View Full Version : Right to repair - maybe?
GrumpyOldMan
07-14-2021, 02:05 PM
I would like your thoughts around "Right to Repair".
My thought is, I believe if I buy something I have a right to repair it anyway I want to, me or a friend or hiring a third party. After all, it is mine.
I also believe a company should have the right to cancel my warranty if I repair my "thing" (whatever it is). I see no reason companies should be burned with fixing things that go wrong because someone opened a device and didn't know what they were doing.
This applies to Cell Phones, Appliances, Automobiles, etc. If I buy it is mine. If I want to keep the warranty in effect, I have to let the company repair it.
A side question is - is the company obligated to provide diagnostic data to customers. This includes those "codes" the car's computers spew when something is wrong. If you don't know the code, it is hard to fix it.
Your thoughts?
peachpit
07-14-2021, 02:18 PM
Fortunately or unfortunately cars have been computerized. Auto zone type stores have diagnosis for the error codes or you can buy your own. The new mechanic is now a computer geek and worth the $100,000 they now can command today. You no longer own just a mechanical car but also a computerized car. In my opinion a change for the better. Ethanol fuel is obsolete for everyone but the grain farmer.
Except for the fact that they all look alike, new cars are wonderful. Dependable fuel efficient and a pleasure to drive.
peachpit
07-14-2021, 02:20 PM
That being said,
All appliances should immediately be thrown in the trash and you should buy new.
retiredguy123
07-14-2021, 02:25 PM
A company does not have the right to cancel a warranty. But, they do have the right to refuse to repair a defect that they can prove was caused by improper use of the product or improper repair by the owner.
A company does have the right to refuse to provide information or diagnostic access codes. It's their information to use as they want. You don't have to buy the product.
villagetinker
07-14-2021, 02:51 PM
As a long time 'repair it myself' person I am looking forward to some form of "right to repair". I get very annoyed with today's just throw it away and buy new attitude. I have personally saved well over $10k, probably double that over the years by being able to repair various devices.
Here is a specific reason I do not like the way manufacturers LOCK their equipment you buy. I had a very nice Pioneer surround system (top end at the time), used it for 2 -3 years, then one day it would no turn on. Spent a lot of time investigating on the internet. KNOWN problem! Tried all of the reset, factory reset, etc., to no avail. Took it apart to find a defective CUSTOM integrated circuit that you cannot buy a replacement............ My $500 surround sound system went in the trash, and Pioneer lost a customer.
roscoguy
07-15-2021, 08:13 AM
I would like your thoughts around "Right to Repair".
My thought is, I believe if I buy something I have a right to repair it anyway I want to, me or a friend or hiring a third party. After all, it is mine.
I also believe a company should have the right to cancel my warranty if I repair my "thing" (whatever it is). I see no reason companies should be burned with fixing things that go wrong because someone opened a device and didn't know what they were doing.
This applies to Cell Phones, Appliances, Automobiles, etc. If I buy it is mine. If I want to keep the warranty in effect, I have to let the company repair it.
A side question is - is the company obligated to provide diagnostic data to customers. This includes those "codes" the car's computers spew when something is wrong. If you don't know the code, it is hard to fix it.
Your thoughts?
I've never even considered that I may not have a right to repair something I own. I do not expect a company to honor their warranty if I tamper with their products however. I've altered, fixed, re-engineered and/or repaired almost every piece of mechanical equipment I've owned for decades. A few exceptions are the specific ones you mention, interestingly. (For the most part anyway.) This has worked to my personal advantage probably 95% of the time, if not more, and saved me big money and even more frustration.
I don't know that a company would be 'obliged' to give you diagnostic info, but they may sell it or it may even be available elsewhere.
retiredguy123
07-15-2021, 08:37 AM
I consider Apple to be the king of proprietary products. I have never purchased an Apple product and never will. Special cables and adapters, sealed batteries, no removable SD cards, proprietary music file formats, etc. I remember when a company designed a portable video viewer that would allow the user to plug in an Apple IPod and watch videos on a larger screen using the IPod's video output feature. Apple immediately redesigned the IPod to disable the video output, thus rendering the third party product unusable.
tuccillo
07-15-2021, 08:58 AM
Sealed battery? Who cares. I can go to Bestbuy or Apple and have the battery replaced for $49 to $69. While the effort varies from iPhone to iPhone, replacing the battery yourself may not be very difficult. On one of my iPhones it was actually trivial to do; 10 minute job.
I consider Apple to be the king of proprietary products. I have never purchased an Apple product and never will. Special cables and adapters, sealed batteries, no removable SD cards, proprietary music file formats, etc. I remember when a company designed a portable video viewer that would allow the user to plug in an Apple IPod and watch videos on a larger screen using the IPod's video output feature. Apple immediately redesigned the IPod to disable the video output, thus rendering the third party product unusable.
