds to completely shut down the laptop.

[JoelJohnson]

Running Windows 10?

[OrangeBlossomBaby]

Do you mean Asus laptop? I've never heard of an Isis laptop. What is the operating system? Windows 10, *ux, is it a Chromebook?

[Arctic Fox]

Isis laptop, 6 mo. Old, turn on computer, normally asks for access code but nothing but screen saver. Thats all I've got. I've turned it on/off but nothing but screen saver.

Have you hit the "Enter" key?

[JoMar]

Assume still under warranty......call your provider and see what they want you to do to fix it, may need to ship it back or you can take it to a local guy and get an estimate and discuss with your provider.

[jebartle]

Thank you to all

[jebartle]

Spell check didn't like asus, has a mind of its own.

[jebartle]

Tried CONTROL , SHIFT, ESC, cleaned, back on.