Log in

View Full Version : Registration not working


pedwards2932
03-14-2021, 07:58 AM
I was able to register for TOTV when I was at our Villages home. We are back in Virginia and I am trying to register my wife but whenever I click the Register button I get sent to a spam page as follows.

Making Things Better.
Sorry! data was identified as spam and so couldn't process your registration.
Please contact us and let me know so we can improve on this.

Thank you!

Not sure if this is because I am in VA or not or because I am a new user. I have submitted a ticket and gotten no response. I have tried this on 2 computers and tried 2 different browsers but still get the spam link? Not sure what to do.

B-flat
03-14-2021, 07:59 AM
I would suggest sending an email to the TOTV admin.

grumpy@turton.us
03-14-2021, 08:54 AM
I was able to register for TOTV when I was at our Villages home. We are back in Virginia and I am trying to register my wife but whenever I click the Register button I get sent to a spam page as follows.

Making Things Better.
Sorry! data was identified as spam and so couldn't process your registration.
Please contact us and let me know so we can improve on this.

Thank you!

Not sure if this is because I am in VA or not or because I am a new user. I have submitted a ticket and gotten no response. I have tried this on 2 computers and tried 2 different browsers but still get the spam link? Not sure what to do.

Problem is most likely in your email system. They have spam blockers to help protect you but they sometimes block legitimate mail. Could be in either your email client or the email server.

pedwards2932
03-14-2021, 01:02 PM
I can't find the administrator e-mail on the site? I did put in a ticket requesting they create an account. Don't think this is coming from my side I think it has something to do with the security settings on the server. It did it from 2 different computers. Hopefully with the ticket they can create the account.

villagetinker
03-14-2021, 01:33 PM
OP, did you use the same email address, if so this may be the problem, as I understand it one user per email address.

Here is the email I use to contact the owners: 'totvspecialist@gmail.com'

Hope this helps, VT.