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kingofbeer
10-30-2022, 07:53 AM
Purchased a new home in Maxwell Villas all the way out on Monument Way. The closing is coming up real soon. Not very happy about the condition of the streets leading into Maxwell Villas. The streets leading up are littered with nails, sand completely covering the street, and construction debris.Not really safe to drive your car through construction debris. Also, if we find and point out problems with hanging lights and things like that in the house during the walk-through. Is the builder required to fix or replace them? Any idea why the brand new concrete driveways do not always look the same color throughout? Is this a quality control issue with the contractor?

Bogie Shooter
10-30-2022, 08:09 AM
This too shall pass………..

Dotneko
10-30-2022, 08:32 AM
Purchased a new home in Maxwell Villas all the way out on Monument Way. The closing is coming up real soon. Not very happy about the condition of the streets leading into Maxwell Villas. The streets leading up are littered with nails, sand completely covering the street, and construction debris.Not really safe to drive your car through construction debris. Also, if we find and point out problems with hanging lights and things like that in the house during the walk-through. Is the builder required to fix or replace them? Any idea why the brand new concrete driveways do not always look the same color throughout? Is this a quality control issue with the contractor?

Has the concrete completely cured yet?
Expect construction debris until the village is completely built out. We were an early build in St Cats and bought tire insurance - we had at least a half dozen claims on it.
When you do your closing, you are just doing a 'how does the heating and airconditioning work' kind of discussion. In the weeks after closing, make a list. Submit that list to warranty and they will start to have the subs call you within 48 hours.
You can have an inspection done just after closing. Some do it just before the year is out too. We have enough building experience to feel comfortable doing our own inspection. Plus, we visited our build every single day (sometimes twice) until we were locked out. We had a lot of our list made before we even closed.

Babubhat
10-30-2022, 08:33 AM
Nothing unusual for new development. Will clear when built out

Kenswing
10-30-2022, 08:41 AM
As Bogie stated, this too shall pass. Any of us that built or bought a new house have had to endure the dust, the noise, the flat tires. You’re living in an active construction zone.

As far as defects with the house itself. None of that will be addressed during your walkthrough unless it’s of an urgent nature. You have a week(at least it was a week when we bought) to submit cosmetic flaws. A year for most other issues. Some systems have a greater than year warranty. It is strongly suggested that you get a professional home inspection done prior to your year anniversary. Book that early as the better inspectors book up months in advance. I recommend Frank D’Angelo. The Villages respect his reports. We had absolutely no pushback from Warranty on any of his findings.

retiredguy123
10-30-2022, 08:46 AM
If the concrete does not look the same color throughout, it probably is a quality control issue. But, unless it is really bad, you will most likely be stuck with it. The only solution would be to rip it out and replace it.

Tvflguy
10-30-2022, 08:52 AM
We designed our Designer home and moved into it 8 years ago. The quality was and is superb. We’ve made quite a few upgrades over the years and so satisfied.

Unless we come into tons of $$$ we would never consider moving especially into a new home in a new Village area.

To each their own. Hope it all works out for those with new in a new area. Those days are gone for us.

dewilson58
10-30-2022, 08:54 AM
Good advice on prior posts.

First..............breath, breath.

You purchased a new home in a new division, so you are in a construction zone.

The Developer has an EXCELLENT history of fixing issues with new homes.
I have never met anyone who was not happy with issues being addressed.
(now that I posted this, you will see a couple posts)

We accumulated a list of issues and everything was fixed 100%.
There were issues (minor & marginal to me) that I asked a Sub about and the Sub said h^ll yes.

Home inspections.............if you are not comfortable doing your own, do hire.
Money will spent if you are not comfortable.

Welcome to TV & Enjoy the journey.

JohnN
10-30-2022, 09:30 AM
The concrete around here is poor quality. It'll crack too, don't worry.
TV usually does a pretty good job on the walk-through at closing and then your follow-up warranty.

Stu from NYC
10-30-2022, 10:10 AM
I would hire an independent home inspector.

Garywt
10-30-2022, 12:12 PM
Anything you see on the walk through or even before they will fix. Then for a year they will take care of things. The day we put a deposit on our house there were 3 or so issues that we pointed out to our sales agent and they were fixed the next time we saw the house. We closed through the mail so we didn’t do a walk through. Our first time down our son who is a contractor made a list for us of things to be fixed and everything was taken care of.

patfla06
10-30-2022, 12:27 PM
We bought a spec home just south of 466A in 2013.
The Villages is great about fixing problems.

asianthree
10-30-2022, 01:26 PM
Purchased a new home in Maxwell Villas all the way out on Monument Way. The closing is coming up real soon. Not very happy about the condition of the streets leading into Maxwell Villas. The streets leading up are littered with nails, sand completely covering the street, and construction debris.Not really safe to drive your car through construction debris. Also, if we find and point out problems with hanging lights and things like that in the house during the walk-through. Is the builder required to fix or replace them? Any idea why the brand new concrete driveways do not always look the same color throughout? Is this a quality control issue with the contractor?

Welcome to your FIRST New Home in TV. Right now the streets in Richmond are at least drivable.. few months ago couldn’t tell where the road and property began. As everyone has said…all newly built villages have issues with dirt..nails and more Dirt. Is your drive different colors, or different from one house to another. Different houses will be poured from different trucks. As far as mix, it’s not like the old days where where experienced driver did a good mix. Now everything is automatic. Only difference is if company had multiple locations, than the water will be different, rarely will products be different at other locations, because the buyer is purchasing for all locations. Yep sitting on a truck can make some difference, in other places, however TV is pouring more Crete in a day than most pour in weeks. Trucks pull up unload, and two lots over and continue.

Your walk through is just to make sure everything is in place. You will have a sheet of things to fix right away. Simple process your agent can help. As builds on each street are completed roads will be cleaned up. Don’t worry your area should be done in about 4 months. The custom build roads will take little longer.

You have 30 days to fix any outside landscaping or it’s no longer covered. On our first home sprinkler control box was defective. I arrived Fourth of July, 3 weeks after closing and everything that should have been green was dead. Warranty department took care of it within 2 days.

In all three of our houses we had Frank D do the inspections. We contacted him at 10 1/2 months after closing on all of our new houses. He took our punch list, and made sure everything we noticed plus what additional things he found was emailed to the villages on the same day. We will be using Frank on our custom build, his reputation is stellar.

The the warranty department will take care of contacting appropriate companies.

Take a breath it’s just a house, like any other house you have bought new. Difference is the Warranty Department staff is here and happy to help.

Nucky
10-30-2022, 03:12 PM
Purchased a new home in Maxwell Villas all the way out on Monument Way. The closing is coming up real soon. Not very happy about the condition of the streets leading into Maxwell Villas. The streets leading up are littered with nails, sand completely covering the street, and construction debris.Not really safe to drive your car through construction debris. Also, if we find and point out problems with hanging lights and things like that in the house during the walk-through. Is the builder required to fix or replace them? Any idea why the brand new concrete driveways do not always look the same color throughout? Is this a quality control issue with the contractor?

