The Flying Biscuit has crashed!

[SuperJ]

I went with 2 friends for breakfast at The Flying Biscuit in Sumpter Landing on Monday June 21st. Here is the list of problems we encountered:
The Bacon was burnt and greasy worst I ever tasted could not eat it.
The over easy eggs were broken and overcooked.
One pancake was not brought out with the order and only came after the person was done eating.
After I asked for a well toasted English muffin it came barely toasted at all. Then when I showed it to the waitress and she agreed and I asked for another one well toasted after about 10 minutes she brought back another one that again was barely toasted and she said "they said this is the best they can do" This was the worst part and it was not the waitresses fault but the cooks need to go! SAVE YOUR MONEY! The Flying Biscuit has crashed landed!

[Topspinmo]

I find in most restaurants you think you have control over the cooking, but you get what they bring out. I NEVER ask for it to be taken Back and done over. Remember the song, “ no one knows what goes on behind closed doors” and if you did you wouldn’t be back.

[Stu from NYC]

I went with 2 friends for breakfast at The Flying Biscuit in Sumpter Landing on Monday June 21st. Here is the list of problems we encountered:
The Bacon was burnt and greasy worst I ever tasted could not eat it.
The over easy eggs were broken and overcooked.
One pancake was not brought out with the order and only came after the person was done eating.
After I asked for a well toasted English muffin it came barely toasted at all. Then when I showed it to the waitress and she agreed and I asked for another one well toasted after about 10 minutes she brought back another one that again was barely toasted and she said "they said this is the best they can do" This was the worst part and it was not the waitresses fault but the cooks need to go! SAVE YOUR MONEY! The Flying Biscuit has crashed landed!

Who thought it was that hard to toast an English muffin. Learning new things every day

[Bjeanj]

I went there once and didn’t care for their menu.

[Northwoods]

If you sit outside at breakfast you'll think you're in Alfred Hitchcock's The Birds.
There are a bunch of birds that sit on the umbrellas and roof, waiting for people to leave. When you do they all descend on the table and pick it clean.
I felt like Tippi Hedren.

[Aloha1]

I find in most restaurants you think you have control over the cooking, but you get what they bring out. I NEVER ask for it to be taken Back and done over. Remember they song, “ no one knows what goes on behind closed doors” and if you did you wouldn’t be back.

I whole heartedly disagree.If you don't bring it to management's attention they will never know they have a problem and the problem will continue. Sounds like a piece of equipment is failing. But they won't know it's a problem if you don't inform them. YOU are the customer. And although the customer is NOT always right, the customer's input is invaluable to letting ownership know there might be issues to deal with.

[JMintzer]

We eat there every time we're down in TV...

So far, over a dozen times over the last 20 months. Never a bad meal... In fact, it's probably our favorite place for breakfast. Go figure...

[kathyspear]

Could be they recently hired inexperienced cooks because (like almost every other business in the country) they don't have enough employees. This post will probably get deleted if I say why that is but we all know the reason ...

kathy

[Papa_lecki]

We eat there every time we're down in TV...

So far, over a dozen times over the last 20 months. Never a bad meal... In fact, it's probably our favorite place for breakfast. Go figure...

Same, always have a good experience

[Girlcopper]

We eat there every time we're down in TV...

So far, over a dozen times over the last 20 months. Never a bad meal... In fact, it's probably our favorite place for breakfast. Go figure...
Me too. No issues ever. And unless food is totally inedible, I would never send it back! You never know whats going to be added to it upon return

[banjobob]

I went with 2 friends for breakfast at The Flying Biscuit in Sumpter Landing on Monday June 21st. Here is the list of problems we encountered:
The Bacon was burnt and greasy worst I ever tasted could not eat it.
The over easy eggs were broken and overcooked.
One pancake was not brought out with the order and only came after the person was done eating.
After I asked for a well toasted English muffin it came barely toasted at all. Then when I showed it to the waitress and she agreed and I asked for another one well toasted after about 10 minutes she brought back another one that again was barely toasted and she said "they said this is the best they can do" This was the worst part and it was not the waitresses fault but the cooks need to go! SAVE YOUR MONEY! The Flying Biscuit has crashed landed!
Just curious if you asked to speak to a manager about the poor food quality, and let the manager know. The server I am sure was aware of what was being sent out of the kitchen. Give the”Biscuit” another try could be just a bad day the cook didn’t show up.

