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datamanron@aol.com
05-14-2021, 12:41 PM
Wife and I went to eat at Bravos Pizza in Lake Sumter yesterday
When we got the check the prices were higher than what the menu so I asked why
The waitress said there was a increase a while ago ??
I asked why doesn't it reflect on the menu ?
The waitress went to the manager and came back all ****ed off said I created a problem She adjusted the bill and I went to leave her a tip but she threw it back at me and said I don't need your tip This was CRAZY she was screaming and the manager came over to us and told us to leave I never experienced anything like this
I would not recommend Bravos Pizza and will never go back there

jebartle
05-14-2021, 12:59 PM
Wife and I went to eat at Bravos Pizza in Lake Sumter yesterday
When we got the check the prices were higher than what the menu so I asked why
The waitress said there was a increase a while ago ??
I asked why doesn't it reflect on the menu ?
The waitress went to the manager and came back all ****ed off said I created a problem She adjusted the bill and I went to leave her a tip but she threw it back at me and said I don't need your tip This was CRAZY she was screaming and the manager came over to us and told us to leave I never experienced anything like this
I would not recommend Bravos Pizza and will never go back there

Wondering if this is one of the results from pandemic, not an excuse, just a bad day, full of financial struggles. We've always enjoyed Bravos.

retiredguy123
05-14-2021, 01:14 PM
What the waitress said was absurd. There is no price increase. The price on the menu is the only price.

Stu from NYC
05-14-2021, 01:21 PM
We were there about a month or so ago and said the prices on the menu were wrong and gave us the new and increased prices when we ordered.

Strange behavior.

retiredguy123
05-14-2021, 01:25 PM
We were there about a month or so ago and said the prices on the menu were wrong and gave us the new and increased prices when we ordered.

Strange behavior.
Agree, but, if you don't tell the customer, the price on the menu is the price.

Gpsma
05-14-2021, 03:09 PM
Oh please..how much more could it have been?

Carla B
05-14-2021, 03:25 PM
At least, if they did change prices, they could type up the new menu on paper and use those. Maybe nobody over there can type?

retiredguy123
05-14-2021, 03:27 PM
Oh please..how much more could it have been?
So, why not just give away the food? How much could it cost to make a pizza anyway?

Mortal1
05-14-2021, 03:35 PM
had crappy service then...never went back. They've no idea what "customer service" means.

JGVillages
05-14-2021, 03:38 PM
Oh please..how much more could it have been?

So you go to the grocery store and look at the prices as you fill your cart then at check out the prices are higher? You go to the hardware store and the prices on the shelves are lower than what you are charged at checkout? A reputable business would correct that issue immediately.Too big a local social network here in The Villages for a business to “screw”with the residents. Been here 15+ years and local “word of mouth”, which spreads quickly, has been the demise of many poorly run businesses.

benj
05-14-2021, 03:41 PM
To bad, best pizza and ital in LSL.

DAVES
05-14-2021, 04:52 PM
To bad, best pizza and ital in LSL.

Perhaps, it is normal but read the posts. Endless complaints. Positive posts are so rare as to seem posted by crazies. Imagine if things were truly bad.

It is like so many things. I try to pick my battles things to be angry about so that I can give those few my full attention. Recently I had four opened issues. Frankly that is a record for me in my lifetime. So far I've won three of them the fourth one is the government. I EVEN WON WITH MEDICARE. It is truly simple, you I just need to find someone to talk to. Only offered option is on line chat. You do not type to a human. It is #7009. I takes over an hour on the computer. It says 90 days. Tough, follow up in another 30. The best one is closing line-anything else we can help you with?

DAVES
05-14-2021, 05:04 PM
So you go to the grocery store and look at the prices as you fill your cart then at check out the prices are higher? You go to the hardware store and the prices on the shelves are lower than what you are charged at checkout? A reputable business would correct that issue immediately.Too big a local social network here in The Villages for a business to “screw”with the residents. Been here 15+ years and local “word of mouth”, which spreads quickly, has been the demise of many poorly run businesses.

I've been in business. Not in the villages but someone I knew had a restaurant. It was a nice place in Florida. As part of a business meeting about 30 of us went to his place for lunch bill was on him but I did notice the prices were far lower than what I would have expected. I asked him about it on the side and he said this is Florida and older customers. They had nice salt and pepper shakers and I asked how many of them are stolen he said how do you know.