I watched an area that I'm interested in go from garbage all over the place to showroom condition in a little over a week.

As far as the concrete color problem unless it is a drastically unbelievable situation then you get what you get. The reason for the difference in color can be due to many factors. Too much water per yard of concrete, and the concrete was on the truck for too long before it was placed. The biggest item that will affect the color is the sand that is used to mix the load. It could also be from two different brands of cement to make the load. Too much Slag or Flash can drastically change the color.

The rust marks on a driveway are usually because a landscaper threw down fertilizer without taking care to not apply it to the concrete.

Normally concrete cracks because it is not deep enough for the purpose it is being used for. A quality driveway should be at least 6 inches deep and uniformly excavated. If it's deeper in the middle and shallower on the sides then it's a matter of time before it snaps. A sidewalk of quality is 4 inches deep not 3inches as most contracts use to save a buck.

On the back of any concrete delivery receipt that I've ever seen from many different companies it clearly states that there is no responsibility for the finished color of the mix.

The contractors that they use for placing concrete in the new homes are artists with concrete as they are fighting with the biggest enemy of concrete and that would be the heat. They have a whole lot going against them and the work I've seen is top-drawer.

Good Luck and welcome to The Villages. You are going to be just fine.

Stu from NYC
10-30-2022, 05:07 PM
I watched an area that I'm interested in go from garbage all over the place to showroom condition in a little over a week.

As far as the concrete color problem unless it is a drastically unbelievable situation then you get what you get. The reason for the difference in color can be due to many factors. Too much water per yard of concrete, and the concrete was on the truck for too long before it was placed. The biggest item that will affect the color is the sand that is used to mix the load. It could also be from two different brands of cement to make the load. Too much Slag or Flash can drastically change the color.

The rust marks on a driveway are usually because a landscaper threw down fertilizer without taking care to not apply it to the concrete.

Normally concrete cracks because it is not deep enough for the purpose it is being used for. A quality driveway should be at least 6 inches deep and uniformly excavated. If it's deeper in the middle and shallower on the sides then it's a matter of time before it snaps. A sidewalk of quality is 4 inches deep not 3inches as most contracts use to save a buck.

On the back of any concrete delivery receipt that I've ever seen from many different companies it clearly states that there is no responsibility for the finished color of the mix.

The contractors that they use for placing concrete in the new homes are artists with concrete as they are fighting with the biggest enemy of concrete and that would be the heat. They have a whole lot going against them and the work I've seen is top-drawer.

Good Luck and welcome to The Villages. You are going to be just fine.

Cannot speak to quality further south the concrete guys just north of 466A did a great job. Had no idea they have no responsibility for the finished color.

joelfmi
10-31-2022, 04:34 AM
Renegotiate the selling price or walk it's a buyer market now. Housing sales has slower down a lot

Rwirish
10-31-2022, 04:59 AM
Welcome to paradise.

Worldseries27
10-31-2022, 05:10 AM
purchased a new home in maxwell villas all the way out on monument way. The closing is coming up real soon. Not very happy about the condition of the streets leading into maxwell villas. The streets leading up are littered with nails, sand completely covering the street, and construction debris.not really safe to drive your car through construction debris. Also, if we find and point out problems with hanging lights and things like that in the house during the walk-through. Is the builder required to fix or replace them? Any idea why the brand new concrete driveways do not always look the same color throughout? Is this a quality control issue with the contractor?
king of beer, breathe deeply, take a lot of pictures of your neighborhood so you can belly laugh later.

Mhope
10-31-2022, 05:20 AM
New build quality is about the same across the country. As for construction debris, be a good neighbor. It’s easy to pick up nails and screws while walking the dog or just strolling and toss in the trash.

Worldseries27
10-31-2022, 05:24 AM
Purchased a new home in Maxwell Villas all the way out on Monument Way. The closing is coming up real soon. Not very happy about the condition of the streets leading into Maxwell Villas. The streets leading up are littered with nails, sand completely covering the street, and construction debris.Not really safe to drive your car through construction debris. Also, if we find and point out problems with hanging lights and things like that in the house during the walk-through. Is the builder required to fix or replace them? Any idea why the brand new concrete driveways do not always look the same color throughout? Is this a quality control issue with the contractor?
SOME ITEMS LIKE WINDOW SCREENS HAVE ONLY 30 DAY PUNCH LIST TO RECTIFY. MY INSPECTOR FOUND MISSING CAPS ON THE ROOF OF THE LANAI. THATS WATER HAS A ELEVATOR TO YOUR CONCRETE FLOOR. IF YOU HAVE A GAS STOVE KEEP EYES PEELED IF THE SAME LINE IS GOING TO REAR OF THE HOUSE. MY LINE WAS UNSECURED AND BUSTED THRU THE KITCHEN CEILING. WALK AROUND THE BASE OF THE HOUSE LOOKING FOR SMALL PEICES SIZE OF SOFTBALLLS MISSING BY THE GROUND WAllS. THEY BLAMED RAIN WATER FALL OFF. I HAD IT REPLASTERED AND WATER PROOFED IT MYSELF

spinner1001
10-31-2022, 05:26 AM
Also, if we find and point out problems with hanging lights and things like that in the house during the walk-through. Is the builder required to fix or replace them?

The Developer’s warranty department will fix certain things within 30+/- days. of closing (at the walk through the builder may tell you fewer than 30) and a different set of things within one year of closing. We had a professional inspector do two inspections — one shortly after closing (for the 30-day window), sometimes known as a punch list inspection, and another inspection 11 months after closing (for the end of the one-year warranty). We received written reports each time. My inspector submitted his reports directly to the warranty department, which was one less burden for me.

The report for the punch list inspection identified a lot of items that required attention from the builder (e.g., insufficient attic insulation that I would not have detected), who addressed them.

Good inspectors in this area are very busy so I suggest that you make your appointment soon.

rrtjp
10-31-2022, 05:45 AM
Purchased a new home in Maxwell Villas all the way out on Monument Way. The closing is coming up real soon. Not very happy about the condition of the streets leading into Maxwell Villas. The streets leading up are littered with nails, sand completely covering the street, and construction debris.Not really safe to drive your car through construction debris. Also, if we find and point out problems with hanging lights and things like that in the house during the walk-through. Is the builder required to fix or replace them? Any idea why the brand new concrete driveways do not always look the same color throughout? Is this a quality control issue with the contractor?

Quality control and attention to detail is not good here. My previous homes I have purchased by Pulte, Divosta and K. Havnanian all were much better in the quality control area and in attention to detail. We were actually told when we were looking to buy here that “we were not buying a house here, we were buying a lifestyle “. We do love the lifestyle here. I get it though, how much attention to detail and quality control can go into a house that goes from a dirt lot to completion in two months time? I can’t believe how fast homes are built here. Does not leave much time for quality control or detail work.

NoMo50
10-31-2022, 06:34 AM
Renegotiate the selling price or walk it's a buyer market now. Housing sales has slower down a lot

Good luck with that. If those are the two options, better make sure you have your shoes on.

NoMo50
10-31-2022, 06:44 AM
The issues cited by the OP have been felt by anyone buying a new home in a new village. The pain is prolonged for those who are the early buyers. But, the streets will be cleaned up, and the construction traffic will subside once the Village is built out. However, one thing to keep in mind is that you will continue to see elevated levels of construction and trades traffic as all those new buyers "upgrade" their new homes. Pool builders, landscaping contractors, painters, driveway artists, you name it, will be in and out of the neighborhood on a daily basis. This will go on for probably close to two years, or at least that has been our experience. Once everyone has their home the way they want it, things will settle down.

JSR22
10-31-2022, 07:02 AM
Renegotiate the selling price or walk it's a buyer market now. Housing sales has slower down a lot

No negotiation of price on new construction in TV. You pay the full listed price. You walk you lose your deposit.

Marathon Man
10-31-2022, 07:07 AM
Renegotiate the selling price or walk it's a buyer market now. Housing sales has slower down a lot

Really bad advice.

bark4me
10-31-2022, 07:13 AM
Purchased a new home in Maxwell Villas all the way out on Monument Way. The closing is coming up real soon. Not very happy about the condition of the streets leading into Maxwell Villas. The streets leading up are littered with nails, sand completely covering the street, and construction debris.Not really safe to drive your car through construction debris. Also, if we find and point out problems with hanging lights and things like that in the house during the walk-through. Is the builder required to fix or replace them? Any idea why the brand new concrete driveways do not always look the same color throughout? Is this a quality control issue with the contractor?
Yes there's a quality control issue. When you throw up houses as fast as TV is doing, that's expected

retiredguy123
10-31-2022, 07:20 AM
The Developer’s warranty department will fix certain things within 30+/- days. of closing (at the walk through the builder may tell you fewer than 30) and a different set of things within one year of closing. We had a professional inspector do two inspections — one shortly after closing (for the 30-day window), sometimes known as a punch list inspection, and another inspection 11 months after closing (for the end of the one-year warranty). We received written reports each time. My inspector submitted his reports directly to the warranty department, which was one less burden for me.

The report for the punch list inspection identified a lot of items that required attention from the builder (e.g., insufficient attic insulation that I would not have detected), who addressed them.

Good inspectors in this area are very busy so I suggest that you make your appointment soon.
As I understand it, the 30 day rule is flexible and only applies to cosmetic items that could have been caused by the owner. But, if you have a defect that was obviously caused by the builder, they will usually correct it under the one year warranty. The Villages is very generous regarding warranty items.

me4vt
10-31-2022, 07:23 AM
Most concrete cracks because it was poured to hot (wet) and it’s not cured properly!! Wet the concrete, cover it with plastic wet it down daily for four days so it cures slow. Not something contractors do now days!!

SusanStCatherine
10-31-2022, 07:56 AM
All cosmetic defects now must be reported with SEVEN (7) days to be guaranteed to be fixed under warranty. Anyone saying otherwise are not aware of the new policy.

SusanStCatherine
10-31-2022, 08:01 AM
Report your driveway concern now, at closing, and within first seven days. Get a receipt of your report to warranty.
Even better, also get an independent inspection conducted within the seven day window after closing. That would be an outside opinion on the driveway and other issues.

maistocars
10-31-2022, 08:06 AM
As Bogie stated, this too shall pass. Any of us that built or bought a new house have had to endure the dust, the noise, the flat tires. You’re living in an active construction zone.

As far as defects with the house itself. None of that will be addressed during your walkthrough unless it’s of an urgent nature. You have a week(at least it was a week when we bought) to submit cosmetic flaws. A year for most other issues. Some systems have a greater than year warranty. It is strongly suggested that you get a professional home inspection done prior to your year anniversary. Book that early as the better inspectors book up months in advance. I recommend Frank D’Angelo. The Villages respect his reports. We had absolutely no pushback from Warranty on any of his findings.
Yes on Frank D. Make your 1 - year walkthrough at 11-month mark and make it at least 6 months out as he is fully booked.

SusanStCatherine
10-31-2022, 08:07 AM
I was told concrete here is not as good quality as up north and in the past. Careful using using chemicals or pressure washing. It's why many have painted driveways or pavers installed.

SusanStCatherine
10-31-2022, 08:17 AM
We bought a spec home just south of 466A in 2013.
The Villages is great about fixing problems.

"The Villages WAS great about fixing problems."

Or

"The Villages is great about fixing MOST problems"

Just past one year warranty here with major outstanding issues.

charmed59
10-31-2022, 08:30 AM
Our house was built in 2005. I just had carpet pulled up and replaced by tile. There were huge cracks in the concrete floor of every room. The flooring guy said that’s just what happens, he’s seen it in every house he’s done in the Villages. He knew how to deal with it.

asianthree
10-31-2022, 09:31 AM
"The Villages WAS great about fixing problems."

Or

"The Villages is great about fixing MOST problems"

Just past one year warranty here with major outstanding issues.

What are your major outstanding issues, not covered by warranty department at your one year? Did you not report issues or use professional inspection prior to your one year anniversary?
Or is warranty department refusing to fix major issues, with in your anniversary date?

All new Home Owners need that information.

lawgolfer
10-31-2022, 10:03 AM
All concrete will vary in color from slab to slab unless it has been a continuous pour from one batch. If it is sound and is, otherwise, level and in good condition, your only remedy is to have it painted or topped with pavers

The real problem with concrete, which I can't believe will ever show up in TV given the skill and experience of the contractors, is when it has been improperly "cured". This happens in high heat. The surface of all concrete needs to be kept damp for several hours after it has been poured and floated. All this involves is having someone present with a garden hose and, lightly, mist the surface so as to prevent the surface from drying out until the entire slab has cured. Another cause, although less likely is that the concrete mix has sat in the delivery truck for too long a time before being poured and is well into being cured before has been poured.

It very easy to know when this step has not been done. The surface of the slab will appear as white as a new bedsheet. It will have no strength and will "spall", which means it chips or flakes. Invariably, this happens when the person(s) doing the work is unlicensed and inexperienced. We saw frequently saw this in the Southwest where a contractor, whether or not licensed, picked up his laborers in the front of Lowe's or Home Depot or at an interection.

rrtjp
10-31-2022, 10:04 AM
What are your major outstanding issues, not covered by warranty department at your one year? Did you not report issues or use professional inspection prior to your one year anniversary?
Or is warranty department refusing to fix major issues, with in your anniversary date?

