Village Airport Van Terrible Service

[mneumann02]

My last two experiences with Village Airport Van were complete disasters and if you use airport van services might want to know. I will never use your company again and will actively advise others not to also. NOTE: The company advertises vans leave every 30 minutes.

May 2- Landed at Orlando Airport and got to parking space A-45 at 1:25pm. Van showed up at 1:30. At 2:10pm I asked the driver when he is leaving. Driver said not till the dispatcher releases me and there are 2 people with their luggage coming down the stairs. These people never showed up. The van finally left at 2:40pm- an hour and 15 minutes after I got there.

May 19- My son got to space A45 at 6:30pm. No van. I called the office and was told the van would not get there until 7:20pm, and then would wait 30 minutes for other passengers, which would be 7:50pm or 1 hour 20 minutes after my son got to the parking space. My son then called Uber and took that to The Villages.

Conclusion: There is no excuse for this. Their current policy is to load up the vans to increase profits, no matter the discomfort to your customers. But they continue to advertise on your website the vans "leave every 30 minutes."

Suggestions: Stop advertising 30 minute schedules. Stop loading up the vans to increase profits at the expense of having satisfied customers. (This van packing also means extended times for picking up to the airport and coming back to The Villages. And with Fenney now drawing customers, it can be well over 2 hours sitting in the van.) Hire more drivers.

Excuses: None really. They blamed it on Covid, but bad service from anyone is now blamed on Covid.

Reacation from TOTV Members: Please do not attack me. I wrote this for three reasons. One, to advise people what to expect from this company if they use them. Two, just to blow off a little steam. Three, I have taken this up with the company and hope they might reconsider how they operate.

[vintageogauge]

Never had a problem with Workman's, always on time with pick up and drop off as scheduled.

[bobdeb]

Used them a few times with no problems. I've also used private limos if time was of a concern.

Sometimes you get what you pay for.

[Deb L]

I have used The Villages Airport Van for over thirty round trips with no problems what so ever. I highly recommend them.

[Two Bills]

The only problem we have had coming from MCO to TV. is with all the expansion down south, we are usually the last off the van.
But it's a nice tour!

[vintageogauge]

Villages Airport Van is not the same as The Villages Transportation which is now called Workman Transportation. They are the dependable ones.

[Madelaine Amee]

We used the Village van for years, but it began to get more and more annoying to be picked up first and end up going all over TV to pick up and then one time we had to come off the highway and pick someone up at a hotel and they were not even ready. Almost missed flight. So now we use private transportation, costs more, but the convenience is worth it.

[LuckyS]

Driving yourself is the only way to go. Plenty of low cost, off site lots. Come and go on your schedule and no "tours".

[EdFNJ]

Not recently because prices for rentals are insane now, but in the good old days (end of 2019) we'd rent a car from Enterprise here and leave it at MCO. Once it was $35 including tax and after coupons and senior discounts. Did the same thing coming back. Under $45 (due to airport fees) and left it here. Picked it up here the night before and it was a 1 day rental.

Maybe once rental prices drop it would be worth doing it again. We are renting a car at DCA (Wash DC) June 2-6th and it's $500 !!!! Last year it was under $125. They wanted $790 for pickup in PHL and return DCA for the same time. Nuts.

[Lana Pentore]

My daughter and her friend waited two hours to leave. They blamed it on Covid. I called company and they were rude. Asked to speak to management and never got a callback. Willl not use again.

[Mellow]

The problem I’ve had, is finding a wheelchair accessible airport van. They all seem to have them but they’re always out of service.

[jandr]

My last two experiences with Village Airport Van were complete disasters and if you use airport van services might want to know. I will never use your company again and will actively advise others not to also. NOTE: The company advertises vans leave every 30 minutes.

May 2- Landed at Orlando Airport and got to parking space A-45 at 1:25pm. Van showed up at 1:30. At 2:10pm I asked the driver when he is leaving. Driver said not till the dispatcher releases me and there are 2 people with their luggage coming down the stairs. These people never showed up. The van finally left at 2:40pm- an hour and 15 minutes after I got there.

May 19- My son got to space A45 at 6:30pm. No van. I called the office and was told the van would not get there until 7:20pm, and then would wait 30 minutes for other passengers, which would be 7:50pm or 1 hour 20 minutes after my son got to the parking space. My son then called Uber and took that to The Villages.

