VCDD & Citizens Bank

[Catwntrstn]

Moved to TV and have to start writing checks again!? Can’t these establishments get with the century and auto deduct?
Set it up for VCDD on districtgov but didn’t take! Now have late fee….I’m ticked off. Same with Citizen’s Bank. Really people?

[Bill14564]

I've had my utilities (water/sewer/amenity) and my electric auto-deducted since day one with no problems.

I don't have a loan with Citizens Bank so can't speak to that.

[golfing eagles]

I've had my utilities (water/sewer/amenity) and my electric auto-deducted since day one with no problems.

I don't have a loan with Citizens Bank so can't speak to that.

Same here---absolutely no problem with Citizen's First

????? End user error ??????

[OrangeBlossomBaby]

What gets me is that they use a third-party company to handle their credit card transactions, and you have to pay a fee over and above whatever you pay for a drivers' license, any kinds of permits, or even pay your taxes if you use a credit card.

They nickel and dime you to death, but proclaim proudly that they're a low-tax state.

Gimme a break.

[dewilson58]

I always just put cash in an envelope and mail it.

[Goldwingnut]

The government agencies have no choice but to change the fees. The credit card companies charge a fee for every transaction. Not collecting the fee would be lowering the amount collected for the taxes or other fee and thus be giving preferential treatment.
Businesses don’t change a fee because they take it out of their profits. They compensate by raising their prices to cover the costs. While generally only about 3%, these fees amount to a large amount of money for businesses both large and small.

[Bill14564]

I always just put cash in an envelope and mail it.

Would you like my address? :)

[Davonu]

Satisfied Citizens Bank customer here. Everything electronic. No checks.

[Topspinmo]

i always just put cash in an envelope and mail it.


lol 😆.

[Dana1963]

Moved to TV and have to start writing checks again!? Can’t these establishments get with the century and auto deduct?
Set it up for VCDD on districtgov but didn’t take! Now have late fee….I’m ticked off. Same with Citizen’s Bank. Really people?
Sometimes people just don’t listen or read instructions and sometimes just don’t listen.
Upon sign up for auto pay thru SECO, VCDD Cell bill since it is thru your bank there is a cut off time for processing and data entry. Once it’s activated your bill if mailed or paperless will state you are on Auto Pay.
Always READ your invoices

[Gpsma]

OP just moved here and complaining already.

Typical....moved to TV and is entitled

[golfing eagles]

OP just moved here and complaining already.

Typical....moved to TV and is entitled

That's a bit harsh. I would suggest "technochallenged" would be more likely.:1rotfl::1rotfl::1rotfl:

[asianthree]

All of my bills are emailed, never a problem with North Sumter, but Central Sumter going to same email never received bill. The conformation email came, but not the first bill. I called and yes The very nice lady said they need to remind customer, when signing up for paperless, bill may not show up with certain email addresses.

I never have auto debt, never trust a company to be in my pocket. This month in error Comcast billed $486.27. Bill should have been $86.27, if I had auto pay, that extra $400 would be in credits for months. There was no explanation, other than if you pay the amount billed we will give you a credit each month. No thank you.

[Davonu]

…I never have auto debt, never trust a company to be in my pocket...
You can pay everything electronically without doing auto payments at all.

[retiredguy123]

You can pay everything electronically without doing auto payments at all.
Not true. Some companies are starting to require auto pay. For example, two companies are Xfinity Mobile and Dean's Landscaping. I had a conversation with the Dean's manager, where I offered to use their service, if they would bill me monthly. He told me that the only way they would do business with me was to provide a credit card that they could bill automatically. I told him that I would use another company.

The only way to get the Xfinity Mobile cell phone service is to sign up for auto pay. They will not bill you.

[Davonu]

You can pay everything electronically without doing auto payments at all.
Not true. Some companies are starting to require auto pay. For example, two companies are Xfinity Mobile and Dean's Landscaping. I had a conversation with the Dean's manager, where I offered to use their service, if they would bill me monthly. He told me that the only way they would do business with me was to provide a credit card that they could bill automatically. I told him that I would use another company.

