What do you do when you get someone else's Amazon order?

[Northerner52]

Amazon said my order was in my locker! It's not. Must have been put in another. Last time this happed I never received the order. Do you keep it? Take time to bring it to the Post Office. Wait for the mail carrier at your mailing station?
UPDATE: I printed and put in my mailbox a printout of the tracking delivery and Tuesday the package was in my locker.

[MrPelota]

Since I have been on this side of it, I know the frustration. I always try to take it to the rightful owner who ends up being a neighbor most of the time.

You can also contact Amazon and they usually replace or investigate.

It’s frustrating for sure, but I would hope people do the right thing.

[GrumpyOldMan]

It's happened a couple of times to me in the past 18 months. I just take it over to the rightful owners.

[MrFlorida]

It would be dishonest to keep it. I would take it to the rightful owners.

[OrangeBlossomBaby]

I got a package after the postal worker left for the day, addressed to someone down the road who I'd never met. So I walked it over to her and introduced myself. It was a lovely experience, meeting more neighbors!

I've also received packages for the people who used to live in my house. I know where they live, so I just bring it to their house with a note to remind her to remind Amazon she doesn't live there anymore!

[BRN_RI_FL]

In our group of 133 villas there are a few houses with the exact same street number as another (not street, just the number). Someone a few streets over with the same street number as ours received one of our packages a while back and returned it to us. One or two other times when a package says delivered and it has not been, I check that guys porch. In the past I’ve rung his bell and when he hasn’t been home, I take our package that is outside his door.

[MSchad]

Have received others packages and taken to them. Others have brought mine that they received. But twice I have not had it brought to me when it was delivered to someone else. So easy to take the package to your neighbor. Maybe they opened and liked it, or embarrassed they did open it. At least Amazon will resend it if neighbor keeps it.

[RICH1]

I ordered a Bronze Statue from ETSY, waited over 45 days only to discover that the USPS delivery person put the odd-size PO key in the wrong box! I didn't experience the Warm & Fuzzy feeling ending that you all talk about...I always try to do the Right Thing in life.. I surely wouldn't want an Amazon/ETSY package keeping me from reaching my goal of meeting God...

[JoelJohnson]

There was a story on the news about a guy who found a bunch of Amazon packages. He called Amazon and they said to keep them! He contacted the police, but they didn't want them either and there were too many or too far away to deliver himself. After the story hit the news, the police took them, but never heard what happen to them after.

[jedalton]

Last 4 things I ordered, not from Amazon. said they had been delivered to my mailbox but I have not received them. Asked mail lady and she knows nothing about it?

[La lamy]

Always do the right thing. Hard to imagine getting pleasure out of something you haven't earned.

[dewilson58]

Amazon said my order was in my locker! It's not. Must have been put in another. Last time this happed I never received the order. Do you keep it? Take time to bring it to the Post Office. Wait for the mail carrier at your mailing station?

Put it bac in Ur locker and push it thru to the floor inside the facility.

[Bridget Staunton]

I would call Amazon, they are a great Company. If you find the mail carrier I would tell him/her

[Hackercraft]

Down here in Monarch Grove Amazon delivers the larger packages in their own vehicles and then sends you a photo of it on your porch.
The only problem we have is the mail ladies putting packages in the mail slots that fit in the back but won’t come out the front.

[Ladysilky51]

What nice neighbors you all are. I received someone else’s package in my locker and immediately return it to our postal station. I was waiting for a delivery as well. It seems the postal worker put mine in someone else’s locker. And guess what, that person never had the decency to return mine. They kept it. And the best, the postal workers could do nothing about it! How awful that on both ends.

[PJackpot]

This has happened to me in the past, and I always take it to the address on the box. If it's at the postal station, then they are obviously a resident of The Villages. It takes very little time to drop off an item like that, and it's the neighborly thing to do.

[bakon]

I keep it only if a bell for my bicycle and ride by the owners house daily to show it off.

[richl]

Write a note to Amazon explaining the issue and bring the package & note to any UPS store and they will send it to Amazon - no cost to you.

[DAVES]

Put it bac in Ur locker and push it thru to the floor inside the facility.

An interesting and creative solution.

[DAVES]

Keeping it is actually a federal CRIME.

[Jerseyborn]

I posted a pic on the villages Facebook page and found the rightful owner in 2 days. It was our neighbor but since we just moved in we hadn't met them yet.