I am a senior. I am not a snob. Senior discounts? Perhaps like that nasty guy selling soup in NYC. Imagine the publicly, WE CHARGE EXTRA FOR SENIORS. We have to pay our staff extra to deal with them.

Bogie Shooter
05-14-2021, 05:37 PM
Just picked up a pizza, was treated with a smile.

Did notice a lot of signs with prices posted and then crossed out with new price. Probably not the best way to do business.

npwalters
05-14-2021, 05:48 PM
If you don't tell me ahead of time; the price on the menu is the price I should be charged. I don't care if it is just a few cents more. How hard can it be to print up a new menu?

Poor business ethics.

Stu from NYC
05-14-2021, 06:08 PM
Agree, but, if you don't tell the customer, the price on the menu is the price.

Agreed. We did know the price we were paying before ordering.

When we went there during dinner hour the place was packed with a line going out the door.

They must be doing something right.

Garywt
05-14-2021, 08:36 PM
I do not like the pizza here. Plus once to get takeout took 2 hours as they lost our order 3 times. Bad all around.

sdeikenberry
05-15-2021, 05:17 AM
A couple months ago I ordered a Bravo pizza online. When I picked it up, the price was about $3 more than the online price. When I asked they said prices went up and they hadn't gotten around to adjusting the online site yet. I paid and left. But the pizza was nearly $24 for a three topping pizza after tax...and from the online price I expected $18.75 plus tax = about $21. And this was a couple months ago...they've had time to adjust their menus, etc.

schwarz
05-15-2021, 05:21 AM
We went with guests a year or two ago and arrived close to an hour before closing. We started to order our five dinners and were informed the steam table was already closed and pretty much only pizza was available. Pretty bad. We left and never returned. Wrote to management and never received a response.

Petersweeney
05-15-2021, 05:43 AM
Digiorno from BJs 3 fer 10 solves everything

ithos
05-15-2021, 06:00 AM
Give Marco's a try. It is the best of the major chains. Was my favorite before I went plant based.

wrestle1
05-15-2021, 06:11 AM
Wife and I went to eat at Bravos Pizza in Lake Sumter yesterday
When we got the check the prices were higher than what the menu so I asked why
The waitress said there was a increase a while ago ??
I asked why doesn't it reflect on the menu ?
The waitress went to the manager and came back all ****ed off said I created a problem She adjusted the bill and I went to leave her a tip but she threw it back at me and said I don't need your tip This was CRAZY she was screaming and the manager came over to us and told us to leave I never experienced anything like this
I would not recommend Bravos Pizza and will never go back there
Thanks for the heads up. Haven’t tried Bravo yet but was planning to. I think I’ll hold off until the dust settles.

REDCART
05-15-2021, 06:20 AM
A couple months ago I ordered a Bravo pizza online. When I picked it up, the price was about $3 more than the online price. When I asked they said prices went up and they hadn't gotten around to adjusting the online site yet. I paid and left. But the pizza was nearly $24 for a three topping pizza after tax...and from the online price I expected $18.75 plus tax = about $21. And this was a couple months ago...they've had time to adjust their menus, etc.

We’ve enjoyed Bravo’s but they’ve always been the most expensive pizza in TV, but have lasted the longest. They were here in 2005. Fortunately there are now other excellent choices for pizza: Sammy’s Italian on 301 has a Thursday special large cheese pie $8.99, and it’s very good. Piesanos imho also has excellent pizza. We’ve yet to try Marco’s.

graciegirl
05-15-2021, 06:28 AM
We only began getting take out until after we were vaccinated. My husband picked up a pizza recently and it was so yummy. I had checked the menu and told my husband the price, we don't always carry real money, and it was more than I had said.

We discussed it briefly. Things do cost more now. Quite a bit more. Prices are a lot higher everywhere. Food has soared.

Went to Arnold Palmer for their yummy hamburgers and it was about seventy five dollars for the three of us. Husband had two beers and daughter and I had cokes.

I haven't ever been inside Bravo's. Husband always picks up our pizza. Is the menu painted on the wall? Getting it repainted is an expense. He was paying rent when his business dropped way down.