The only way to get the Xfinity Mobile cell phone service is to sign up for auto pay. They will not bill you.
Allow me to rephrase…

_I_ can pay everything electronically without doing auto payments at all.

[kidnerkim]

That is because of the fees credit card company uses. Has nothing to do with state of Florida. That charge is everywhere. Simply a cost of doing business.

[Professor]

Suggest you move somewhere else and take your entitled attitude with you. Most of us really enjoy living here...

[asianthree]

You can pay everything electronically without doing auto payments at all.

Never mentioned that I didn’t use online banking. My last set of checks were ordered in 1999, and I still have extra.
Just stated all bills are paperless. However Deans does not allow any billing, I don’t allow them access to my bank. Paid through Amex, if it’s wrong, Amex takes care of it in minutes

[Girlcopper]

Moved to TV and have to start writing checks again!? Can’t these establishments get with the century and auto deduct?
Set it up for VCDD on districtgov but didn’t take! Now have late fee….I’m ticked off. Same with Citizen’s Bank. Really people?
Been doing it with BB&T for years. Also, have some autompays on a credit card. Theres several ways to do it

[Catwntrstn]

OP just moved here and complaining already.

Typical....moved to TV and is entitled

Entitled? Never in my life. Moved here to help my 68 year old husband who has Alzheimer’s. Thought I would get support and good health care.

Citizens teller told me to be sure to check because the auto draft program doesn’t work well. TELLER told me that!

Yes, I am complaining and sadly beginning to regret my move here for sure.

[Neils]

Use CC for most auto-pays. Then if any problems you can always dispute payment. Use a cash back card that offsets most if not all transaction fees the company charge

[Burgy]

We owed $3 to Mass. toll roads and their drive thru camera's which was fine. Their site wanted $3.99 to put on credit card but the bank transaction was free. If you want to put your taxes on a credit card and you pay you bill in total that's not a bad deal but look out for late fees and interest if you don't.

[jimkerr]

Not true. Some companies are starting to require auto pay. For example, two companies are Xfinity Mobile and Dean's Landscaping. I had a conversation with the Dean's manager, where I offered to use their service, if they would bill me monthly. He told me that the only way they would do business with me was to provide a credit card that they could bill automatically. I told him that I would use another company.

The only way to get the Xfinity Mobile cell phone service is to sign up for auto pay. They will not bill you.

Same here. Deans lost a customer because they refused to bill me monthly and refused to even let me pay monthly with my credit unions online bill pay.

[Bridget Staunton]

My VCDD is auto deducted but we stay away from Citizens Bank. We stay away from The Villagers owned companies to give business to the competitors whether its banking, insurance etc.

[Janette1]

Entitled? Never in my life. Moved here to help my 68 year old husband who has Alzheimer’s. Thought I would get support and good health care.

Citizens teller told me to be sure to check because the auto draft program doesn’t work well. TELLER told me that!

Yes, I am complaining and sadly beginning to regret my move here for sure.

We moved here several years ago. At that time we set up our checking with Citizens Bank. They even helped us set up our payments by automatic check for Homeowner fees, electric, and gas. Their customer service is their strength.

[JoelJohnson]

We use Citizens, my only complaint is that they send a physical statement, I get the electronic version but can't stop the paper version.

[retiredguy123]

We use Citizens, my only complaint is that they send a physical statement, I get the electronic version but can't stop the paper version.
Same with Leesburg Electric. I receive the electronic bill by email, I pay it, and then they still send me a paper bill in the mail.

[Dzurinko]

Love Citizens “Bill Pay”! Never had a problem in 7 years.

[Catwntrstn]

What? I moved here with my 68 year old husband who has Alzheimer’s for support and health care. I have never been entitled in my life. Worked for everything I have. Yes, I’m complaining and sadly beginning to regret my move here.

[lydia321]

Simple. Change banks.

[Red Rose]

I can understand that because billing people does not guarantee that they will pay. Companies don't want to go through the aggravation and expense of billing, rebilling, reminders, collection agencies, etc. Too many deadbeats out there.