Conclusion: There is no excuse for this. Their current policy is to load up the vans to increase profits, no matter the discomfort to your customers. But they continue to advertise on your website the vans "leave every 30 minutes."

Suggestions: Stop advertising 30 minute schedules. Stop loading up the vans to increase profits at the expense of having satisfied customers. (This van packing also means extended times for picking up to the airport and coming back to The Villages. And with Fenney now drawing customers, it can be well over 2 hours sitting in the van.) Hire more drivers.

Excuses: None really. They blamed it on Covid, but bad service from anyone is now blamed on Covid.

Reacation from TOTV Members: Please do not attack me. I wrote this for three reasons. One, to advise people what to expect from this company if they use them. Two, just to blow off a little steam. Three, I have taken this up with the company and hope they might reconsider how they operate.
Agreed. On 5/19, got on their van at MCO at 3:15, but didn't leave A45 space until 4:00. Same excuse as was given to mneumann02. Didn't get home until 6:15, after touring everywhere from Fenney to Spanish Springs for drop-offs. Never again!

[donfey]

My last two experiences with Village Airport Van were complete disasters and if you use airport van services might want to know. I will never use your company again and will actively advise others not to also. NOTE: The company advertises vans leave every 30 minutes.

May 2- Landed at Orlando Airport and got to parking space A-45 at 1:25pm. Van showed up at 1:30. At 2:10pm I asked the driver when he is leaving. Driver said not till the dispatcher releases me and there are 2 people with their luggage coming down the stairs. These people never showed up. The van finally left at 2:40pm- an hour and 15 minutes after I got there.

May 19- My son got to space A45 at 6:30pm. No van. I called the office and was told the van would not get there until 7:20pm, and then would wait 30 minutes for other passengers, which would be 7:50pm or 1 hour 20 minutes after my son got to the parking space. My son then called Uber and took that to The Villages.

Conclusion: There is no excuse for this. Their current policy is to load up the vans to increase profits, no matter the discomfort to your customers. But they continue to advertise on your website the vans "leave every 30 minutes."

Suggestions: Stop advertising 30 minute schedules. Stop loading up the vans to increase profits at the expense of having satisfied customers. (This van packing also means extended times for picking up to the airport and coming back to The Villages. And with Fenney now drawing customers, it can be well over 2 hours sitting in the van.) Hire more drivers.

Excuses: None really. They blamed it on Covid, but bad service from anyone is now blamed on Covid.

Reacation from TOTV Members: Please do not attack me. I wrote this for three reasons. One, to advise people what to expect from this company if they use them. Two, just to blow off a little steam. Three, I have taken this up with the company and hope they might reconsider how they operate.

I have used VAV over the past couple rears and have never had a problem.

[Miss B GA]

We use private transportation only. $40 each way per person. No wait. No hassle.

[eeroger]

Best ride to MCO is from Vinny's Car Service
Mobile (352) 205-6606.
Not cheap, but very reliable.

[Gingerstar]

What is the name of the private company for $40. Number please

[GRACEALLEMAN]

You need to contact David...he's a Private professional Villages resident Driver
Pristine driving record
Private Chauffeur straight from The Villages to airport (or anywhere) and his rates are highly competitive. I heard he will drive your car home up north
His number 503-866-0987
Or 503-550-9188
Ask for David

[Ken D.]

My last two experiences with Village Airport Van were complete disasters and if you use airport van services might want to know. I will never use your company again and will actively advise others not to also. NOTE: The company advertises vans leave every 30 minutes.

May 2- Landed at Orlando Airport and got to parking space A-45 at 1:25pm. Van showed up at 1:30. At 2:10pm I asked the driver when he is leaving. Driver said not till the dispatcher releases me and there are 2 people with their luggage coming down the stairs. These people never showed up. The van finally left at 2:40pm- an hour and 15 minutes after I got there.

May 19- My son got to space A45 at 6:30pm. No van. I called the office and was told the van would not get there until 7:20pm, and then would wait 30 minutes for other passengers, which would be 7:50pm or 1 hour 20 minutes after my son got to the parking space. My son then called Uber and took that to The Villages.

Conclusion: There is no excuse for this. Their current policy is to load up the vans to increase profits, no matter the discomfort to your customers. But they continue to advertise on your website the vans "leave every 30 minutes."

Suggestions: Stop advertising 30 minute schedules. Stop loading up the vans to increase profits at the expense of having satisfied customers. (This van packing also means extended times for picking up to the airport and coming back to The Villages. And with Fenney now drawing customers, it can be well over 2 hours sitting in the van.) Hire more drivers.

Excuses: None really. They blamed it on Covid, but bad service from anyone is now blamed on Covid.

Reacation from TOTV Members: Please do not attack me. I wrote this for three reasons. One, to advise people what to expect from this company if they use them. Two, just to blow off a little steam. Three, I have taken this up with the company and hope they might reconsider how they operate.
OP, please clarify which company you’re complaining about. Village Airport Van (yellow stripe) of Workman’s Airport Shuttle?

[Pdesensi]

I have used his company for at least 12 years. Never a problem.

[Villagesgal]

Aaa

[Girlcopper]

I have used The Villages Airport Van for over thirty round trips with no problems what so ever. I highly recommend them.
Me too. Ive never had an issue at all and never waited more than 10 min for the van to leave. Ive used this service numerous numerous times and wouldnt use any other rides.

[La lamy]

I agree about the extremely long trips if you're north. I think they should start having vans for the north and vans for the south.

[NHsnow1]

This is not new for these folks. Our last trip with this clown show was in 2019. We spent an hour just picking folks up for the trip. The van had a service engine light on and a low tire pressure warning light. The driver ignored it. After nearly colliding into a car on a lane change, we decided if we get to the airport in one piece we were done.
We now use Creative Concierge only. They cost more but we feel very confident with them, especially during the year of Covid. They are great in communicating and are always timely.

[graciegirl]

My last two experiences with Village Airport Van were complete disasters and if you use airport van services might want to know. I will never use your company again and will actively advise others not to also. NOTE: The company advertises vans leave every 30 minutes.

May 2- Landed at Orlando Airport and got to parking space A-45 at 1:25pm. Van showed up at 1:30. At 2:10pm I asked the driver when he is leaving. Driver said not till the dispatcher releases me and there are 2 people with their luggage coming down the stairs. These people never showed up. The van finally left at 2:40pm- an hour and 15 minutes after I got there.

May 19- My son got to space A45 at 6:30pm. No van. I called the office and was told the van would not get there until 7:20pm, and then would wait 30 minutes for other passengers, which would be 7:50pm or 1 hour 20 minutes after my son got to the parking space. My son then called Uber and took that to The Villages.

Conclusion: There is no excuse for this. Their current policy is to load up the vans to increase profits, no matter the discomfort to your customers. But they continue to advertise on your website the vans "leave every 30 minutes."

Suggestions: Stop advertising 30 minute schedules. Stop loading up the vans to increase profits at the expense of having satisfied customers. (This van packing also means extended times for picking up to the airport and coming back to The Villages. And with Fenney now drawing customers, it can be well over 2 hours sitting in the van.) Hire more drivers.

Excuses: None really. They blamed it on Covid, but bad service from anyone is now blamed on Covid.

Reacation from TOTV Members: Please do not attack me. I wrote this for three reasons. One, to advise people what to expect from this company if they use them. Two, just to blow off a little steam. Three, I have taken this up with the company and hope they might reconsider how they operate.

This is the Ad I found for Villages Airport Van. It does NOT advertise pickup every thirty minutes to be fair.

Village Airport Van - Airport Shuttle/Transportation for The Villages (https://villageairportvan.com/faq.php)

[B-flat]

We used the Village van for years, but it began to get more and more annoying to be picked up first and end up going all over TV to pick up and then one time we had to come off the highway and pick someone up at a hotel and they were not even ready. Almost missed flight. So now we use private transportation, costs more, but the convenience is worth it.

Same here living in the north end near RT 42 I was always the first to be picked up and the last to be dropped off. The solution was find a private car service to MCO, then take Workman’s Transportation back to LSL.

[Joe C.]

Whenever I go to MCO (Orlando), I drive about 2 miles past the airport and park at Omni Parking and Rental. I park in their lot and take their shuttle to the airport.....they drop you off where you need to be. You tell them when you are returning, and they will be there to pick you up .... once in a while you may have a 15 minute wait, as they shuttle to both terminal A and B. Their shuttles are very clean, and their service is on time. AND IT ONLY COSTS ABOUT 4 DOLLARS A DAY TO PARK THERE.
I will say, however, that Workman Transportation is a great way to get to the airport if you don't want to drive. They are dependable and on time ..... Kudos to them!

[OhioBuckeye]

My last two experiences with Village Airport Van were complete disasters and if you use airport van services might want to know. I will never use your company again and will actively advise others not to also. NOTE: The company advertises vans leave every 30 minutes.

May 2- Landed at Orlando Airport and got to parking space A-45 at 1:25pm. Van showed up at 1:30. At 2:10pm I asked the driver when he is leaving. Driver said not till the dispatcher releases me and there are 2 people with their luggage coming down the stairs. These people never showed up. The van finally left at 2:40pm- an hour and 15 minutes after I got there.

May 19- My son got to space A45 at 6:30pm. No van. I called the office and was told the van would not get there until 7:20pm, and then would wait 30 minutes for other passengers, which would be 7:50pm or 1 hour 20 minutes after my son got to the parking space. My son then called Uber and took that to The Villages.

Conclusion: There is no excuse for this. Their current policy is to load up the vans to increase profits, no matter the discomfort to your customers. But they continue to advertise on your website the vans "leave every 30 minutes."

Suggestions: Stop advertising 30 minute schedules. Stop loading up the vans to increase profits at the expense of having satisfied customers. (This van packing also means extended times for picking up to the airport and coming back to The Villages. And with Fenney now drawing customers, it can be well over 2 hours sitting in the van.) Hire more drivers.

Excuses: None really. They blamed it on Covid, but bad service from anyone is now blamed on Covid.

Reacation from TOTV Members: Please do not attack me. I wrote this for three reasons. One, to advise people what to expect from this company if they use them. Two, just to blow off a little steam. Three, I have taken this up with the company and hope they might reconsider how they operate.
I agree, if they’re telling you they leave every 30 mins. & they don’t then fees should start getting deducted. But then again they might say, find another way back to TV.

[DeanFL]

.
.
Flying 'out west' for a couple weeks, in a couple weeks. I decided to go with Village Airport Van, after some consternation. Used both VAV and Creative Concierge over the years before 'the plague'.

Hope they deliver AOK service... BTW re driving/parking to MCO... been there done that. NOW when we travel for more than a couple days - I want SOMEONE ELSE to do the work. Don't need that hassle anymore. Just my opinion.
.
.

[RedChariot]

We used the Village van for years, but it began to get more and more annoying to be picked up first and end up going all over TV to pick up and then one time we had to come off the highway and pick someone up at a hotel and they were not even ready. Almost missed flight. So now we use private transportation, costs more, but the convenience is worth it.

Exactly why we stopped using them and use private transportation. Waiting in a hot almost filled van for people to show up that never do. Waiting, always waiting.

[RonGee]

I totally agree. The company is mot keeping up with the population.

[EileenRo]

You are correct in your assessment of the services offered by this company. We stopped using the Village Van prior to the pandemic when we spent more time getting to and from the airport than we spent in the air flying. They also need to organize the trips by location in The Villages so riders are not in the van for hours while people are dropped off or picked up.

[stan the man]

The only problem we have had coming from MCO to TV. is with all the expansion down south, we are usually the last off the van.
But it's a nice tour!

Should be two different van - one for below 466A other above

[Cranford61]

I have used The Villages Airport Van for over thirty round trips with no problems what so ever. I highly recommend them.
That may be because you live in last stop Fenny. From Bonneybrook, I am the first to be picked up and then we go for a joy ride throughout The Villages. Even stopped at the Microhotel off 301 by the Turnpike. Almost an hour to finally get on the Turnpike. No more!!! I’ll use the bus for their punctuality.