We will go back. I would like a thin crust with mushrooms and onions and green peppers.YUM.

If you like their pizza, go again. It is been anguishing to have gone through this past year for a lot of people.

J1ceasar
05-15-2021, 06:31 AM
My battle was with American Express and I got a wonderful answer from the executive office but of course they did absolutely nothing for me. I also complained to the government who basically just said your effed and gave the complaint back to the corporation to answer me, there was no investigation whatsoever on airport so I have to wonder what we spend our taxes on. When I do complain I explain to the person the reason for my complaint is that possibly somebody up the chain of command will listen and change things but of course I don't even expect the person I talk to to talk to their manager

graciegirl
05-15-2021, 06:34 AM
We only began getting take out until after we were vaccinated. My husband picked up a pizza recently and it was so yummy. I had checked the menu and told my husband the price, we don't always carry real money, and it was more than I had said.

We discussed it briefly. Things do cost more now. Quite a bit more. Prices are a lot higher everywhere. Food has soared.

Went to Arnold Palmer for their yummy hamburgers and it was about seventy five dollars for the three of us. Husband had two beers and daughter and I had cokes.

I haven't ever been inside Bravo's. Husband always picks up our pizza. Is the menu painted on the wall? Getting it repainted is an expense. He was paying rent when his business dropped way down.

We will go back. I would like a thin crust with mushrooms and onions and green peppers.YUM.

If you like their pizza, go again. It is been anguishing to have gone through this past year for a lot of people.

I am quoting my own post. THIS thread could ruin his business and he has been there for a long time.

GOLFER54
05-15-2021, 06:35 AM
All I can comment on is, if the menu has a price for an item, that is all I will pay. Thought I’d mention last Wednesday a few of my buddies and I went to the FLYING BISCUIT and were surprised to see a waitress smashing glasses and dishes into a bucket while cleaning off the table, then she started throwing stuff and crashing other items, yet no one working there confronted her or said a word. I guess good help is hard to come by, so some business will put up with these terrible behaviors.

graciegirl
05-15-2021, 06:40 AM
All I can comment on is, if the menu has a price for an item, that is all I will pay. Thought I’d mention last Wednesday a few of my buddies and I went to the FLYING BISCUIT and were surprised to see a waitress smashing glasses and dishes into a bucket while cleaning off the table, then she started throwing stuff and crashing other items, yet no one working there confronted her or said a word. I guess good help is hard to come by, so some business will put up with these terrible behaviors.

Believe me, if I had to work with some of the folks that I read on here, I would last five minutes. THEY ARE SAINTS. Thank your server.

ARE YOU ABSOLUTELY SURE THAT IS WHAT YOU SAW?????

I feel like I am back in the classroom.

Are you sure that you are not telling an interesting pretend story?????

Rich42
05-15-2021, 06:45 AM
Sounds to me like a waitress trying to rip off customers.

frank1975
05-15-2021, 06:46 AM
This got to be a joke!!!!

jbrown132
05-15-2021, 06:47 AM
Wife and I went to eat at Bravos Pizza in Lake Sumter yesterday
When we got the check the prices were higher than what the menu so I asked why
The waitress said there was a increase a while ago ??
I asked why doesn't it reflect on the menu ?
The waitress went to the manager and came back all ****ed off said I created a problem She adjusted the bill and I went to leave her a tip but she threw it back at me and said I don't need your tip This was CRAZY she was screaming and the manager came over to us and told us to leave I never experienced anything like this
I would not recommend Bravos Pizza and will never go back there

Have eaten there for many years and never had a problem. There are two sides to every story. Would love to hear theirs.

daca55
05-15-2021, 06:58 AM
Been to Bravos several times in the last few months and never had a problem. I like their calzones and Stromboli’s. We’ve had to wait for service but that is understandable with the unemployment issue. As far as the prices not being right and how the waitress handled it I think we might want to hear the rest of the story. Just saying

4pocketz
05-15-2021, 06:59 AM
If a business such as this is run in this way with that sort of attitude towards its customers, then they do not deserve to do business within this community. Please close your doors and LEAVE.

