View Full Version : Water Usage Now a Secret
retiredguy123
06-22-2022, 03:01 PM
As long as I have lived in The Villages, you could go to the "districtgov.org" website and click on "Utility Bill Inquiry" and view the water usage data for any address in The Villages. It was public information. You did this by doing an address search. That feature has recently been eliminated. Now, you need to enter the account number and last name of the person who lives at the address. Personally, I don't care who knows how much water I use, but I like to compare my usage to other properties in the neighborhood. To me, it is not a privacy issue. It was a useful feature, but now it is gone.
MartinSE
06-22-2022, 03:06 PM
It was a useful feature to you. Maybe not everyone felt the same way?
Stu from NYC
06-22-2022, 03:44 PM
Never did it but based on what I know now about irrigation would have shown me we were using too much water a long time ago and caused me to rid myself of Massey and saved quite a bit.
Topspinmo
06-22-2022, 03:56 PM
Actually I don’t think any personnel information should be public. That how sleazbags use information to steal. I don’t even think should be able to look up address and see who live there. IMO invasion of privacy. Now want talk about health records where I have to pay for my own records. But, any office worker or insurance has full access.
Dr.Butler
06-22-2022, 04:39 PM
Keeping in mind, that many people here are from European countries, that may have violated GDPR (General Data Protection Regulation).
Boffin
06-22-2022, 04:39 PM
Boogie, boogie, boogie!
MrFlorida
06-22-2022, 04:52 PM
Good, it's not really anybody's business anyway.
Garywt
06-22-2022, 04:54 PM
Not only water usage but you could see their entire bill and whether or not they were paying it or not. Always found it strange that this type of info was available for all to see.
villagetinker
06-22-2022, 05:13 PM
Could have been used by the bad guys to see if anyone was staying in the home (potable water use), so I am glad no longer available.
gatorbill1
06-22-2022, 05:28 PM
Called VCDD yesterday and told the new site is only a couple of days old and they are working on getting all the old information back.
I always check my water usage when meter is read - lets you know if you might have a leak or if they might have read it wrong, which has happened a few times. I called them and they re-read it the next day, so I didn't have to fight it after the bill was posted.
rhood
06-22-2022, 05:31 PM
I think the old page (data) is still there. I was able to access it using the last bill link they sent me. I took screen shots so I have all my neighbors account numbers. I also check vacant homes of snowbird neighbors each month when they are gone for abnormal use.
Altavia
06-22-2022, 05:47 PM
Flume is a nice option to monitor of your irrigation.
Flume Water | Smart Home Water Monitor | Water Leak Detector (https://flumewater.com/)
EdFNJ
06-22-2022, 06:16 PM
Could have been used by the bad guys to see if anyone was staying in the home (potable water use), so I am glad no longer available. You mean you don't have an automatic random toilet flusher hooked to your random light timer to fool the "bad guys"? :D :D
photo1902
06-22-2022, 06:34 PM
You mean you don't have an automatic random toilet flusher hooked to your random light timer to fool the "bad guys"? :D :D
Priceless.
Djean1981
06-22-2022, 06:54 PM
As long as I have lived in The Villages, you could go to the "districtgov.org" website and click on "Utility Bill Inquiry" and view the water usage data for any address in The Villages. It was public information. You did this by doing an address search. That feature has recently been eliminated. Now, you need to enter the account number and last name of the person who lives at the address. Personally, I don't care who knows how much water I use, but I like to compare my usage to other properties in the neighborhood. To me, it is not a privacy issue. It was a useful feature, but now it is gone.
Water usage, even who owns what property is no one's business. I know it's public record, but I don't believe it should be unless property is owned by a business..
villagetinker
06-22-2022, 07:10 PM
You mean you don't have an automatic random toilet flusher hooked to your random light timer to fool the "bad guys"? :D :D
I am trying to keep that quiet.....:1rotfl::1rotfl::1rotfl::1rotfl:
photo1902
06-22-2022, 07:19 PM
[QUOTE=villagetinker;2109152]I am trying to keep that quiet.....:1rotfl::1rotfl::1rotfl::1rotfl:
///
Luggage
06-23-2022, 04:23 AM
Gpdr to is only enforceable in europe
MSchad
06-23-2022, 05:32 AM
I just went to the sight and I can search and view mine and all my neighbors bills and usage.
bluecenturian
06-23-2022, 05:53 AM
If you want to know other peoples business then ask them. My bills and water usage is not a tool for you. This option should have never been accessible.
mkjelenbaas
06-23-2022, 05:57 AM
Never did it but based on what I know now about irrigation would have shown me we were using too much water a long time ago and caused me to rid myself of Massey and saved quite a bit.