[JSR22]

Entitled? Never in my life. Moved here to help my 68 year old husband who has Alzheimer’s. Thought I would get support and good health care.

Citizens teller told me to be sure to check because the auto draft program doesn’t work well. TELLER told me that!

Yes, I am complaining and sadly beginning to regret my move here for sure.

I am very sorry you are getting such rude responses to your post. Every time I read the world entitled I cringe.

[Pdesensi]

All my bills are set for bank to autopay on a specific date of the month. Have lived here 13 years and always pay that way. No problems.

[asianthree]

We use Citizens, my only complaint is that they send a physical statement, I get the electronic version but can't stop the paper version.

Same with Leesburg Electric. I receive the electronic bill by email, I pay it, and then they still send me a paper bill in the mail.

Seco is the same, email and paper. I was told by Seco the reason for continuing with paper was there are problems with customers not getting the email. Then their bill was late adding a late fee. So paper will continue to come, as does Citizens. With all my other banks I can print all my tax info, Citizens didn’t have that ability. North Sumter and Central Sumter just email no paper.

[paulajr]

Moved to TV and have to start writing checks again!? Can’t these establishments get with the century and auto deduct?
Set it up for VCDD on districtgov but didn’t take! Now have late fee….I’m ticked off. Same with Citizen’s Bank. Really people?

I have lived here 8 years...the check stubs in my checkbook are all either to my church or to my hairdresser!! Everything else is taken care of on line!

[CFrance]

Seco is the same, email and paper. I was told by Seco the reason for continuing with paper was there are problems with customers not getting the email. Then their bill was late adding a late fee. So paper will continue to come, as does Citizens. With all my other banks I can print all my tax info, Citizens didn’t have that ability. North Sumter and Central Sumter just email no paper.
Interesting. We've been with Seco since 2011 and have never gotten a paper bill. It has always been just by email.

The only thing paper we get is a mortgage bill and bank statement from Citizen's, an account we don't use but had to open when we closed on the current house. Citizen's people are very kind and helpful, but the bank itself just won't march into the 21st century.

[Guitarman1951]

Hey it's better than it used to be, believe it or not. It used to be that you could only get the monthly VCDD bill by mail. They, not too many years ago, finally developed the option of getting email bills. But still, you have to go into the online Citizens banking to set it up for payment.
I don't trust allowing billing entities to have access to my bank account so I've tried to get the billing entities to send electronic billings to the bank so the bank could set them up for payment. The only one that would do that is SECO. So, if I travel for any period longer than a couple of weeks, I go into online banking and set up payments that exceed normal amounts to be sure I don't get penalized. You would think that if it can be done for SECO, that all monthly billing entities could do it. Aggravating and frustrating.

[jimbomaybe]

What gets me is that they use a third-party company to handle their credit card transactions, and you have to pay a fee over and above whatever you pay for a drivers' license, any kinds of permits, or even pay your taxes if you use a credit card.

They nickel and dime you to death, but proclaim proudly that they're a low-tax state.

Gimme a break. What I like the best is they call it a "convivence fee" for doing them the favor of directly depositing money in their account so they don't have to go to the expense of mailing you a bill and processing your return mail and check, so you pay for the privilege of saving them money

[Guitarman1951]

We have Xfinity internet and they gave us $10 off our monthly bill if we use auto credit card pay. For google and Amazon streaming, we had to do the same but no discount.

[graciegirl]

What gets me is that they use a third-party company to handle their credit card transactions, and you have to pay a fee over and above whatever you pay for a drivers' license, any kinds of permits, or even pay your taxes if you use a credit card.

They nickel and dime you to death, but proclaim proudly that they're a low-tax state.

Gimme a break.

Who are "they"?

Recently I have come to think of myself as a Floridian....Well mostly. It takes a while and then, one day...........you are whistling Dixie. ;)

[allsport]

Moved to TV and have to start writing checks again!? Can’t these establishments get with the century and auto deduct?
Set it up for VCDD on districtgov but didn’t take! Now have late fee….I’m ticked off. Same with Citizen’s Bank. Really people?