Mellow
05-15-2021, 07:07 AM
If you don't tell me ahead of time; the price on the menu is the price I should be charged. I don't care if it is just a few cents more. How hard can it be to print up a new menu?

Poor business ethics.

Unfortunately the pandemic hurt these restaurants. I understand the price increase, perhaps they are struggling financially & can’t print new menus at this time. However, they should have manually changed the prices on each menu. The behavior of this server & her language used is unacceptable. She should have been let go at the end of her shift.

Neils
05-15-2021, 07:07 AM
Went there one time 2 years ago Poor service and average or less food.

No reason to go back

stadry
05-15-2021, 07:11 AM
is 'halal ? servicequieter or less expensive ?

graciegirl
05-15-2021, 07:17 AM
is 'halal ? servicequieter or less expensive ?

You know, I have always wondered. I think some folks like to push buttons. I always wondered if he was extremely short. Not that that matters, but Napoleon and all.

Eg_cruz
05-15-2021, 07:37 AM
Oh please..how much more could it have been?
Does it matter what the price difference was......if the menu is one price and bill is an other that’s a problem.....end of story.
So you go to Belks the tag says $20 and it rings up $23 that’s all good right.....I mean what’s $3

Smdh

PennBF
05-15-2021, 07:37 AM
I have a simple routine. I go to a restaurant, order the food, get the bill and pay it. I usually tip at least 20% and leave. It is interesting, that a few days ago we were in our golf cart and coming off the bridge and saw Bravo's. I went in, bought 4 slices of Pizza, paid them
and left. Not sure if the price was too high since I didn't care about their pricing policy or practices. In a number of small business's they don't know how to construct a price and take a wild guess at what it can or should be. If I felt they were ripping me off I would just pay the bill and not go back. That is the wonderful option everyone has. :popcorn:

Eg_cruz
05-15-2021, 07:43 AM
Have eaten there for many years and never had a problem. There are two sides to every story. Would love to hear theirs.
Then call the, up and ask if the prices on the menu are correct........simple

charmed59
05-15-2021, 07:46 AM
Had pizza from there the other night. Hadn’t had pizza from there in awhile and I had forgotten how good it was. Need to add that back into my rotation.

Eg_cruz
05-15-2021, 07:50 AM
I have a simple routine. I go to a restaurant, order the food, get the bill and pay it. I usually tip at least 20% and leave. It is interesting, that a few days ago we were in our golf cart and coming off the bridge and saw Bravo's. I went in, bought 4 slices of Pizza, paid them
and left. Not sure if the price was too high since I didn't care about their pricing policy or practices. In a number of small business's they don't know how to construct a price and take a wild guess at what it can or should be. If I felt they were ripping me off I would just pay the bill and not go back. That is the wonderful option everyone has. :popcorn:
������������*♀️ You never check your prices.......wow

Sorry but I value money way too much to just be Willy-nilly with it. I check every receipt I get no mater what type of comp any it is

giorgio1948
05-15-2021, 07:57 AM
Wife and I went to eat at Bravos Pizza in Lake Sumter yesterday
When we got the check the prices were higher than what the menu so I asked why
The waitress said there was a increase a while ago ??
I asked why doesn't it reflect on the menu ?
The waitress went to the manager and came back all ****ed off said I created a problem She adjusted the bill and I went to leave her a tip but she threw it back at me and said I don't need your tip This was CRAZY she was screaming and the manager came over to us and told us to leave I never experienced anything like this
I would not recommend Bravos Pizza and will never go back there
Sounds like someone forgot to update the menus! An apology and a free future pizza should be offered.

graciegirl
05-15-2021, 07:59 AM
������������*♀️ You never check your prices.......wow

Sorry but I value money way too much to just be Willy-nilly with it. I check every receipt I get no mater what type of comp any it is

Believe me I do. I am very careful of my money. My parents went through the depression.

We are talking about something a little akin to this kind of ethic. It is that this kind of criticism could ruin the man's business, his livelihood, his way to make a living. He needs to have his menu and signs on the wall changed. He may need to be more patient, but so should WE.

Let's not kill his business. He has very good pizza. I am willing to understand the underlying issues here. It isn't just about us. Some give money at church. Some pass out money to bums on the street. Some stop to hand out money to anyone with a sob story. This man is working and his prices have gone up and his business has been very poor for a YEAR.