[DaleDivine]

We use private transportation only. $40 each way per person. No wait. No hassle.
What transportation is this?
Thxx
:clap2::clap2:

[Madscout1]

who do you use

[DaleDivine]

Annnnnddd, I read on here all the time about golf carts going to fast and we're retired, so what's the rush? I don't mind waiting.
:ohdear::ohdear:

[msilagy]

Try Groome, used them a few weeks ago to the airport but have no comment on pick ups. $33. I had one bad driver with the airport van but that was a few years ago. Waiting unfortunately is at their discretion even tho it can be so long. Many private drivers in TV that are fairly reasonable

[Skip]

When you tell Village Van what flight you are catching, they tell you we'll pick you up about x o'clock. A few days before your flight, they change it to much earlier. So instead of a 7 AM pick up, it's now like 5:30 AM and you tour The Villages picking up many other passengers before getting on the turnpike with a full van.
On one trip our driver went through two red lights on the way back from the airport. When I called him out on the danger, his reply was "I've been driving a lot longer than you!"
We don't use them any more, "loyalty points" or not.
We get a friend to drop us off at the Workman Shuttle Terminal in LSL instead. Nice comfortable ride. I'm surprised The Villages Operating Company sold this profitable shuttle business.

Skip

[Groome Transportation]

Sorry to hear about your last experience getting back from MCO. If you'd like to consider an alternate shared ride shuttle with home service and a fixed schedule, Groome Transportation now operates in The Villages and is $33 each way. We'll also send you a link to track your vehicle prior to pickup. Have a great day!

[oneclickplus]

this is the ad i found for villages airport van. It does not advertise pickup every thirty minutes to be fair.

village airport van - airport shuttle/transportation for the villages (https://villageairportvan.com/faq.php)

look again

[bonnieww60]

We have used them many times and have never had any problems.

[graciegirl]

look again

They're shots (not vaccines).
They're experimental and the experiment is not over.
I'm not getting them (ever). About 90 million people agree (USA).
And, I'm not wearing the damn mask.
Majority doesn't rule here. My body, my choice. Get over it.

I can see YOU and I do NOT agree on a LOT of things. BUT........

The Ad I posted is the first one to come up in my Browser search. I have no dog in this fight. The Villages Van stopped being terrific, in my opinion, when they sold the business to someone else, who screwed it up.

[jakers]

Took villages airport van (yellow vans) ONCE, and only then because someone else had booked it. It took almost 3 hours from Orlando, we were all over the place from the boonies in Leesburg to Spuce Creek and I was the only one that lived in The Villages. I did tell the driver it would be my ONLY ride.
I have used Workman for 10 years and they are great! One pickup, one drop off - no ‘scenic’ tours.

[bioman419]

Strange how no one mentioned GROOME. The best of them all. Clean vehicles with courteous drivers.

[The Mountaineer]

My scariest van experience was that the driver had an oxygen tank on the seat next to him with a cord plugged to his nose. So I had to hope that he didn't die, wreck and kill me. I felt bad about his medical condition. But it VERY uncomfortable. The other problem, as pointed out, is that they wait and stack as many people into a van as possible. It's more economical for the company. I understand that. But customers should come before profits.

[newbie1758]

My last two experiences with Village Airport Van were complete disasters and if you use airport van services might want to know. I will never use your company again and will actively advise others not to also. NOTE: The company advertises vans leave every 30 minutes.

May 2- Landed at Orlando Airport and got to parking space A-45 at 1:25pm. Van showed up at 1:30. At 2:10pm I asked the driver when he is leaving. Driver said not till the dispatcher releases me and there are 2 people with their luggage coming down the stairs. These people never showed up. The van finally left at 2:40pm- an hour and 15 minutes after I got there.

May 19- My son got to space A45 at 6:30pm. No van. I called the office and was told the van would not get there until 7:20pm, and then would wait 30 minutes for other passengers, which would be 7:50pm or 1 hour 20 minutes after my son got to the parking space. My son then called Uber and took that to The Villages.

Conclusion: There is no excuse for this. Their current policy is to load up the vans to increase profits, no matter the discomfort to your customers. But they continue to advertise on your website the vans "leave every 30 minutes."

Suggestions: Stop advertising 30 minute schedules. Stop loading up the vans to increase profits at the expense of having satisfied customers. (This van packing also means extended times for picking up to the airport and coming back to The Villages. And with Fenney now drawing customers, it can be well over 2 hours sitting in the van.) Hire more drivers.

