TV turns itself on and off

[2newyorkers]

We have a 2021 Samsung TV and our WIFI company is Infinity. Yesterday when we turned off the TV using the Samsung remote it would turn off then turn on with a polka dot screen. This repeats itself with a TX11S connect and disconnect constantly repeating itself. We have tried unplugging both the TV and cable box but that only works till we turn off the TV again. Anyone have any ideas on how to fix our possessed TV?
Thank you.

[retiredguy123]

Not sure I understand your explanation. But, typically, you would use the Xfinity on-screen menu to pair the Xfinity remote to your Samsung TV. That will allow you to turn the TV on and off and control the volume using only the Xfinity remote. You shouldn't need to use the Samsung remote at all for most normal operations. The cable box should be left "on" all the time.

[Stu from NYC]

Contact Seances are us.

[Pinball wizard]

It could just be a faulty remote. As suggested above, try using the xfinity remote and take the batteries out of the samsung remote. See if that fixes the issue.

[Babubhat]

Can also try xfinity app

[Mortal1]

Contact Seances are us.

someone trying to be funny when a serious response is needed. IMO it is not funny and no I don't take myself too seriously, but I don't think being the class clown all the time is appropriate.

Sometimes a smart arse response is just that.

[Kenswing]

You don't happen to have Alexa or any of those other home automation devices do you? Had a neighbor that just about anytime he said something his TV would go on or off.

[Papa_lecki]

Bet its the remote. Try looking at the settings or resetting the remote

Remove the batteries and then press Power for 8 seconds to reset the remote. Then reinsert the batteries and try to use the remote again. Check out the user manual if you need help accessing the battery compartment

[2newyorkers]

Thank you everyone for your suggestions. Our remote is solar so no batteries.

[dewilson58]

I have a 2021 as well.
Have you done software updates??
Have you let Samsung Support take control of your TV remotely to view it?

Jus a couple thoughts

[OrangeBlossomBaby]

Your solar remote absolutely has a battery. It has to be charged. You can charge it either by turning the remote upside down on a flat surface so the solar cell on the back can collect energy from room lights or sunlight, OR you can use the USB-C charging cable to connect with a USB charger.

How to pair and charge your new 2021 solar Smart remote | Samsung US - YouTube (https://www.youtube.com/watch?v=Puvpm0J2lPw)

[DAVES]

We have a 2021 Samsung TV and our WIFI company is Infinity. Yesterday when we turned off the TV using the Samsung remote it would turn off then turn on with a polka dot screen. This repeats itself with a TX11S connect and disconnect constantly repeating itself. We have tried unplugging both the TV and cable box but that only works till we turn off the TV again. Anyone have any ideas on how to fix our possessed TV?
Thank you.

We also have infinity. May not be your problem but we were using the TV remote and the infinity remote and having strange issues. We called infinity, they adjusted it for us remotely so it is all on the infinity remote and it solved the problems.

There is of course a possibility your TV has failed. Electronic wiz bangs can fail when new. If, you have another TV that you know is OK, you can switch them and see if it solves the problem.

[tophcfa]

Gremlins

[DAVES]

Thank you everyone for your suggestions. Our remote is solar so no batteries.

Solar remote? What will they come up with next? First of all we keep the remote in a draw. Also our bedrooms and living-room where the TVs are have blinds or shades. I doubt enough light would hit a remote to charge it. LED lights? Not all LED lights and solar cells are compatible.

[Number 10 GI]

A few nights ago at 3 AM, while I was asleep, our TV turned on. It startled me because my wife who sometimes gets up in the early AM hours and watches television wasn't at home, she had been in the hospital for 3 days already. The program that was on was the channel I was watching when I went to bed. In the morning when I got up and turned on the TV it was on a different channel. We have a Samsung TV and Xfinity. This happened once before in the middle of the day.
Freaked me out a bit to wake up to voices in the living room when there shouldn't be anyone. I did investigate with gun in hand, glad nothing serious was happening.

[biker1]

My Samsung TV will turn itself on occasionally. There are a number of possible reasons. Google it.

We have a 2021 Samsung TV and our WIFI company is Infinity. Yesterday when we turned off the TV using the Samsung remote it would turn off then turn on with a polka dot screen. This repeats itself with a TX11S connect and disconnect constantly repeating itself. We have tried unplugging both the TV and cable box but that only works till we turn off the TV again. Anyone have any ideas on how to fix our possessed TV?
Thank you.

[retiredguy123]

Solar remote? What will they come up with next? First of all we keep the remote in a draw. Also our bedrooms and living-room where the TVs are have blinds or shades. I doubt enough light would hit a remote to charge it. LED lights? Not all LED lights and solar cells are compatible.
I have a Texas Instruments TI-30SLR solar calculator that is 40 years old. It has no removable battery, and it still works fine.

No outside light is required. LED lights will keep it charged.

[vinricci]

Our LG does almost the same thing. First thing I tried was settings and looked for auto ON/OFF. Both were set to OFF. TV comes on at various times of day and night. Removing the batteries from the factory remote did not help. It's not connected to a cable box. So when we’re going to be away for a full day I unplug. Lg tech support was no help.

[thevillages2013]

We also have infinity. May not be your problem but we were using the TV remote and the infinity remote and having strange issues. We called infinity, they adjusted it for us remotely so it is all on the infinity remote and it solved the problems.

There is of course a possibility your TV has failed. Electronic wiz bangs can fail when new. If, you have another TV that you know is OK, you can switch them and see if it solves the problem.
What is this “Infinity “ you speak of. New one on me:popcorn:

[Bcheval]

We too have a Samsung TV that randomly turns itself on. Tried everything to figure out why. We just live with it.

[Jerseyborn]

someone trying to be funny when a serious response is needed. IMO it is not funny and no I don't take myself too seriously, but I don't think being the class clown all the time is appropriate.

Sometimes a smart arse response is just that.

Try resetting the Samsung smart hub

[easydog]

I have a Samsung TV... bit older than a 2021 model but it frequently turns itself back on to some "Samsung" channel.... I will not be buying another Samsung TV ....

[chenault55]

someone trying to be funny when a serious response is needed. IMO it is not funny and no I don't take myself too seriously, but I don't think being the class clown all the time is appropriate.

Sometimes a smart arse response is just that.[/QUOTE]

🙄🥴

[TNLAKEPANDA]

We have a 2021 Samsung TV and our WIFI company is Infinity. Yesterday when we turned off the TV using the Samsung remote it would turn off then turn on with a polka dot screen. This repeats itself with a TX11S connect and disconnect constantly repeating itself. We have tried unplugging both the TV and cable box but that only works till we turn off the TV again. Anyone have any ideas on how to fix our possessed TV?
Thank you.

We had a similar situation with our Samsung TV. We would turn it off and it would come back on my itself. We had another issue with a different Samsung TV where it would disconnect from the HDMI and we would have to reset it. Samsung blamed Xfinity and Xfinity blames Samsung.

I am DONE buying Samsung TVs… Go with Sony or LG.

[Albany]

We have a 2021 Samsung TV and our WIFI company is Infinity. Yesterday when we turned off the TV using the Samsung remote it would turn off then turn on with a polka dot screen. This repeats itself with a TX11S connect and disconnect constantly repeating itself. We have tried unplugging both the TV and cable box but that only works till we turn off the TV again. Anyone have any ideas on how to fix our possessed TV?
Thank you.

Probably this will not help, but our TV did the same thing. We had a big surge protector on it and it turned out the protector had failed. We bought a new one and all was well. So do you have a surge protector?

[BEETHOVENMIKEY]

Our LG, the same.
Found that when the batteries in the remote are about gone, the TV will come back on when turned off, the channel guide comes on, etc.
Try putting new batteries in the remote.

[Bonnevie]

happens to me sometimes. I turn it off and it goes off then turns back on. I turn it off again and it sticks.

[PugMom]

A few nights ago at 3 AM, while I was asleep, our TV turned on. It startled me because my wife who sometimes gets up in the early AM hours and watches television wasn't at home, she had been in the hospital for 3 days already. The program that was on was the channel I was watching when I went to bed. In the morning when I got up and turned on the TV it was on a different channel. We have a Samsung TV and Xfinity. This happened once before in the middle of the day.
Freaked me out a bit to wake up to voices in the living room when there shouldn't be anyone. I did investigate with gun in hand, glad nothing serious was happening.

depending on who was in the movie/show, i'd use that pistol! :1rotfl::boxing2:

[bradm16]

I had a similar problem, the TV would go off and on repeatedly. A friend suggested pressing the power button on the TV for 30 seconds. It solved the problem.

[Topspinmo]

I never use the TV remote. Only time I every us it is to change inputs for games or put to back on HDMI 1..

[tophcfa]

As our electronic devices become “smarter”, the less control we have over them and there performance becomes increasingly stupid.

[Bigmo93]

We have a Samsung and Xfinity and we find that like clockwork the TV shuts off once per night. It turns back on with no issue, but we’re back to the basic initial screen.

[gbs317]

Check the AC plug in the wall outlet and the back of tv. Some Samsungs will turn on with a power surge or plug that keeps causing simulated power off/on to outlets. In other words a loose plug.

[Diver Man]

I have seen this happen on Sony, LG, and Samsung TV's. The fix for this on all the TV's was to disable the wake function on the HDMI inputs under settings power management. The HDMI-CEC will allow your devices connected be controlled by your TV remote, but this also allows connected devices to turn on your TV, I had a external speaker that would randomly wake up my Sony TV, a firestick that would wake up my LG, and the cable box for the Samsung. I turned off all the CEC related power management, which is problematic on all TV's, and have not had any issues after doing so. I was beginning to think I had some ghosts that liked watching TV. Lol

[DAVES]

As our electronic devices become “smarter”, the less control we have over them and there performance becomes increasingly stupid.

Welcome to our new world. It is not stress that kills people it is stress that you can do nothing about. Computers, includes most electronic devices you will do it my way.
You curse at the computer and it says thank you. You try to find a HUMAN sand it goes through the meaningless text again. Eventually it resorts to hanging up on you.

[tophcfa]

Welcome to our new world. It is not stress that kills people it is stress that you can do nothing about. Computers, includes most electronic devices you will do it my way.
You curse at the computer and it says thank you. You try to find a HUMAN sand it goes through the meaningless text again. Eventually it resorts to hanging up on you.

As always, it’s all about money. If we have control over electronic devices, we could prevent them from gathering data that can subsequently be sold to third parties.

[jbartle1]

We have a 2021 Samsung TV and our WIFI company is Infinity. Yesterday when we turned off the TV using the Samsung remote it would turn off then turn on with a polka dot screen. This repeats itself with a TX11S connect and disconnect constantly repeating itself. We have tried unplugging both the TV and cable box but that only works till we turn off the TV again. Anyone have any ideas on how to fix our possessed TV?
Thank you.

Maybe deceased uncle Earl doesn't like that show!

[DAVES]

A few nights ago at 3 AM, while I was asleep, our TV turned on. It startled me because my wife who sometimes gets up in the early AM hours and watches television wasn't at home, she had been in the hospital for 3 days already. The program that was on was the channel I was watching when I went to bed. In the morning when I got up and turned on the TV it was on a different channel. We have a Samsung TV and Xfinity. This happened once before in the middle of the day.
Freaked me out a bit to wake up to voices in the living room when there shouldn't be anyone. I did investigate with gun in hand, glad nothing serious was happening.

I can't help it. I doubt your TV warranty covers bullet wounds.

[tc1963]

We have a 2021 Samsung TV and our WIFI company is Infinity. Yesterday when we turned off the TV using the Samsung remote it would turn off then turn on with a polka dot screen. This repeats itself with a TX11S connect and disconnect constantly repeating itself. We have tried unplugging both the TV and cable box but that only works till we turn off the TV again. Anyone have any ideas on how to fix our possessed TV?
Thank you.

Had similar on/off problem with different manufacturer. I resolved the issue by removing the batteries from the OEM remote and used only my Firestick remote, we cut the cord. Somehow I think they were in conflict with each other. No more issue. Good Luck.

[dshoberg]

Not sure I understand your explanation. But, typically, you would use the Xfinity on-screen menu to pair the Xfinity remote to your Samsung TV. That will allow you to turn the TV on and off and control the volume using only the Xfinity remote. You shouldn't need to use the Samsung remote at all for most normal operations. The cable box should be left "on" all the time.
Totally agree!

[Scbang]

Your input is set on TV ( that assumes you have an antenna ). Press input button ( or from input menu for smarter TV ) to change your input to correct HDMI or correct Wireless port whichever you are using for cable TV. This is from Samsung remote NOT Xfinity remote.

Cheers!

[flsteve]

We have a 2021 Samsung TV and our WIFI company is Infinity. Yesterday when we turned off the TV using the Samsung remote it would turn off then turn on with a polka dot screen. This repeats itself with a TX11S connect and disconnect constantly repeating itself. We have tried unplugging both the TV and cable box but that only works till we turn off the TV again. Anyone have any ideas on how to fix our possessed TV?
Thank you.

1. Press the Home button on remote
2. Go to Settings-General-External Device Manager
3. Set 'AnyNet' to OFF. (This allows other devices to control your TV)

if that doesn't solve the problem, try this:

1. Press the Home button on remote
2. Go to Settings-General-Network-Expert Settings
3. Set 'Turn Power on with Mobile' to OFF

Hope either of these things helps!

[Catalina36]

Is the TV setup programmed for a timer on & off ?????

[metoo21]

We have a Samsung and Xfinity and we find that like clockwork the TV shuts off once per night. It turns back on with no issue, but we’re back to the basic initial screen.

Have you tried the suggestions here:

how-to-troubleshoot-the-samsung-tv-that-keeps-turning-off-by-itself/ (https://www.samsung.com/latin_en/support/tv-audio-video/how-to-troubleshoot-the-samsung-tv-that-keeps-turning-off-by-itself/)

[DAVES]

We have a 2021 Samsung TV and our WIFI company is Infinity. Yesterday when we turned off the TV using the Samsung remote it would turn off then turn on with a polka dot screen. This repeats itself with a TX11S connect and disconnect constantly repeating itself. We have tried unplugging both the TV and cable box but that only works till we turn off the TV again. Anyone have any ideas on how to fix our possessed TV?
Thank you.

Very strange. I read your post, I left some replies-guesses. Was watching a recorded show, we have xfinity. We went out, shut off the TV. When we returned the remote would turn the TV on, it would not boot up, it would shut itself off. HUH?

I rebooted the modem, I disconnected the power strip connected to the TV and I either fixed it or truth it fixed itself.

Far from a technical expert. I have each related device plugged into a power strip with a spike protector. To reboot it is one switch for each section.

[donnadeangelis]

We bought a Samsung tv last year and it decided to turn off on it’s own. We called the company and they sent parts and repairmen to fix it. They pretty much replaced all the tv except for the case. It was still under warranty.

[Roron123]

Just use the Xfinity remote control and put away the other remote!!

[sjweigand]

I have a Vizio that does also turns on or off as well as occasionally turning off the sound or flickering. I have spent hours researching the issues and trying the fixes I gave up. My solution to the random turning on/off is I unplug the TV and plug it in when I want to watch it.

[2newyorkers]

We hired MMD to fix our problem with the TV turning itself on and off. Yeah, it is fixed! Apparently our TV was allowing other people to hook up to our TV Bluetooth. MMD deleted the ability that allowed others to do this. Thanks to everyone for their suggestions.

[metoo21]

We hired MMD to fix our problem with the TV turning itself on and off. Yeah, it is fixed! Apparently our TV was allowing other people to hook up to our TV Bluetooth. MMD deleted the ability that allowed others to do this. Thanks to everyone for their suggestions.

Wow you must have some really close neighbors.

[pauld315]

The last Samsung TV I had would operate fine most of the time but intermittently it would not power on at all until I completely unplugged it, wait 10 or 15 seconds and then plug it back in. I went back and forth with Samsung support for 5 months before they refunded my money. They tried everything to fix it including sending a different TV, sending a repair guy from Orlando etc etc. Finally after countless hours on the phone and dealing with having to send the TV's into support centers etc etc , they just refunded the money. Personally, I will never buy a Samsung anything again.

[frose]

solar flairs LOL