La lamy
05-15-2021, 08:05 AM
Whoa!!!

dewilson58
05-15-2021, 08:08 AM
There are enough Bravo Lovers to follow-up to see if this has been corrected.

Bravo knows the last thing they want to do is try to rip off a bunch of old tight people.

:ho:

jbrown132
05-15-2021, 08:16 AM
Then call the, up and ask if the prices on the menu are correct........simple

Not talking about the prices. Maybe something was said to the waitress that set her off. Maybe that’s why the customer was asked to exit the premises. As I said, there are two sides to every story.

dadoiron
05-15-2021, 08:38 AM
To bad, best pizza and ital in LSL.

Not

bilcon
05-15-2021, 08:45 AM
So how much was the real price of 2 slices and two glasses of water?

Stu from NYC
05-15-2021, 09:06 AM
So how much was the real price of 2 slices and two glasses of water?

Is there something wrong when people order via the menu and ask for water to drink?

taruffi57
05-15-2021, 09:40 AM
Bravo has the best pizza and other dishes in TV. Been eating there over 10 years.

Cranford61
05-15-2021, 09:54 AM
Wife and I went to eat at Bravos Pizza in Lake Sumter yesterday
When we got the check the prices were higher than what the menu so I asked why
The waitress said there was a increase a while ago ??
I asked why doesn't it reflect on the menu ?
The waitress went to the manager and came back all ****ed off said I created a problem She adjusted the bill and I went to leave her a tip but she threw it back at me and said I don't need your tip This was CRAZY she was screaming and the manager came over to us and told us to leave I never experienced anything like this
I would not recommend Bravos Pizza and will never go back there
This is the poster’s first post. Poster also badmouthed Bravo on NextDoor. Seems like the poster is overzealous
I’ve had many pizzas from Bravo, always terrific. Maybe a glitch here and there but where is there never a glitch if you go anywhere often enough.

2newyorkers
05-15-2021, 10:15 AM
We go to Bravo often. There was a sign posted near the counter that there is an increase in prices and menus do not reflect the correct amount.

newgirl
05-15-2021, 10:56 AM
That is unprofessional and bad business.

rmd2
05-15-2021, 11:04 AM
Bravo Pizza. The worst pizza ever! Got a large take home, had one piece and through the rest in the trash.

BumpaOompa
05-15-2021, 11:48 AM
I go to Bravos often. Not sure why because I always have an issue. First time it took them over an hour to make the pizza. No apologies. Pizza so-so. I gave them a second chance several months ago (maybe 4 or 5) and was told the prices went up and are not reflected on the menu. Ok, maybe it’s a temporary thing and they are waiting for the new menus to come back from the printer. It’s inexcusable to take 4-5 months and still their price increase is not reconciled on the menu. Bad business practice to hand a customer a menu with prices and then bill them a higher price. I know there are Bravo lovers but Piesanos blows them away!

Bogie Shooter
05-15-2021, 12:33 PM
If a business such as this is run in this way with that sort of attitude towards its customers, then they do not deserve to do business within this community. Please close your doors and LEAVE.

Hey, wait a minute. I like Bravo’s.

giorgio1948
05-15-2021, 12:53 PM
you missed the point perhaps?

noslices1
05-15-2021, 01:33 PM
Went there for lunch today. Had my regular “Two slices & a Coke”. Didn’t notice much of a price increase, but the pizza was great, as usual and free garlic knots, as usual. Great service and great food, as usual.

noslices1
05-15-2021, 01:36 PM
I go to Bravos often. Not sure why because I always have an issue. First time it took them over an hour to make the pizza. No apologies. Pizza so-so. I gave them a second chance several months ago (maybe 4 or 5) and was told the prices went up and are not reflected on the menu. Ok, maybe it’s a temporary thing and they are waiting for the new menus to come back from the printer. It’s inexcusable to take 4-5 months and still their price increase is not reconciled on the menu. Bad business practice to hand a customer a menu with prices and then bill them a higher price. I know there are Bravo lovers but Piesanos blows them away!

Piesanos is also great pizza and I would go there more often if they weren’t 5 or 6 miles out of the way.