Excuses: None really. They blamed it on Covid, but bad service from anyone is now blamed on Covid.

Reacation from TOTV Members: Please do not attack me. I wrote this for three reasons. One, to advise people what to expect from this company if they use them. Two, just to blow off a little steam. Three, I have taken this up with the company and hope they might reconsider how they operate.

We changed to Groome & very happy with the service. $66. round trip. Immaculate vans & on time. Village Airport Van has gotten very sloppy.

[Atamasco]

We use private transportation only. $40 each way per person. No wait. No hassle.

Would very much appreciate information on your private transportation

[NancyLee]

Never had a problem with Workman's, always on time with pick up and drop off as scheduled.

Yes, we love Workman. We do pick up and delivery at Lake Sumter Landing right near Cody's. There is a large parking lot across the street if you need to park your car during a short trip. We live at the north end of The Villages and the other door to door pickup service meant we had to tour The Villages from the south to the north before it got to our house. Going to Orlando airport, the reverse happened. This wasted a lot of time.

[Vi & Bob]

Not a NICE tour at 9:30pm....after waiting in the van before heading for home. Two hours to get home one time, exhausted from the previous flight from AZ.... Oh well, you get what you pay for that's for sure.

[T&SIL]

Has anyone have opinions on Airport Express or Dave transportation? Thank you in advance!

[Nucky]

Anything with wheels that delivers anything from People to Pizza will have problems now and then.

I feel terrible for the people who get lumped up by a Service that doesn't add up to their expectations. $33 dollars to Orlando airport is an unbelievable price. Very good

and their customers seem to love them.

I owned a small piece of a big taxi service in N.J. it used cars and vans just like in Florida and in order to pay everyone, maintain the cars, keep the electricity on and pay the rent and almost forgot the dispatcher, they like to eat too. We also had insurance to pay and registrations and car washes daily. We would get $45 to Newark Airport which was 30 miles there and back $1.50 per mile. The service that has been going for $33 to Orlando is charging 45 cents per mile based on 72 miles which is what I clocked on my own vehicle this past week when I was dropping off my wife.

Point being. How do they stay in business? I have a feeling I might know but don't want to disparage a company that at this moment seems to be providing the service at an unbelievable price. What a bargain.

If anyone in my circle of friends and family down here needs a ride, that would be me. On-time every time. So Far. Thank you, Lord.

[TheLawnKing]

You all have provided great alternative transportation options to MCO. But who, besides the Village Airport Van, goes to SFB (Sanford)?

[DonnaNi4os]

I had a horrific experience with them. I will NEVER use them again. I came so close to missing my flight, pre-pandemic. The dispatcher called when I was picked up (I was the first person on the van) and gave him more people to pick up. . It was packed when we stopped at a hotel to pick up additional passengers that hadn’t even arrived at the hotel yet. We had close to a mutiny. Couldn’t blame the driver who was very nice but he had to follow orders or his job would have been in jeopardy. The van was so seriously overpacked with people that it was a dangerous situation. I cancelled my return trip and the people at the office couldn’t have cared less. Terrible company to deal with. my advice, find any other way to get to and from the airport

[Dee Smith]

Who do you use? Do you have #

[JEM0715]

My friend WILL NEVER EVER CONSIDER USING YOUR COMPANY "GROOME"! Your manager should be ashamed how they treated him. He makes a future reservation but 20 min's later he called back to cancel when I told them I had to go to Orlando that day and could drop him and his wife off. He called you guys back and you stated "YOU'D ISSUE HIM A CREDIT FOR A FUTURE TRIP???". Come on, I could see if he waited days or weeks to cancel, but inside 20 min's? Then the manager gets rude and hangs up, GREAT CUSTOMER SERVICE! It took a call to your corporate office to get a refund, shame on you! Are you telling new and existing clients about refunds, that you don't give them? I'd NEVER RECOMMEND YOU! This didn't happen last year, THIS HAPPENED LAST MONTH! I've also seen that you don't social distance, I was at the light at 44/Morse, THAT VAN WAS PACKED WITH PEOPLE, WOW!