Always autodeduct everything, as my software engineer son always says, user error.

[retiredguy123]

We have Xfinity internet and they gave us $10 off our monthly bill if we use auto credit card pay. For google and Amazon streaming, we had to do the same but no discount.
They call it a discount, but I call it charging more to customers who don't use auto-pay.

[merrymini]

Do not listen to the snarky. I have been paperless for years with auto deduct, either through checking or credit card. Works like a dream. Make certain there are no errors in your attempts and speak to the bank or banks you are interested in to make it happen. Most utilities do not allow charge cards and give you an incentive to do paperless, which I gladly accept.

[toeser]

Moved to TV and have to start writing checks again!? Can’t these establishments get with the century and auto deduct?
Set it up for VCDD on districtgov but didn’t take! Now have late fee….I’m ticked off. Same with Citizen’s Bank. Really people?

I don't write checks for any of my services in The Villages. VCDD, Duke, Dish, Deans, and Century Link are set up for ACH or credit card payments and everyone else is set up on my checking account for monthly auto-payments.

[MaryShields]

Satisfied Citizens Bank customer here. Everything electronic. No checks.

Very happy with Citizens Bank. Everything is auto deducted.

[yankygrl]

Moved to TV and have to start writing checks again!? Can’t these establishments get with the century and auto deduct?
Set it up for VCDD on districtgov but didn’t take! Now have late fee….I’m ticked off. Same with Citizen’s Bank. Really people?
The only checks I write are for my maid service. Occasionally I write one for other services, house power wash/tile or carpet cleaning because they charge extra to use credit card. EVERYTHING else is auto pay via bank. I have USAA and citizens as back up for cashing checks if need to rather than depositing.

[cbmerl]

OP just moved here and complaining already.

Typical....moved to TV and is entitled

That's so funny....that's exactly what I was thinking.

[dlebuis]

All our utilities are auto pay through our Citizens Acct. Never have had a problem.

[KRMACK55]

Moved to TV and have to start writing checks again!? Can’t these establishments get with the century and auto deduct?
Set it up for VCDD on districtgov but didn’t take! Now have late fee….I’m ticked off. Same with Citizen’s Bank. Really people?
It’s you. Everything was done before I even closed. You did it wrong. If you bank with citizens that’s on you. You’ll enjoy traveling out of state and having to get permission to use your ATM card and limit you how much you can take out. When I sold my house this week the money was in my account before I left the congested roads. That is a credit union in up north efficient and accommodating. Even moved my money to higher interest rate account because they look out for customers!

[KRMACK55]

Not true. Some companies are starting to require auto pay. For example, two companies are Xfinity Mobile and Dean's Landscaping. I had a conversation with the Dean's manager, where I offered to use their service, if they would bill me monthly. He told me that the only way they would do business with me was to provide a credit card that they could bill automatically. I told him that I would use another company.

The only way to get the Xfinity Mobile cell phone service is to sign up for auto pay. They will not bill you.
Both of these companies are part of the problem. In fact all of them. When they cheat you the credit card company will not help you resolve. No contracts no account number on file - they do it anyway - I’m leaving and the last thing I will do it get new account numbers issued. Fraud here is staggering.

[KRMACK55]

OP just moved here and complaining already.

Typical....moved to TV and is entitled
Shame on you ! This person has a lot of her plate you don’t know about !! One thing I noticed when I came here is no one ever takes a few minutes offers a here how it works here packet -welcome whatever. It’s part of the massive growth and the slogan friendliest hometown is a joke on many levels. I’m glad to leave and perhaps she’ll leave too after she gets snubbed !