[mrrmauu]

I went with 2 friends for breakfast at The Flying Biscuit in Sumpter Landing on Monday June 21st. Here is the list of problems we encountered:
The Bacon was burnt and greasy worst I ever tasted could not eat it.
The over easy eggs were broken and overcooked.
One pancake was not brought out with the order and only came after the person was done eating.
After I asked for a well toasted English muffin it came barely toasted at all. Then when I showed it to the waitress and she agreed and I asked for another one well toasted after about 10 minutes she brought back another one that again was barely toasted and she said "they said this is the best they can do" This was the worst part and it was not the waitresses fault but the cooks need to go! SAVE YOUR MONEY! The Flying Biscuit has crashed landed!

We were there about a week ago and had an overall good experience. Maybe it was just an off day for them?

[bobeaston]

We've been there a couple of times and have had very good service, especially from the wait staff. Maybe the cook is new, recently freed up from making solar cells?

[Rr23070]

Went there Saturday with friends, the service and food were great. We’ll continue to go to one of our favorites. Maybe you should just go somewhere else.

[Mark1976]

I’ve been there recently and found it great

[thevillages2013]

I went with 2 friends for breakfast at The Flying Biscuit in Sumpter Landing on Monday June 21st. Here is the list of problems we encountered:
The Bacon was burnt and greasy worst I ever tasted could not eat it.
The over easy eggs were broken and overcooked.
One pancake was not brought out with the order and only came after the person was done eating.
After I asked for a well toasted English muffin it came barely toasted at all. Then when I showed it to the waitress and she agreed and I asked for another one well toasted after about 10 minutes she brought back another one that again was barely toasted and she said "they said this is the best they can do" This was the worst part and it was not the waitresses fault but the cooks need to go! SAVE YOUR MONEY! The Flying Biscuit has crashed landed!
I like the title to your post:coolsmiley: . Doesn’t take much to amuse me

[mrf6969]

Forget that place. TooJays always has great food and great service.

[FromNY]

Do not send it back ask to speak to management. They will either remove cost from bill or redo meal. If they are redoing leave original meal on table and remove when they return with new meal. Even if they spit in the new meal you know it is only once not twice. Let's face it new hire does not want to work to earn money. Or probably owner does not want to pay and role model for good service. Sad world.

[Bay Kid]

Shrimp and Grits!!!

[Dantes]

As they say if you want your eggs done a special way do them at home

[Yvetteperry]

We have eaten there many times and have had both good food and service. Love their biscuits. Sorry you had a bad experience. Maybe give them another try?

[Billy1]

This is why I never put cream and sugar in someone else's coffee or cook a steak to order, I never get it right.
Isn't it wonderful they are willing to work?

[Dana1963]

So right it's Biden fault
“ Florida to stop paying jobless residents federal unemployment benefits this weekend” it will all be better Monday.

[Petersweeney]

If you really think the cook might spike your food why go there in the first place? Duh

[Saluce]

We have eaten there many times and have had both good food and service. Love their biscuits. Sorry you had a bad experience. Maybe give them another try?

One of our favorites and have never had bad food. Maybe slow lately because of staffing, but meal has always been good. I wouldn’t go on a forum & bash it. I would have asked to talk to the manager. Sorry your expert was bad as well, but I’d give them another chance.

[funnycarbob1]

Hopefully that will change

[Red Rose]

I've been there a couple of times and both times were great!

[msilagy]

I had watery eggs and cold toast when I went there - people rave about this place - but then again as far as the villages go I guess I see their point. So disappointed in the food in TV overall.

[rrb48310]

We went with anticipations high from reading some reviews, unfortunately we mush have visited on a bad cook day. Sausage was terrible, biscuits not fully cooked and the grits (what I was looking forward to) NOT, better at waffle house. The wife won't give them a second chance.

[jbrown132]

Same old story. Only comments on a bad experience at a restaurant. How about next week posting one on a restaurant you had a good experience at.

[GOLFER54]

I went there about 6 weeks ago and one of the waitress was clearing the table while pushing the cups and dishes into a large container and smashing them as a result. Then moments later started breaking dishes. No worker or manager said a word. Patrons just shook their heads in disbelief. As for the food, I won’t be going back.

[Topspinmo]

Who thought it was that hard to toast an English muffin. Learning new things every day

Not harder, just takes longer.:)

[Dfaye]

No Kathy I don’t know. There are numerous reasons why it’s difficult finding employees right now.

[allsport]

Could be they recently hired inexperienced cooks because (like almost every other business in the country) they don't have enough employees. This post will probably get deleted if I say why that is but we all know the reason ...

kathy

Yes we know the reason, the people who work in service are finding better jobs, with better hours and pay and until those things are addressed, nothing happens. If you have lived in TV for years you would know that there are always staffing issues because we have overbuilt and the number of servers and cooks do not meet the demand. No new news here.

[BlackhawksFan]

Could be they recently hired inexperienced cooks because (like almost every other business in the country) they don't have enough employees. This post will probably get deleted if I say why that is but we all know the reason ...

kathy

What's the reason? Enlighten me (us).

[graciegirl]

Yes we know the reason, the people who work in service are finding better jobs, with better hours and pay and until those things are addressed, nothing happens. If you have lived in TV for years you would know that there are always staffing issues because we have overbuilt and the number of servers and cooks do not meet the demand. No new news here.

I taught small children for decades. I know an "interesting pretend story" when I hear one.

People will not work when they are paid better not to.

People's jobs and success at them are based on many things.

We are all born valuable but we are not all born equal in abilities and skills.

Raising minimum wage raises prices for the entire economy. There are some things that cannot be fixed with National legislation or anything for that matter.

Is the OP a disgruntled worker? Is the OP the one who broke the dishes on purpose that I just read on this thread?

Can we ever really trust any anonymous post?

[kendi]

I went with 2 friends for breakfast at The Flying Biscuit in Sumpter Landing on Monday June 21st. Here is the list of problems we encountered:
The Bacon was burnt and greasy worst I ever tasted could not eat it.
The over easy eggs were broken and overcooked.
One pancake was not brought out with the order and only came after the person was done eating.
After I asked for a well toasted English muffin it came barely toasted at all. Then when I showed it to the waitress and she agreed and I asked for another one well toasted after about 10 minutes she brought back another one that again was barely toasted and she said "they said this is the best they can do" This was the worst part and it was not the waitresses fault but the cooks need to go! SAVE YOUR MONEY! The Flying Biscuit has crashed landed!

So you're trying to put a restaurant out of business because you had one bad experience? Shame on you. Especially now when these places are having a hard time finding employees.

[oneclickplus]

Me too. No issues ever. And unless food is totally inedible, I would never send it back! You never know whats going to be added to it upon return

That's right - you don't want to **** off the people handling your food. Ask Sheldon:

Sheldon Don't **** Off the People Who Handle Your Food - YouTube (https://www.youtube.com/watch?v=KFC9WtNnQ74)

[KAM+6]

Yes we know the reason, the people who work in service are finding better jobs, with better hours and pay and until those things are addressed, nothing happens. If you have lived in TV for years you would know that there are always staffing issues because we have overbuilt and the number of servers and cooks do not meet the demand. No new news here.

It is well-known that villagers are lousy tippers, like the poster that proudly said he and his lady friend had hamburgers and drinks and left a $2 tip. Unbelievable! That's what is happening.

[JMintzer]

It is well-known that villagers are lousy tippers, like the poster that proudly said he and his lady friend had hamburgers and drinks and left a $2 tip. Unbelievable! That's what is happening.

Speak for yourself...

I tip like Ray Liotta in "Goodfellas"... :1rotfl:

[Stu from NYC]

As they say if you want your eggs done a special way do them at home

If the cook cannot cook eggs in common way he should find another job.

[asianthree]

While traveling from state to state, the restaurant business has issues everywhere. Many who were in low paying jobs, had 1.5 years to go online, either finish a degree, or get a new one.
Because some have not adapted to working from home, they might have retired early, opening up better paying jobs for those restaurant, and retail workers.
Our group of 8 has a Cracker Barrel down the street, from our facility. We either get takeout on long shifts, or stop in after work. The manager had only one cook yesterday, 2 wait staff, and 2 register staff. Wait time was 45 minutes to get a table, food from order to table close to an hour. All staff were newer to positions, manager had his work cut out for him.

It’s not just TV it’s every, town, city, in every state. So far from our travels, TV grocery, restaurants, and retail seem to be fairing much better than the other cities we have traveled to in the past year.

[virtualcynthia]

Please be patient with restaurants. They are having a particularly hard time getting workers. I went to Bob Evans recently and one of the servers was cooking. Another time the manager was cooking. Went to one of the smaller restaurants and his mother was washing dishes. Things are bad. Maybe after the federal money is gone it will be better. In the meantime, let’s be patient.

[Stu from NYC]

It is well-known that villagers are lousy tippers, like the poster that proudly said he and his lady friend had hamburgers and drinks and left a $2 tip. Unbelievable! That's what is happening.

I keep hearing this and wonder if this is really true.

[Papa_lecki]

I keep hearing this and wonder if this is really true.

There are hundreds of thousands of Villagers - to make a blanket statement that all 100,000 are bad tippers is ignorant.
There are probably great tippers, typical tippers and terrible tippers.

[Dr. Drea]

I whole heartedly disagree.If you don't bring it to management's attention they will never know they have a problem and the problem will continue. Sounds like a piece of equipment is failing. But they won't know it's a problem if you don't inform them. YOU are the customer. And although the customer is NOT always right, the customer's input is invaluable to letting ownership know there might be issues to deal with.

I agree with you. I believe a complaint is a gift. Management should be grateful you took the time to point out a problem to them.

[MercerLunatic]

I find in most restaurants you think you have control over the cooking, but you get what they bring out. I NEVER ask for it to be taken Back and done over. Remember the song, “ no one knows what goes on behind closed doors” and if you did you wouldn’t be back.

We owned a restaurant and no one should settle for food not cooked the way you ordered it. Send it back and if it still comes back unacceptable you have 3 choices. 1) ask to talk to the manager, then 2) accept the meal as it is, or 3) say this is totally unacceptable and leave. you are not responsible for paying for something that is not cooked correctly

[golfing eagles]

I went there about 6 weeks ago and one of the waitress was clearing the table while pushing the cups and dishes into a large container and smashing them as a result. Then moments later started breaking dishes. No worker or manager said a word. Patrons just shook their heads in disbelief. As for the food, I won’t be going back.

She just wanted to rename the "flying biscuit" to the "flying saucer":1rotfl::1rotfl::1rotfl:

[daveac83]

Try Cracker Barrel for breakfast. Lake Sumter Too Jays is also doing well lately.

[jdrahaim]

Everybody has a bad day. We have eaten there many times and have been very satisfied.

[kathyspear]

Yes we know the reason, the people who work in service are finding better jobs, with better hours and pay and until those things are addressed, nothing happens. If you have lived in TV for years you would know that there are always staffing issues because we have overbuilt and the number of servers and cooks do not meet the demand. No new news here.

In the last two weeks I have traveled through five states other than Florida. It is NOT a Florida problem. Same situation everywhere. But in a few months all will be right with the world.

k.

[Curtisbwp]

I knew one of their cooks and I would NEVER eat anything he gave me. The management was smart enough to dump him very quickly.

[Rodneysblue]

Never been, hope to try it out when we check on our house this summer. To busy trying to work on things around the house, always forget to just relax.

[Danesp]

Their repulsion has been spotty since the beginning!

[waterlily]

I eat there at least once a month for breakfast. I have no complaints. I like my english muffin dark as well. Sometimes its not as dark as I like. I eat it anyway. Its still delicious and I dont have to cook or clean up after myself.

[dewilson58]

and I dont have to cook or clean up after myself.

Speaking of cleaning up....................I was surprised to see the person clearing tables just throw contents (tea, ice, lemon, soda, etc.) of glasses out into the street. :ohdear:

[Bella6368]

I went with 2 friends for breakfast at The Flying Biscuit in Sumpter Landing on Monday June 21st. Here is the list of problems we encountered:
The Bacon was burnt and greasy worst I ever tasted could not eat it.
The over easy eggs were broken and overcooked.
One pancake was not brought out with the order and only came after the person was done eating.
After I asked for a well toasted English muffin it came barely toasted at all. Then when I showed it to the waitress and she agreed and I asked for another one well toasted after about 10 minutes she brought back another one that again was barely toasted and she said "they said this is the best they can do" This was the worst part and it was not the waitresses fault but the cooks need to go! SAVE YOUR MONEY! The Flying Biscuit has crashed landed!


My husband and I ate twice last month at The Flying Biscuit, and we found their menu to be rather unique for breakfast foods. We had no problems with our orders, and the food was great. Yes, the bird outside were annoying, but that is simply because they are so understaffed because no one wants to work anymore when they can sit home and collect unemployment. I think once people get back to work, and they pick up some employees, they will be able to stay on top of those tables outside. But birds will be birds.

[bladebowie]

So sorry to hear about your experience. We have always been extremely pleased with the Flying Biscuit. The staff is great and the food is always delicious. It is one of our favorite places. I'm sure your experience is the exception... not the norm. One opinion based on one visit is not an accurate reflection of The Flying Biscuit. Give them another try.

[vinnyfla]

Did you tell them too remake your bacon & egg order?

It's not just there it's in a lot of stores, Last night I wanted a burgher , went to square one , I ordered with no tomatoes, it came with a tomatoe, I told them to make new order, they didn't they removed the tomatoe I refused it and left , went to Bob Evans ordered the same it took about 20 minutes to make and the burgher was so well done it tasted horrible.

It's all over

[OrangeBlossomBaby]

I was really interested in going to the Flying Biscuit one day but then I saw the prices. $10 for bacon, eggs, toast, grits. They might have the best grits in the country and it wouldn't matter because I wouldn't ever eat them anyway. And then I'd still have to tip them on top of that? Fuggedaboutit.

I tried pricing out their a la carte options and it would've ended up costing me more without the grits.

So I went to Darrell's. For $7.50 I got bacon, eggs, toast, homestyle potatoes, and orange juice. $10 covered more food and included the tip and tax.

[jaj523]

Last time I was there there was a long line and a forty-five minute wait to be seated. And the restaurant was only half full. Someone told me there was a staffing shortage. That no doubt affects the cooks too. Same problem everywhere. Needless to say, I left without breakfast.

[Garywt]

So I had to look up the restaurant as I had no i tea where it was. While on there site I took a look at the menu. There is so much that is offered it looked confusing. I started looking and reading and this is not for me. Chicken sausage, some type of funky bacon and a number of other things that seemed strange to me. Just not my type of breakfast place.

[asianthree]

So I had to look up the restaurant as I had no i tea where it was. While on there site I took a look at the menu. There is so much that is offered it looked confusing. I started looking and reading and this is not for me. Chicken sausage, some type of funky bacon and a number of other things that seemed strange to me. Just not my type of breakfast place.

Not a fan of chicken sausage anything, but their bacon is excellent. Four of us go to breakfast, order one breakfast tacos, one peaches and waffles, and 2 sides of bacon. Eat family style, and still have leftovers. If you grew up on grits, theirs are excellent, not my granny’s, but very good

[2BNTV]

IMHO - I found Victor at Darryl's Diner in Southern Trace makes great blueberry pancakes! He also makes a very good omelette.

I go to Billy's for omelettes. It's so hugh, I can only eat half and bring home the other half to be reheated for another meal.

Been to Flying Biscuit several times. Breakfast is not to my liking and somewhat expensive. I'm not a grits kind of guy.

My son loves "First Watch". Everybody's entitled to their opinion. :smiley:

[Cobullymom]

We eat there every time we're down in TV...

So far, over a dozen times over the last 20 months. Never a bad meal... In fact, it's probably our favorite place for breakfast. Go figure...
I agree, great place and good staff…one visiting and complaining over a few issues…

[Bay Kid]

Great shrimp and grits.