[thevillagernie]

walk

[JEM0715]

Many of my friends both here in the Villages and Leesburg use Dave's Airport Transportation, 352-223-4696. They can prove they are commercially insured/licensed versus some of these 1-2 car so-called services who are not even registered with the state to operate, yet alone have commercial insurance. They don't rideshare, they are a one pick, 1 drop off service. I've read their impeccable reviews on NextDoor Neighbor website, they also have a business page on there which lists their services and pricing.

[mneumann02]

OP, please clarify which company you’re complaining about. Village Airport Van (yellow stripe) of Workman’s Airport Shuttle?

The problems have been with Village Airport Van, not Workman's.

[mneumann02]

And here is their ad: "48 trips per day leaving OIA/MCO approximately every 30 minutes."

[DaleDivine]

Should be two different van - one for below 466A other above
THREE.
One for above 466
One for 466 to 44
One for below 44
:pray:

[DaleDivine]

You all have provided great alternative transportation options to MCO. But who, besides the Village Airport Van, goes to SFB (Sanford)?

Workman and Groome do not go to VAV. Don't know of any others except private cars.
Are there any that charge less than $65 each way? That's what VAV charges.
:pray::pray:

[T42_24t]

Sorry to hear about your last experience getting back from MCO. If you'd like to consider an alternate shared ride shuttle with home service and a fixed schedule, Groome Transportation now operates in The Villages and is $33 each way. We'll also send you a link to track your vehicle prior to pickup. Have a great day!

Your vehicles still tour the villages picking up and dropping off, right? Is there break when there is more than one rider in the same household? How far in advance of a flight do you pick up (e.g. 4 hours prior to departure domestic/5 hours for international)? How about the return, do you wait an hour to pack the van before departure from the airport?

[reddragon]

What are prices for taxi, van etc from Orlando Airport to Villages?

[reddragon]

:pray::pray:look again

[charlieo1126@gmail.com]

What are prices for taxi, van etc from Orlando Airport to Villages? easy to find all kinds of different means of transportation . I’ve used different private car services over the years and been happy with them all . I’ll never understand why people are trying to save a few bucks by riding in a van full of people especially now. I sometimes just go away for a few days sometimes to Vegas , would it be cheaper to drive yes but why would I want to ,also I would never ask anyone to drive me to airport because then I would be obligated to drive them!!!!!

[N44125]

Workman….we’ve been using them and their predecessor for 10+ years…only way to go. On time, clean vehicles, courteous, safe drivers plus they have an option for home pickup/drop off that connects to the scheduled bus so that no one else is affected.

[BigSteph]

My last two experiences with Village Airport Van were complete disasters and if you use airport van services might want to know. I will never use your company again and will actively advise others not to also. NOTE: The company advertises vans leave every 30 minutes.

Reacation from TOTV Members: Please do not attack me. I wrote this for three reasons. One, to advise people what to expect from this company if they use them. Two, just to blow off a little steam. Three, I have taken this up with the company and hope they might reconsider how they operate.


I used Groome 3 times in a month and each was a pleasure -- picked me up from the house. I could tell how far they were away via their phone app.

My sister used Groome and had no complaint. My father used Groome and no complaint.

The reason we went with Groome each time is because others here complained about the other services.

[Ben Franklin]

We recently had to use the airport two times last month. First trip to MCO, used Groome. Picked up at our front door. That was nice. The van then picked up two more passengers, before heading to the airport. This is good for those who don't have transportation to get to the Town Squares, or don' want to leave their cars at a Town Square. Returning to TV it was Creative Concierge. Plane was delayed an hour, which they knew about and no hassle.
Second trip was Workman. Had the choice of Sumter Landing or Brownwood. Chose Brownwood. No traveling around to get other passengers. Return home was via Creative Concierge, after all the crowds at the airport and the crowded airplane, and the nice ride home to our front door the first time, this was a nice treat.

Nothing negative to report about any service.

[davem4616]

the only time we used Village Airport Van once....because we needed to be at the airport earlier than Workman's could get us there. The driver was constantly taking his eyes off the road and talking to the passenger in the front seat (about BS)

4 miles from MCO he stopped short of rear ending the truck in front of us, but the car behind us plowed into us....no one was hurt, but he had to pull over...we waited over a 1/2 hour for another van....some passengers missed their flight

Workman's is the better carrier....we've used them a lot in the past

[Babubhat]

Villages vans could use some new vehicles. My last one was subpar