[retiredguy123]

The only checks I write are for my maid service. Occasionally I write one for other services, house power wash/tile or carpet cleaning because they charge extra to use credit card. EVERYTHING else is auto pay via bank. I have USAA and citizens as back up for cashing checks if need to rather than depositing.
Have you considered using the Zelle app to pay the maid and others? Most banks, including Citizens First and USAA, allow you to enroll with Zelle from their online website or their mobile app. Then, you can send money instantly to an email address or smart phone for free. I just started using it, and I think it is often better than writing personal checks. It is especially good for sending money to someone out-of-town. You are limited to sending $1,000 per day or $5,000 per 30 days.

[cassjax2]

I’m with SunTrust and the only check I write is to my hairdresser. They do it all.

[Spalumbos62]

That's a bit harsh. I would suggest "technochallenged" would be more likely.:1rotfl::1rotfl::1rotfl:

Yes, and posting a laughing emoji isn't nice either. Whatever went wrong for him, he is frustrated and now has to pay a late fee. I'd be ****ed also. If you don't have a helpful suggestion, your always sarcastic input is not necessary.

[Joanne19335]

This is the reason I never banked with them. All of my bills are auto paid each month.

[Spalumbos62]

Entitled? Never in my life. Moved here to help my 68 year old husband who has Alzheimer’s. Thought I would get support and good health care.

Citizens teller told me to be sure to check because the auto draft program doesn’t work well. TELLER told me that!

Yes, I am complaining and sadly beginning to regret my move here for sure.

I'm sorry you have to read all this unnecessary junk from certain posters here. Most of the people in TV try to help, and others get their jollies at the expense of another's feelings or bad luck. Little do they know how totally unattractive it is....ya know, they're the ones that people slowly move away from at a party.lol
Good luck, I'm sure you'll get this straightened out..most banks will drop the fee if you ask.
Enjoy your new adventure.

[Bogie Shooter]

Shame on you ! This person has a lot of her plate you don’t know about !! One thing I noticed when I came here is no one ever takes a few minutes offers a here how it works here packet -welcome whatever. It’s part of the massive growth and the slogan friendliest hometown is a joke on many levels. I’m glad to leave and perhaps she’ll leave too after she gets snubbed !

So where did you find the perfect place?

[nn0wheremann]

Entitled? Never in my life. Moved here to help my 68 year old husband who has Alzheimer’s. Thought I would get support and good health care.

Citizens teller told me to be sure to check because the auto draft program doesn’t work well. TELLER told me that!

Yes, I am complaining and sadly beginning to regret my move here for sure.
Switch to Chase. No problems for 30 years now, in Chicago and here.

[loufromnewjersey]

Go in tp your bank’s website and pay all your bills from there. No need to write any checks

[SIRE1]

Moved to TV and have to start writing checks again!? Can’t these establishments get with the century and auto deduct?
Set it up for VCDD on districtgov but didn’t take! Now have late fee….I’m ticked off. Same with Citizen’s Bank. Really people?

I've had absolutely no problem with Auto Pay for VCDD, SECO, and TECO bills. But then I'm using Chase Bank. But I can't imagine Citizen's not allowing it. You might check with them. Might have also been some error when you were setting up the VCDD account with the bank routing No. and account No. You might check with VCDD to see what they have to say.

[DALEPQ]

We have 2 houses in TV, we set up the auto deduct for the monthly CDD bill thru TV, it comes out off Citizens Checking, both at N/C.
Also schedule the monthly mortgage payment transfer at Citizens, works just fine.
No problems with Citizens at all, just take time to set it up properly.

[fcgiii]

I moved $100K into Citizens First from my eTrade retirement account so I could close on the Villages house before getting my money from sale of the one in Virginia. After the dust settled I wanted to move it back into my eTrade account and was told I can only move money $2000 a day. Say what? So I drove to Altemont to my Navy Federal branch, deposited a check there, then moved it from Navy bank to eTrade. Ridiculous.

[JC and John]

What? I moved here with my 68 year old husband who has Alzheimer’s for support and health care. I have never been entitled in my life. Worked for everything I have. Yes, I’m complaining and sadly beginning to regret my move here.
I am sorry you feel this way. May I suggest you change banks. We use Wells Fargo and I pay VCCD, Seco, Citizens First etc thru bill pay. I receive Emails from VCCD, Seco and others with bill. Citizens sends a paper bill which I also pay thru bill pay at Wells Fargo. Citizens will not accept electronic payments so my bank mails a check to their post office box. No one says you must use Citizens as your bank even if you have a mortgage. Just a thought. May you have a blessed day and find easier transition to FL.