GrumpyOldMan
07-15-2021, 09:11 AM
I consider Apple to be the king of proprietary products.
Yes, they are, and it is intentional and not a secret. It is in fact part of their product design and marketing philosophy, and LOT of people don't like it.
Apparently, a lot of people do like it too. (They are valued at about $2 TRILLION)
I guess I look at it as it's their product, they can do what they want, and I can buy it or not buy it. I thought that was called capitalism.
Nucky
07-15-2021, 09:13 AM
I consider Apple to be the king of proprietary products. I have never purchased an Apple product and never will. Special cables and adapters, sealed batteries, no removable SD cards, proprietary music file formats, etc. I remember when a company designed a portable video viewer that would allow the user to plug in an Apple IPod and watch videos on a larger screen using the IPod's video output feature. Apple immediately redesigned the IPod to disable the video output, thus rendering the third party product unusable.
Apple just screwed the pooch with me on a trade-in issue. They ended up getting it corrected and threw in a set of Air Pod Pros. So one goof up after many years of flawless service. I have never been disappointed before.
You have your preference and I understand but you don't know what you're missing. Apple is the best. And you can understand them when they talk to you.
iPod? :1rotfl: They make a lot more than iPods.
GrumpyOldMan
07-15-2021, 09:22 AM
Apple just screwed the pooch with me on a trade-in issue. They ended up getting it corrected and threw in a set of Air Pod Pros. So one goof up after many years of flawless service. I have never been disappointed before.
You have your preference and I understand but you don't know what you're missing. Apple is the best. And you can understand them when they talk to you.
iPod? :1rotfl: They make a lot more than iPods.
I have been an Apple developer since 1984. I never cared for the Apple II, but the moment I saw a Lisa I fell in love with it, sadly it was a $10K personal computer and I couldn't afford it, then in 1984 they released the Mac and I was all in.
They have made a lot of decisions over the years I did agree with, and have kind of lost sight of the "Computer for the rest of us" idea in some ways. But, they provide an alternative for people that want a toaster and not a bunch of parts - some assembly required.
Lots of fun metaphors over the years, one is my favorite: (Note: I am also a Linux Developer - LOL)
Windows Air
The terminal is pretty and colorful, with friendly stewards, easy baggage check and boarding, and a smooth take-off. After about 10 minutes in the air, the plane explodes with no warning whatsoever.
Windows NT Air
Just like Windows Air, but costs more uses much bigger planes, and takes out all the other aircraft within a 40-mile radius when it explodes.
Mac Airlines
All the stewards, stewardesses, captains, baggage handlers, and ticket agents look the same, act the same, and talk the same. Every time you ask questions about details, you are told you don’t need to know, don’t want to know, and would you please return to your seat and watch the movie.
Unix Airlines
Each passenger brings a piece of the airplane and a box of tools to the airport. They gather on the tarmac, arguing constantly about what kind of plane they want to build and how to put it together. Eventually, they build several different aircraft but give them all the same name. Some passengers actually reach their destinations. All passengers believe they got there.
Linux Airlines
Disgruntled employees of all the other OS airlines decide to start their own airline. They build the planes, ticket counters, and pave the runways themselves. They charge a small fee to cover the cost of printing the ticket, but you can also download and print the ticket yourself. When you board the plane, you are given a seat, four bolts, a wrench, and a copy of the seat-HOWTO.html. Once settled, the fully adjustable seat is very comfortable, the plane leaves and arrives on time without a single problem, the in-flight meal is wonderful. You try to tell customers of the other airlines about the great trip, but all they can say is, “You had to do what with the seat?”
retiredguy123
07-15-2021, 09:41 AM
Yes, they are, and it is intentional and not a secret. It is in fact part of their product design and marketing philosophy, and LOT of people don't like it.
Apparently, a lot of people do like it too. (They are valued at about $2 TRILLION)
I guess I look at it as it's their product, they can do what they want, and I can buy it or not buy it. I thought that was called capitalism.
I agree that it is capitalism. But, would it be so difficult for Apple to make IPhones compatible with the WMA (Windows Media Audio) music file format? I have 13,000 WMA music files that I cannot share with IPhone users. It seems very petty of Apple.
Dana1963
07-15-2021, 09:51 AM
I would like your thoughts around "Right to Repair".
My thought is, I believe if I buy something I have a right to repair it anyway I want to, me or a friend or hiring a third party. After all, it is mine.
I also believe a company should have the right to cancel my warranty if I repair my "thing" (whatever it is). I see no reason companies should be burned with fixing things that go wrong because someone opened a device and didn't know what they were doing.