All new Home Owners need that information.
Our front door had a crack on the bottom edge we reported on our walk through, the builder came out told me yes it is cracked but it has been replaced once already before we closed. Maybe it was maybe it wasn’t, I’m guessing it never was replaced. Regardless, it was a brand new house and should have had a brand new undamaged front door. He sent someone out to slap a little wood filler on it and some primer and called it a day. I still complained stating I should have a new undamaged door but they wouldn’t comply.
The crack is only getting worse. Looks like I’ll be replacing it myself in the very near future. I wish I could say the front door was our only issue.

Dusty_Star
10-31-2022, 10:53 AM
Our house was built in 2005. I just had carpet pulled up and replaced by tile. There were huge cracks in the concrete floor of every room. The flooring guy said that’s just what happens, he’s seen it in every house he’s done in the Villages. He knew how to deal with it.

Can you share your tile companies name? Thanks

Dusty_Star
10-31-2022, 10:54 AM
I watched an area that I'm interested in go from garbage all over the place to showroom condition in a little over a week.

As far as the concrete color problem unless it is a drastically unbelievable situation then you get what you get. The reason for the difference in color can be due to many factors. Too much water per yard of concrete, and the concrete was on the truck for too long before it was placed. The biggest item that will affect the color is the sand that is used to mix the load. It could also be from two different brands of cement to make the load. Too much Slag or Flash can drastically change the color.

The rust marks on a driveway are usually because a landscaper threw down fertilizer without taking care to not apply it to the concrete.

Normally concrete cracks because it is not deep enough for the purpose it is being used for. A quality driveway should be at least 6 inches deep and uniformly excavated. If it's deeper in the middle and shallower on the sides then it's a matter of time before it snaps. A sidewalk of quality is 4 inches deep not 3inches as most contracts use to save a buck.

On the back of any concrete delivery receipt that I've ever seen from many different companies it clearly states that there is no responsibility for the finished color of the mix.

The contractors that they use for placing concrete in the new homes are artists with concrete as they are fighting with the biggest enemy of concrete and that would be the heat. They have a whole lot going against them and the work I've seen is top-drawer.

Good Luck and welcome to The Villages. You are going to be just fine.

Great post! Thanks Nucky!

Worldseries27
10-31-2022, 11:01 AM
our front door had a crack on the bottom edge we reported on our walk through, the builder came out told me yes it is cracked but it has been replaced once already before we closed. Maybe it was maybe it wasn’t, i’m guessing it never was replaced. Regardless, it was a brand new house and should have had a brand new undamaged front door. He sent someone out to slap a little wood filler on it and some primer and called it a day. I still complained stating i should have a new undamaged door but they wouldn’t comply.
The crack is only getting worse. Looks like i’ll be replacing it myself in the very near future. I wish i could say the front door was our only issue.
how about my kitchen ceiling cracking in 2 because the plumber did not secure the gas line to any of the beams. Had 6 contractors using a 6 foot leveler to take measurements before the error was discovered

Marathon Man
10-31-2022, 11:08 AM
"The Villages WAS great about fixing problems."

Or

"The Villages is great about fixing MOST problems"

Just past one year warranty here with major outstanding issues.

As long as they are reported, they should eventually be fixed. Our issues were not all fixed before our anniversary date, but eventually everything was done.

SusanStCatherine
10-31-2022, 12:22 PM
What are your major outstanding issues, not covered by warranty department at your one year? Did you not report issues or use professional inspection prior to your one year anniversary?
Or is warranty department refusing to fix major issues, with in your anniversary date?

All new Home Owners need that information.

We had a custom build. We had many defects corrected before closing. We reported 112 defects ourselves, most within the first seven days of closing. We had a ten-month inspection done, of which 62 defects were reported.

Many of the smaller, less costly issues were quickly corrected.

The major defects were with the cabinets, the windows, the LVP flooring, the millwork, and the tilework.

We were handed off to work directly with the subcontractors. Later, the window subcontractor handed us off to the manufacturer.

Some very unsuccessful repair attempts were made in most of the areas.

We are at the breaking point of maximum frustration, worn out from suffering for more than a year, and with little faith in a satisfactory outcome.

SusanStCatherine
10-31-2022, 12:44 PM
I removed my link to my photos. It wasn't sure how private it was. Trying to figure out how to post pics without a link.

Nucky
10-31-2022, 01:03 PM
Google Photos (https://photos.google.com/share/AF1QipPjcftyH0Tp8zsCI_z9ov7UtAdfP-NiZM6mKGmPr5cfoAvQUJZIp6UHLWUptd57yw/photo/AF1QipO3_k5QXiDeLTJe2imvb4TpQGijtcWPCzC4slu7?key=O Es2Q3lPT291d1VhQ0Jfd1hYVjlNb0VXbjFHa2pR)

Wowieeeeeeeee!

That is horrendous. I couldn't agree with you more about being pizzed. You either have to go higher up the ladder to a real manager or sorry to say I would lawyer up. On second thought I would lawyer up.

I'm glad you provided pictures. No words could describe what those pictures showed.

Mark me down as a supporter. Not that it would do any good but I am. So many people have problems that they get solved in an instant. Why are they disrespecting you? :censored:

retiredguy123
10-31-2022, 01:24 PM
Google Photos (https://photos.google.com/share/AF1QipPjcftyH0Tp8zsCI_z9ov7UtAdfP-NiZM6mKGmPr5cfoAvQUJZIp6UHLWUptd57yw/photo/AF1QipO3_k5QXiDeLTJe2imvb4TpQGijtcWPCzC4slu7?key=O Es2Q3lPT291d1VhQ0Jfd1hYVjlNb0VXbjFHa2pR)
I would send those photos to the home inspector, Frank D'Angelo (352-250-7818), and hire him to schedule a complete home inspection ASAP. He will send his report directly to The Villages. It will be money well spent. In my opinion, that is the best way to get some action. Good luck.

Nucky
10-31-2022, 01:31 PM
I would send those photos to the home inspector, Frank D'Angelo (352-250-7818), and hire him to schedule a complete home inspection ASAP. He will send his report directly to The Villages. It will be money well spent. In my opinion, that is the best way to get some action. Good luck.

You're probably correct retiredguy but those pictures heated me up quickly. That's abusive. :$:

SusanStCatherine
10-31-2022, 02:10 PM
I would send those photos to the home inspector, Frank D'Angelo (352-250-7818), and hire him to schedule a complete home inspection ASAP. He will send his report directly to The Villages. It will be money well spent. In my opinion, that is the best way to get some action. Good luck.

I did use D'Angelo inspection for my 10 month inspection. He said warranty told him to stop reporting cosmetic defects on the cabinets. D'Angelo Inspections concentrated on inspecting areas I had not already reported to warranty since I had so many; defects like insufficient insulation in attic, cracked stucco, etc.

So it is crucial you report cosmetic defects in your first seven days because even D'Angelo can't help in that regard.

Frank D'Angelo was kind enough to submit the tile issues to warranty, but warranty has backed out of the promise to fix the wall tile issues on my remaining two showers. They will redo most of the shower floor tile, but I've been told by several contractors that destroys the waterproof barrier. I guess I'll have to fork out the $30k to have the showers repaired properly. Meanwhile, the tile has been painful to stand on for over a year.

retiredguy123
10-31-2022, 02:21 PM
I did use D'Angelo inspection for my 10 month inspection. He said warranty told him to stop reporting cosmetic defects on the cabinets. D'Angelo Inspections concentrated on inspecting areas I had not already reported to warranty since I had so many; defects like insufficient insulation in attic, cracked stucco, etc.

So it is crucial you report cosmetic defects in your first seven days because even D'Angelo can't help in that regard.

Frank D'Angelo was kind enough to submit the tile issues to warranty, but warranty has backed out of the promise to fix the wall tile issues on my remaining two showers. They will redo most of the shower floor tile, but I've been told by several contractors that destroys the waterproof barrier. I guess I'll have to fork out the $30k to have the showers repaired properly. Meanwhile, the tile has been painful to stand on for over a year.
I think I would take a chance and allow them to repair the floor tiles before I would pay $30K to replace the entire shower floor pan. Take photos after they remove the tiles.

SusanStCatherine
10-31-2022, 02:28 PM
You're probably correct retiredguy but those pictures heated me up quickly. That's abusive. :$:

I am so numb from the abuse. If I could sue for pain and suffering, I would. Our first year here was spent inspecting, documenting, scheduling, and being restricted to inside while strangers came in to work on defects and not even fixing them properly.

I hope I haven't hijacked this thread by answering questions addressed to me. I will have start a new one...

SusanStCatherine
10-31-2022, 02:45 PM
I think I would take a chance and allow them to repair the floor tiles before I would pay $30K to replace the entire shower floor pan. Take photos after they remove the tiles.

How many chances do they get? One tile shower floor has been reworked already. One niche four times. Both still look bad. They are not going to fix them properly.

retiredguy123
10-31-2022, 03:04 PM
How many chances do they get? One tile shower floor has been reworked already. One niche four times. Both still look bad. They are not going to fix them properly.
I don't know. Maybe you could ask them to pay you a credit based on a written quote from another contractor. If they refuse, go to small claims court. It may be worth a try.

SusanStCatherine
10-31-2022, 03:44 PM
Wowieeeeeeeee!

That is horrendous. I couldn't agree with you more about being pizzed. You either have to go higher up the ladder to a real manager or sorry to say I would lawyer up. On second thought I would lawyer up.

I'm glad you provided pictures. No words could describe what those pictures showed.

Mark me down as a supporter. Not that it would do any good but I am. So many people have problems that they get solved in an instant. Why are they disrespecting you? :censored:

I've spoken to upper level management and that hasn't helped much.

Seniors vs Crime has helped a bit.

If you know of a lawyer who will go up against The Villages, please provide me that information. I had one and he backed out.

This is beyond disrespect. It's torture. I think it has a lot to do with who you get as a particular sub, who you get as a builder, and who is your corresponding warranty representative. I know of others treated worse than me with the same bad combination.

SusanStCatherine
10-31-2022, 04:38 PM
I don't know. Maybe you could ask them to pay you a credit based on a written quote from another contractor. If they refuse, go to small claims court. It may be worth a try.

We have two quotes for $30k for the shower tile . Warranty offered us $1,750 to not fix both showers AND the bad LVP as well. SMH

We asked if another sub could repair the tile and the builder said all the tile contractors all work for all the companies. SMH

Small claims still an option. I was told I'd have a hard time proving the tilework was bad. Max $8k.

defrey12
10-31-2022, 04:48 PM
Good advice on prior posts.

First..............breath, breath.

You purchased a new home in a new division, so you are in a construction zone.

The Developer has an EXCELLENT history of fixing issues with new homes.
I have never met anyone who was not happy with issues being addressed.
(now that I posted this, you will see a couple posts)

We accumulated a list of issues and everything was fixed 100%.
There were issues (minor & marginal to me) that I asked a Sub about and the Sub said h^ll yes.

Home inspections.............if you are not comfortable doing your own, do hire.
Money will spent if you are not comfortable.

Welcome to TV & Enjoy the journey.

Money we’ll spent even if you are an inspector, like me. Often the “powers that be” will scream “conflict of interest” if you inspect your own home. Just sayin’

SusanStCatherine
10-31-2022, 05:04 PM
Our front door had a crack on the bottom edge we reported on our walk through, the builder came out told me yes it is cracked but it has been replaced once already before we closed. Maybe it was maybe it wasn’t, I’m guessing it never was replaced. Regardless, it was a brand new house and should have had a brand new undamaged front door. He sent someone out to slap a little wood filler on it and some primer and called it a day. I still complained stating I should have a new undamaged door but they wouldn’t comply.
The crack is only getting worse. Looks like I’ll be replacing it myself in the very near future. I wish I could say the front door was our only issue.

Let Seniors vs Crime know. They have helped me with warranty issues.

Babubhat
10-31-2022, 05:20 PM
Use goldwingnut to video. He knows the ropes

Nana2Teddy
10-31-2022, 05:27 PM
Renegotiate the selling price or walk it's a buyer market now. Housing sales has slower down a lot

HaHa!! You obviously know nothing about Richmond where there’s 30+ people trying to get every single home released there.

retiredguy123
10-31-2022, 05:29 PM
We have two quotes for $30k for the shower tile . Warranty offered us $1,750 to not fix both showers AND the bad LVP as well. SMH

We asked if another sub could repair the tile and the builder said all the tile contractors all work for all the companies. SMH

Small claims still an option. I was told I'd have a hard time proving the tilework was bad. Max $8k.
Just my opinion, but $30K sounds way too high.

Nucky
10-31-2022, 06:21 PM
Just my opinion, but $30K sounds way too high.

What a way to ruin your retirement. Having to chase an issue like this is just wrong and out of line with what I've alway's thought about the way things work around these here parts. I am shocked.

I tried to take a nap before, the most important part of the day other than waking up. I couldn't sleep. I had to go back downstairs and read the entire thread and LOOK AT THOSE PICTURES AGAIN!

You need my N.J. lawyer, he would put his suit of armor on and rip the lungs out of any part of Boss Hog's cover-up, run, lie and deny crew. Unfortunately, he gave up his rights to practice law in Florida & Georgia. The lawyer I have for you comes with no promises other than they seem to be on the ball. Millhorn & Shanawany 13696 US-441 Suite #200 The Villages. 352-205-4707

We met these lawyers during our estate planning but have used them for a few situations similar to yours but not as severe as yours money-wise.

I still think there must be a way for a Knight In Shinning Armor from The Villages to Come Thru For You. Someone, step up with your contacts and knowledge and help this person. Just do it, it will feel great if she prevails.

We are rooting for you. First time I've heard my wife curse since we moved here 6 years ago. She was going from English to Spanish to I don't know what language and I was expecting the bed to levitate. She was like a cross between the chick in the Exorcist barf and Ricky Ricardo.

SusanStCatherine
10-31-2022, 07:12 PM
Use goldwingnut to video. He knows the ropes

Don Wiley is great! I already had him video and photograph the construction of my home, including the poorly skilled tile installer. Don pointed out some of the subpar tilework, LVP flooring, stucco, and a crooked wall during construction. The entire LVP floor was replaced before closing. At closing it was found to be badly scratched across all the main walking areas. I have consulted with Don when I had warranty troubles and he agrees that warranty has switched to an "ignore them and they'll go away policy." He said to threaten legal action, but he did not have a lawyer referral for me.

SusanStCatherine
10-31-2022, 07:26 PM
Just my opinion, but $30K sounds way too high.

They are large showers, one is 8'4" long by 3'5". The other is L shaped 7'2" by 5'10" and needs new glass panel. I have two similar estimates. It's actually $26K for the two showers and $6K for the tub bath so $32K for all three. The tub bath has been worked on several times after we accepted the sixth replacement tub with a flaw we thought wasn't too bad. The tub bath tile is probably now mostly within tolerance with the exception of the horrible grout job.

GizmoWhiskers
10-31-2022, 07:37 PM
Word of advice, check the depth of garden areas for drainage issues so you are aware of issues (not that developer would fix them though). They put many inches of pine needles down so it is easy to overlook how the storm water will run off. Villas in particular can be a problem once all the "dust settles".

The pine needles are good for more than one year if you are not too picky so you may miss issues.

Warrenty only covers your lawn for 30 days. You may want to make sure you check run off (course if there is no rain you are out of luck... do a rain dance). I just had to raise up a garden bed to avoid standing water. 29 bags of top soil in an 8 x 4' area. Issue was covered with pine needles when I first moved in. No gutters on my neighbors house so all run off ends up against my house. No proper contouring to have rain water go equally between the houses. Wish I had known to watch for that within the 30 days. What water I did see stand the TV said they only address standing water lasting 48 hours. Problem is water doesn't "stand" for 48 but soil never fully dries out. Zone 2 sprinklers keep drout out of front yard and at the same time over waters side shaded yard contributing to the constant dampness issues.

In a perfect world the developer should have had full sun on one zone and shade side yard on another. Not sure they would even address a basic sprinkler design issue while under the 30 day yard warranty... very doubtful.

SusanStCatherine
10-31-2022, 07:41 PM
What a way to ruin your retirement. Having to chase an issue like this is just wrong and out of line with what I've alway's thought about the way things work around these here parts. I am shocked.

I tried to take a nap before, the most important part of the day other than waking up. I couldn't sleep. I had to go back downstairs and read the entire thread and LOOK AT THOSE PICTURES AGAIN!

You need my N.J. lawyer, he would put his suit of armor on and rip the lungs out of any part of Boss Hog's cover-up, run, lie and deny crew. Unfortunately, he gave up his rights to practice law in Florida & Georgia. The lawyer I have for you comes with no promises other than they seem to be on the ball. Millhorn & Shanawany 13696 US-441 Suite #200 The Villages. 352-205-4707

We met these lawyers during our estate planning but have used them for a few situations similar to yours but not as severe as yours money-wise.

I still think there must be a way for a Knight In Shinning Armor from The Villages to Come Thru For You. Someone, step up with your contacts and knowledge and help this person. Just do it, it will feel great if she prevails.

We are rooting for you. First time I've heard my wife curse since we moved here 6 years ago. She was going from English to Spanish to I don't know what language and I was expecting the bed to levitate. She was like a cross between the chick in the Exorcist barf and Ricky Ricardo.

Thanks so much for the lawyer info - I'll check them out.

I also gratefully appreciate the empathy. I don't dare show you all of my photos as I don't think you'd survive that. You should have seen the before photos! We had over 400 cabinet defects. I heard a rumor someone reported 1,000.

Bonanza
11-01-2022, 01:02 AM
This too shall pass………..

Can't you give a helpful comment (or none at all) instead of being snarky when someone has a problem and is asking for advice???

Bonanza
11-01-2022, 01:27 AM
Purchased a new home in Maxwell Villas all the way out on Monument Way. The closing is coming up real soon. Not very happy about the condition of the streets leading into Maxwell Villas. The streets leading up are littered with nails, sand completely covering the street, and construction debris.Not really safe to drive your car through construction debris. Also, if we find and point out problems with hanging lights and things like that in the house during the walk-through. Is the builder required to fix or replace them? Any idea why the brand new concrete driveways do not always look the same color throughout? Is this a quality control issue with the contractor?

As many others have suggested, I would have Frank D'Angelo do an inspection for you if you are able to get an appointment with him. His son works with him and if you're lucky, they can fit you in. He's usually pretty booked up with appointments. Make sure you tell him you want him to list cosmetics things as well as functional ones.

I don't blame you for your concern, especially after reading all the other comments. The Villages' contracts are tight and they leave you no room for anything. Forget about those who have said, "this too shall pass." While that may be true, every time you look at something that's bothered you, it will be like a thorn in your side! Just to be safe, I think you might consider speaking about your concerns to an attorney. It would be money well spent and if it turns out that you end up with serious problems, you would need legal help anyway. Good luck!

SusanStCatherine
11-01-2022, 05:17 AM
As many others have suggested, I would have Frank D'Angelo do an inspection for you if you are able to get an appointment with him. His son works with him and if you're lucky, they can fit you in. He's usually pretty booked up with appointments. Make sure you tell him you want him to list cosmetics things as well as functional ones.

I don't blame you for your concern, especially after reading all the other comments. The Villages' contracts are tight and they leave you no room for anything. Forget about those who have said, "this too shall pass." While that may be true, every time you look at something that's bothered you, it will be like a thorn in your side! Just to be safe, I think you might consider speaking about your concerns to an attorney. It would be money well spent and if it turns out that you end up with serious problems, you would need legal help anyway. Good luck!

Frank D"Angelo doesn't regularly do the inspection himself anymore, his two sons do. They will not report cosmetic issues unless you are having the inspection the first seven days. In fact, they will tell you they focus on reporting what they know the villages will fix, it's a builder-grade house, and you're paying for the lifestyle.
Good luck finding a lawyer to take on the villages. I found a great one - let me know if you want to pay his $20,000 retainer and $600/hr fee and I'll give you his name.

MidWestIA
11-01-2022, 06:00 AM
Oh yeah maybe take your walk on you street & pick them up. I think I had 4 nails in tires when new housing in our area

Stu from NYC
11-01-2022, 07:26 AM
Wow always thought they were better than this

Bogie Shooter
11-01-2022, 07:47 AM
Can't you give a helpful comment (or none at all) instead of being snarky when someone has a problem and is asking for advice???

Your criticism is duly noted.

Aces4
11-01-2022, 08:08 AM
Thanks so much for the lawyer info - I'll check them out.

I also gratefully appreciate the empathy. I don't dare show you all of my photos as I don't think you'd survive that. You should have seen the before photos! We had over 400 cabinet defects. I heard a rumor someone reported 1,000.

What a sad situation to be faced with in your best retirement days. We never had to deal with that quality workmanship north of 466A and I have to admit, we would buy a preowned in this area before we would ever consider the “new” builds. We wish you luck in managing all the issues with your house… it hardly sounds like a home at this point.

Bonanza
11-01-2022, 11:35 AM
Frank D"Angelo doesn't regularly do the inspection himself anymore, his two sons do. They will not report cosmetic issues unless you are having the inspection the first seven days. In fact, they will tell you they focus on reporting what they know the villages will fix, it's a builder-grade house, and you're paying for the lifestyle.
Good luck finding a lawyer to take on the villages. I found a great one - let me know if you want to pay his $20,000 retainer and $600/hr fee and I'll give you his name.

The OP should be walking through the house now making notes of things he sees that need attention, even though they may be taken care of before closing. It is not up to anyone who does inspections to "focus" on what they "think" The Villages will fix. Remember YOU are paying them for a report and if you want certain types of information, that is what you are paying them for.

I assume you are kidding regarding an attorney charging a $20,000 retainer fee and $600 an hour. Those are rape figures and Morgan & Morgan doesn't even charge that much! However, judging by what the OP said, it sounds as though he certainly does need some legal advice even if he doesn't engage with an attorney for a legal issue.

SusanStCatherine
11-01-2022, 11:52 AM
The OP should be walking through the house now making notes of things he sees that need attention, even though they may be taken care of before closing. It is not up to anyone who does inspections to "focus" on what they "think" The Villages will fix. Remember YOU are paying them for a report and if you want certain types of information, that is what you are paying them for.

I assume you are kidding regarding an attorney charging a $20,000 retainer fee and $600 an hour. Those are rape figures and Morgan & Morgan doesn't even charge that much! However, judging by what the OP said, it sounds as though he certainly does need some legal advice even if he doesn't engage with an attorney for a legal issue.

It doesn't matter. I got a good second inspection report and the warranty department ignored that as well.

I contacted Morgan & Morgan and they took forever to contact me back and then they put me in the same survey I already filled out. I called them back and the person barely spoke English so I hung up. I was warned against using them.

retiredguy123
11-01-2022, 12:02 PM
They are large showers, one is 8'4" long by 3'5". The other is L shaped 7'2" by 5'10" and needs new glass panel. I have two similar estimates. It's actually $26K for the two showers and $6K for the tub bath so $32K for all three. The tub bath has been worked on several times after we accepted the sixth replacement tub with a flaw we thought wasn't too bad. The tub bath tile is probably now mostly within tolerance with the exception of the horrible grout job.
If you do decide to hire a contractor to redo the tiles, you may want to consider a different type of wall and floor surface, such as solid panels. It may even be possible to install wall panels over the existing tile. Personally, I have never liked ceramic tile in a shower.

Bonanza
11-01-2022, 01:15 PM
It doesn't matter. I got a good second inspection report and the warranty department ignored that as well.

I contacted Morgan & Morgan and they took forever to contact me back and then they put me in the same survey I already filled out. I called them back and the person barely spoke English so I hung up. I was warned against using them.

The Villages warranty people would have given you a reason why they didn't act on the problems you had. Was that the end of it or didn't you follow up?

Just as an FYI . . . Morgan & Morgan are injury attorneys. They would not have helped you with a Villages problem.

SusanStCatherine
11-01-2022, 04:04 PM
If you do decide to hire a contractor to redo the tiles, you may want to consider a different type of wall and floor surface, such as solid panels. It may even be possible to install wall panels over the existing tile. Personally, I have never liked ceramic tile in a shower.

I also hate tile and grout. It's why we got LVP flooring. The shower is pretty big (too big for pan) and tile is all they do for the build apparently. Our tile is porcelain, but had a lot of defects and doesn't cut well. I may see if someone can doTadelakt or maybe I can teach myself with a YouTube video LOL.

SusanStCatherine
11-01-2022, 04:43 PM
The Villages warranty people would have given you a reason why they didn't act on the problems you had. Was that the end of it or didn't you follow up?

Just as an FYI . . . Morgan & Morgan are injury attorneys. They would not have helped you with a Villages problem.

We have been in constant contact with warranty and subs. Cabinets and windows are mostly supply chain issue (besides poor quality). About six windows and six cabinet doors were replaced and the replacements were all also defective. A lot of people having the same problems with the windows and cabinets so they say six months blah blah blah.

Timberwood the cabinet installer was great and finally fixed installation defects. Cabinet manufacturer is still messing with us and wanted to hold a training session in my house for outside vendors to show them how to repair the cabinet finish. Timberwood backed me up and said no to the outsiders. The finish guy was due at my house in June but he "got Covid". So now it's in a few weeks. We are trying everything we can for resolution.

When asked to document every cabinet defect, it took us an entire week to empty, inspect, photograph, and provide drawings of each defect. Both the installer and cabinet rep spent four and a half hours at our house going over the 400+ defects and deciding who's defect it was. This is just one small example of time-consuming stuff we've had to deal with.

The builder has never wanted to make the sub redo the tile properly for some reason. They had wanted to rip apart all three bathrooms at the same time but we have three people living here and said we needed two functioning bathrooms at the same time. We also said they should fix the one properly before moving on to the next and that hasn't happened.

I have an email from a tile place that says you can't just replace the shower floor tile. I spoke with a certified tile expert, and as a last resort I might pay him the $2k he wants for inspection report and use that in small claims court.

As for Morgan and Morgan, the lawyer who almost took my case told me to consult with them. I knew they were injury lawyers. Maybe he figures I've suffered - LOL. I think they do class action, but I haven't considered that at all, but maybe someone else has started one. I know some people having similar issues have mentioned it.

oldtimes
11-01-2022, 05:39 PM
I have an email from a tile place that says you can't just replace the shower floor tile. I spoke with a certified tile expert, and as a last resort I might pay him the $2k he wants for inspection report and use that in small claims court.



I have been told that even if you are awarded a settlement in small claims court they will not help you in collecting the money and often it is a useless pursuit. Maybe someone else has more info about this. I have no personal experience.

Actually I just found this:
When & How Can You Collect Your Small Claims Case Money | Nolo (https://www.nolo.com/legal-encyclopedia/free-books/small-claims-book/chapter3-1.html)

MsPCGenius
11-01-2022, 06:29 PM
We were an early build in St Cats and bought tire insurance - we had at least a half dozen claims on it.

Tire insurance.... is that an addendum you get on auto coverage?

retiredguy123
11-01-2022, 06:35 PM
Tire insurance.... is that an addendum you get on auto coverage?
I think it is insurance you can get when you buy new tires. It's called road hazard insurance.

charmed59
11-01-2022, 06:46 PM
Can you share your tile companies name? Thanks
Roberto’s. Highly recommend them. They showed up on time, on the day promised. Moved all the furniture. Finished when promised. Moved all the furniture back painted the floor molding after re-installing, and then sent cleaners to make sure everything was perfect.

Dotneko
11-01-2022, 06:48 PM
Tire insurance.... is that an addendum you get on auto coverage?

We got it at the car dealership.

SusanStCatherine
11-01-2022, 08:02 PM
Roberto’s. Highly recommend them. They showed up on time, on the day promised. Moved all the furniture. Finished when promised. Moved all the furniture back painted the floor molding after re-installing, and then sent cleaners to make sure everything was perfect.

Roberto's does mostly floor tile. They will do showers, but they are primarily flooring experts. I have heard many good things about their flooring installs, but nothing about their showers. I did stop in there and the display showers weren't done with super high quality.

SusanStCatherine
11-01-2022, 08:28 PM
I have been told that even if you are awarded a settlement in small claims court they will not help you in collecting the money and often it is a useless pursuit. Maybe someone else has more info about this. I have no personal experience.

Actually I just found this:
When & How Can You Collect Your Small Claims Case Money | Nolo (https://www.nolo.com/legal-encyclopedia/free-books/small-claims-book/chapter3-1.html)

Trouble collecting if the business is not doing well. I think The Villages is doing pretty good business and are not in danger of filling for bankruptcy. I fear the matter can be brought to Circuit Court where I would need a lawyer. Or as the tile expert said about a woman who hired him and had horrible tilework, the judge and the defendant's lawyer were friends so she lost.

SusanStCatherine
11-01-2022, 08:31 PM
Duplicate post

Bonanza
11-02-2022, 01:05 AM
We have been in constant contact with warranty and subs. Cabinets and windows are mostly supply chain issue (besides poor quality). About six windows and six cabinet doors were replaced and the replacements were all also defective. A lot of people having the same problems with the windows and cabinets so they say six months blah blah blah.

Timberwood the cabinet installer was great and finally fixed installation defects. Cabinet manufacturer is still messing with us and wanted to hold a training session in my house for outside vendors to show them how to repair the cabinet finish. Timberwood backed me up and said no to the outsiders. The finish guy was due at my house in June but he "got Covid". So now it's in a few weeks. We are trying everything we can for resolution.

When asked to document every cabinet defect, it took us an entire week to empty, inspect, photograph, and provide drawings of each defect. Both the installer and cabinet rep spent four and a half hours at our house going over the 400+ defects and deciding who's defect it was. This is just one small example of time-consuming stuff we've had to deal with.

The builder has never wanted to make the sub redo the tile properly for some reason. They had wanted to rip apart all three bathrooms at the same time but we have three people living here and said we needed two functioning bathrooms at the same time. We also said they should fix the one properly before moving on to the next and that hasn't happened.

I have an email from a tile place that says you can't just replace the shower floor tile. I spoke with a certified tile expert, and as a last resort I might pay him the $2k he wants for inspection report and use that in small claims court.

As for Morgan and Morgan, the lawyer who almost took my case told me to consult with them. I knew they were injury lawyers. Maybe he figures I've suffered - LOL. I think they do class action, but I haven't considered that at all, but maybe someone else has started one. I know some people having similar issues have mentioned it.

There is a place in heaven reserved for you! I cannot imagine that with all the problems and issues you've had and still have, that you haven't lost your sanity. I'm serious.

Susan, I hope you are keeping an ongoing written record of all the things that you have gone through with your house problems. I don't think a class action is what you need because your issues far exceed the norm of anyone else. I also don't think Morgan & Morgan is the one for you because your issues are not their specialty. I would hold off paying a tile expert that kind of money because, from the sound of what you are talking about, You very well might need more than a class-action suit.

The "Covid finish" guy hasn't made an appointment with you since June and this is November and he still hasn't shown up? Sounds like B. S. to me. That's outrageous!

Some years ago we had a problem also with our porcelain tile which was throughout the living area in our house (approximately 2,500 s.f.). The tile was done by Nickel Tile who one way or another, is related to the Morse family. We had nothing to do with him as the installer; he was Morse's go-to tile person and we had no choice. We had a number of areas where the lippage was so bad you could trip and kill yourself. We also had to pay for a tile expert to render his opinion in writing. Finally, after many back and forths, the problem was fixed.

My opinion is that Morse said they wanted to rip out all three bathrooms at the same time because they knew it would be impossible for you to live like that. They were putting you off hoping you would drop the issue. Don't!

Please check your private messages.

PugMom
11-02-2022, 09:16 AM
same here. we were told it has to do with settling of the house/slab. our floorman said the same thing yours did & the issue was fixed promptly

Quixote
11-02-2022, 08:47 PM
.....The Developer has an EXCELLENT history of fixing issues with new homes. I have never met anyone who was not happy with issues being addressed....

We were the second owners of a three-year-old Designer home owned by a family trust and occupied by a very, very elderly couple who were frankly not completely with it. Presumably the trust received the bills and paid them without questioning. We purchased privately; the trust apparently contacted The Villages Realty and told them to end the listing, that they were selling directly.

Our inspection report showed poor pressure in one irrigation zone. We were unfamiliar with water billing; we had always lived with wells. I took the bill to Customer Service, where a clerk uttered the equivalent of 'Holy cow!' 'What?
I asked. 'You used 33,000 gallons of water!' 'What should it be?' I asked. 'Maybe one-tenth of that....'

We then discovered that an irrigation line ended abruptly underground, and it had never had a sprinkler head on it! Whenever that zone was on, it essentially ran like hose fully turned on, and the water disappeared into the sandy soil.

Out of curiosity, we approached The Villages with the view that this was a construction defect. The Villages did not agree; the issue was not that we were the second owner but rather that the 'statute of limitations' on the sprinkler system was one MONTH, not the one YEAR that applies to most everything else.

To us it was part of the adventure, not that big a deal. It did bring up some negative feelings in some persons on the fence about buying in TV and instead went elsewhere but still nearby. ToTV was fairly new then, but if it kept its archival material, this story should be somewhere in there....

Bogie Shooter
11-03-2022, 08:14 AM
This all seems like a plot, most if it has already been written, for a book. Not a good book…..just a book.

joelfmi
11-05-2022, 09:42 PM
One the most important thing before buy a home is location! Location! From what I have saw that needs to be addresses in these home locations.

HORNET
11-07-2022, 06:57 PM
Need to be patient till area is built out and contractors pull out. We all had to put up with it!