[golfing eagles]

My VCDD is auto deducted but we stay away from Citizens Bank. We stay away from The Villagers owned companies to give business to the competitors whether its banking, insurance etc.

Because........????????

Which then begs the question of why you bought here?

[golfing eagles]

Yes, and posting a laughing emoji isn't nice either. Whatever went wrong for him, he is frustrated and now has to pay a late fee. I'd be ****ed also. If you don't have a helpful suggestion, your always sarcastic input is not necessary.

Nor yours.

[tvbound]

After reading too many horror stories of trying to stop 'auto-pay' (where the business automatically deducts from your account), even after the charges are no longer applicable, we're perfectly happy having set up 'bill-pay' through BOA. That way we can choose the date we want the bill paid (and from which account) and if the bill is no longer valid, we don't have to fight with the vendor on getting it stopped in a timely manner, before they've taken additional money out - then have to fight with them to get reimbursed. The only checks we write these days, are the ones included with birthday/congrats cards to the kids and grand-kids, so that we can write a little something personal in the 'For' section at the bottom of the check.

[Dilligas]

Moved to TV and have to start writing checks again!? Can’t these establishments get with the century and auto deduct?
Set it up for VCDD on districtgov but didn’t take! Now have late fee….I’m ticked off. Same with Citizen’s Bank. Really people?
If you are with Citizens Bank, you have the ability to electronic check write. I have not written a check (other than birthdays and occasions) since 1988. Electronic check write in every bank I have seen is very easy and safer than writing checks or auto deduct. Too many times errors are made by your creditors that auto pay would not catch and if you did not make a weekly effort, neither would you. The safety is also there for being charged late fees. I automatically have every account that I pay each month set up for at least a minimun amount for that reason. Mortgage loan payments, and other constant charges are set up to automatically pay by my electronic checking. I take about 4-5 minutes a month to pay all other bills that i get, including credit cards that will vary each month. The world is upto date with this century, it seem you are merely lazy and want to let your creditors do your finances.

[richs631]

Moved to TV and have to start writing checks again!? Can’t these establishments get with the century and auto deduct?
Set it up for VCDD on districtgov but didn’t take! Now have late fee….I’m ticked off. Same with Citizen’s Bank. Really people?

Don’t know what you mean. I’m a citizen’s bank customer and every bill is autu deducted and has been for the last 3 years. If your having trouble go into a branch. They are very helpful

[rogerk]

I’m not sure what problems you’ve had but we hardly write any checks. Everything is either automatically deducted from our Citizen’s account or an automated draft is sent from Citizens for fixed monthly charges.

[Dennys37Packard]

Sounds like someone isn’t with the times...😀. No problem here as everything is auto and electronic. No worries.

[lucky99119@gmail.com]

Moved to TV and have to start writing checks again!? Can’t these establishments get with the century and auto deduct?
Set it up for VCDD on districtgov but didn’t take! Now have late fee….I’m ticked off. Same with Citizen’s Bank. Really people?

Just get your bank to show you Bill Pay and they pay when you tell them at no charge. Every bank has this, that way you pay when you choose. Like one of mine doesn't except electronically so the bank mails them a check its great.:)

[retiredguy123]

Sounds like someone isn’t with the times...������. No problem here as everything is auto and electronic. No worries.
I have been using online banking and making Echeck payments for many years. But, I log in to my bank and authorize individual payments that I owe. "Autopay" is different because the merchant, contractor, or utility company can access your bank account and make payments to themselves without any action by you. This method is also not new. However, what is new is that some companies have established a policy that they will not do business with you unless you consent to their autopay schedule and system. It may be the sign of the times, but I, for one, do not think it should be allowed, especially for essential services.