Recommendations for LG TV service

[Ktclose@comcast.net]

No sound, no screen. Researched LG site to trouble shoot. In the end recommended needed a LG service person. It’s a 55” purchased in 2010. Any recommendations or maybe just time for a new. (Happened after I changed out my wi-if modem/router) Thanks

[JGVillages]

Bob’s TV on 441 just north of Hw42. The are an LG authorized dealer.

[retiredguy123]

I would suggest buying a new TV. 55 inch TVs are less than $350, and they will probably have more features, like built in streaming apps, extra HDMI inputs, and maybe a brighter screen. And, I think that most people are opting for a screen size of at least 65 inches or larger.

[Pinball wizard]

This is the perfect time to purchase a new TV. There are tremendous Super Bowl sales going on right now. Look at Walmart or any of the warehouse stores.

[bagboy]

I would suggest buying a new TV. 55 inch TVs are less than $350, and they will probably have more features, like built in streaming apps, extra HDMI inputs, and maybe a brighter screen. And, I think that most people are opting for a screen size of at least 65 inches or larger.

I agree, time for a new one. We were in a Wal-Mart a few days ago, I passed a center aisle TV display, and I stopped and did a double take. I couldn't believe the low prices. Most if not all were Smart TVs, built in apps, etc.

[Arctic Fox]

Yours is probably LCD whereas almost all new ones are LED which are cheaper to run, so I'd opt for a new one if I were you

[npwalters]

check to see if there is a red light visible near where the logo is. If not, you have no power. There is a power reset button - probably on the bottom. It is a circuit breaker and pushing it in will reset the switch.

I agree with others that if it is not a simple fix then buy new.

[villagetinker]

Not worth fixing, buy a new one.

[toeser]

No sound, no screen. Researched LG site to trouble shoot. In the end recommended needed a LG service person. It’s a 55” purchased in 2010. Any recommendations or maybe just time for a new. (Happened after I changed out my wi-if modem/router) Thanks

Seriously, don't fix it - replace it. TV's have had amazing improvements since 2010 and if you watch for a good sale, they are amazingly cheap. I mean really cheap.

[billbob]

No sound, no screen. Researched LG site to trouble shoot. In the end recommended needed a LG service person. It’s a 55” purchased in 2010. Any recommendations or maybe just time for a new. (Happened after I changed out my wi-if modem/router) Thanks

I too have LG TV and had that problem. I unplugged TV for about 15 seconds and plugged back in and voila I got picture and sound back. Don't know why but it worked for me and has done it just a few times again, but I do the unplug method and works.

[thevillages2013]

No sound, no screen. Researched LG site to trouble shoot. In the end recommended needed a LG service person. It’s a 55” purchased in 2010. Any recommendations or maybe just time for a new. (Happened after I changed out my wi-if modem/router) Thanks

Have you searched for the actual manual (on line version) by entering the exact model number of your tv?

[rsmurano]

Get a new 4K smart tv, it will be cheaper than getting your old tv fixed. With the new tv, you will be able to add apps to it for HBO max, Disney+, and hundreds of other streaming services

[Miekies]

No sound, no screen. Researched LG site to trouble shoot. In the end recommended needed a LG service person. It’s a 55” purchased in 2010. Any recommendations or maybe just time for a new. (Happened after I changed out my wi-if modem/router) Thanks

We just purchased 4K (something something) 75" Samsung smart TV for $940 at best buy. I'd buy a new one

[dreamweaver2634]

No sound, no screen. Researched LG site to trouble shoot. In the end recommended needed a LG service person. It’s a 55” purchased in 2010. Any recommendations or maybe just time for a new. (Happened after I changed out my wi-if modem/router) Thanks

Do this exactly as I am telling you. Find the on off switch on the TV so you know where it is. Unplug the TV for 5 minutes. Plug it back in and turn the TV on with the switch on the TV. DO NOT USE THE REMOTE!!! It should come on if not then time for a new TV

[Mulliganguy]

Are batteries in remote still good? Weak batteries make the tv do weird things.

[banjobob]

Call Bob’ s TV repair

[Scorpyo]

Now this is what you do. Try the resetting as mentioned above. If that doesn’t work go into another room and shut the door. Silently jump up and down for joy. When finished come out with a fake depressed look on your face and announce that you can’t believe that you have to buy a new TV. You won’t get any arguments. Oh yeah, keep this strategy for the future in case you want something else like a new car.

[mkjelenbaas]

This is the perfect time to purchase a new TV. There are tremendous Super Bowl sales going on right now. Look at Walmart or any of the warehouse stores.
Do not buy from Walmart as the reduce the number of options to get the price lower and buy thousands of TV’s - you will not be happy! Best Buy is good as the sales people are familiar with everything and can always help you - Walmart people know nothing about the products - stay away from the MAGIC CHANGERS!!

[JanetMM]

Do not buy from Walmart as the reduce the number of options to get the price lower and buy thousands of TV’s - you will not be happy! Best Buy is good as the sales people are familiar with everything and can always help you - Walmart people know nothing about the products - stay away from the MAGIC CHANGERS!!

What is a MAGIC CHANGER? Thank you.

[jonathanb]

I would buy a new one

[retiredguy123]

Do not buy from Walmart as the reduce the number of options to get the price lower and buy thousands of TV’s - you will not be happy! Best Buy is good as the sales people are familiar with everything and can always help you - Walmart people know nothing about the products - stay away from the MAGIC CHANGERS!!
There are some Best Buy employees who have some knowledge. But, they are trained to steer you to the most profitable products or brand names. They don't always help you. It is better to do your own product research online before buying an expensive electronic item.

[TNLAKEPANDA]

Replace it… for the most part today’s TV’s are costly to repair if even repairable! Get a Smart TV while you are at it.

[retiredguy123]

Best Buy is a good place to buy a television. But I always check to see if the same TV is available at Sam's Club because of their return policy. Sam's Club has a 90-day return policy on electronics, but the Best Buy return policy is only 14 days. TVs often have a screen defect that you may not notice in 14 days. Examine the screen carefully when you first get it. Screen defects may bug you forever, but they are often not covered by the manufacturer warranty, and they cannot be fixed. So, you are stuck with a defective TV after the return policy expires.

[Two Bills]

Recommendations for LG TV service.

How disappointing.
Thought thread was about where lesbians, gays and transvestites went to get a service.
No, just boring old televisions!:icon_wink:

[Worldseries27]

i too have lg tv and had that problem. I unplugged tv for about 15 seconds and plugged back in and voila i got picture and sound back. Don't know why but it worked for me and has done it just a few times again, but i do the unplug method and works.
suggest you purchase an on/off switch to plug your wire into. Cost about $ 5.

[jrref]

Time for a new TV. Call Value Electronics 914-723-3344
They are authorized dealers for Sony, LG, and Samsung, same prices as Best Buy but you save on paying sales tax. Any problem they send you a new TV. Many in the Villages buy from them. I used to calibrate TVs for them for many years. Family owned and operated great technical support.

[Worldseries27]

no sound, no screen. Researched lg site to trouble shoot. In the end recommended needed a lg service person. It’s a 55” purchased in 2010. Any recommendations or maybe just time for a new. (happened after i changed out my wi-if modem/router) thanks
congratulations on your new 5g tv

[Petersweeney]

If all the reset procedures don’t work and you have no red light for off mode then it’s the power board - my 65 2 year old Samsung broke and I ordered new power board from internet 60 bucks- put the tv on a bed and opened the back screws are not that bad …. Saved 1000 bucks….look on you tube for video on how to swap out power board……tv repair will charge you about 100 under replacement cost - don’t do it…

[Skip]

I too have LG TV and had that problem. I unplugged TV for about 15 seconds and plugged back in and voila I got picture and sound back. Don't know why but it worked for me and has done it just a few times again, but I do the unplug method and works.

Do this exactly as I am telling you. Find the on off switch on the TV so you know where it is. Unplug the TV for 5 minutes. Plug it back in and turn the TV on with the switch on the TV. DO NOT USE THE REMOTE!!! It should come on if not then time for a new TV

Exactly. I concur with these. And make sure that outlet is still "live".
No cost possible fix. Reply back OP.

Electronic tech.
Skip

[rothbear]

Sounds like the exact same model we had with the same problem that we bought about the same time. Apparently there is some board that goes bad in it. We took it to a repair place and after them having it for a couple weeks told us they couldn't get the board new anymore and I didn't want a used replacement piece. Off to Best Buy and got a 65" Nano Cell LG TV. Used our AmEx card to double the warranty. Plus able to get rid of the Fire Stick and a remote.

[HogPilot]

I too have LG TV and had that problem. I unplugged TV for about 15 seconds and plugged back in and voila I got picture and sound back. Don't know why but it worked for me and has done it just a few times again, but I do the unplug method and works.
You got your money’s worth from the 2010 television. Buy new.

I did the unplug thing with mine too - it worked! Unit was about 2-3 yrs old.
I had also an extended warranty. LG installed a new circuit board anyway.

[NoMoSno]

Wildwood ACE hardware used to repair TVs. Not sure if they still offer the service.
They replaced a power board in a Samsung for under $100.
Much cheaper than replacing the TV.

[Deden]

[QUOTE=Ktclose@comcast.net;2058548]No sound, no screen. Researched LG site to trouble shoot. In the end recommended needed a LG service person. It’s a 55” purchased in 2010. Any recommendations or maybe just time for a new. (Happened after I changed out my wi-if modem/router) Thanks[/QUOT

Turn off power button in back 10 seconds or unplug, turn back on. on remote control go to menu in setup follow directions. try calling LG they will help.

[Westie Man]

I read that Vizio makes a majority of it's profit from user data. This is like the cheap razor/ pricey blade marketing strategy but in this case you are the blade.:ohdear:

[mk3214]

No sound, no screen. Researched LG site to trouble shoot. In the end recommended needed a LG service person. It’s a 55” purchased in 2010. Any recommendations or maybe just time for a new. (Happened after I changed out my wi-if modem/router) Thanks

I recommend showtime repairs 352-307-0150, honest and great company

[bmarasco]

Glad to see some reasonable ‘repair’ suggestions, before you spend your $$$$$ …

[Worldseries27]

sounds like the exact same model we had with the same problem that we bought about the same time. Apparently there is some board that goes bad in it. We took it to a repair place and after them having it for a couple weeks told us they couldn't get the board new anymore and i didn't want a used replacement piece. Off to best buy and got a 65" nano cell lg tv. Used our amex card to double the warranty. Plus able to get rid of the fire stick and a remote.
i have same tv. Their io system has issues with other software applications like nfl ticket, play store etc. Most say they are working these kinks out. Well see.

[DaleDivine]

Time to visit Sam's Club, Costco, or Amazon.
Even if you get it repaired there's no guarantee it will last mor than a year.
:bigbow::bigbow: