Nova water filter system

[shirart]

About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

[retiredguy123]

I think you can just close the valve or valves that go to the filters and open the bypass valve. I would leave the filters in place until you are sure you want to remove the system.

[Kahuna32162]

We have had NOVA in both our homes in The Villages, I have found that we really only need to change the filters about every 2 years. Last time I had them replaced, the old filters still looked almost brand new. Suggestions that they need to be changed after 28,000 gallons is just that, a suggestion.

[shirart]

Another good suggestion I will consider Thanks

[retiredguy123]

I don't know about Nova filters, but have you tried to buy replacement filters on Amazon and install them yourself? Amazon sells just about everything for less money.

[shirart]

We have had NOVA in both our homes in The Villages, I have found that we really only need to change the filters about every 2 years. Last time I had them replaced, the old filters still looked almost brand new. Suggestions that they need to be changed after 28,000 gallons is just that, a suggestion.

Not with our filters they looked like they did their job. Glad you like your Nova system but we are not HAPPY. Will somehow find a way to eliminate it. I do like the idea of taking out the filters and let the water contnue to run through the containers.

[vintageogauge]

We change ours yearly, don't really watch how many gallons were used. Our system is now 5 years old and the filters were always still pretty clean until this last change where they were pretty dirty. I guess it depends on where you live and where the water is coming from, a lot of people down here over the years complained about dirt in their water, these were people without filters so there is a lot of dirty water in certain sections, I personally think that was from the way the pipes were put out in the dirt waiting for installation. Also, we noticed a huge change in the taste of the water but we included the softener when we bought our Nova system, they did not try to talk us into the softener, just the opposite, we were told most people get away without it. We use Potassium pellets, the water tastes great, we eliminated the fridge filter, no hard water spots, no calcium buildup around the faucets or anywhere else, and the water is definitely softer, not slimy feeling like it is with the sodium pellets, just a clean soft feeling. We did have one problem with the system at the 5 year mark, something broke, I don't remember what it was but it was repaired quickly and reasonably. I would highly recommend the Nova system.

[retiredguy123]

Not with our filters they looked like they did their job. Glad you like your Nova system but we are not HAPPY. Will somehow find a way to eliminate it. I do like the idea of taking out the filters and let the water contnue to run through the containers.
There should be a way to bypass the system by just adjusting a few plastic valves. Most filter systems I have seen allow bypassng. Then, you could sell the old system.

[Toymeister]

Filters are well, filters. What gives our water hardness and a certain taste is calcium. The calcium is an ion attached to H2O. Filters can not filter out ions.

To remove the ions you need an ion exchange system, aka a water softener. It doesn't matter which brand that you choose. As ALL ion exchangers use the same process. There is no changing the physics/chemistry of removing the calcium ions.

Now filters do catch some particulates and you may notice that in the taste. Mainly, though, you'll feel good about having a filter. Psychologically that can make a huge difference to many people. But you don't get a new version of chemistry just because you have a filter, you need an ion exchanger. Sorry to sprinkle some reality to the owners of filtration systems

[photo1902]

About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

You just need to hire a plumber to redo the plumbing and install a new shut-off valve. It's no big deal, as its just 1/2" CPVC.

I had the NOVA system installed and am happy with it. The first time we had the filters changed (at the 28,000 mark) the tech said we could go more than that between changes, which is what we now do.

And unless NOVA has changed their install method, there is no bypass. Once you close the shut-off valve, it stops all water flow to the home.

In full disclosure, I didn't mind the taste of our tap water to begin with, and I'd be lying if I said I can tell a huge difference now. We added the three-stage filter for other reasons (aside from the taste of the water).

[shirart]

I don't know about Nova filters, but have you tried to buy replacement filters on Amazon and install them yourself? Amazon sells just about everything for less money.

Any idea of the part numbers for the filters on Amazon. Even some description on the filters needed

[retiredguy123]

Any idea of the part numbers for the filters on Amazon. Even some description on the filters needed
I really don't know much about the Nova system. But, here's a link to a 6-pack of universal 5 micron filters, 20 inch × 4.5 inch, for about $108. They have excellent ratings on Amazon. Good luck.

Amazon.com (https://www.amazon.com/Aquaboon-Replacement-Filtration-SDC-45-2005-FPMB-BB5-20/dp/B01LYPULI2/ref=sr_1_18_sspa?crid=1CYAD0AR3JO6B&keywords=nova+filters+whole+house&qid=1654802609&sprefix=Nova+filters%2Caps%2C119&sr=8-18-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUE5SEVGT1NCV0I2UTImZ W5jcnlwdGVkSWQ9QTAzNjI3ODQxWVhYR0RFRU45SFJOJmVuY3J 5cHRlZEFkSWQ9QTAxMjY2ODExRUVZMDNITFI0QVZKJndpZGdld E5hbWU9c3BfbXRmJmFjdGlvbj1jbGlja1JlZGlyZWN0JmRvTm9 0TG9nQ2xpY2s9dHJ1ZQ==)

[jimbo2012]

The Nova website recommends 26,000 gallon change or once a year which ever occurs first, this is based on sending samples at different levels of water thru-put to lab.

Looking at the filters it is not possible with the naked eye to see 10 micron particles or less, so they may look clean but I can assure you they are NOT.

To the OP you were informed (with a printed instruction sheet) at the time of installation when we recommended to change the filters.

"watering plants all go through the filter system", not correct irrigation water does not go thru the filters.

Sorry for any miss understanding.


As to buying filter replacements online, no one has these same filters they are made to our specs.
Moreover, we sell the set for $85.

[jimbo2012]

I really don't know much about the Nova system. But, here's a link to a 6-pack of universal 5 micron filters, 20 inch × 4.5 inch, for about $108.

These are incorrect (not the same)

Moreover, they are $18 each for the wrong filters ours are $20

Supporting a local biz and village residents

[jimbo2012]

.....

[shirart]

It's probably best I work around the NOVA socalled filter system. NOT HAPPY we spent $600 for NOTHING.

[dewilson58]

Pelican reviews

See link (https://www.trustpilot.com/review/pelicanwater.com)

GREAT REVIEWS for Pelican, thanks for posting!!!!!

3,000 reivews.
88% of the reviews are Great or Excellent.

Looking at reviews below Great......a lot are unrelated to the Pelican product like: Tariffs, self-insulation, purchased the wrong product.

88%.....................outstanding.

:a040::a040:

[Badger 2006]

We change ours yearly, don't really watch how many gallons were used. Our system is now 5 years old and the filters were always still pretty clean until this last change where they were pretty dirty. I guess it depends on where you live and where the water is coming from, a lot of people down here over the years complained about dirt in their water, these were people without filters so there is a lot of dirty water in certain sections, I personally think that was from the way the pipes were put out in the dirt waiting for installation. Also, we noticed a huge change in the taste of the water but we included the softener when we bought our Nova system, they did not try to talk us into the softener, just the opposite, we were told most people get away without it. We use Potassium pellets, the water tastes great, we eliminated the fridge filter, no hard water spots, no calcium buildup around the faucets or anywhere else, and the water is definitely softer, not slimy feeling like it is with the sodium pellets, just a clean soft feeling. We did have one problem with the system at the 5 year mark, something broke, I don't remember what it was but it was repaired quickly and reasonably. I would highly recommend the Nova system.

How do you introduce Potassium tablets into the system, how much, and where do you get them?

[ton80]

Filters are well, filters. What gives our water hardness and a certain taste is calcium. The calcium is an ion attached to H2O. Filters can not filter out ions.

To remove the ions you need an ion exchange system, aka a water softener. It doesn't matter which brand that you choose. As ALL ion exchangers use the same process. There is no changing the physics/chemistry of removing the calcium ions.

Now filters do catch some particulates and you may notice that in the taste. Mainly, though, you'll feel good about having a filter. Psychologically that can make a huge difference to many people. But you don't get a new version of chemistry just because you have a filter, you need an ion exchanger. Sorry to sprinkle some reality to the owners of filtration systems

Toymeister,
You are correct about softeners using ion exchange top reduce hardness ions such as calcium and magnesium. However, let me add some more information.

The filter systems such as Nova and others e. g. refrigerator water filters also include an activated carbon filter which can absorb organic contaminants and dissolved ions such as chlorine and chloramines which reduces the smell and bad taste in municipal water.

You can also add a reverse osmosis system to further treat potable water. We added a reverse osmosis system from NOVA that replaces our refrigerator filters. RO removes about 60 to 70 % of the dissolved ions in the water which reduces the hardness. Reverse osmosis is a water purification process that uses a partially permeable membrane to separate ions, unwanted molecules, and larger particles from drinking water. I did it as a precaution to reduce any pollutants that may be in the raw water from Chemical Plant Discharge or other sources that may reach our raw water source. In NC, reverse osmosis is being added to their treatment systems to remove PFAS chemical contamination from river water source caused by a Chemours Plant (Dupont spinoff) into the Cape Fear River and eventually into our drinking water at our previous home.

The combination of extensive filtration including activated carbon filters plus reverse osmosis to reduce dissolved ions is precisely what the bottled water companies use to produce their product.

Hopefully, my 60 yr old chemistry learning makes sense to you.

[Cupcake57]

I like my NOVA filter. I live south of 44 and after 25000 gallons the taste changes; when they come and change the filter there is a lot of gunk in there that I am glad I didn't drink. I was a chemistry major in college and I understand the science about ion exchange vs filtration, but am very happy to have better tasting water and great service from NOVA.

[retiredguy123]

These are incorrect (not the same)

Moreover, they are $18 each for the wrong filters ours are $20

Supporting a local biz and village residents
I agree that it is not worth it to save two dollars.

I did stop buying the $50 Whirlpool refrigerator filters. The generic ones on Amazon cost less than a third of the cost.

[Nucky]

I would stand on my head and spit chicklets to keep my NOVA system. The filter has changed our lives water-wise. Our clothes are cleaner, my wife is happier and the filters are a wreck when we get them changed every February Or March. They are a fantastic company to deal with in all aspects of the operation. They sent a technician to our home at an ungodly hour of the morning when a Golf Cart thief who was running through many backyards drove the stolen cart through many back yards and ran into our Nova Filter Shack on the back of our Manufactured Home. The guy was here in a half hour at 4 AM. Had us fixed up in no time at all. Water is great and so are they. As long as I'm alive it's NOVA baby. No more humping 20 cases of water into the house every month. They are the best and they are not my family.

[missibu@gmail.com]

How does your water taste, we closed on our home had the nova whole house system installed the next day and 2 days later we were back in Michigan won’t be moving down till end of 2023 I drink tons of water and I’m used to Michigan water which is really great I pray we aren’t disappointed ������

[crash]

Not with our filters they looked like they did their job. Glad you like your Nova system but we are not HAPPY. Will somehow find a way to eliminate it. I do like the idea of taking out the filters and let the water contnue to run through the containers.

When we had ours installed we had them add a bypass that way when you are washing your car or using water outside it doesn’t go through the filter. The filter works the same way as the ones in your refrigerator as far as flavor goes activated carbon.

[merrymini]

The outdoor spikets are not irrigation water but household water. I go about 18 months before replacing and am thinking of a water softener now too. I have been happy with NOVA.

[flhr95]

We have had Nova for about 4 years now, only issue was a month ago we were standing in the garage thankfully and herd a loud pop. One of the blue tubes that hold the filters split and water was gushing everywhere, used the shut off valve to cut off water and stop the leaking. Called Nova after hours service, they sent someone the next morning to replace the tube and change the filters (great service in my opinion). Service tech said he had only see 1 other instance of the tube splitting. Could of been a disaster if we were not home.

[mkjelenbaas]

About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.
Your kidding me - you were sold a bill of goods here in TV!! Tell me it ain’t so!! And you want advice from this site!!! YEEKES

[RobertScott]

6 months after installation, I am still happy with my Nova filtration. It made a big difference in the amount of spotting on shower fixtures, and improving the taste of the water. I ceased drinking bottles water after we had it installed.

In terms of how often the filters would have to be replaced, and what it would cost, this information was clearly available before installation.

[lawgolfer]

Clearly, something is wrong if you have a three-stage filter system and still have house water which tastes bad and/or smells.

Are you certain you are using the correct filters and they are placed in the correct order--white sediment filter first in line and black activated charcoal filter last in line?

When I last replaced the filter cartridges in our Ispring 2-filter system from Home Depot, I tried to save a few dollars and bought a different brand also sold by Home Depot. The results were horrible, with the chlorine smell having returned. That smell was the main reason I installed the filters in the first place.

I replaced the off-brand cartridges with genuine Ispring ones and solved the problem. I have no idea why the off-brand cartridges didn't work; they just didn't.

Have Nova make a housecall. If you have an activated charcoal filter in place, you should not have these complaints. If worse comes to worse, you could add a second charcoal filter in place of the "metals" filter installed by Nova. That filter, the middle of the three, is not really needed and is more of a "sales tool" to scare buyers into buying the three filter system.

Finally, although it will not affect the smell or taste of your house water, you should have a softner installed after the filters in order to enjoy the full benefits of the filters. It is the softner which improves the "feel" of the water and prevents "hardness". The result is softer skin, no water spots on glasses and dishes, cleaner clothes, and no soap scum on the tub or the walls of the shower.

[Travelhunter123]

About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

Before I purchased from Nova I researched many of the filtration systems/vendors in The Villages. The three stage filter system of the nova filter is far superior in removing unwanted contaminates
My system cost $575 installed, whereas the competition wanted so much more for what appeared to be an inferior system
I have had no issues in five years of use and my water tastes great
I change the filters myself for $90 and consider it a small price to pay for “cleaner” water

[Travelhunter123]

Filters are well, filters. What gives our water hardness and a certain taste is calcium. The calcium is an ion attached to H2O. Filters can not filter out ions.

To remove the ions you need an ion exchange system, aka a water softener. It doesn't matter which brand that you choose. As ALL ion exchangers use the same process. There is no changing the physics/chemistry of removing the calcium ions.

Now filters do catch some particulates and you may notice that in the taste. Mainly, though, you'll feel good about having a filter. Psychologically that can make a huge difference to many people. But you don't get a new version of chemistry just because you have a filter, you need an ion exchanger. Sorry to sprinkle some reality to the owners of filtration systems

I agree about the chemistry
I wish I could post pictures of the visible debris in my filters
A heavy orange color almost like sand

[Travelhunter123]

GREAT REVIEWS for Pelican, thanks for posting!!!!!

3,000 reivews.
88% of the reviews are Great or Excellent.

Looking at reviews below Great......a lot are unrelated to the Pelican product like: Tariffs, self-insulation, purchased the wrong product.

88%.....................outstanding.

:a040::a040:

What is the cost of a pelican system?

[coconutmama]

I like my NOVA filter. I live south of 44 and after 25000 gallons the taste changes; when they come and change the filter there is a lot of gunk in there that I am glad I didn't drink. I was a chemistry major in college and I understand the science about ion exchange vs filtration, but am very happy to have better tasting water and great service from NOVA.

We started with the Nova filtration system. Had it for years. Changed filter 1x a year. Liked it & then added the potassium water softener. Turn the valve off when power washing & car washing. Easy peasy. Great service. Great price. Recommend it

[Windguy]

Any idea of the part numbers for the filters on Amazon. Even some description on the filters needed

These are the ones I’ve used, but I don’t think they save you money over getting them from Nova. You also need a wrench. Get a metal one instead of a plastic one.

The worst part about changing filters is flushing the pipes. I run my laundry sink and outside faucet before using any other faucets and it seems to work well.

Amazon.com (https://www.amazon.com/dp/B00KMEGN6O?ref_=cm_sw_r_cp_ud_dp_S5HZF9BWDYPTH5NYG CJB)

Amazon.com (https://www.amazon.com/dp/B00IDUCOSA?ref_=cm_sw_r_cp_ud_dp_EZF1C21XXNNTHC4NT 0AC)

[PennyAndStan]

I like my NOVA filter. I live south of 44 and after 25000 gallons the taste changes; when they come and change the filter there is a lot of gunk in there that I am glad I didn't drink. I was a chemistry major in college and I understand the science about ion exchange vs filtration, but am very happy to have better tasting water and great service from NOVA.

Agree with Cupcake57, we had 1 whole house filter at our other home using well water which was fine but it should of been staged like the NOVA system , I inspected each of the 3 staged filters that Nova installed. Works extremely well, no odor and great taste . We tried the water on closing day without any filters installed, and the water did need a little help. Our home is also South of 44, maybe this is a factor.

[Larchap49]

About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

If you are unhappy with filtered water what makes you think you will like unfiltered water? You do know there are different filter elements you can install depending on what you are trying to remove from the water. Do a little research and perhaps try a different filter assortment.

[kennethshifrin]

I have the 3 stage Nova system— softener, filter and reverse osmosis. Water, especially from the RO dispenser is the best water I’ve ever tasted. Filter will be changed after first six month due to ongoing new house construction. Excellent installation, results and service from Nova. I highly recommend them!

[Buckeye Bob]

I have the Nova system and love it. It was installed about 18 months ago and filters still show good.

[Jerry Leinsing]

Couple thing to use as rule of thumb. Number of months has nothing to do with the cartridges. It is load that determines replacement.
When volume drops then sediment cartridge needs to be changed.
Carbon is like a sponge that you can’t wring out or backwash. Once it is full, the odor returns. Then replace it.
All these experts giving advice do not read. I sold this and water softeners for years in NH. Because of the hardness here, I prefer a water softener because a filter will not fix that.
Dirt and rust = filter
Odor = carbon filter.

[joelfmi]

To keep your water tasting and smelling great consider installing the GE Reverse Osmosis Water Filtration System. This water filter is installed under your sink for a discreet appearance and filters up to 11 Gal. of water daily. The reverse osmosis membrane helps reduce microscopic contaminants such as arsenic, lead and ammonia, for better tasting water for drinking and cooking. The filter indicator reminds you when to replace the filter.
Triple-stage filtration - Our triple-stage filtration process reduces 95 impurities from your drinking water, including lead
Lead removal - Lead is invisible, tasteless and odorless when present in water. Reduce lead with this under-sink filtration system
Design and function - Our filtration faucet is as functional as it is stylish, with a filter change indicator to alert you when it's time to change your filter
Big results, small footprint - Get the best in filtration without sacrificing your space. Our reverse osmosis system is easy to install under the sink
NSF/ANSI certified - Certified to meet the highest quality control standards. Full details found on the performance data sheet
Premium filtration - Maintain premium filtration levels with replacement filters FQ18PN and FQ18MN
Easy-change filter -Change filters in a snap with zero mess, thanks to the twist/lock design
Easy install - With push-to-connect fittings, you can install your system in no time
recommend by mater plumber THD

[davebeau60]

I've had the Nova filters for 3.5 years and been very pleased with it. The water tastes great and no more calcifications...and that's without the water softener. Maybe it's different depending on what part of The Villages you live in. I live in the village of Fenney and the water was very bad tasting before the Nova filter. Granted, I'm used to having my own spring in Maine bubbling out from an underground lake that was better and bigger than Poland Spring water not far from me. So, me saying it was bad before the Nova system was installed may not be so bad for others. It's just what you're used to I guess.

[Boilerman]

We’ve has NOVA for 4 years and are very pleased. Cost is reasonable with the taste much improved. I would never own a home here without one.

[shirart]

SORRY for YOUR misunderstanding. I am well aware of the Irrigation water not coming through the filter system. I was refering to my wife watering plants with the hose or with a watering container. You must be an EMPLOYEE of Nova protecting your interest in the company. It's called JOB PROTECTION. It's like most things in life it's a personnal opinion on any particular subject. MINE is, Still not happy with the NOVA system. I don't have a large Aquarium of fish that I'm trying to protect, it's just me and my family. I still feel like we were sold bad info before we agreed to have the system installed. Info in AD was changed after our purchase. UGHHHHH

[retiredguy123]

SORRY for YOUR misunderstanding. I am well aware of the Irrigation water not coming through the filter system. I was refering to my wife watering plants with the hose or with a watering container. You must be an EMPLOYEE of Nova protecting your interest in the company. It's called JOB PROTECTION. It's like most things in life it's a personnal opinion on any particular subject. MINE is, Still not happy with the NOVA system. I don't have a large Aquarium of fish that I'm trying to protect, it's just me and my family. I still feel like we were sold bad info before we agreed to have the system installed. Info in AD was changed after our purchase. UGHHHHH
I have never had a filter system of any kind. I like the tap water just the way it is. But, it seems to me, that the Nova system is a system that allows your water to flow through cannisters that contain 3 types of filters. So, the water quality is entirely controlled by the type of filters you place in the cannisters. Why don't you research the different types of filters? Maybe you will find some filters that will fit into the cannister that will provide the water quality that you like.

[JSR22]

We and numerous neighbors have the NOVA filtration system. The systems were installed more than 8 years ago and everyone is happy. When we moved in the water smelled like chlorine. Since the installation we have great tasting water, clean clothes and dishes. I highly recommend NOVA.

[MartinSE]

About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

Sorry to hear this.

We have a nova system also. We normally have good-tasting water. But, I have found every month or two for a couple of hours we have a noticeable chlorine smell/taste.

It only happens occasionally and only for a short amount of time.

In looking into it, and discussing it with NOVA the conclusion I came to is that periodically the water company purges the system with a higher than normal level of chlorine which is too high a concentration for the filter to remove.

The filter is rated to remove some level of chlorine per gallon, if it exceeds that level some will get through. A solution would be to be an additional (4th) filter inline after the 3 you have that is for removing chlorine (assuming the bad smell/taste you are experiencing is chlorine.)

We moved here from a country location where we had a well. We were "downstream" from some industrial areas, and decided to put in a whole house filter on our well and we used the same types of filters NOVA uses. I did it myself so I did a lot of research and spoke with the University of Florida agricultural people (who we had tested our water) and they recommend the system.

[Carlsondm]

You can buy the wrench from Nova to change the filters. Cartridge filters are on Amazon and other places. Cuts the cost of changing filters in half. Use an under sink filter or Pur, Brita, etc pitcher filter for drinking water in the refrigerator if the taste bothers you. That offers another level of filtration for just drinking water. That is what we do.

The water stunk when we moved in. Nova removed that problem. We change filters when needed.

Cartridges are quite heavy wet, so be ready to lift weights if you do it yourself. There is a bypass.

[photo1902]

You can buy the wrench from Nova to change the filters. Cartridge filters are on Amazon and other places. Cuts the cost of changing filters in half. Use an under sink filter or Pur, Brita, etc pitcher filter for drinking water in the refrigerator if the taste bothers you. That offers another level of filtration for just drinking water. That is what we do.

The water stunk when we moved in. Nova removed that problem. We change filters when needed.

Cartridges are quite heavy wet, so be ready to lift weights if you do it yourself. There is a bypass.

So NOVA is adding a bypass nowadays?

[Carlsondm]

So NOVA is adding a bypass nowadays?
You need to install your own bypass.

[TCRSO]

We have Nova filters in our home and two rental properties and have had no issues. We change the filters once a year. We were advised that if you are in a new area (such as St Johns) which is still under development, the filters may need to be changed within 6 months since all of the pipes are new and may contain sediment.

[TedfromGA]

We have Nova and there potassium water softer plus a RO system for the refrigator. Change the filters every year. We installed Nova's system when we moved into the Villages almost 4 years ago. Our water is tasteless and smell less, no calcum deposites and clear ice cubes. There must be something wrong with your Nova system as too many people have had good experiences with it.

[Ptmckiou]

We have a NOVA system for 6 months, south of 44. It has removed the chlorine smell it had and now tastes great. However, I’m puzzled why one would buy bottled water ($$$), rather than using a great $50 filter cartridge in their refrigerator that will completely cleanup your drinking water. Prior to installing NOVA, we always used the filtered water from our refrigerator and the “change filter” light came on about once every 3 months because of high use.

We were told by our pool company that under no circumstance use water that has been softened in your pool (all outdoor faucets go through your house filter system). Softened water will deteriorate components of your pool, so you’ll need to bypass the softener when filling.

[EatthMama]

About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

Years ago I did a lot of research on whole house filtration systems for a book I was writing. I settled on the 1 million gallon Aquasana Rino for my home in ATL. I bought the 600,000 gallon system for my courtyard villa here, but had to have a plumber from outside TV to install.
There are 4 components to it. Only the pre filter and post filters need to be changed, and I do it myself. Aquasana will send filters on an auto schedule if you want it. I was getting backed up with too many filters, so had to have to have them stop doing this for awhile. The other 2 components are guaranteed for 600,000 gallons, which should last over 50 years according to my water usage.
No salta to add, and the water tastes great.
Good luck whatever you decide😊

[jimkerr]

About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

I've had several water systems in other homes we've owned in Florida. I've found Nova Filters to be excellent. The water finally tastes good out of any faucet. The recommendation to change yours at 28,000 gallons is just that. A recommendation.

The way you word your post is that Nova is somehow being unethical which is furthest from the truth. I've found them to be extremely honest. Try to find the prices of water treatment systems on their competitors websites. You wont be able to because these companies will try to milk each customer for as much as they possibly can.

I ripped out the crappy Pelican water softener that was in my house and couldn't be happier with my Nova system.

[EdFNJ]

About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

Must be something not working with ours because they get SO DIRTY that I have to change them once a year! :1rotfl::1rotfl:

Usage is like gas MPG, there are likely hundreds of variables that might require them to be changed more or less often. I change mine myself every Jan. Cost me about $95 direct from Nova. Only reason I don't let them do it is I HATE WAITING FOR ANY SERVICE TO SHOW UP! I have received different brands both from Nova and from 3rd party sources (Nova was actually a few cents cheaper than other places) as long at they were the right "microns" (although the last ones from Nova had a smaller "micron" for one of the filters).

There is one poster here who once claimed "Nova water tastes like crap" and frankly I'd bet a McDonalds Happy Meal he couldn't tell the difference on a true blind taste test between Nova or his or any other fave brand with water taken from the same faucet.

EDITED TO ADD DISCLAIMER: Changing the filters is "easy" but they do get quite heavy when wet and depending on how low it is mounted and ones physical condition :) it might be easier to have it done by them (or someone).

Attached are the last 2 years change so you can see how they work.

[dewilson58]

What is the cost of a pelican system?

Posted on their website.

[joelfmi]

If you don't want the help of a Master plumber, then why bother asking for help

[lawgolfer]

About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

Two final thoughts:

1. Is there a "bypass" line on the filter system? If so, could you have, inadvertently, turned the valves in the wrong order? If so, you might not be using the filter system and are running "raw" water in your house.

2. Buy two new activated charcoal filters. Install them in place of the second and third filters in the Nova system. The first filter (white color) is to remove sand and sediment and is needed. The second filter is to remove metals (primarily lead), and is not needed in The Villages. The third filter in the Nova system is activated charcoal.

With two charcoal filters in your system, and the certainty that the bypass valves are correctly positioned, it is hard to believe that you will experience a foul smell or taste in the household water.

[Ken D.]

Please note Pelican was recently acquired by Pentair, an international company. You can expect some changes there.


You are not the only one with issues with Nova.
Not sure how it was installed, but there should be bypass values on it.

If not, might be able to remove the actual filters and just let the water flow thru the canisters.

If you are going to re-invest in a whole house system.....I love our Pelican.
They have a good website and is a national company (unlike some locals).


Good Luck.

[photo1902]

You need to install your own bypass.

No thanks. I have no need for one and was just curious if they are adding them on installs nowadays.

[photo1902]

To keep your water tasting and smelling great consider installing the GE Reverse Osmosis Water Filtration System. This water filter is installed under your sink for a discreet appearance and filters up to 11 Gal. of water daily. The reverse osmosis membrane helps reduce microscopic contaminants such as arsenic, lead and ammonia, for better tasting water for drinking and cooking. The filter indicator reminds you when to replace the filter.
Triple-stage filtration - Our triple-stage filtration process reduces 95 impurities from your drinking water, including lead
Lead removal - Lead is invisible, tasteless and odorless when present in water. Reduce lead with this under-sink filtration system
Design and function - Our filtration faucet is as functional as it is stylish, with a filter change indicator to alert you when it's time to change your filter
Big results, small footprint - Get the best in filtration without sacrificing your space. Our reverse osmosis system is easy to install under the sink
NSF/ANSI certified - Certified to meet the highest quality control standards. Full details found on the performance data sheet
Premium filtration - Maintain premium filtration levels with replacement filters FQ18PN and FQ18MN
Easy-change filter -Change filters in a snap with zero mess, thanks to the twist/lock design
Easy install - With push-to-connect fittings, you can install your system in no time
recommend by mater plumber THD

Straight from the Home Depot website :popcorn:

[jimbo2012]

A three stage Reverse osmosis (RO) unit as stated above is 95% and that when the filters are changed on regular basis.
But most folks don't know when to change them, absent frequent changes that 95% drops.
The filters to replace including the membrane are $135 if you do it yourself and is needed at about 240 gallons of use. or every 90 days.
The average for drinking a cooking is 2 gallons a day
The unit sells for two hundred dollars, for the money not a bad system initially,
but the annual cost of filter changes add up to over $500 a year.
Most folks in TV aren't going to get down on the floor and deal with changing filters let alone installing one.

But if you want the real deal the way to go for an RO's a 5 stage, 75 gallon a day they are 99% effective filters changes are 12-15 months.

Installed Nova 5 stage $575 filter replacements $105

https://cdn11.bigcommerce.com/s-aabq2uqurc/images/stencil/1280x1280/products/129/403/ro5__17638.1579978382.1280.1280__59979.1651438598. jpg?c=1

If you wish to DIY $379 set of 5 filter replacements only $49

If you want the details of any of our systems please call us 352.566.2649,
speak to Brad Or Bob
We'll be happy to clarify any point raised in this thread

.

[ton80]

You are not the only one with issues with Nova.
Not sure how it was installed, but there should be bypass values on it.

If not, might be able to remove the actual filters and just let the water flow thru the canisters.

If you are going to re-invest in a whole house system.....I love our Pelican.
They have a good website and is a national company (unlike some locals).


Good Luck.

DEWilson
I have read through the replies to the OP initial note and your note (reply #2). The vast majority of replies are positive to Nova Filters and the good results. To current time,
total responses 64
Positive responses 24
Negative responses 2 (Shiriart and DEWilson)

Regarding Pelican now Pentair responses 2 total
Positive 1: DEWilson
Negative 1 :#52 "who ripped out the crappy Pelican system"
NOVA WINS!

Suggestion to Shiriart: Contact Nova Filters to explain your problem. They can look at your filter conditions versus water usage and perhaps identify the problem. For example, your comments indicate that your filters get very dirty apparently much more than other responders reported experience. If the sediment breaks through the filters it will fill the voids in the activated carbon filter bed and stop removing Chlorine, etc, Bad taste will return. You may need more frequent sediment filter replacements due to an unusually high sediment load in your local Villages potable water system.

DEW, I have read the Pelican/Pentair website information.
The costs for Pelican/Pentair components are higher than Nova System installed.
There is less information on capacity etc. for Pentair components

I have had several discussions with Nova before we decided to install our system. I have an extensive background in water treating for Oil Refineries. The information from Nova was consistent with my experience.

Regarding national versus local companies, the quality of the advice you get is a function of the expertise of the individual you are talking to. Dealing with National companies you may get a local sales representative or a true technical resource in the main organization. Based on my past experience you often have to go up the line to reach the best resource. With Nova Filters, you can start "at the top" with Bob N who developed the systems.

I have had the Nova System of filters plus RO for drinking water for about 6 years. My wife is happy with the water and so am I.

[dewilson58]

I have had the Nova System of filters plus RO for drinking water for about 6 years. My wife is happy with the water and so am I.

Glad you are happy.

Nova sells a few in The Villages.

Pelican sell thousands across the USA.

Glad Jimbo is your friend...............you post a lot about Nova.

:1rotfl::1rotfl:

[ton80]

Glad you are happy.

Nova sells a few in The Villages.

Pelican sell thousands across the USA.

Glad Jimbo is your friend...............you post a lot about Nova.

:1rotfl::1rotfl:

DEW for the record:

1. NOVA reports 14,000 sales of systems on their website. That is more than a few.

2. I have posted 2 or 3 times on Nova filters sometimes to add facts to discussions and to state that I am happy with the NOVA systems performance. The majority of responders recommend NOVA.

3. I have looked at a few threads and notice that you have promoted Pelican at least 20 times. I only recall maybe 3 or 4 other posters recommending Pelican.

I am signing out of this thread now. I don't want to add any more to your prodigious post count.

[dewilson58]

DEW for the record:


:coolsmiley:

[photo1902]

DEWilson
I have read through the replies to the OP initial note and your note (reply #2). The vast majority of replies are positive to Nova Filters and the good results. To current time,
total responses 64
Positive responses 24
Negative responses 2 (Shiriart and DEWilson)

Regarding Pelican now Pentair responses 2 total
Positive 1: DEWilson
Negative 1 :#52 "who ripped out the crappy Pelican system"
NOVA WINS!

Suggestion to Shiriart: Contact Nova Filters to explain your problem. They can look at your filter conditions versus water usage and perhaps identify the problem. For example, your comments indicate that your filters get very dirty apparently much more than other responders reported experience. If the sediment breaks through the filters it will fill the voids in the activated carbon filter bed and stop removing Chlorine, etc, Bad taste will return. You may need more frequent sediment filter replacements due to an unusually high sediment load in your local Villages potable water system.

DEW, I have read the Pelican/Pentair website information.
The costs for Pelican/Pentair components are higher than Nova System installed.
There is less information on capacity etc. for Pentair components

I have had several discussions with Nova before we decided to install our system. I have an extensive background in water treating for Oil Refineries. The information from Nova was consistent with my experience.

Regarding national versus local companies, the quality of the advice you get is a function of the expertise of the individual you are talking to. Dealing with National companies you may get a local sales representative or a true technical resource in the main organization. Based on my past experience you often have to go up the line to reach the best resource. With Nova Filters, you can start "at the top" with Bob N who developed the systems.

I have had the Nova System of filters plus RO for drinking water for about 6 years. My wife is happy with the water and so am I.

I’ll add that they have excellent customer service. On a recent filter change, the tech replaced a defective pressure gauge on the system. No questions asked.

[junction29]

We have had the Nova system since 2013 and are very happy with it and the team that come and change our filters once a year, sorry you are not happy, but I think you are an exception, as all the people near us that have them fitted are happy with them.