[DaleDivine]

We must have pretty good mail girls in Charlotte. In 7 years I've never had a package lost. Only once have I gotten a package that wasn't mine and I delivered it to the person it belonged to.
:coolsmiley::coolsmiley:

[Cassieb]

Amazon said my order was in my locker! It's not. Must have been put in another. Last time this happed I never received the order. Do you keep it? Take time to bring it to the Post Office. Wait for the mail carrier at your mailing station?
It has nothing to do with Amazon and everything to do with your postal carrier. The key for the postal box was put in the wrong mail box or the carrier did not deliver it even though she scanned the parcel as delivered. Some carriers have been hoarding the parcels in the mailroom waiting to see if you ask for them. This has been verified by our previous carrier who has gone into the mailrooms on Sundays to put medications into boxes and found parcels piled up in the corners. If this happens to you it really does not do any good to contact the carriers supervisor, you need to contact the Postal Inspectors Office and the OIG.

[Quixote]

We have not had a problem with lost packages from Amazon, but a couple of times our Instacart shoppers brought our food delivery to someone else's house. They invariably take a picture of the delivery outside the front door to show that they delivered it. However, we were able to point out to them that nothing in the picture matched our front door!

But—and perhaps because it's food—they say they cannot take a chance on picking it up where it was wrongly delivered to bring to us. We residents are not in a position to bring it for whom it was intended, mainly because grocery deliveries don't have name and address on them. In other words, if you receive an erroneous food delivery, you are to keep it as a gift; if someone receives yours, they can do the same.

We've never received a package (Amazon or others) in error. At times we've gotten misdirected letters, and those are easy enough to return for the mail carrier to redeliver. Very rarely we'll receive a letter for the previous owner of the house (and we're here ten years!) on which we write their forwarding address and bring back to the mail station. If it's first class mail, it MUST be redelivered; the junk mail remains just that—junk mail....

[OhioBuckeye]

If it’ a neighbor or someone close by I’ll put it on the porch. But believe it or not sometimes it someone that lives somewhere I never heard of. I don’t get paid by Amazon or UPS, since Amazon just shurges it off & their delivery people don’t want to look for the address I always let UPS handle & put the package in their OUTGOING mail. Amazon makes billions of dollars probably a month, so I’m thinking they should be able to figure out a way to make sure the right household gets it. After all it’s not our responsibility to deliver mail. Amazon employees are getting good pay to be a A1 company. Sorry if you don’t agree with my solution!

[Sandy and Ed]

Always do the right thing. Hard to imagine getting pleasure out of something you haven't earned.

unfortunately we don’t see much of that sentiment nowadays with all the undeserved, unearned socialist giveaways

[Spsmith444]

I open it up to see if I want it......just kidding. No way would I keep it. The delivery drivers take photos of the package at your door to show they delivered it. Once when I didn’t get a package and contacted Amazon they sent a picture. Sure enough it is as delivered to the wrong house. Not a fan of Amazon but they usually make things right.

[dtennent]

In addition to Amazon orders, other orders get mixed up as well. We ordered wine from an online wine company. The box was addressed to me but was for a woman in South Carolina. I called up the company and explained what we had received. They said to keep the wine and that they would send me my order - which they did. My wife and I spent the next few weeks drinking the wines from my new "girl friend". For the money, it was the best tasting wine we have ever had!

[JayK!]

Wait for the mail carrier at your mailing station or you can also deliver it to the addressee personally. The person may be anxiously awaiting it.

[DanB]

USPS has a free service called Informed Delivery. After signing up, you get an email each day containing an image of each letter or package scheduled for delivery that day. You can also log in and see previous day deliveries. If the email contains an image of an amazon delivery, and doesn't arrive, you'll know the mailman placed the delivery in the wrong box. Works great.
Go to the usps website and click on "Quick Tools" and then "Informed Delivery" to sign up.

[Cheiro]

I have been on the other side of this in having my order from Amazon delivered to someone else. I first contacted the Post Office. They checked the package boxes and told me my package was not in any of them. Apparently, whoever received my package just took it and kept it.
I then contacted Amazon and they refused to do anything about it since they did not consider it their problem. Last time I will buy anything from Amazon. Have switched over to eBay. They have a fully refund polity.

[Travelingal702]

Amazon said my order was in my locker! It's not. Must have been put in another. Last time this happed I never received the order. Do you keep it? Take time to bring it to the Post Office. Wait for the mail carrier at your mailing station?

Two different time packages from Amazon did not arrive at their specified times. However, they showed, up at my door,:coolsmiley::coolsmiley: a few days later. They had been opened. Guess whoever got them didn't want them.

[lindaelane]

By coincidence, I returned a package wrongly placed in my locker to a neighbor an hour before I saw this post. It could have been there a couple of days or so - I do not check my mail everyday - sorry about that, whether or not it was you.

[Joe C.]

Years ago, my son who lived at house #1740 got a UPS delivery for house #1470 on the same street. So he dutifully hand delivered it to the lady who lived there. Fast forward a few years later, and now she's his wife. Serendipitous?

[gammonj]

I received a package that belonged to a lady down the street. I took it to her. We fell in love and was married and are living the life... Nope, that didn't happen. She did say thank you tho. :-)

[Arenoh]

Worst mail service I've ever seen. They actually have signed a registered mail letter sent to me! You never know if your mail or packages will ever get to you. I guess the local mail kiosks are operated by contract people. What a joke!

[caram333]

Posted on the Chatham postal station is a sign (with a name and phone.#)that says the person is missing an Amazon package.

[dadoiron]

Amazon said my order was in my locker! It's not. Must have been put in another. Last time this happed I never received the order. Do you keep it? Take time to bring it to the Post Office. Wait for the mail carrier at your mailing station?

Give it back and let them know it key was in wrong slot. They make it right.

[thelegges]

We get 1-2 packages a week that are not ours along with mail. Since most mail is cards, and packages are from different businesses, we take to the owners.

Mail is a special time for some, and I would hate to think they would have to wait couple days to have postal contractors to put it in the right box

[dadoiron]

Put it bac in Ur locker and push it thru to the floor inside the facility.

Can't do that anymore since some small person broke in thru the big box opening. Now (I assume all) have a covering blocking anything from the outside from getting on. They put it in place when they leave and it's pretty solid.

[Rosebud1949]

Amazon said my order was in my locker! It's not. Must have been put in another. Last time this happed I never received the order. Do you keep it? Take time to bring it to the Post Office. Wait for the mail carrier at your mailing station?
I try to return to the right owner, Shame some dont do the same for me. 3 sets of expensive printer cartridges NEVER arrived. No trace at Mail Station, no return by other box owners. Will not order cartridges from Amazon again. All other items safely received, or delivered to the door.

[Rodneysblue]

Amazon said my order was in my locker! It's not. Must have been put in another. Last time this happed I never received the order. Do you keep it? Take time to bring it to the Post Office. Wait for the mail carrier at your mailing station?
We contacted Amazon and they had one of their trucks that was in the area picket up.

[Joorn59]

Contact Amazon. They will send you a replacement at no cost

[dave from deland]

Amazon said my order was in my locker! It's not. Must have been put in another. Last time this happed I never received the order. Do you keep it? Take time to bring it to the Post Office. Wait for the mail carrier at your mailing station?I take it to the proper address. I have had one person come to my door with a package sent to me but delivered to them.

[newgirl]

I have that happen alot and basically your screwed. If it shows it was delivered some sellers will replace buy many won't.

[FUSSY LADY]

I had a package that was brought to the wrong person and the post office knew it, these people kept it and it was reported as theft, I don't know what happened after that, but the consumer sent me a new one. It was $39.99 and a Keurig product, guess they opened it up had a Keurig coffee maker so they kept it. I always take it back if it's not mine, but I guess other people don't, it is theft. Hope you get your package, good luck!

[Syd2008]

Has not happened but so would go back next day to see mail carrier. Could not live with myself if I stole someone else’s order.

[MDLNB]

I do NOT keep the package. I usually sell it at my next garage sale..........:1rotfl:

[ahlecat]

I just deliver it the address on the package

[noslices1]

I received a package that I didn’t order and opened by mistake. It had 50 Bitcoins in it. Since I now live in the Bahamas, lt was too far to take them back to The Villages.

[noslices1]

Years ago, my son who lived at house #1740 got a UPS delivery for house #1470 on the same street. So he dutifully hand delivered it to the lady who lived there. Fast forward a few years later, and now she's his wife. Serendipitous?

Maybe the lady saw what a good looking man your son was and put the package on his doorstep on purpose. If he kept it, she would know he was not for her, but if he returned it, she would know he was of good character and would see where it went from there.

[noslices1]

We get 1-2 packages a week that are not ours along with mail. Since most mail is cards, and packages are from different businesses, we take to the owners.

Mail is a special time for some, and I would hate to think they would have to wait couple days to have postal contractors to put it in the right box

If you get 1 to 2 packages A WEEK that aren’t yours, why wouldn’t you go to the postal station and tell your carrier? Otherwise, you spend a lot of time “exaggerating” a lot of stuff, don’t you?

[Tomfoolery]

I've also had the problem a couple times with the package shoved in from the back but too large to come out the front. Had to track down the carrier to get the parcel. IMO, carrier is just too lazy to put it in a locker, they can tell it's too large when they shove it in.

