Just went to a dealer about a new car and I'm a bit gobsmacked

[LateBoomer]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

[Stu from NYC]

There is another thread going about how wonderful it is to deal with car dealerships.

They see the opportunity to charge what they can get and will do so until supply catches up with demand.

[LateBoomer]

There is another thread going about how wonderful it is to deal with car dealerships.

They see the opportunity to charge what they can get and will do so until supply catches up with demand.

I get it. supply and demand. but be HONEST then when you're posting prices on the internet. instead of so wildly dishonest. if they posted the actual price, I guess people wouldn't show up?? but how dishonest is it to not post the actual price?? something new...

i was offended. PO'ed. even when they immediately came down off their 'market adjustment', i doubt I would buy from this dealership. ever.

again, targeted because I'm a Villager? I have no idea.

but i've never been as annoyed at a dealership in the 35 years since i bought my first new car as I was today.

I even said that? your poster on the wall? about your prices? about trade-in values? it's a lie

[retiredguy123]

If you want to buy a vehicle from a dealer who doesn't lie, you will never buy a car. They all lie. The first lie they all tell you is to show you the "invoice", which is lie in itself because it is not what they paid for the vehicle.

[LateBoomer]

i know there is gamesmenship in new cars. Played it many times. but this??? "Oh you didn't read the fine print near the asterisk on the website" (which means that the listed price does not reflect the actual price, even before taxes and fees...got it)

I expect games. I don't expect to be hit with a $12,000 "Market Adjustment" that's not reflected in the price until they've had you in the chair for an hour....

that's beyond the pale

[retiredguy123]

i know there is gamesmenship in new cars. Played it many times. but this??? "Oh you didn't read the fine print near the asterisk on the website" (which means that the listed price does not reflect the actual price, even before taxes and fees...got it)

I expect games. I don't expect to be hit with a $12,000 "Market Adjustment" that's not reflected in the price until they've had you in the chair for an hour....

that's beyond the pale
One thing I never do is to go into the salesperson's little cubicle. That is one of the first things I tell them. I always stay the lounge area. They hate that.

[ROCKMUP]

Its not "SHADY" at all, its called capitalism and everyone is happy with it until they aren't.

Doesn't sound like you need a car but want one, so wait. If you want top dollar for your cars call Carvana, hard to beat what they are offering.

[Kahuna32162]

Ran into the same low ball trade in issue with a local dealership, went online with Carvana and got more than 4K more for my trade in. Found exactly what I wanted and it was delivered right to my driveway. Very happy.

[biker1]

About 2 years ago, I was at Jenkins Honda picking up some maintenance parts from their parts department. By the way, their parts prices were reasonable. On the way out, I walked through the showroom and they had a Civic Type R with a dealer sticker on the window showing $10K additional markup plus a few thousand in other nonsense. They are OK for parts and we did have one recall issue (airbags) handled by them but I would be inclined to go elsewhere for a new car.

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

[vintageogauge]

One thing I never do is to go into the salesperson's little cubicle. That is one of the first things I tell them. I always stay the lounge area. They hate that.

A lot of dealerships don't even have the cubicles anymore, just little tables throughout the showroom area.

[vintageogauge]

Its not "SHADY" at all, its called capitalism and everyone is happy with it until they aren't.

Doesn't sound like you need a car but want one, so wait. If you want top dollar for your cars call Carvana, hard to beat what they are offering.

True. I was ready to trade this past winter and got a firm offer from Carvana, drove to the dealer with my wife's car and said I just wanted a cash deal no trade. We agreed on a price and I told them Carvana was buying my car, they asked for their offer so I showed them the printed copy, they matched the offer and also saved me the sales tax on the trade amount which was about $2,000.00. I went home and got my car, they looked it over and had no issues with it, went home with the new one. Buying a car is as easy or as hard as you want it to be and it's so much easier to trade now with all of the on-line buyers giving firm prices. There is no way I would pay a dealers fee or prep fee or for items they chose to add to their cars in stock. They used to play those games back in the day with rust proofing already applied and paint sealant, etc., never paid for any of that foolishness either.

[Decadeofdave]

I have decided I don't NEED anything right now do to this insanity. Do I WANT a couple things?, sure. I will wait and clean up when the economy has a hiccup. I have done this for big ticket items during the last 2 downturns/recessions.

[retiredguy123]

A lot of dealerships don't even have the cubicles anymore, just little tables throughout the showroom area.
I won't sit at those either.

[Villagevip]

I'm interested in purchasing the new highly atisipated 2021 Bronco, Outer Banks, two door...Bronco6GForum posted the 2021 Bronco dealers "markup" as high as $25K over MSRP...Will the dealers get it? IDK...

[Stu from NYC]

I'm interested in purchasing the new highly atisipated 2021 Bronco, Outer Banks, two door...Bronco6GForum posted the 2021 Bronco dealers "markup" as high as $25K over MSRP...Will the dealers get it? IDK...

If people want it badly enough and not willing to wait they will get it.

[Babubhat]

Watch Kevin Hunter the homework guy on YouTube for tips. Or your auto advocate.

Visiting the J dealership was beyond unpleasant experience.

Kevin Hunter The Homework Guy - YouTube (https://www.youtube.com/user/kevinhunter7)

NEW CAR PRICES ARE INSANELY HIGH! 20% of Car Deals are seeing $10,000 or more in added profits! Stick around for the end,

[retiredguy123]

I checked a few new cars on KBB.com for the recommended fair price. They are no longer suggesting a fair price, so apparently many vehicles are selling for above the MSRP. Not a good time buy a new vehicle.

[DeanFL]

.
.
I would prefer to go to the funeral parlor rather than a car dealer. Politicians, Lawyers, Car Dealers. Top 3 slime-artists of conniving groups and sucking people dry.

Glad we have an great newer low miles SUV we like.

I sometimes look thru some of the used cars ads in the Sun. So funny that they're advertising many cars with OVER 100,000 miles. Certainly their used car stock is low. And their Ask prices are ridiculous.

Oh, allow me to add, rather go for a root canal too...
.
.

[justjim]

Nobody should go to any dealership to buy a new vehicle without doing due diligence prior to their visit. That said, If you are there to only get your vehicle serviced and approached by a salesperson simply immediately let them know you have no interest in purchasing another vehicle. If they “linger”, be polite but forceful that you have no interest. Walk away and get yourself a cup of coffee and approach your service representative to find when your vehicle will be done. It doesn’t matter if it’s Jenkins or any other dealership this would be my way of handling the situation. I have purchased many cars and you can have an enjoyable buying experience. I have walked away a few times and moved on when it was not.

[Malsua]

My friend works at a Subaru dealer, every car on the lot has a $1500 dealer up charge. They have 8 new cars on the lot, normally it'd be about 50.

It is, what it is.

Either wait for prices to settle or understand that inflation is here and this is the result.

[Gpsma]

Why is the OP looking for a higher end car now and complaining? Current car breaking down? Need a new high end car to impress someone? Or just isnt keeping up to whats happening now and needs to complain?

We all probably remember the original oil shortage in the early 70s..when we all drove gas guzzling american cars. Some people ran over to the Japanese manufacturers...and were lucky if they could buy the gas saving little car for MSRP.

[davem4616]

come on, car dealers have operated this way for decades..

you want an high end vehicle, you either pay the price or someone else will

[biker1]

Attempting to uncharge over MSRP has nothing to do with inflation and everything to do with supply and demand. Supply is constrained by chip shortages. If the dealer had a full lot of cars he would not be attempting to upcharge over MSRP.

My friend works at a Subaru dealer, every car on the lot has a $1500 dealer up charge. They have 8 new cars on the lot, normally it'd be about 50.

It is, what it is.

Either wait for prices to settle or understand that inflation is here and this is the result.

[Stu from NYC]

Attempting to uncharge over MSRP has nothing to do with inflation and everything to do with supply and demand. Supply is constrained by chip shortages. If the dealer had a full lot of cars he would not be attempting to upcharge over MSRP.

But they would of course find other ways to pick your pocket.

[biker1]

Yep, the real money is made once you sit down with the finance guy and they attempt to sell you everything from extended warranty packages to gap insurance to fabric sealant to paint sealant to pin striping to, well, you get the picture. I personally like to make counter offers on all those things; "My offer is this: nothing". It keeps the conversation moving along.

But they would of course find other ways to pick your pocket.

[Topspinmo]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

IMO normal dealership bait and switch tactics. IMO you never get want want for trade in and it you do they just up price on car you want. Bottom line their not going to trade unless they make thousands. Pandemic or not.

[patfla06]

I have not and will not EVER pay over retail price, not for any car.

[jswirs]

I get it. supply and demand.ut be HONEST bthen when you're posting prices on the internet. instead of so wildly dishonest. if they posted the actual price, I guess people wouldn't show up?? but how dishonest is it to not post the actual price?? something new...

i was offended. PO'ed. even when they immediately came down off their 'market adjustment', i doubt I would buy from this dealership. ever.

again, targeted because I'm a Villager? I have no idea.

but i've never been as annoyed at a dealership in the 35 years since i bought my first new car as I was today.

I even said that? your poster on the wall? about your prices? about trade-in values? it's a lie
I grew up in the 50's, when "Honesty is the best policy", was practiced, most of the time. But we are now living in a different time. Too bad for us seniors, we have become "Soft targets".

[camaguey48]

I grew up in the 50's, when "Honesty is the best policy", was practiced, most of the time. But we are now living in a different time. Too bad for us seniors, we have become "Soft targets".
Only if you let yourself get bamboozled by these guys. Research the car you want. Personally, I'd rather buy a car no older than three years from an individual seller and I have been successful in getting a fair price. If it's a win win for buyer and seller, then it's all good.
It's time consuming but it's worth it. By the way, I keep my cars for a long time (10 + years) and I make sure to maintain them regularly. The car looks good and a pleasure to drive; doesn't matter how old it is. It's cheaper to do that than to pay over inflated prices for a vehicle to take you from point A to point B the same as the one you own now.

[thevillages2013]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!
Don’t just give up on your search shop at other dealers. You didn’t mention the make of vehicle just that it was a luxury vehicle but I bought a Honda Ridgeline at Honda of Ocala for 8k less than Jenkins’s best price. Also you should sell the other vehicles yourself instead of trading them. It’s a great time to sell good used vehicles

[Challenger]

The next 'Rip" begins the first time you need service and talk to the so called 'Service Rep" Not a mechanic, his/her job is to up sell stuff you clearly don't need. ie: cabin and engine filters. Most likely his/her compensation is based on some sort of sales compensation.

[bovelsky]

I hade the same experience at Jenkins Kia in Ocala. They wanted 10k over MSRP for a Kia Sorento. I told them that they were nuts and I could buy a Lexus for that Price. So that is exactly what I did. I went to Lexus of Orlando and they gave me a fair price on a Lexus RX350 that was less than Jenkins Kia wanted for the Sorento. They were a pleasure to deal with and I was extremely satisfied. Try Lexus, they have not had as many issues with the chip shortages as the other brands










so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

[MarkGoldberg]

I have a Hyundai from Jenkins. I also was not pleased with the sales team. Absolutely felt like the car sales stereotype.

[kkimball]

We had a similar experience in January. We were looking for a Hyundai Palisade and test drove one in their Ocala Genesis dealership. The first thing we noticed was the window sticker showing "extras" like nitro in the tires and pinstriping (I would have paid extra to have that garbage removed). The salesperson said the extra charges were negotiable, so we didn't think too much about it.

While there we also tried a Genesis GV80, which we really liked, and went to the Leesburg Jenkins dealership to try one with a higher package. The GV80 in Leesburg was just plain marked up by $15,000 (~20%). There was no way we were going to pay that kind of dealer markup.

I don't have an issue with them charging whatever they want for their vehicles. What I do have an issue with is the string of lies that came out of the salesperson's mouth along with the high-pressure sales tactics. I found it easy to walk away, but I understand that some people have trouble saying 'no' under that kind of pressure.

One of the lies from the salesperson was that no other dealership in Florida had a GV80 available. That was plainly false. Inventory was low, but every dealership we checked had a variety on the lot. We purchased from Central Florida Genesis two days later with the exact package we wanted. They had a $1,000 markup, which we could live with.

Last month when needing to replace a damaged tire, we found their parts prices to be almost double what we could get elsewhere.

We love the vehicle and that we didn't buy it from Jenkins.

[LateBoomer]

UPDATE:

Just proving how this is seemingly somewhat local and maybe a Jenkins thing. Called a Fitzgerald dealership in the Tampa area. Same exact car - no "market adjustment". Getting it for $15K LESS than Jenkins glibly offered me yesterday. I am driving down to Tampa tomorrow to complete the transaction.

Well there's a lesson here. Shop where there is more competition. Avoid Jenkins if at all possible. or maybe shop outside of the Leesburg/Ocala corridor entirely. There simply is not as much competition as is needed to keep dealers honest. Tampa has serious competition (major dealership corridors along Dale Mabry in Tampa, along US19 in Clearwater/Palm Harbor, as well as near St. Pete, a major corridor in Brandon, another in Sarasota, etc). Plenty of dealerships in the Orlando area as well.

Price-gauging in TV seems to be a hobby by businesses? They see as a bunch of rich, dumb, old people I guess? Is Jenkins affiliated with the coffee guy who is hawking his over-priced java here ?

[LateBoomer]

The next 'Rip" begins the first time you need service and talk to the so called 'Service Rep" Not a mechanic, his/her job is to up sell stuff you clearly don't need. ie: cabin and engine filters. Most likely his/her compensation is based on some sort of sales compensation.

well that WILL be the next question for me. Where to go to get reputable service . I can't see going to Jenkins.

I will ultimately be looking for recommendations on shops around here for the basic stuff (oil, tires) and potentially whatever else may be needed (body work, add-ons, etc)

I instantly became turned off by Jenkins. Even the Sales Manager was rather arrogant about the whole thing.

[Luggage]

Jenkins seems to known as the 1950's dealer. That said I never buy new. I buy Buicks which are typically bought by many Senior s and thus low on mileage. I save 30 or 40% on depreciation and there are a lot of them to choose from. My last three cars are from carvana. I did not have to deal with the finance manager and I got the highest trade in anywhere. They always have as they sell 50,000+ cars a year. I have not stepped into a dealership for years except for the repair and service department and everything is still under warranty.

[LateBoomer]

Jenkins seems to known as the 1950's dealer. That said I never buy new. I buy Buicks which are typically bought by many Senior s and thus low on mileage. I save 30 or 40% on depreciation and there are a lot of them to choose from. My last three cars are from carvana. I did not have to deal with the finance manager and I got the highest trade in anywhere. They always have as they sell 50,000+ cars a year. I have not stepped into a dealership for years except for the repair and service department and everything is still under warranty.

I may reach that point the next go around. But this time, I wanted what I wanted (or at least the wife was even more enamored with this model/make), and I didn't see any used models of this one around. but yes, going forward, probably going to go another direction

[bruce213]

Wait a year if you can, if your set on a new car get away from TV.

[larrycrilley@gmail.com]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

This woman is a former car sales person and now is a car buying consultant. You can watch your videos for advice and you can even hire her to coach you or to represent you in purchasing a vehicle. The videos are worth a look.
C.J. (@smell.like.bad.decisions) TikTok | Watch C.J.'''s Newest TikTok Videos (https://vm.tiktok.com/ZMRRaKEsQ/)

[B-flat]

True. I was ready to trade this past winter and got a firm offer from Carvana, drove to the dealer with my wife's car and said I just wanted a cash deal no trade. We agreed on a price and I told them Carvana was buying my car, they asked for their offer so I showed them the printed copy, they matched the offer and also saved me the sales tax on the trade amount which was about $2,000.00. I went home and got my car, they looked it over and had no issues with it, went home with the new one. Buying a car is as easy or as hard as you want it to be and it's so much easier to trade now with all of the on-line buyers giving firm prices. There is no way I would pay a dealers fee or prep fee or for items they chose to add to their cars in stock. They used to play those games back in the day with rust proofing already applied and paint sealant, etc., never paid for any of that foolishness either.


I had a similar experience except I went to Car Max in Gainesville at the time they made me an offer to buy my mini van at specified price. When I went to another dealer to make a purchase they offered me less for my trade than Car Max but when I showed them my written offer they matched the trade-in price from Car Max.

Check this web site out the man who runs it has some great advice and services at what I think is a bargain price.
Fighting Chance: Your Customized Solution to Getting the Best Car Deal (https://fightingchance.com)

[LateBoomer]

Wait a year if you can, if your set on a new car get away from TV.

yup. see my "Update" above. Buying the same car in Tampa tomorrow for $15K less

[jimkerr]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

Jenkins is a very unethical company. I’d never do business with any Jenkins dealership.

[Northerner52]

JENKINS IS HORRIBLE. Unfortunately some buyers don't know and they get em.

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

[MidWestIA]

If you don't NEED a car now wait until the covid short supply or excuse goes away

[R&CSmith]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

I'll never go back to Jenkins Hyundai. Went in with a car knowing what it's worth, sales manager offered $12,000 so I got up to leave he offers $22,000 so I laughed and got in my car. He then knocked on my car window and offered $31,000, that's when I decided I'll never do business with them ever! Went to Phillips GMC there first offer was $30,000 which I accepted and bought one of there cars.

[MrFlorida]

I hate car dealers, bunch of vultures and we're the prey.

[larbud]

If people want it badly enough and not willing to wait they will get it.

It made its first debut at the February 1989 Chicago Auto Show where it was an immediate success. It drew thousands of onlookers eager to pay the $13,800 sticker price. Powering the MX-5 Miata was a four-cylinder dual-overhead-cam engine offering 116 horsepower.

I was at a local bar in Orlando in 89 listening to a woman telling how Her new Miata would be in tomorrow for only 25 thousand buckeroos..
Worked in car business for a while for a guy that was buying new corvettes and reselling them for a couple of grand over sticker late 70’s early 80’s..

[Penglobal]

I won't beat around the bush and I hope that the moderators don't delete my post, but simply put; JENKINS IS THE WORST NEW CAR DEALERSHIP.

In MY opinion and in the opinion of many on this board, JENKINS specially targets the elderly as they see them as an easy target for big profits. Granted all businesses strive to make a profit, but this dealership has a long history, based upon hundreds of post by fellow Villagers on this site to target fellow Villagers with unprofessional underhand sales tactics in order to screw their customers out of their hard earned money.

As a fellow Villager, please do yourself a favor and shop OUTSIDE the bubble when purchasing a vehicle and you will quickly see that there are still many honest new car dealerships left. Additionally, THIS is not the time to purchase a new vehicle. Wait, fix your current vehicle, support a local mechanic and wait to purchase a new vehicle after everything clears-up.

[toeser]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!


Here's a thought, unless you drive 12 hours per day, those 2020 vehicles are probably in like-new condition. Keep them.

[Redbuddrr]

Jenkins Honda Leesburg
I decided I wanted to buy my leased 2018 Civic, which has a residual of $12,400 which is what was on my contract. Jenkins wanted $13,700. for me to buy it. That included sales tax, other taxes, and $999. handling fee, which was ridiculous. So I thought maybe I should trade for a new 2022. Sticker was $26K they added a $5000. market adjustment and another $5000 worth of accessories which took the sticker to about $37K, for a $26k window sticker Civic!!
I called Honda credit to buy out the lease, and they told me that the price I would pay them was $12,400., sales tax was already included in the number. I asked that's all? Yes that's what we need a check for.
Not only price gouging, but illegal to charge me for sales tax twice.

[Topspinmo]

The next 'Rip" begins the first time you need service and talk to the so called 'Service Rep" Not a mechanic, his/her job is to up sell stuff you clearly don't need. ie: cabin and engine filters. Most likely his/her compensation is based on some sort of sales compensation.

And then you have to follow up see if they actually done what they was supposed to. I find that 1/3 dealerships can’t even change the oil correctly. They overfill. How many actually pull dipstick and check after service? I bet less than 20%. So IMO 80% have no clue what to say no on or even know it they done what they was supposed to.

[Topspinmo]

Here's a thought, unless you drive 12 hours per day, those 2020 vehicles are probably in like-new condition. Keep them.

Some people trade before first oil change is due. :duck:

[Colleen Kelley-Rogers]

Have you checked the price on USED vehicles? I've been searching for month for a tow vehicle for a small camper. Looking as far back as 6 years old they are priced over $30,000 and have 150,000 to 200,000 miles. I've looked at everything from large SUVs to trucks to mid-size and even looked at smaller campers for the tow weight. The used card market is terrible right now. We've decided to wait another year before buying anything ~ new or used!

[spiritsky2]

Stay away from them. Had a similar situation.

[Proveone]

In 16 years of living in The Villages, I have never been able to deal with Jenkins. Try Bill Bryan dealerships. Production was down in 2020 because of the pandemic. The market will change. Be patient!

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

[Nucky]

One thing I never do is to go into the salesperson's little cubicle. That is one of the first things I tell them. I always stay the lounge area. They hate that.

How about a half hour limit to come to terms from the parking lot and the one hour to prepare the car then another half hour to complete the deal with the main criminal. The closer.

These Florida Dealerships are brutal. It’s a crime what’s going on now.The car I had my eye 👁 on is $210 more per month than a friend paid for the same car about 10 months ago. Their selection is a grand total of 5 new cars on the lot and gouging is supposed to be verboten but I dunno, I guess they know how to get away with it.

Anyway I always limit my time and know once you are in their office they think they’ve got you.

I need a new car like I need a hole in the head. I’m bored. I’m sticking with what I’m driving now. That was the game plan 3 years ago. The car has 18000 miles on it an that includes 4 trips to N.J. that accounts for hall of that mileage. I love a new fancy car every two years but have to remember that I’d rather have a newer Golf Cart instead.

Best of luck to the OP.

[aallbrand]

Dealers have been charging above MSRP for ever . All they need is a willing buyer. Find another dealer or wait until prices fall. My thoughts are ." If we have way more days behind us then in front of us and you can afford it pay the price and enjoy life while we can.

[retiredguy123]

Jenkins Honda Leesburg
I decided I wanted to buy my leased 2018 Civic, which has a residual of $12,400 which is what was on my contract. Jenkins wanted $13,700. for me to buy it. That included sales tax, other taxes, and $999. handling fee, which was ridiculous. So I thought maybe I should trade for a new 2022. Sticker was $26K they added a $5000. market adjustment and another $5000 worth of accessories which took the sticker to about $37K, for a $26k window sticker Civic!!
I called Honda credit to buy out the lease, and they told me that the price I would pay them was $12,400., sales tax was already included in the number. I asked that's all? Yes that's what we need a check for.
Not only price gouging, but illegal to charge me for sales tax twice.
I'm confused. Why would you pay Jenkins to buy out a lease, if their name is not on the lease contract? Also, if they charged you sales tax of 6 percent on $12,400, or $744, plus a $999 fee, it seems like the total would be $14,143, not $13,700. What am I missing?

[aallbrand]

Car dealers are a business not a charity . Supply and demand . All the dealers in the country are getting high prices and this dose not make them criminals . Houses , cars and food are at all time highs . If you don't like the price don't buy. No need for name calling

[LateBoomer]

it's not supply and demand. how is it on the phone I arranged for the SAME vehicle for $15K less with a dealer in Tampa? if it was supply and demand, i would have expected to have seen largely the same price at other dealers in Florida.

what this really is? , it's called "price-gouging". a regional lack of competition. Taking over-advantage of a situation.

Shady, under-handed practices when you post a price on the Internet, but present a new and much higher one when you actually get to the dealer. Posting how you are using Kelley and Edmunds trade-in values, but going way below that with the customer.

This is name-calling? sounds like facts to me. and people clearly are not happy with the "Jenkins Way". Greed at minimum. Arrogance, clearly. probably routinely taking advantage of TV residents because you have to go far to find other dealers? most likely.

anyway, so much for supply and demand. I drive to tampa tomorrow and saving $15K on literally the exact same vehicle....

[Nucky]

Yep, the real money is made once you sit down with the finance guy and they attempt to sell you everything from extended warranty packages to gap insurance to fabric sealant to paint sealant to pin striping to, well, you get the picture. I personally like to make counter offers on all those things; "My offer is this: nothing". It keeps the conversation moving along.

Michael Corleone?

[NewJerseyCop]

I HAVEN'T GONE TO A DEALERSHIP IN YEARS. I USE

TrueCar.com AND GET THE BEST DEAL. I SHOPPED FOR MY LAST 4 CARS ON THERE AND RECEIVED THE BEST DEAL.

IT SHOWS A LINE OF WHAT THE AVERAGE BUYER PAID. WHAT THE SMART BUYER PAID AND IT EVEN SHOWS YOU WHAT THE SUCKERS PAID FOR THEIR NEW CARS.

[barbief]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

We ran into a similar situation in June. We had a 2020 Jeep Cherokee up north that we wanted to sell. We were not looking to buy anything though. Dealerships were WAY underbidding. We contacted CarMax online, made an appointment, etc. We ended up getting more for it than we paid. You might want to try that with the two that you are wanting to trade in. Good luck!

[Sailohio]

I was a sales manager in the auto industry. Let me tell you how to buy a vehicle today. Google the dealerships within 100 miles or so of your home. Send them each an email telling them what it is you want, all about the vehicles you wish to trade and asking them to send you their best price. Send good photos of your trade-in vehicles. You will be astounded at what they will send back to you. Remember, you can take your new vehicle to any dealer for service. I just did this leasing a new Subaru Outback and my price was thousands of dollars less than the local dealer. I sent emails to eight dealers and I got my best price from Subaru of Gainesville. Give it a try.

[OhioBuckeye]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

Seriously, dealerships are selling a lot of new cars. Why are cars selling so high & can more than 50% of people be looking for new cars & can afford luxury car price even on the less expensive cars. Anyone have any idea why there selling so high. I’m retired from Ford after 38 yrs. & I know what the reason is but I don’t dare say why on TOTV! Rules are rules!

[toeser]

I grew up in the 50's, when "Honesty is the best policy", was practiced, most of the time. But we are now living in a different time. Too bad for us seniors, we have become "Soft targets".

I bought my first car in the 50's. I found an old service sticker on a part under the hood with the then current mileage documented. The dealer had rolled back the odometer at least 20,000 miles before selling the car. So much for the honesty of the 50's.

[msilagy]

I sold my 2012 Cad CTS online on Carvana and they paid me $2800 over Kelley blue book and $1800 over what the dealer would give me. I bought a new 2021 Lexus in Milwaukee for a good price early May. I know because I had been watching the prices for months and it was below MSRP. Corvettes are up 34% - MSRP on a new one $78K but dealers are asking $110-120. So waiting is the best option. And yes people are buying cars I guess because that's why they are doing what they are doing. Supply vs demand.
Used cars high too - Vroom online was willing to give me $2000 less than I paid for the Lexus. Crazy!

[toeser]

Dealers have been charging above MSRP for ever . All they need is a willing buyer. Find another dealer or wait until prices fall. My thoughts are ." If we have way more days behind us then in front of us and you can afford it pay the price and enjoy life while we can.

I have seen that only in Florida. I have never been to a northern dealership that did not discount the sticker price.

[chasandvalr]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

At first, I was totally against buying anything but new. Now, I am totally against purchasing new and have found that my last 7 or 8 car purchases from CarMax were the smartest thing I could have done. I know, you think I work there or have some connection. I don't. I'm just telling how well buying a car from them has worked for me. I just purchased a 2019 Rav4 two months ago and it will probably be our last car purchased in our lives. If you were to consider CarMax, remember that you can return any car - within a month of purchase - no questions asked. We did that, too. And it is exactly what I describe. They didn't blink when we said we wanted to return the Camry and look for another vehicle. Totally smooth transactions.

[Cindy619]

Another Jenkins story? I'll never go there again.

[Spalumbos62]

Here's a thought, unless you drive 12 hours per day, those 2020 vehicles are probably in like-new condition. Keep them.


I know right....I'd love a 2020.

[noslices1]

Got a new C-HR from DeLuca Toyota in 2018 for $24K. Saw an ad for Carmax on Facebook to get trade in value in June of this year. They quoted me $22.6K that they would pay me for it. Went online to DeLuca to see what they would pay and it was slightly less. ($22.4K). Went the next morning to check out the new RAV4s they had in stock. The one I bought was a little over sticker as they had added $2K in accessories, pin striping, floor mats, cargo mat, mud flaps, etc. By trading instead of selling to CARMAX, I also saved $1540.00 in taxes I didn’t have to pay for the new one. They ended up giving me $22K for my trade, so I actually only paid $55.00 per month for the use of my C-HR for three years. Love DeLuca Toyota, sales AND Service.

[Nancy Reid]

Now I know the"market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!![/QUOTE]

[Dilligas]

i know there is gamesmenship in new cars. Played it many times. but this??? "Oh you didn't read the fine print near the asterisk on the website" (which means that the listed price does not reflect the actual price, even before taxes and fees...got it)

I expect games. I don't expect to be hit with a $12,000 "Market Adjustment" that's not reflected in the price until they've had you in the chair for an hour....

that's beyond the pale
Simple....don't buy from them. Your choices today are many from other dealers within 50 miles to internet (which they deliver to your door). You also can sell over the internet.
You need to decide what that vehicle is worth to you and what your want for your vehicles, then do your shopping via internet, phone, or in person.

[EBZ06]

In 2018, knowing the "for sale by owner" market was limited for a 2016 Chevy Camaro SS, I contacted both Carvana and Vroom to sell my car. Carvana offered me more than I was looking for. Vroom met the offer. HOWEVER, Vroom gives you about a week to make up your mind. I waited 5 days. By that time, with no prodding by me, they had increased their offer by $1K. The process was absolutely painless. They came promptly; picked up the car; two days later I had the check.

[PJackpot]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

Interesting. Had no idea this was going on. I bought my last vehicle in 2018. Always go the last day of the month when the dealership is looking to buck up end of month sales numbers. Played two Toyota dealerships against each other, and made out well. Sounds like things have changed.

[Larry P.]

I'm in the Automotive Industry in Detroit and the biggest reason for the extremely high new and used car prices are due to the global semiconductor shortage. New vehicles use over 200 semiconductors per vehicle and there are assembly plants closed all over the country until this shortage can be alleviated. We're looking at mid-2022 before things are back to normal and dealers can get back to normal inventory levels. Unless you absolutely need to buy a vehicle it would be much better to wait until next year when prices will (or should) return to normal levels; it's all about supply and demand right now.

[tvbound]

One thing I never do is to go into the salesperson's little cubicle. That is one of the first things I tell them. I always stay the lounge area. They hate that.

Their #1 priority is to keep you in the dealership and getting you into a cubicle, makes it easier for them to do that. Their #2 priority, is to talk you out of your keys for your current vehicle to 'supposedly' perform a test ride so as to determine trade-in value. Since they like to play 'keep-away' with your own keys, NEVER give them your keys, but offer to ride along if you are in fact thinking of trading in (which you shouldn't admit to up front anyway). As to inflated MSRP's, it's always been 'whatever the market will bear' and these days - that's pretty high.

[4JRKR]

What can I say. Sometimes capitalism seems unfair. As you keep saying, because of low supply and high demand most desirable (new and used) cars are extremely high right now. By the way, so are homes/condos/golf carts, but that’s not too much of a concern if you are not a buyer in this market.

Regardless, it might be a good time to sell one of your late model low milage use cars, and live with one vehicle until the market changes. That is - become a seller in this seller’s market.

To do this most effectively look at other places to sell your used vehicles. Online try Carvana, drive your trade to a close CarMax, and then take your trade to the dealership (the manufacture of the trade). See who will give u the highest price.

It may also be a good time to order a new EV. Delivery will be several months out, but the cost will be fixed when you order it.

[HORNET]

This is the world we now live

[Geodyssey]

i know there is gamesmenship in new cars. Played it many times. but this??? "Oh you didn't read the fine print near the asterisk on the website" (which means that the listed price does not reflect the actual price, even before taxes and fees...got it)

I expect games. I don't expect to be hit with a $12,000 "Market Adjustment" that's not reflected in the price until they've had you in the chair for an hour....

that's beyond the pale


"beyond the pale", indeed. (look it up)

[Geodyssey]

Its not "SHADY" at all, its called capitalism and everyone is happy with it until they aren't.


To paraphrase neoconservative Ben Shapiro "If you don't like it, start your own d@%$ car dealership!"

It's the American Way.

[Beyond The Wall]

Jenkins Hyundai in Leesburg has been taking advantage of villagers and elderly For years. Can’t speak of other Jenkins dealerships.

[Prism]

True. I was ready to trade this past winter and got a firm offer from Carvana, drove to the dealer with my wife's car and said I just wanted a cash deal no trade. We agreed on a price and I told them Carvana was buying my car, they asked for their offer so I showed them the printed copy, they matched the offer and also saved me the sales tax on the trade amount which was about $2,000.00. I went home and got my car, they looked it over and had no issues with it, went home with the new one. Buying a car is as easy or as hard as you want it to be and it's so much easier to trade now with all of the on-line buyers giving firm prices. There is no way I would pay a dealers fee or prep fee or for items they chose to add to their cars in stock. They used to play those games back in the day with rust proofing already applied and paint sealant, etc., never paid for any of that foolishness either.

Good info - never go into a cubicle! Also be ready to walk out and DO walk out, don't be in a hurry. They'll call you every few days for a couple weeks, then give them another chance. Or not.

[BlackhawksFan]

I used to work at Bill Bryan CDJ many of the vehicles especially the Chargers, Challengers and Jeeps have add on done by the dealer. Maybe wheels, different tires, off road packages etc. We had a Jeep Gladiator that had $24,000 in dealer add on extras.

Make sure you read the list and you're getting everything listed on it, like pinstriping.

Also you can negotiate if you buy sticker you're foolish.

[Villagesgal]

Never buy new or used from. JENKINS, check dealers in Ocala, Inverness, Crystal River and Orlando, no Villagers Markup and you can have it serviced at any local dealership. Saved thousands by going to Crystal River.

[tvbound]

Jenkins Honda Leesburg
I decided I wanted to buy my leased 2018 Civic, which has a residual of $12,400 which is what was on my contract. Jenkins wanted $13,700. for me to buy it. That included sales tax, other taxes, and $999. handling fee, which was ridiculous. So I thought maybe I should trade for a new 2022. Sticker was $26K they added a $5000. market adjustment and another $5000 worth of accessories which took the sticker to about $37K, for a $26k window sticker Civic!!
I called Honda credit to buy out the lease, and they told me that the price I would pay them was $12,400., sales tax was already included in the number. I asked that's all? Yes that's what we need a check for.
Not only price gouging, but illegal to charge me for sales tax twice.

Consumer Reports is advising those whose lease is up, to seriously think about going ahead and paying the residual and purchasing it. In normal times, this was usually the more expensive route, but with the craziness that is going on now, it makes a lot of sense. Particularly since if you're buying out the lease of a vehicle you personally leased from new, there isn't the age old concern of used vehicles - which is how the previous owner had treated it before you.

[Challenger]

well that WILL be the next question for me. Where to go to get reputable service . I can't see going to Jenkins.

I will ultimately be looking for recommendations on shops around here for the basic stuff (oil, tires) and potentially whatever else may be needed (body work, add-ons, etc)

I instantly became turned off by Jenkins. Even the Sales Manager was rather arrogant about the whole thing.

Sumter Tire on 301 in Wildwood has a great rep for tires, and service. Wildwood Tire ditto. Both family run and here for decades.

[retiredguy123]

I used to work at Bill Bryan CDJ many of the vehicles especially the Chargers, Challengers and Jeeps have add on done by the dealer. Maybe wheels, different tires, off road packages etc. We had a Jeep Gladiator that had $24,000 in dealer add on extras.

Make sure you read the list and you're getting everything listed on it, like pinstriping.

Also you can negotiate if you buy sticker you're foolish.
I would never pay for any dealer add-ons. You can get a guy to come to your house and install pinstriping in about 5 minutes for less than 30 percent of what the dealer charges. And, I can't verify that it happens often, but I understand that some dealers will substitute unused, but older and lower quality tires on new cars, because the tires are not part of the car manufacturer's warranty.

[nick demis]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

Car dealers screwing someone. What a novel idea.

[LateBoomer]

"beyond the pale", indeed. (look it up)

yes, I know what it means. "outside of the bounds of acceptable behavior. Inappropriate."

yes, I thought the dealer's tactics in this case - posting a price on their page, then glibly adding $13K to the price, before taxes, tags, and yeah another $999 to the dealer, was ridiculous and to me unacceptable. and yes, beyond the pale, therefore.

your point is what?

[Dana1963]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!
We all know it's going to happen but when someone will purchase a vehicle there with the overcharge and swear they received a great deal.

[golfing eagles]

yes, I know what it means. "outside of the bounds of acceptable behavior. Inappropriate."

yes, I thought the dealer's tactics in this case - posting a price on their page, then glibly adding $13K to the price, before taxes, tags, and yeah another $999 to the dealer, was ridiculous and to me unacceptable. and yes, beyond the pale, therefore.

your point is what?

Which brings up a question I was wondering about-----Has anyone born after the War of 1812 ever used the term "gobsmacked"????:1rotfl::1rotfl::1rotfl: Or is it some Midwest farm thing?????

[olgeezer]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!


The worse place to get ripped off on a car deal is the Honda dealership in Leesburg . Unless you hate money go to any other dealer. These guys are real rip off artists. They should all be arrested for taking advantage of the old people. Some horror stories come out of that dealership with the shady deals that they perform.

[Penglobal]

The worse place to get ripped off on a car deal is the Honda dealership in Leesburg . Unless you hate money go to any other dealer. These guys are real rip off artists. They should all be arrested for taking advantage of the old people. Some horror stories come out of that dealership with the shady deals that they perform.


Agree 100%. Out of all the Jenkin new car dealerships, I personally believe that the JENKINS HONDA dealership in Leesburg is the most corrupt and dishonest new car dealership in the area.

To prove my point, I can assure you with 100% certainty that no one from the Jenkins dealership will respond on this board and dispute the fact that they don't target the elderly, primarily from The Villages.

[Stu from NYC]

Agree 100%. Out of all the Jenkin new car dealerships, I personally believe that the JENKINS HONDA dealership in Leesburg is the most corrupt and dishonest new car dealership in the area.

To prove my point, I can assure you with 100% certainty that no one from the Jenkins dealership will respond on this board and dispute the fact that they don't target the elderly, primarily from The Villages.

Most likely nobody from the dealership will ever see this

[Stu from NYC]

Which brings up a question I was wondering about-----Has anyone born after the War of 1812 ever used the term "gobsmacked"????:1rotfl::1rotfl::1rotfl: Or is it some Midwest farm thing?????

Irregardless of that where do we get a good deal these days?

[LateBoomer]

not in the Leesburg/Ocala corridor.

I got the same car for $15K less BY PHONE yesterday in Tampa.


and then I got a thank you note today from the Jenkins sales rep. It was all I could do to not blast him for being part of a shyster company!!

I simply deleted the email

[worcester]

This may be a first for TOTV, Unanamous dislike for Jenkins Dealerships

[golfing eagles]

Irregardless of that where do we get a good deal these days?

Much better question than mine!:1rotfl::1rotfl::1rotfl:

[Gpsma]

Irregardless of that where do we get a good deal these days?

We only get good deals if we use “regardless” and not “irregardless”.

[gdennis317]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

Most of the issue with Automotive prices, especially SUVs and Pick-ups has been the Computer Chip shortage. Here is info from an article I searched for and was published about two weeks ago.

"Taiwanese semiconductor companies are tailoring making chips for autos, so the chip shortage should be solved for autos in a few weeks, but other electronics' chip shortage problem persists," Pang said, adding that could delay shipments of some new model smartphones.

Hope they are correct as my Lease runs out in January. :-)

[HotRodBoy]

OMG! I hate hearing these stories! I worked for one of the "big 3" in Michigan prior to retirement earlier this year. I bought my retirement gift 2021 Corvette here in Michigan for MSRP (no employee discount) and have heard horror stories of dealers asking 25-30K over sticker for the same car around the country! Totally unacceptable but understandable!

We are moving down there this November and I researched prices for a slightly used 2019-2020 Buick Enclave and the prices down there are out of hand compared to Michigan. So, we will be buying here and either drive it or ship it down to out new pad down there. (It's rather inexpensive to truck a vehicle down there)

So the moral of the story is,..... do your research and price vehicles around the country as you might find a wide range of prices depending on regions. It's simple to have it shipped to your driveway. :icon_wink:

[vettman01]

[QUOTE=LateBoomer;1989490]so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your

If you want to pay too much buy from Jenkins. They have more ways to add fees than anyone else. Best way to deal with them is know what you want for your car & what you should pay for a new car. Then add in sales tax and give them an out the door price. If they say no get up walk out. they will probably take the deal at your price or give you a good counter offer.

[DAVES]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

Buying a car is a negotiation. Not everyone pays the same For the buyer it is like you stepping into a boxing ring with a prof boxer.

On a trade in new car deal the trade in value directly is applied to the price of the new car. That credit is not subject to sales tax. So a higher offer, price on the trade in may not actually be more in your pocket.

Ads, another typical gocha. Oh yes you said you were coming right over, we didn't see the paperwork that it has been sold. Sorry about that but we have and it is just a little bit more.

I've never done it but I've heard you can buy a car though some of the shopping clubs

[DAVES]

Most of the issue with Automotive prices, especially SUVs and Pick-ups has been the Computer Chip shortage. Here is info from an article I searched for and was published about two weeks ago.

"Taiwanese semiconductor companies are tailoring making chips for autos, so the chip shortage should be solved for autos in a few weeks, but other electronics' chip shortage problem persists," Pang said, adding that could delay shipments of some new model smartphones.

Hope they are correct as my Lease runs out in January. :-)

I am far from a techno nerd. As far as companies making chips for cars, as I understand it the chips are custom proprietary. Due to electronic complexity and pollution standards the auto manufacturers cannot substitute some other chip that is not specified.

Modern production of most anything is just in time. It is expensive to hold parts to be assembled later. We suffer with this many times. Anyone but me remember when you needed a headlight, you went to Korvetts and you bought either the square one or the round one for like $1.99. Today, you need to buy the, whatever brand car you drive, you can only buy it from the dealer. It will cost you like $600 and you will only need to wait two months for it to come in from who knows where.

[DAVES]

What can I say. Sometimes capitalism seems unfair. As you keep saying, because of low supply and high demand most desirable (new and used) cars are extremely high right now. By the way, so are homes/condos/golf carts, but that’s not too much of a concern if you are not a buyer in this market.

Regardless, it might be a good time to sell one of your late model low milage use cars, and live with one vehicle until the market changes. That is - become a seller in this seller’s market.

To do this most effectively look at other places to sell your used vehicles. Online try Carvana, drive your trade to a close CarMax, and then take your trade to the dealership (the manufacture of the trade). See who will give u the highest price.

It may also be a good time to order a new EV. Delivery will be several months out, but the cost will be fixed when you order it.

Nothing is new. Remember fixed prices? Everyone pays list? You would go into a dealer to buy an expensive stereo and they would give you a hundred dollar credit for an $8.00 radio toward the purchase.

[CoachKandSportsguy]

man, this is one interesting post/thread. I buy a car about every 8 years, and they trade in is maybe worth $3K. . . but I don't buy luxury, from a finance point of view, buying a depreciation asset is buying future junk, so I don't waste money . . . .

finance guy

[Penglobal]

Most likely nobody from the dealership will ever see this

Hello and I disagree. If we all stick together and refuse to do business that targets seniors, then trust me, they will see this post.

[Mendy]

This additional "markup" over MSRP is happening all over the country. I would recommend checking out the Costco Auto Program. Tell them exactly what you are looking for, they connect you to a local dealership and they will quote the price over the phone. No haggling......and they often give a Costco gift card or other value added option as well. I've purchased 3 of last 4 cars through Costco and saved Between $1000-$3200 over best negotiated price from dealer. It's worth a shot.

[spd2918]

I have brokered car deals for friends who hate the dealership experience. We test drive potential models together to narrow the field. Then I cold call several dealerships to weed out the high ones. We go to the lowest priced dealer, the buyer goes to have coffee, and I negotiate the price. It is easy for me since I am not emotionally invested in the purchase.

I wonder if people would want such a broker service here? I'd certainly save them far more than they'd pay me.

[Pinball wizard]

The following happened yesterday at Jenkins Hyundai Ocala.

I made an appointment to 'work the numbers' and purchase a car. It appears that the salespeople have no involvement in pricing as she immediately called over 'the manager'. I had a good idea (from doing research) what the car should cost as well as my trade-in. The manager came over, handed me the price breakdown and it was way out of line: by over $7,000. The first thing I noticed was the value they gave my trade-in: $4000. Carvana and others offered me $10,500 so his offer was way out of line. As soon as I said something he doubled it to $8000 but would not go any higher. He said he really didn't need my trade-in. At that moment, after trying to give me an extremely low ball offer on the trade-in, I said thanks for your time and left.

Some interesting items to note:
1. The manager sat down at the desk and never introduced himself to us.
2. He was short and abrupt with us.

On the other hand, our 'salesperson' we very nice and apologized for his actions.

The search goes on...

[LateBoomer]

your experience is in line with mine there last weekend. And the disparities on mine were even worse.

going to Tampa today to take possession of the same car - for $15,000 net less.

I had no idea until I started this thread how much people around here think so poorly of Jenkins and their tactics

[geofitz13]

They see the opportunity to charge what they can get and will do so until supply catches up with demand.[/QUOTE]

Absolutely. And once supply catches up with demand, the consumer will then offer far less than the car is worth. It is human nature. I hear no one ever complain about 10-12,000 dollars in rebates. And of course, do not let the evil dealer fix anything that is out of warranty, in the name of customer service. I learned one thing in 33 years of autombile business. Everyone is looking for an advantage, and most have no problem lying about it in order to get it.

[Penglobal]

your experience is in line with mine there last weekend. And the disparities on mine were even worse.

going to Tampa today to take possession of the same car - for $15,000 net less.

I had no idea until I started this thread how much people around here think so poorly of Jenkins and their tactics

Great point and if we have learned anything from this thread, I hope that anyone thinking about the purchase of a new vehicle or any large item ticket will think outside the bubble and AVOID JENKINS !

There is no one living within The Villages who's time is so valuable that they can't spend a few extra driving hours in order to save thousands on the purchase of a new vehicle.

[VApeople]

I am 76 years old and have bought quite a few cars. In 1995, I finally figured out how to buy a car. I had a lot of practice, because we bought five new cars in that decade.

In short, we decide what car we want and how much we choose to pay. If the sales person does not say "YES", we leave.

After going to a few dealers, we eventually hear a "YES". We give them our money and drive home.

[Retiring]

///

[Retiring]

If you want to buy a vehicle from a dealer who doesn't lie, you will never buy a car. They all lie. The first lie they all tell you is to show you the "invoice", which is lie in itself because it is not what they paid for the vehicle.

Amen.

[Road-Runner]

Back in the 90's I called a Harley dealership for a price on a bike after reading up on their models and list prices. When I got a much higher price over the phone I asked him if he ever sold bikes for list price, the jerk started laughing and said, "yeah, Harley Davidson price". I hung up. A couple of years later when things were different and HD dealers were happy to have someone buy their bikes at retail (or below) I bought one at another dealership. I wouldn't even go to the dealer who laughed at me when they had the best sale on tires, didn't matter I'd never do business with them, period.

Twice went to Landmark Dodge in the Atlanta area looking at vehicles and both times they tried to rip me off. The worst was when I was looking at buying a RAM pickup but the payment numbers weren't jiving with what I thought I'd be borrowing. After going back and forth with the salesman swearing everything was right I noticed the price for the truck was higher than the sticker, his reply "oh yeah, we can go up to 110% of retail on our vehicle to make a trade-in deal work". Uh no, never bought a thing from them either.

[Viperguy]

OH NO! Time for a little government intervention.

[Gpsma]

OH NO! Time for a little government intervention.

I realize u are being sarcastic. BUT...yes its time for either the auto industry or government to stop this last vestige of a major industry selling a product by questionable bargaining.

Guess that started when horse traders began selling cars. But is has to stop.
Two people can buy the same car for different prices. Do we go to Publix and negotiate?

[John41]

Which brings up a question I was wondering about-----Has anyone born after the War of 1812 ever used the term "gobsmacked"????:1rotfl::1rotfl::1rotfl: Or is it some Midwest farm thing?????

Not common usage in the East but a descriptive word that sounds like it’s meaning. It’s called onomatopoeia.

[LateBoomer]

well of course we could've stayed with our two 2020 cars. both good cars. but after moving up to TV, we decided that we don't need to insure 2 cars - one car and one golf cart is enough for us (and 2 bikes). So if we were going to go down to one vehicle, why not getting something we really wanted ? something a bit more luxurious! perhaps we will get past this need in 5 years, but for now, it was a a little present to ourselves in celebration of our retirement. And the two cars we traded in had high value - so we didn't have to pay that much more to get a luxury SUV instead. to us, it was worth it. Financially of course new cars are depreciating assets. We get that. But life is short and we wanted to drive in something we really loved

BOTTOM LINE YESTERDAY.

Went to Tampa, got the SAME car for a net of $17k less than Jenkins was offering. I'm still gobsmacked. They are a shady outfit or the lack of competition, combined with too many suckers around here, is making it easy for them to simply mark up their profit right up front. Glad we looked around. It was worth the 4 hours round trip yesterday to save $17K.

anyway, I got the car I wanted at a fair price especially considering the market and I'm pretty much done with Jenkins forever, unless it's a free warranty or recall item that needs to be addressed by the car company

[Babubhat]

The following happened yesterday at Jenkins Hyundai Ocala.

I made an appointment to 'work the numbers' and purchase a car. It appears that the salespeople have no involvement in pricing as she immediately called over 'the manager'. I had a good idea (from doing research) what the car should cost as well as my trade-in. The manager came over, handed me the price breakdown and it was way out of line: by over $7,000. The first thing I noticed was the value they gave my trade-in: $4000. Carvana and others offered me $10,500 so his offer was way out of line. As soon as I said something he doubled it to $8000 but would not go any higher. He said he really didn't need my trade-in. At that moment, after trying to give me an extremely low ball offer on the trade-in, I said thanks for your time and left.

Some interesting items to note:
1. The manager sat down at the desk and never introduced himself to us.
2. He was short and abrupt with us.

On the other hand, our 'salesperson' we very nice and apologized for his actions.

The search goes on...

The worst dealer experience I have ever had by far and that was years ago. Felt like being in a Crazy Eddie store where they would not let you leave without purchasing something

[Challenger]

I realize u are being sarcastic. BUT...yes its time for either the auto industry or government to stop this last vestige of a major industry selling a product by questionable bargaining.

Guess that started when horse traders began selling cars. But is has to stop.
Two people can buy the same car for different prices. Do we go to Publix and negotiate?

So you support government price controls??? Yes , in fact, you can negotiate with Publix. Refuse to buy at their price and go to another store.

[LateBoomer]

Jenkins tried to call me yesterday - while i was driving back to TV in my new car I didn't buy from them. I simply hung up

[TNLAKEPANDA]

Jenkins dealerships are the worst in the area. We had a horrible experience at their Honda dealership. If you are buying a Hyundai got to Clearmont Hyundai or even to Orlando or Tampa. Total BS at Jenkings!

[Dr Winston O Boogie jr]

Why would you buy a new car at this time? It doesn’t sound like something that can’t wait. Prices will eventually normalize.

[Penglobal]

Jenkins tried to call me yesterday - while i was driving back to TV in my new car I didn't buy from them. I simply hung up


*****JUST ANOTHER REASON TO AVOID THE JENKINS DEALERSHIP ! *****


Congrats on the purchase and good for you for thinking outside the bubble for your new car purchase.

If I may suggest, the next time Jenkins calls you again, and I'm sure they will, once again offer them $17,000 less or the same exact price you got from the Tampa dealership. When they say it can't be done, then email them a copy of your invoice with a big smiley face. That will really ****off the salesman from JENKINS !


*****JUST ANOTHER REASON TO AVOID THE JENKINS DEALERSHIP ! *****

[Stu from NYC]

Why would you buy a new car at this time? It doesn’t sound like something that can’t wait. Prices will eventually normalize.

A few months ago the world reopened and we needed a second car.

[geofitz13]

I grew up in the 50's, when "Honesty is the best policy", was practiced, most of the time. But we are now living in a different time. Too bad for us seniors, we have become "Soft targets".

Yup, the good old days in the 50's when odometer fraud was a constant. You had no idea of the value of the car, cause you didn't know the real mileage. Didn't really stop till the late 70s

[geofitz13]

I am far from a techno nerd. As far as companies making chips for cars, as I understand it the chips are custom proprietary. Due to electronic complexity and pollution standards the auto manufacturers cannot substitute some other chip that is not specified.

Modern production of most anything is just in time. It is expensive to hold parts to be assembled later. We suffer with this many times. Anyone but me remember when you needed a headlight, you went to Korvetts and you bought either the square one or the round one for like $1.99. Today, you need to buy the, whatever brand car you drive, you can only buy it from the dealer. It will cost you like $600 and you will only need to wait two months for it to come in from who knows where.



Wow, what misinformation and lack of understanding. I can go to almost any auto parts store to buy headlights. Some times, when dealing with a brand new model, you are forced to the dealership because spares are not readily available.
The chips are generic, made by only two or three companies in the world. What makes them different is the programming, which is unique to each model.
Oh yeah, what is Korvetts?? Really, I do know. But they went the way you want car dealerships to go.
So when you need service, you are going to be on your own.
I cannot even guess how many times in 35 years I saw dealerships do repairs on cars out of courtesy, when the warranty was over.
Don't even start on the amount of money most dealership give to charity.
There are some bad dealers. Most are very good. The fact that you don't want them to make any kind of profit does not validate your feelings.
Like the man said, try buying your own dealership if you think they make so much.

[Stu from NYC]

Wow, what misinformation and lack of understanding. I can go to almost any auto parts store to buy headlights. Some times, when dealing with a brand new model, you are forced to the dealership because spares are not readily available.
The chips are generic, made by only two or three companies in the world. What makes them different is the programming, which is unique to each model.
Oh yeah, what is Korvetts?? Really, I do know. But they went the way you want car dealerships to go.
So when you need service, you are going to be on your own.
I cannot even guess how many times in 35 years I saw dealerships do repairs on cars out of courtesy, when the warranty was over.
Don't even start on the amount of money most dealership give to charity.
There are some bad dealers. Most are very good. The fact that you don't want them to make any kind of profit does not validate your feelings.
Like the man said, try buying your own dealership if you think they make so much.

Dealerships or any business will either make money or go away.

It is how they make their money that makes most of us not trust them as far as one can throw them.

[LateBoomer]

Never said a dealership shouldn't make a profit. I'm sure the dealer in Tampa that I bought from made a profit.

however, a $17K markup at Jenkins on a car that the parent company says should have cost $64,500? Seems a bit excessive. Insulting. price-gouging.

I think that was my point. Nobody forces anyone to buy, but beware the business practices at Jenkins.

[Babubhat]

All you need to know is on YouTube

Kevin Hunter The Homework Guy - YouTube (https://www.youtube.com/user/kevinhunter7)

The Homework Guy Team with the Amazing Elizabeth and Kevin Hunter present these Chapters for Free Car Buying Advice:
0:00 - The Homework Guy Team Introduces "Car Prices way over MSRP"
0:35 - We polled Car Buyers to ask: Are new car prices dropping right now?
1:11 - 40% of Car Buyers willing to pay $5,000 over MSRP for a New Car
1:56 - 12% of Car Buyers paid between $1,500 - $3,900 over MSRP for a New Car
2:07 - 17% of Car Buyers paid between $4,000 - $6,900 over MSRP for a New Car
2:18 - 9% of Car Buyers paid between $7,000 - $9,900 over MSRP for a New Car
2:43 - 20% of Car Buyers paid more than $10,000 over MSRP for their New Car
3:45 - THG Recommends adding 30-40% more money to your monthly payments if you bought a car this year and financed it.
4:12 - If you wanted a new car, please wait. Why are new cars so expensive right now?

[LateBoomer]

ok. I paid MSRP. THIS WEEK.

just by not going to Jenkins, I saved a $17K markup.

any questions?

[OrangeBlossomBaby]

ok. I paid MSRP. THIS WEEK.

just by not going to Jenkins, I saved a $17K markup.

any questions?

You also waited a week. Prices have already come down.

[LateBoomer]

You also waited a week. Prices have already come down.

Nope. These two prices quoted to me the same day. I simply did not complete the transaction and take possession of the car until 48 hours later

[Penglobal]

Never said a dealership shouldn't make a profit. I'm sure the dealer in Tampa that I bought from made a profit.

however, a $17K markup at Jenkins on a car that the parent company says should have cost $64,500? Seems a bit excessive. Insulting. price-gouging.

I think that was my point. Nobody forces anyone to buy, but beware the business practices at Jenkins.

Just another reason not to buy @ JENKINS !

[Gigi3000]

One thing I never do is to go into the salesperson's little cubicle. That is one of the first things I tell them. I always stay the lounge area. They hate that.

Does that disorient them?

[Gigi3000]

Jenkins tried to call me yesterday - while i was driving back to TV in my new car I didn't buy from them. I simply hung up

You should have told them about your deal. No, better yet, drive to Jenkins, go in and In a loud voice tell them about your deal.....

[Gigi3000]

Amen.

Everyone lies anymore. I feel sorry for these young people trying to make their way in this world and being made to do underhanded things.

[AJ32162]

You also waited a week. Prices have already come down.

If the price went down $17K in a week, I'll just wait a few more weeks and they''ll be giving them away, LOL.

[Bay Kid]

I would REALLY need a new car bad to pay over sticker price. Unless it is something very, very special.

[B-flat]

I would REALLY need a new car bad to pay over sticker price. Unless it is something very, very special.

Same here! This past January I was in the market for a Chrysler Pacifica my budget was $25k which meant I was really looking for a used low mileage Pacifica. I found a few but decided one day to head to a dealer in Inverness. Just so happened the dealer had a brand new left over 2019 Pacifica Touring Plus. Sticker was $39k but since it was a left over they discounted it by $9k and the trade in of my 2013 Town and Country and I drove away in a brand new Pacifica for $24k. At first they didn't want to give me what I wanted for my Town and Country trade in but I had done my homework and the day before went to Car Max and got the price they would pay for my Town and Country. So armed with the estimate they matched the Car Max's offer for my trade. Ya gotta shop for the best deals, sure I was in the right place at the right time and I probably wouldn't find another deal like that one in my lifetime.

[Govenor]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

I deal with Central Florida Hyundai/Genesis in Clermont, No Dealer fees, no market price adjustment, no mandatory dealer options, the usually have great discounts. buy currently, it's MSRP + Tax and Title.

[tvbound]

I deal with Central Florida Hyundai/Genesis in Clermont, No Dealer fees, no market price adjustment, no mandatory dealer options, the usually have great discounts. buy currently, it's MSRP + Tax and Title.

Just like a lot of things, it's currently a seller's market. The pendulum, as it always does - will eventually swing.

[DAVES]

I get it. supply and demand. but be HONEST then when you're posting prices on the internet. instead of so wildly dishonest. if they posted the actual price, I guess people wouldn't show up?? but how dishonest is it to not post the actual price?? something new...

i was offended. PO'ed. even when they immediately came down off their 'market adjustment', i doubt I would buy from this dealership. ever.

again, targeted because I'm a Villager? I have no idea.

but i've never been as annoyed at a dealership in the 35 years since i bought my first new car as I was today.

I even said that? your poster on the wall? about your prices? about trade-in values? it's a lie

It is not just auto sales, it is true of everything. When, demand rises and stock is limited the price goes up.

Customers, all of us, including me, you have a bad experience and we post it all over the place. A good experience? Frankly they are not only rare here but everywhere. Truth, when I read a positive post I tend to wonder if it is not his cousin, his brother-in-law, golf buddy.

I'm not trying to justify. Just pointing out reality. Fortunately, there are other dealers and their are other cars.

[retiredguy123]

Does that disorient them?
I don't know, but I think that is where they feel comfortable and the customer doesn't. That's their goal. Also, you don't know who might be listening.

[CoachKandSportsguy]

How did most of you ever make it to retirement without understanding that car sales, new and used, is a very competitive deal, you vs them? . . same with car service. . . I bet most of you now upset had local dealerships which you thought you were getting special customer deals, was really just a very, very good sales job, unlike the less skilled at Jenkins. Remember the rule of consumerizom: "Everyone should be treated equally, but I expect to be treated special!"

And why do you think it only applies to FL? my gawd. . . all these happened at different MA dealers of different mfg sales. . .

A local dealership, at which i look at cars, has had one of the owners criminally taken to court and found guilty by submitted fake rebates of sales to the mfg under a special rebate program.

Another dealership my wife took her car in before last years drive to FL and back, 60K+ miles with a list a mile long of what they did, they did nothing but let the car sit, and then collect the money . . was the fastest service time ever for the list of standard and extra items ever seen. Did they rotate tires, no, I checked as the front/back wear was grossly uneven, did they change the oil? nope, I know how long it takes to go through a qt of oil in mileage, the the oil mileage prior to the service, and the low oil light came on after we got home. . :mad:

Another sold me a used car with a non working satellite radio. I brought it back, and all of a sudden in 3 weeks, the car failed the sticker inspection they gave it. . . wanted a brake job and something else. . . I walked out and did it where i trust and know the mechanic. The guy called me 3 years later to inquire about a trade him, I told him i don't buy from dishonest and he asked me if I had asked him to negotiate 3 years ago? over a working satellite radio and a valid inspection sticker? F* you and click.

So I am 60 + and have bought like 8 cars over 40 years of employment. And I just consider my interactions as normal or average as I am not special nor feel like they owe me honesty . . . . the rest of you surprised about these lunatic behaviors? f* them

learn to use edmunds and the internet, forget kelly blue book, that is a dealership based publication, and learn to not get emotionally attached to a depreciating asset, but being human, that might not be very easy for some reading this. . and there are many, many other ways corporatism puts illusions right in front of you yet you don't seem to fuss or change your buying habits, and yes, I have worked supporting sales and marketing to help backstage perform some of the illusions

corp finance guy

[kkingston57]

This may be a first for TOTV, Unanamous dislike for Jenkins Dealerships

Agree that there is significant dislikes for Jenkins but did not see any about their Acura store, We bought Acura MDX from their Acura store in Ocala, one year ago. Had no problems and paid less than MSRP and was satisfied with the price. I wonder if times have changed this drastically.

[LateBoomer]

You should have told them about your deal. No, better yet, drive to Jenkins, go in and In a loud voice tell them about your deal.....

didn't have to. I emailed the sales rep a summary of the deal I got in Tampa that saved me $17K.

no response. of course. lol

[LateBoomer]

Just another reason not to buy @ JENKINS !

exactly.

[B-flat]

UPDATE:

Price-gauging in TV seems to be a hobby by businesses? They see as a bunch of rich, dumb, old people I guess? Is Jenkins affiliated with the coffee guy who is hawking his over-priced java here ?

Back in the 90s when my in-laws moved to Ocala and before the population grew to what it is today my late father in law bought a few cars from Jenkins Hyundai. He always walked out of the showroom without buying. Inevitably within a few days the Jenkins sales rep called him back meeting the price my father in law wanted to pay. Times have changed seems they think everyone of us have more money than we need.

[eingalls]

I have purchased from Car Max several times and have had the best experience with them of all the cars I have purchased in over 50 years, and I have owned well over 100 cars! When I want a car, i start there.

[jpvillager]

Agree on Car Max. Start there, they will give you a written trade in / buy your car price. Take it to the next dealer. When they low ball your trade in show it to them. It shows you are serious and they probably will meet it. We are a Florida residence but bought from a dealer outside of Rochester NY. Got a much better deal and they had a third party that for $100 took care of the Florida registration and sales tax.

[rmd2]

so I contact a local dealer (a Jenkins, but they are everywhere) about a particular luxury SUV on their site, that listed a price of about $66,500 (which is higher than the company says the MSRP should be but i get it - different times right now). They said sure come on by.

Now I know there has been some "market adjustments in prices" - but guess what this car LISTED on their site actually cost? $79,500!! and that was BEFORE another $1000 (dealer fee), and taxes, etc. What should have been a $73,000 car after taxes was actually an $85,000 car!

$12,000 markup due to supply and demand.

Of course it's worse. They have a big poster in the sales office - about how their Internet price is "guaranteed" and they pay the average of Kelley BB and Edmunds for trade-ins. We had two trade-ins. Kelley and Edmunds average for clean fairly new cars (both 2020 vehicles) said that we should have got between $54-$55K . they offered a whopping $49K!! so much for higher prices for used cars?

Honestly, I know that inflation was a bit out of control. And dealers could be shady...but glibly adding $12,000 to a new car's price, and under-valuing a used car by thousands?

very shady practices. We decided to sit tight with our existing cars until things are normal again.

are people really paying this much more over MSRP? Never seen it in my life...or is this just a Jenkins thing around here? very very sneaky to add this to the price actually on your website!!

Beware, people!!!

There has been another thread discussing problems like this with Jenkins in particular. I just bought a car yesterday (not from them) but 2 days ago I got a price on another car that way too high.

[Stu from NYC]

There has been another thread discussing problems like this with Jenkins in particular. I just bought a car yesterday (not from them) but 2 days ago I got a price on another car that way too high.

Car dealers seem to start on the assumption that the village idiot has just walked in their doors and is ripe for plucking.

[LateBoomer]

not all. I'm not even sure most. considering how large Jenkins is in the area, there must be a lot of idiots buying from them. Nobody wants to drive to save $17K ? I did :) I got a fair price, no-hassle, no BS from a Fitzgerald dealership in Tampa.