How did Massey control your water useage? Just curious
cathell62
06-23-2022, 06:25 AM
Instead of complaining without knowledge, why wouldn't you think to call and ask?? Sounds like you like to stir up problems without knowing the details.
A new system was integrated that is different, there's always positives and negatives. The District looks for everyone benefit to do the best thing.
You could be part of the solution by finding out more before giving a wrong and negative opinion.
As long as I have lived in The Villages, you could go to the "districtgov.org" website and click on "Utility Bill Inquiry" and view the water usage data for any address in The Villages. It was public information. You did this by doing an address search. That feature has recently been eliminated. Now, you need to enter the account number and last name of the person who lives at the address. Personally, I don't care who knows how much water I use, but I like to compare my usage to other properties in the neighborhood. To me, it is not a privacy issue. It was a useful feature, but now it is gone.
Stu from NYC
06-23-2022, 06:35 AM
How did Massey control your water useage? Just curious
Each technician would set the run times differently by time and number of days. Had three guys last summer and their recommended settings were very different.
Would have thought that since Massey knows this area well they would give their newer techs a handout that suggests normal times for say grassy area and also how many days.
retiredguy123
06-23-2022, 06:45 AM
Instead of complaining without knowledge, why wouldn't you think to call and ask?? Sounds like you like to stir up problems without knowing the details.
A new system was integrated that is different, there's always positives and negatives. The District looks for everyone benefit to do the best thing.
You could be part of the solution by finding out more before giving a wrong and negative opinion.
I did call and email the District Utility Department about the water usage feature. Here is the reply I got from them. The purpose of this thread is to share information that has been discussed on other threads on this website. My opinion is that it was a good feature, that was available for many years. Everyone is entitled to their own opinion. I don't understand how my post is stirring up any problems.
"Good afternoon,
It has been eliminated. The new company that we are using does not offer this feature."
Best Regards,
Esta
Community Development Districts_emailsig
Esta Knipper, Billing & Collections Technician
984 Old Mill Run | The Villages, Florida 32162
Direct: 352.750.0000 | Fax: 352.674.1999
Esta.knipper@districtgov.org | Village Community Development Districts (http://www.DistrictGov.org)
Hospitality · Stewardship · Innovation & Creativity · Hard Work
dewilson58
06-23-2022, 06:47 AM
Have a Block Party.
BYOB
&
BYOWB
(bring your own water bill)
:beer3:
retiredguy123
06-23-2022, 06:49 AM
I just went to the sight and I can search and view mine and all my neighbors bills and usage.
Can you explain specifically how you did that? I am not able to do it, and The Villages utility department told me that access to water usage data was eliminated, except for those who can provide a name and account number. See Post No. 24.
Thanks.
Arctic Fox
06-23-2022, 07:28 AM
You mean you don't have an automatic random toilet flusher hooked to your random light timer to fool the "bad guys"? :D :D
Gotta get myself one of them :-)
Oldragbagger
06-23-2022, 07:47 AM
I for one do not like the idea of of my billing information being available to ANYONE, I don’t really care how someone else may think it benefits them to know my business. That is total BS.
DaleDivine
06-23-2022, 07:49 AM
I am trying to keep that quiet.....:1rotfl::1rotfl::1rotfl::1rotfl:
If anybody could have that, you would be the one...
:highfive::highfive:
haysus7
06-23-2022, 08:18 AM
Flume is a nice option to monitor of your irrigation.
Flume Water | Smart Home Water Monitor | Water Leak Detector (https://flumewater.com/)
This sounds interesting. Do you have one for potable and one for irrigation?
Wyseguy
06-23-2022, 08:26 AM
Actually I don’t think any personnel information should be public. That how sleazbags use information to steal. I don’t even think should be able to look up address and see who live there. IMO invasion of privacy. Now want talk about health records where I have to pay for my own records. But, any office worker or insurance has full access.
Isn't that amazing. I pay for the MRI or PTSCAN and do not have access to the reults. I have to ask my doctor to get them. Seems wrong.
ryoungs
06-23-2022, 08:34 AM
This is off the subject, kind of, but my last water bill said I used 17,500 gallons of water last month, and over 18,000 gallons the month before. I just bought the house, and it is unoccupied. I have the water shut off, both for the irrigation and the potable water. I called the Villages office which handles water bills, and after a long wait on hold, a lady finally came on the phone. I guess she was having a bad day because she was quite snarky and rude. At any rate, she told me I probably had a leaky toilet. I am at home up north in Illinois during the summer months, but I did have a man who could go inside the house and check the toilets and the sprinkler system. He found no leaks in the toilets, and the sprinkler system was indeed shut off. While she was on the phone, I asked the lady if there was a discounted amenity fee rate for snowbirds such as myself. I had no hopes that there actually would be one, but I was surprised at her rude response. Anyway, more than 35,000 gallons of water usage in two months sounds over the top. So, does anyone have any constructive words of advice for me? She did promise to have someone stop by and check that the meter was okay, but it does not seem that happened. (By the way, I have noticed that sometimes the comments here on Talk of the Villages are rather supercilious. I would ask that such responders sit on their hands and let others give me advice. Thanks.)
Keefelane66
06-23-2022, 08:37 AM
Isn't that amazing. I pay for the MRI or PTSCAN and do not have access to the reults. I have to ask my doctor to get them. Seems wrong.
Not true you can obtain dvd of scan and written report. All you need to do is ask
Keefelane66
06-23-2022, 08:41 AM
as long as i have lived in the villages, you could go to the "districtgov.org" website and click on "utility bill inquiry" and view the water usage data for any address in the villages. It was public information. You did this by doing an address search. That feature has recently been eliminated. Now, you need to enter the account number and last name of the person who lives at the address. Personally, i don't care who knows how much water i use, but i like to compare my usage to other properties in the neighborhood. To me, it is not a privacy issue. It was a useful feature, but now it is gone.
myob!
retiredguy123
06-23-2022, 08:47 AM
I don't know if it would be worth it, but you can apply for a one time reduction on your water bill for a leak. Also, if you live south of Rt 466, your bill should provide separate usage information for potable and irrigation water. If the water valves are shut off, then any leak would most likely be outside the house. Another possibility is that the valve is leaking as well as a toilet. Toilet leaks are sometimes difficult to detect because they can be intermittent.
Bill14564
06-23-2022, 08:53 AM
This is off the subject, kind of, but my last water bill said I used 17,500 gallons of water last month, and over 18,000 gallons the month before. I just bought the house, and it is unoccupied. I have the water shut off, both for the irrigation and the potable water. I called the Villages office which handles water bills, and after a long wait on hold, a lady finally came on the phone. I guess she was having a bad day because she was quite snarky and rude. At any rate, she told me I probably had a leaky toilet. I am at home up north in Illinois during the summer months, but I did have a man who could go inside the house and check the toilets and the sprinkler system. He found no leaks in the toilets, and the sprinkler system was indeed shut off. While she was on the phone, I asked the lady if there was a discounted amenity fee rate for snowbirds such as myself. I had no hopes that there actually would be one, but I was surprised at her rude response. Anyway, more than 35,000 gallons of water usage in two months sounds over the top. So, does anyone have any constructive words of advice for me? She did promise to have someone stop by and check that the meter was okay, but it does not seem that happened. (By the way, I have noticed that sometimes the comments here on Talk of the Villages are rather supercilious. I would ask that such responders sit on their hands and let others give me advice. Thanks.)
A leaking toilet while I was up north was about 28,000 gals one month. After that I had the water turned off inside my house when I wasn't there.
There have been a couple threads in the last year concerning bad water meters. Try searching for those to find how those issues were identified and resolved.
Wyseguy
06-23-2022, 09:03 AM
This is off the subject, kind of, but my last water bill said I used 17,500 gallons of water last month, and over 18,000 gallons the month before. I just bought the house, and it is unoccupied. I have the water shut off, both for the irrigation and the potable water. I called the Villages office which handles water bills, and after a long wait on hold, a lady finally came on the phone. I guess she was having a bad day because she was quite snarky and rude. At any rate, she told me I probably had a leaky toilet. I am at home up north in Illinois during the summer months, but I did have a man who could go inside the house and check the toilets and the sprinkler system. He found no leaks in the toilets, and the sprinkler system was indeed shut off. While she was on the phone, I asked the lady if there was a discounted amenity fee rate for snowbirds such as myself. I had no hopes that there actually would be one, but I was surprised at her rude response. Anyway, more than 35,000 gallons of water usage in two months sounds over the top. So, does anyone have any constructive words of advice for me? She did promise to have someone stop by and check that the meter was okay, but it does not seem that happened. (By the way, I have noticed that sometimes the comments here on Talk of the Villages are rather supercilious. I would ask that such responders sit on their hands and let others give me advice. Thanks.)
IF, and that is a big IF, everything is really turned off, I would propose the most likely scenario is that you have a leak somewhere (usually underground) after the meter. Do you know anyone in the neighborhood that could go look and listen?
Wyseguy
06-23-2022, 09:09 AM
Not true you can obtain dvd of scan and written report. All you need to do is ask
I have asked and was told that I had to get it from my doctor as they ordered the test. Fl Cancer will release my blood work, but Sarasota Memorial and Doctors Hospital will not release scan results directly to me. I want to clarify that I am not asking for the report before my doctor, but am asking for the report so I can file it with all of the treatments and surgeries for documentation.
In NY I had a similar issue with Sloan, though Hackensack Hospital and Valley did release them. Perhaps the question is who owns the report? Would it be the doctor who ordered it, the facility that did it, or the patient?
DaleDivine
06-23-2022, 09:30 AM
I think the old page (data) is still there. I was able to access it using the last bill link they sent me. I took screen shots so I have all my neighbors account numbers. I also check vacant homes of snowbird neighbors each month when they are gone for abnormal use.
Well, it was good info if you were helping friends keep an eye on water usage while they were away... It would be so easy for someone to hook a hose up to a snowbirder's house and fill their pool or hottub...
:bigbow::bigbow:
DaleDivine
06-23-2022, 09:35 AM
A leaking toilet while I was up north was about 28,000 gals one month. After that I had the water turned off inside my house when I wasn't there.
There have been a couple threads in the last year concerning bad water meters. Try searching for those to find how those issues were identified and resolved.
My meter was read (so they said). I couldn't get the numbers to come on. I called and they informed me how to see the numbers. Nothing worked so next day my meter was changed and the bill was adjusted. Soooo, it happens...
:popcorn::popcorn::popcorn:
DaleDivine
06-23-2022, 09:40 AM
Not true you can obtain dvd of scan and written report. All you need to do is ask
They actually did an MRI on your water meter to look for leaks...
:eclipsee_gold_cup::eclipsee_gold_cup:
retiredguy123
06-23-2022, 10:08 AM
I appreciate all of the opinions. The website, "districtgov.org", is a public website that offers public information. You don't even need to be a Villager to access it. People can disagree about what information should or shouldn't be included on the site. But, I don't think it is appropriate to criticize someone who is just viewing and commenting on the public information that is available.
rhood
06-23-2022, 10:37 AM
I think the old page (data) is still there. I was able to access it using the last bill link they sent me. I took screen shots so I have all my neighbors account numbers. I also check vacant homes of snowbird neighbors each month when they are gone for abnormal use.
Well, it was good info if you were helping friends keep an eye on water usage while they were away... It would be so easy for someone to hook a hose up to a snowbirder's house and fill their pool or hottub...
:bigbow::bigbow:
I have their account numbers, so I will still be able to check empty houses for abnormal use.
JMintzer
06-23-2022, 11:04 AM
Furiously Googling the definition of "supercilious"...
It's possible that construction crews were using your water before to took possession of the home.
That happened to us with a new home some 30 years ago.
The builder had "inadvertently" put our registered meter on the home being built next door and theirs on ours. The construction crews were using water at the construction site to water lawns, wash out cement mixers, hose down the street, etc, etc, etc...
When we moved in, our first bill was astronomical, since you're typically billed on past usage! It took several phone calls to straighten everything out and have our bill adjusted...
defrey12
06-23-2022, 11:29 AM
Keeping in mind, that many people here are from European countries, that may have violated GDPR (General Data Protection Regulation).
But we’re not in Europe, are we…
Topspinmo
06-23-2022, 11:54 AM
I think the old page (data) is still there. I was able to access it using the last bill link they sent me. I took screen shots so I have all my neighbors account numbers. I also check vacant homes of snowbird neighbors each month when they are gone for abnormal use.
IMO this is exactly why it shouldn’t be public :sigh:
Topspinmo
06-23-2022, 11:57 AM
Isn't that amazing. I pay for the MRI or PTSCAN and do not have access to the reults. I have to ask my doctor to get them. Seems wrong.
And pay for them if want it in CD.
Topspinmo
06-23-2022, 12:00 PM
This is off the subject, kind of, but my last water bill said I used 17,500 gallons of water last month, and over 18,000 gallons the month before. I just bought the house, and it is unoccupied. I have the water shut off, both for the irrigation and the potable water. I called the Villages office which handles water bills, and after a long wait on hold, a lady finally came on the phone. I guess she was having a bad day because she was quite snarky and rude. At any rate, she told me I probably had a leaky toilet. I am at home up north in Illinois during the summer months, but I did have a man who could go inside the house and check the toilets and the sprinkler system. He found no leaks in the toilets, and the sprinkler system was indeed shut off. While she was on the phone, I asked the lady if there was a discounted amenity fee rate for snowbirds such as myself. I had no hopes that there actually would be one, but I was surprised at her rude response. Anyway, more than 35,000 gallons of water usage in two months sounds over the top. So, does anyone have any constructive words of advice for me? She did promise to have someone stop by and check that the meter was okay, but it does not seem that happened. (By the way, I have noticed that sometimes the comments here on Talk of the Villages are rather supercilious. I would ask that such responders sit on their hands and let others give me advice. Thanks.)
Did you shut water off at meter? if not you may have leak (i doubt it) after meter and before house shut off. But if you did have leak 35,000 gallons of water would show up somewhere I would think.
Topspinmo
06-23-2022, 12:03 PM
I have asked and was told that I had to get it from my doctor as they ordered the test. Fl Cancer will release my blood work, but Sarasota Memorial and Doctors Hospital will not release scan results directly to me. I want to clarify that I am not asking for the report before my doctor, but am asking for the report so I can file it with all of the treatments and surgeries for documentation.
In NY I had a similar issue with Sloan, though Hackensack Hospital and Valley did release them. Perhaps the question is who owns the report? Would it be the doctor who ordered it, the facility that did it, or the patient?
IMO should be the person paying for it.
retiredguy123
06-23-2022, 12:10 PM
Isn't that amazing. I pay for the MRI or PTSCAN and do not have access to the reults. I have to ask my doctor to get them. Seems wrong.
Section 456.057, Florida Statutes, allows patients or their legal representative to receive copies of all reports and records relating to an examination or treatment by a healthcare practitioner.
If you have a scan or test done at Lake Medical Imaging, you can pick up a copy of the written report and/or the DVD the next day. If you have blood tests done by Quest, you can view the results on their website, usually the next day. It is a good idea to set up a user name and password with both of these companies.
CFrance
06-23-2022, 12:58 PM
How did Massey control your water useage? Just curious
I think I can answer that. We added sprinklers to our Massey contract 6
months ago. The first time they came out, our next water usage was $20 higher than normal. It turns out whoever came out increased the watering times without telling us. The next quarter when they came out, I was a lot more on top of what they were doing and gave specific in instructions as to how much watering we wanted.
retiredguy123
06-23-2022, 01:08 PM
I think I can answer that. We added sprinklers to our Massey contract 6
months ago. The first time they came out, our next water usage was $20 higher than normal. It turns out whoever came out increased the watering times without telling us. The next quarter when they came out, I was a lot more on top of what they were doing and gave specific in instructions as to how much watering we wanted.
I have the Massey irrigation maintenance service, primarily in case I need someone to fix an underground leak, or repair a broken sprinkler. But, I would never allow them to touch the controller in the garage. Their sprinkler technicians are not trained properly on how the controller functions. Also, they see several different controllers in other houses, and they cannot know how to set up every one. Setting up the controller is a DIY task.
OrangeBlossomBaby
06-23-2022, 01:52 PM
I think the old page (data) is still there. I was able to access it using the last bill link they sent me. I took screen shots so I have all my neighbors account numbers. I also check vacant homes of snowbird neighbors each month when they are gone for abnormal use.
That's really creepy and stalkerish.
MSchad
06-23-2022, 05:37 PM
Can you explain specifically how you did that? I am not able to do it, and The Villages utility department told me that access to water usage data was eliminated, except for those who can provide a name and account number. See Post No. 24.
Thanks.
BS&A Online (https://bsaonline.com/)
Search, then view current bill link.
Lynnesail
06-24-2022, 04:53 AM
I have asked and was told that I had to get it from my doctor as they ordered the test. Fl Cancer will release my blood work, but Sarasota Memorial and Doctors Hospital will not release scan results directly to me. I want to clarify that I am not asking for the report before my doctor, but am asking for the report so I can file it with all of the treatments and surgeries for documentation.
In NY I had a similar issue with Sloan, though Hackensack Hospital and Valley did release them. Perhaps the question is who owns the report? Would it be the doctor who ordered it, the facility that did it, or the patient?
They own the report, you have a right to the information.
CosmicTrucker
06-24-2022, 06:38 AM
I think I can answer that. We added sprinklers to our Massey contract 6
months ago. The first time they came out, our next water usage was $20 higher than normal. It turns out whoever came out increased the watering times without telling us. The next quarter when they came out, I was a lot more on top of what they were doing and gave specific in instructions as to how much watering we wanted.
I’m newly full time, but have been using Massey for over a year. I’m in control of the sprinkler system and I’ve set it to their recommendation.
But taking a look at all of the nice, healthy green grass growing around the walking paths here in Hawkins has made me wonder if all of this watering is some sort of money making system for the Villages. None of that grass around the ponds and walking paths is irrigated, only the few trees planted near the paths are. So why is that grass so nice and healthy looking and I’m spending a lot of money with Massey by paying them to fertilize and insecticide and cut the yard to only have **** poor results.
SeaCros
06-24-2022, 07:06 AM
In these days you have to make sure you can be as secure as possible. That information could be considered PII and should not have been accessible to EVERYONE but only the property owner. When/If someone would to get ahold of that could link down to some other data that you would not out there on the inter-webs. Its better to more secure than not secure at all.
Bill14564
06-24-2022, 07:54 AM
In these days you have to make sure you can be as secure as possible. That information could be considered PII and should not have been accessible to EVERYONE but only the property owner. When/If someone would to get ahold of that could link down to some other data that you would not out there on the inter-webs. Its better to more secure than not secure at all.
What data on the water bill is PII? It has my name and my address - information that is stored in dozens of other places including the Villages phone book. Surely you do not mean to imply that the Villages phone book is leaking everyone's PII!
Oldragbagger
06-24-2022, 08:08 AM
What data on the water bill is PII? It has my name and my address - information that is stored in dozens of other places including the Villages phone book. Surely you do not mean to imply that the Villages phone book is leaking everyone's PII!
They still have the ability to look at my bill and this just seems wrong. My personal finances, or anything else about my life, is my own business and mine only unless I choose to disclose it. Back in the pre-electronic everything days this would be the equivalent of someone intercepting and opening my mail. Would that seem okay to you? And also, being listed in the Villlages phone book, or not, is a choice. As of now we aren’t.
retiredguy123
06-24-2022, 08:28 AM
They still have the ability to look at my bill and this just seems wrong. My personal finances, or anything else about my life, is my own business and mine only unless I choose to disclose it. Back in the pre-electronic everything days this would be the equivalent of someone intercepting and opening my mail. Would that seem okay to you? And also, being listed in the Villlages phone book, or not, is a choice. As of now we aren’t.
If you go to the Google or Bing website, and type in your name followed by "the villages", and/or a previous city where you lived, you may be surprised at how much of your personal information is available to the public. Two other sources of information are the county real estate website and the Florida voter registration website.
Bill14564
06-24-2022, 08:30 AM
They still have the ability to look at my bill and this just seems wrong. My personal finances, or anything else about my life, is my own business and mine only unless I choose to disclose it. Back in the pre-electronic everything days this would be the equivalent of someone intercepting and opening my mail. Would that seem okay to you? And also, being listed in the Villlages phone book, or not, is a choice. As of now we aren’t.
Back in the pre-electronic days you would not have been able to see and respond to my reply to SeaCros - should I be upset that you did?
If your water bill reveals anything at all about your personal finances then you have bigger problems than whether I can see it or not.
Is it nice to be able to compare my irrigation usage to that of my neighbors to determine if I am using too much water? Yes. Is it necessary that I be able to do that? No. Do I care if others can see how much water I use? No. Is there any personally identifiable information on my water bill? Absolutely not.
twoplanekid
06-24-2022, 08:47 AM
I really appreciate all of the comments on this posting as I am on the NSCUDD board. While district staff did present this new change for utility billing to the board, the focus was on possible saving if and when enough customers would discontinue the use of having paper statements sent to them. This new firm is supposed to actively promote this switch to using only online statements as this new firm is costing us a little bit more than the previous billing firm. The board was never shown nor discussed the new access method other than staff saying online billing statements would look very similar to what was shown on the old system.
While local boards with local control sound good and are promoted, it’s not always a panacea to produce and monitor public programs. Now, if I can just find my account number to access my statement.:undecided:
debem1@aol.com
06-24-2022, 09:56 AM
We have actually spoken to our neighbors who also shared their billing with us.
kansasr
06-25-2022, 11:04 AM
It's now been a full day since I received notice of my bill under the new system. Every attempt to actually look at the bill tells me to "try again later". Not a fan so far!
I really appreciate all of the comments on this posting as I am on the NSCUDD board. While district staff did present this new change for utility billing to the board, the focus was on possible saving if and when enough customers would discontinue the use of having paper statements sent to them. This new firm is supposed to actively promote this switch to using only online statements as this new firm is costing us a little bit more than the previous billing firm. The board was never shown nor discussed the new access method other than staff saying online billing statements would look very similar to what was shown on the old system.
While local boards with local control sound good and are promoted, it’s not always a panacea to produce and monitor public programs. Now, if I can just find my account number to access my statement.:undecided:
MrChip72
06-25-2022, 03:10 PM
I’m newly full time, but have been using Massey for over a year. I’m in control of the sprinkler system and I’ve set it to their recommendation.
I'm a fairly new owner. I just went into the settings and set it to run 1/3rd of the time that they had it set at initially and my lawn looks just the same as all of my neighbors.
OrangeBlossomBaby
06-25-2022, 05:51 PM
Back in the pre-electronic days you would not have been able to see and respond to my reply to SeaCros - should I be upset that you did?
If your water bill reveals anything at all about your personal finances then you have bigger problems than whether I can see it or not.
Is it nice to be able to compare my irrigation usage to that of my neighbors to determine if I am using too much water? Yes. Is it necessary that I be able to do that? No. Do I care if others can see how much water I use? No. Is there any personally identifiable information on my water bill? Absolutely not.
People who want to know the vacation patterns of potential home burglary victims would LOVE to know your water usage habits.
If they see you don't use much water (other than sprinklers) during the months of June and July, they'll have a nice addition to next year's list of easy pickin's.
MrChip72
06-25-2022, 06:08 PM
People who want to know the vacation patterns of potential home burglary victims would LOVE to know your water usage habits.
If they see you don't use much water (other than sprinklers) during the months of June and July, they'll have a nice addition to next year's list of easy pickin's.
Theoritically yes, but realistically how many villages homes have anything worth breaking into for? My most expensive items in my house is probably the appliances. No burglar is going to be stealing your fridge or stove. I've yet to visit a fellow Villagers home where they have anything worth stealing to be honest to make a "Big score". Would be easier to steal golf carts at a rec center for thieves I would guess.
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