[PugMom]

Two different time packages from Amazon did not arrive at their specified times. However, they showed, up at my door,:coolsmiley::coolsmiley: a few days later. They had been opened. Guess whoever got them didn't want them.

this one time i opened a package without checking-saw it was something i didnt order, & only then realized it was mistakenly sent to us. i actually drive the packages over if it's really far, it's a good way to meet new neighbors

[juddfl]

It's happened to me twice. My check went to a lady with her address as 1161 and I'm 1661. She looked me up and phoned to apologize that she had opened it in error. I went to her home to pick it up and she had a man doing handyman work. He is now my handyman too.
Then my next door neighbors mail was delivered to me and I just used my mail slicer to open it. Never thought to flip it over to see the address. It was personal information from his financial advisor. I was embarrassed that I had opened it, but I delivered it to them and apologized for opening it. They were new neighbors and they understood. Couldn't ask for better neighbors.
Word of caution, look at address before opening your mail.

[cswett5234]

(we live in Maine) similar thing happened to my wife, we received a box of clothes from Talbots for someone else in SC. She called Talbots, they took the invoice number and said they would resend the order to the correct person and for my wife to keep the items. Unfortunately, they didn't fit her, so she gave them to our house-cleaner (she only comes every 2 weeks, just a convenience) and she LOVED them, who doesn't like new clothes from Talbots still in the bag!

[EdFNJ]

Down here in Monarch Grove Amazon delivers the larger packages in their own vehicles and then sends you a photo of it on your porch.
The only problem we have is the mail ladies putting packages in the mail slots that fit in the back but won’t come out the front.
LOL!! Just had that 30 minutes ago. NO WAY we could get it out of the mailbox. Guess I'll have to wait till tomorrow. It was a box inside a padded envelope. That was a first for me. Usually when the STUFF it in, it's something soft and I can work it back out. Not this time.

[EdFNJ]

USPS has a free service called Informed Delivery. After signing up, you get an email each day containing an image of each letter or package scheduled for delivery that day. You can also log in and see previous day deliveries. If the email contains an image of an amazon delivery, and doesn't arrive, you'll know the mailman placed the delivery in the wrong box. Works great.
Go to the usps website and click on "Quick Tools" and then "Informed Delivery" to sign up. That works MOST of the time, but often I get mail and packages that I don't get "Informed (about the) Delivery." :)

[Hifred]

During the two months I rented in Pinellas, I delivered several packages from ETSY to a person whose mail was always getting put into our mail box. The numbers were very close to ours and I believe the mail delivery person was dyslexic. Otherwise there was no other explanation as to how a mail person could regularly put mail and packages in the wrong box. We just wanted to make sure the person who was supposed to get their mail did.

Now we own a home in Charlotte and the mail service is better. But to answer your question if the address is on the letter or package we will go drop it off to the owners.

[jedalton]

we're having same problem. 2 big orders were delivered to P.O, and USPS showed they were delivered to TV mailbox. I TT post lady and she didn't remember them so we never got them. Could not get credit for them because CC company said the Vendor showed them the delivered email showing where they been delivered. Very frustrating. Just yesterday our next door neighbor brought over 8 pieces of mail that had been put in her mailbox.

[DiandJay]

We had this happen. We delivered the package to the address ourselves. Nice way to meet a distant neighbor.

[OhioBuckeye]

I open it up to see if I want it......just kidding. No way would I keep it. The delivery drivers take photos of the package at your door to show they delivered it. Once when I didn’t get a package and contacted Amazon they sent a picture. Sure enough it is as delivered to the wrong house. Not a fan of Amazon but they usually make things right.

Yea, pictures are fine but they must not look at the house number to make sure it’s the right house. Otherwise go to mailbox & let the post office worry about it, I know it’s not their fault but maybe they have a little more power to them straighten out.

[xcaligirl]

I've had several packages "missing" for weeks! Obviously went somewhere else and the people didn't return it to the P.O. or to the mail carrier. If I get an incorrect package (normally delivered from UPS to the P.O. & there is an obvious carrier error, I drop it off at the proper house. I do ring the doorbell to let them know the package is there.

[Travelingal702]

this one time i opened a package without checking-saw it was something i didnt order, & only then realized it was mistakenly sent to us. i actually drive the packages over if it's really far, it's a good way to meet new neighbors

You should have knocked on my door or rang the bell. We could be new friends :clap2::clap2:

[LG999]

For a few weeks i got other people's pkgs. At first they were nearby, so just dropped them off. Then i didnt get my own pkg but did get someone else's too far away. I called Amazon & they got the situation fixed. Gave me credit for my own pkg, picked up the other, hasnt happened again. But this is my house in NY. Its not the mailboxes that we have down there. You can call Amazon. You can also go to the mailbox place & talk to the person inside. I had to do that. Those people are not inside all the time so its not easy

[Curtisbwp]

You can also return it to kohl's at no cost to you.

[stevekennedy3]

What product are you missing? I got an Amazon package in my locker, which had MY address on it, but a different person's name.

[village dreamer]

if its food .....like a cake or steak.... its mine:pray::pray::pray: