Can't login to Citizens First Bank

[george1923]

since Monday, May 23 I'm having trouble logging into CFB using my chromebook with chrome managed password. Of course I'm the only one having trouble so I have two questions: 1: anyone else having trouble and 2: is there another bank that I could go to ?

Thank You Mark

[Keefelane66]

I have no problems logging
in with Win11, iPad or iPhone. Try location with browser “citizens first bank Florida”

[PugMom]

is it possible you have an update waiting somewhere? maybe restart & try again. i do know there are certain times of day you won't be able to access acct info, something to do with updating servers, or whatever, but that info is typically posted @ the top/side of your page. (i don't use google, my pg may look different.) if not, you can try an atm nearby & see what ur acct says?

[JoelJohnson]

I had no problem signing in with my chromebook, but then I use LastPass.

[villagetinker]

Have you called the bank?

[Bogie Shooter]

If you post your user name and password we all can give it a try!:clap2:
Call the bank………

[ddags]

Try using different browser to login.

[DrBrutyle109]

since Monday, May 23 I'm having trouble logging into CFB using my chromebook with chrome managed password. Of course I'm the only one having trouble so I have two questions: 1: anyone else having trouble and 2: is there another bank that I could go to ?

Thank You Mark

The systems they run are clunky and poorly designed. They started a new system in June 2021……still having the same issues with new system in March 2022. Poorly organized and without much desire to change.

[Priebehouse]

[QUOTE=george1923;2099100]since Monday, May 23 I'm having trouble logging into CFB using my chromebook with chrome managed password. Of course I'm the only one having trouble so I have two questions: 1: anyone else having trouble and 2: is there another bank that I could go to ?

Sometimes after a software update, etc., password savers can "forget" or mistype userids and passwords. I find if you erase and physically retype the ID and password (provided YOU remember them) you should be ok and it will resave. If that doesn't work, I vote to call the bank.:icon_wink:

[villageuser]

since Monday, May 23 I'm having trouble logging into CFB using my chromebook with chrome managed password. Of course I'm the only one having trouble so I have two questions: 1: anyone else having trouble and 2: is there another bank that I could go to ?

Thank You Mark

I had trouble also getting in yesterday (Thursday). I wondered at that time if anybody else was also having trouble. I clicked on “forgot password” or whatever it says. It was very easy to get a new password. I figured it was either the latest iPad update, or that after all this time, Citizens Bank figured I should be changing my password.

[Altavia]

The systems they run are clunky and poorly designed. They started a new system in June 2021……still having the same issues with new system in March 2022. Poorly organized and without much desire to change.

I agree, they need to invest more in modern IT systems and less in putting more physical bank buildings in The Villages.

[Phpb2]

They automatically require new password from time to time. Call to reset password

[Love2Swim]

I always have problems logging in with my iMac, but am able to use their app on my iPhone to log in. I agree, think it is a problem with their system.I've called them numerous times, and they've never been able to fix the problem. I've opened up an account at Chase and do a lot of banking there now.

[BumpaOompa]

Citizens First Bank on-line is routinely off-line. I am in a constant battle with them about this. It seems their domination in TV with the largest number of locations entitles them to be arrogant and non-customer focussed. To my knowledge they have no IT.

[Davonu]

I use Citizens for all my banking needs, basically all of them online.

I have had no problems.

[charlieo1126@gmail.com]

The best bank I’ve ever dealt with, there customer service people whether in house or on the phone are terrific, I’ve been with them many years and never once had a bad experience

[MollyJo]

I had trouble also getting in yesterday (Thursday). I wondered at that time if anybody else was also having trouble. I clicked on “forgot password” or whatever it says. It was very easy to get a new password. I figured it was either the latest iPad update, or that after all this time, Citizens Bank figured I should be changing my password.
My Pet Peeve when a company decides I should update my password. Don’t block my sign in to force a password update…

[TrapX]

Basic troubleshooting to access websites. No order to these. Some give clues about where to look into.
Try another browser.
Type ID+PW manually.
Clear cookies for that site.
Have you fully shut down and rebooted the computer? (not just put into standby)
Is your ID+PW working on a different computer?
Have you changed password recently? Are you using the right one? Try the old one.
The bank can help you on the phone.