Barborv
05-15-2021, 01:39 PM
I'm not a full timer yet. Come down to TV from time to time to my house. We have really liked Bravo pizza, but never had from any other place to compare. If what the OP said happened the way it was described, than that is not the way you conduct your business. I don't care if it was a nickel more, You cannot charge a patron an amount that doesn't reflect the price on the menu. If they are waiting for new menus, then type and print out a flyer with the new prices or state on the flyer the there is a $2.00 dollar increase on all items, etc.

Red Rose
05-15-2021, 03:37 PM
They were very unreasonable and obnoxious to treat you like that. I have always enjoyed Bravos and their food. But that was really unprofessional of them.

donassaid
05-15-2021, 04:15 PM
What is really poor was the reaction of the waitress. To throw a tip back at someone? She should have been fired on the spot, short of workers or not. No one should be treated like that.

JSR22
05-15-2021, 04:22 PM
What is really poor was the reaction of the waitress. To throw a tip back at someone? She should have been fired on the spot, short of workers or not. No one should be treated like that.
I would like to hear the restaurant's side.

dewilson58
05-15-2021, 04:32 PM
What is really poor was the reaction of the waitress. To throw a tip back at someone? She should have been fired on the spot, short of workers or not. No one should be treated like that.

Probably fake news.
First time posters sometimes trash their X-employees.

virtualcynthia
05-15-2021, 06:11 PM
There are always three sides to a story--Poster's side, Bravo's side and the truth. Don't let this thread form your opinion. I've been going to Bravo for years. They are a small, family-owned business not part of a chain so they may not have the same resources. Like everyone else they are having a very hard time finding staff. However, they do understand customer service. They know their regulars by name, they will accommodate special requests, their portions are larger than other restaurants. Everybody's tastes are different, but they have the best NY pizza and cauliflower pizza. BTW, I did see signs saying prices have changed. Don't let my comments form your opinion, go there.

kcrazorbackfan
05-15-2021, 09:23 PM
Wife and I went to eat at Bravos Pizza in Lake Sumter yesterday
When we got the check the prices were higher than what the menu so I asked why
The waitress said there was a increase a while ago ??
I asked why doesn't it reflect on the menu ?
The waitress went to the manager and came back all ****ed off said I created a problem She adjusted the bill and I went to leave her a tip but she threw it back at me and said I don't need your tip This was CRAZY she was screaming and the manager came over to us and told us to leave I never experienced anything like this
I would not recommend Bravos Pizza and will never go back there

I’ve got to ask - what state did you move here from?

kcrazorbackfan
05-15-2021, 09:27 PM
Is there something wrong when people order via the menu and ask for water to drink?

As the baby chick says “cheap, cheap, cheap”.

Stu from NYC
05-16-2021, 08:10 AM
As the baby chick says “cheap, cheap, cheap”.

Sorry you do not approve but name calling is really not necessary.

We do not drink soft drinks and see no reason to pay for bottled water.

If a restaurant is not happy that we just buy an appetizer and main course not my problem.

Kerry Azz
05-16-2021, 08:17 AM
Wife and I went to eat at Bravos Pizza in Lake Sumter yesterday
When we got the check the prices were higher than what the menu so I asked why
The waitress said there was a increase a while ago ??
I asked why doesn't it reflect on the menu ?
The waitress went to the manager and came back all ****ed off said I created a problem She adjusted the bill and I went to leave her a tip but she threw it back at me and said I don't need your tip This was CRAZY she was screaming and the manager came over to us and told us to leave I never experienced anything like this
I would not recommend Bravos Pizza and will never go back there

Unfortunately as a former pizzeria owner I’ve learned the customer isn’t always right. They were there all through the COVID nightmare to service their customers needs. Bickering about a price increase your bill got changed to a lower price obviously. I as an owner would be okay with you not returning to my pizzeria. Pick your battles in life this reads like it was written by an unhappy person. I’ve never had a bad meal or experience there.:MOJE_whot:

graciegirl
05-16-2021, 08:21 AM
What is really poor was the reaction of the waitress. To throw a tip back at someone? She should have been fired on the spot, short of workers or not. No one should be treated like that.

I had to think she was his wife?

Sometimes good cooks aren't great at diplomacy. You oughta hear me yell at Thanksgiving to GET OUT OF MY KITCHEN.

I just hate to see a good business damaged. This has been one hell of a year for restaurant people and they have had to dip deep into their own savings. I know that man is ten years older than he used to be. He was wrong. She was wrong, but I will go back.

retiredguy123
05-16-2021, 08:22 AM
Unfortunately as a former pizzeria owner I’ve learned the customer isn’t always right. They were there all through the COVID nightmare to service their customers needs. Bickering about a price increase your bill got changed to a lower price obviously. I as an owner would be okay with you not returning to my pizzeria. Pick your battles in life this reads like it was written by an unhappy person. I’ve never had a bad meal or experience there.:MOJE_whot:
So, you would raise your prices, but still use the same menus with the lower prices, and hope that the customers don't notice?

PennBF
05-16-2021, 08:42 AM
When paying a bill there are all different personalities and issues. Some watch their bill
very carefully as they are living day to day, some watch it closely as they were raised to
be very suspect of the one billing, some are just plain cheap and get a kick out of stiffing the business or help, some are just paranoid and think the world is against them and trying to cheat them, etc etc. It is my belief that when they enter a restaurant they have some knowledge about the place, what it charges and conclude they can afford it and if not they should not go in in the first place. Once they are charged and have eaten their meal then for God's sake pay for it. If you don't like the service, don't like the food, don't like their practices then don't go back. But to try to impact their business with worthless complaints is abusive. To stiff or leave a low tip is a real bottom feeder as
those person's are relying on that income to feed their families. If the service is below
a standard you have no idea as to why so you take it out on the most vulnerable, the server who may be as frustrated as you are! :ho:

retiredguy123
05-16-2021, 08:54 AM
When paying a bill there are all different personalities and issues. Some watch their bill
very carefully as they are living day to day, some watch it closely as they were raised to
be very suspect of the one billing, some are just plain cheap and get a kick out of stiffing the business or help, some are just paranoid and think the world is against them and trying to cheat them, etc etc. It is my belief that when they enter a restaurant they have some knowledge about the place, what it charges and conclude they can afford it and if not they should not go in in the first place. Once they are charged and have eaten their meal then for God's sake pay for it. If you don't like the service, don't like the food, don't like their practices then don't go back. But to try to impact their business with worthless complaints is abusive. To stiff or leave a low tip is a real bottom feeder as
those person's are relying on that income to feed their families. If the service is below
a standard you have no idea as to why so you take it out on the most vulnerable, the server who may be as frustrated as you are! :ho:
I agree with most of your points. But, according to the original post, the opposite was true. The server and the manager were the ones who did not act appropriately toward the customer. I think the manager should have apologized to the customers and thanked them for pointing out that they were not charging the amount shown on the menu.

CFrance
05-16-2021, 09:06 AM
I'm wondering about the whole story, like maybe there's more to it. It doesn't make sense that the waitress would say the customer caused a big problem. What was the problem and why did it affect her? Did she get in trouble? It doesn't say. Also, why did she throw the tip back at them? Was it small enough to be insulting? Was something said to her?

There's just too many questions about this episode.

Stu from NYC
05-16-2021, 11:21 AM
When paying a bill there are all different personalities and issues. Some watch their bill
very carefully as they are living day to day, some watch it closely as they were raised to
be very suspect of the one billing, some are just plain cheap and get a kick out of stiffing the business or help, some are just paranoid and think the world is against them and trying to cheat them, etc etc. It is my belief that when they enter a restaurant they have some knowledge about the place, what it charges and conclude they can afford it and if not they should not go in in the first place. Once they are charged and have eaten their meal then for God's sake pay for it. If you don't like the service, don't like the food, don't like their practices then don't go back. But to try to impact their business with worthless complaints is abusive. To stiff or leave a low tip is a real bottom feeder as
those person's are relying on that income to feed their families. If the service is below
a standard you have no idea as to why so you take it out on the most vulnerable, the server who may be as frustrated as you are! :ho:

We review it as we want to make sure we are billed correctly. Lots of times they do make mistakes sometimes in their favor and sometimes in ours.

mrpete2
05-16-2021, 07:02 PM
They act as if they are doing you a favor to serve a pizza. Good Pizza, but weird people.