This applies to Cell Phones, Appliances, Automobiles, etc. If I buy it is mine. If I want to keep the warranty in effect, I have to let the company repair it.
A side question is - is the company obligated to provide diagnostic data to customers. This includes those "codes" the car's computers spew when something is wrong. If you don't know the code, it is hard to fix it.
Your thoughts?
Let common sent prevail if it’s a vehicle under warranty just take it to an authorized repair facility
OBD diagnostic readers are available thru Amazon or Auto Parts store starting @ $25. Then you will need to interpret diagnosis purchase the part and figure out where it goes and probably return to TOTV and ask for help
GrumpyOldMan
07-15-2021, 09:53 AM
I agree that it is capitalism. But, would it be so difficult for Apple to make IPhones compatible with the WMA (Windows Media Audio) music file format? I have 13,000 WMA music files that I cannot share with IPhone users. It seems very petty of Apple.
I understand, and no it would be very easy to do that. But they don't.
However, there are numerous apps that will allow iPhones to load and play WMA files.
I guess I could reverse it and say, would it be so difficult for Microsoft to provide for android users to be able to send and receive using Messages protocol (end to end encrypted text messaging for Apple users.) Apple can send and receive SMS texts, but Andriod can't send Apple Message protocol.
It is what it is. Standardization is a wonderful thing, but tech companies while claiming they support it, seem to always have difficulty with the idea.
I do see that Apple is opening up Facetime (Apple proprietary thing like Zoom) to Windows users. That is a BIG deal. Face time is so much better than Zoom.
Dana1963
07-15-2021, 09:59 AM
I agree that it is capitalism. But, would it be so difficult for Apple to make IPhones compatible with the WMA (Windows Media Audio) music file format? I have 13,000 WMA music files that I cannot share with IPhone users. It seems very petty of Apple.
Just convert email files to mp3
At lower bit rates, the file sizes of WMA and MP3 are similar. For example, at 64 Kbit/s, a five minute audio file saved in the WMA format is 2.6MB, while the same file saved as an MP3 is 2.4MB. At higher bitrates, however, the MP3 format results in smaller files.
First of all, you need to get a WMA file from CD to your computer. Insert CD and open it with Windows Media Player, click on Tools > Options and select Rip Music tab. Then specify the location you want to rip music to and choose MP3 as the Format. After that, hit OK to proceed.
retiredguy123
07-15-2021, 10:02 AM
I understand, and no it would be very easy to do that. But they don't.
However, there are numerous apps that will allow iPhones to load and play WMA files.
I guess I could reverse it and say, would it be so difficult for Microsoft to provide for android users to be able to send and receive using Messages protocol (end to end encrypted text messaging for Apple users.) Apple can send and receive SMS texts, but Andriod can't send Apple Message protocol.
It is what it is. Standardization is a wonderful thing, but tech companies while claiming they support it, seem to always have difficulty with the idea.
I do see that Apple is opening up Facetime (Apple proprietary thing like Zoom) to Windows users. That is a BIG deal. Face time is so much better than Zoom.
Do you know of an app that will allow you to load and play 13,000 songs? The ones I have seen will do a file conversion from WMA to AAC or MP3, but you need to do it one file at a time, and it won't sort them into music albums. Converting 13,000 files would take forever.
retiredguy123
07-15-2021, 10:09 AM
Just convert email files to mp3
At lower bit rates, the file sizes of WMA and MP3 are similar. For example, at 64 Kbit/s, a five minute audio file saved in the WMA format is 2.6MB, while the same file saved as an MP3 is 2.4MB. At higher bitrates, however, the MP3 format results in smaller files.
First of all, you need to get a WMA file from CD to your computer. Insert CD and open it with Windows Media Player, click on Tools > Options and select Rip Music tab. Then specify the location you want to rip music to and choose MP3 as the Format. After that, hit OK to proceed.
Thanks. I know how to convert files, but there are two problems. One, converting 13,000 files takes a very long time. The software programs do it one file at a time. And, when you convert that many files, it doesn't sort the music into albums and artists. Also, I disposed of the CDs a long time ago.
Nucky
07-15-2021, 11:40 AM
Thanks. I know how to convert files, but there are two problems. One, converting 13,000 files takes a very long time. The software programs do it one file at a time. And, when you convert that many files, it doesn't sort the music into albums and artists. Also, I disposed of the CDs a long time ago.
I'd feel exactly the way you do. Point well taken! That's a Whole Lotta Love, strike that I mean Whole Lotta Music. :coolsmiley:
GrumpyOldMan
07-15-2021, 12:46 PM
Do you know of an app that will allow you to load and play 13,000 songs? The ones I have seen will do a file conversion from WMA to AAC or MP3, but you need to do it one file at a time, and it won't sort them into music albums. Converting 13,000 files would take forever.
I haven't done it on Windows, but here is a free application that seems to batch convert and organize WMAs to MP3
mediamonkey (https://www.mediamonkey.com/information/free/)
retiredguy123
07-15-2021, 01:05 PM
I haven't done it on Windows, but here is a free application that seems to batch convert and organize WMAs to MP3
mediamonkey (https://www.mediamonkey.com/information/free/)
Thanks, I may give it a try. My problem in the past is you need to batch convert the files as one long list of files. But, when you rip CDs using the Microsoft Media Player, it stores the files in folders and subfolders sorted by artist and album, for convenient playback. I don't think a batch converter will deal with files located in computer folders and subfolders.
JGVillages
07-15-2021, 02:48 PM
I agree that it is capitalism. But, would it be so difficult for Apple to make IPhones compatible with the WMA (Windows Media Audio) music file format? I have 13,000 WMA music files that I cannot share with IPhone users. It seems very petty of Apple.
If you had 1million frequent flier miles with American Airlines and Southwest won’t honor those miles, is that petty of Southwest? Many scenarios like this so don’t be so surprised when Companies, that have invested big $$$$$$$ in product development and services, want to keep many of them proprietary.
retiredguy123
07-15-2021, 03:15 PM
If you had 1million frequent flier miles with American Airlines and Southwest won’t honor those miles, is that petty of Southwest? Many scenarios like this so don’t be so surprised when Companies, that have invested big $$$$$$$ in product development and services, want to keep many of them proprietary.
What I find petty is that you can play Apple AAC music files on an Android phone and most other music devices, including Windows devices, but you can't play Windows WMA music files on an IPhone. It's just a file format. So, you can buy music from the Apple Store and play it anywhere, but, if you buy music from somewhere else, Apple will block you from playing it on an IPhone. It's not a give and take.
Bill14564
07-15-2021, 03:38 PM
What I find petty is that you can play Apple AAC music files on an Android phone and most other music devices, including Windows devices, but you can't play Windows WMA music files on an IPhone. It's just a file format. So, you can buy music from the Apple Store and play it anywhere, but, if you buy music from somewhere else, Apple will block you from playing it on an IPhone. It's not a give and take.
Is Apple refusing to support a Windows proprietary format or has Windows (Microsoft) refused to provide Apple with a license to use their format? I really don't know the answer but either one seems just as likely.
retiredguy123
07-15-2021, 04:18 PM
Is Apple refusing to support a Windows proprietary format or has Windows (Microsoft) refused to provide Apple with a license to use their format? I really don't know the answer but either one seems just as likely.
Interesting question. Actually, I don't know either. But, I know that I have never had a problem playing my WMA music on any device I have owned, including cars, receivers, CD and DVD players, Android devices, etc. But, IPhones will not play a WMA music file. Also, I think that, when Apple started selling music online, they wanted to restrict their AAC music files to only play on Apple devices, but they have loosened up that restriction.
Decadeofdave
07-15-2021, 07:24 PM
Quick fix it story: my fix it neighbor bought a smart tv that lasted 3 years. He researched on the internet and determined the led's were bad. Ordered 25 led's for $12 took off the front of the TV and soldered in new ones, he made it look easy!
GrumpyOldMan
07-15-2021, 07:43 PM
Interesting question. Actually, I don't know either. But, I know that I have never had a problem playing my WMA music on any device I have owned, including cars, receivers, CD and DVD players, Android devices, etc. But, IPhones will not play a WMA music file. Also, I think that, when Apple started selling music online, they wanted to restrict their AAC music files to only play on Apple devices, but they have loosened up that restriction.
This is not a unique situation with Apple. They often let 3rd party apps fill in jobs like this. It makes sense, then they are not liable to maintain it, and yet, people can still do what they want with the help of a 3rd party app. In fact, they have gotten in trouble (yelled at) in the past when Apple provided solutions they competed with their own developer's apps.
I know that doesn't help you, but you are not an Apple customer, and Apple focuses on its own customers and developers.
I will look a little further to see if I can solve your problem. It will be pretty easy to create a console script that copies all the files into a single folder if that would help. I haven't done Windows scripting in ages, but I will look into it, maybe I can find an App to do it.
EDIT: I did some searching and I found a few threads in the MediaMonkey user forum with users chatting about doing what you want to do. It appears MediaMonkey can convert files in nested subfolders. You may need to select folder trees that only hold a few hundred files at a time to do the conversion - from a time point and memory point of view. But, in one conversation the user converted 500 files in a nested tree structure.
There may be an issue, it appears MM puts all the converted files into a single output folder. So, you may want to covert all of a genre into a folder then another genre into another, or something like that. But, it sounds like it will do what you want. And it is free - so, can't hurt to try it.
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